Enterprise Contact Center Council Veterans Experience Office (ECCC VEO)

Clearance for A-11 Section 280 Improving Customer Experience Information Collection

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0876 can be found here:

Documents and Forms

Document Name Document Type
Form 2900-0876-Z1 Enterprise Contact Center Council Veterans Experience Office (ECCC VEO) Form and Instruction
2900-0876-Z1 ECCC_VEO Tier 1 Post Call Survey ECCC_VEO Tier 1 Post Call Survey.pdf Form and Instruction
2900-0876-Z2 ECCC_VEO White House Hotline Post Call Survey ECCC_VEO White House Hotline Post Call Survey.pdf Form and Instruction
A-11 Fast-Track Clearance Request Template_ECCC VEO.pdf A-11 Fast-Track Clearance Request Template_ECCC VEO IC Document

Information Collection (IC) Details

IC Title:	Enterprise Contact Center Council Veterans Experience Office (ECCC VEO)	Agency IC Tracking Number:	2900-0876-Z

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	2900-0876-Z1	ECCC_VEO Tier 1 Post Call Survey	ECCC_VEO Tier 1 Post Call Survey.pdf		Yes	Yes	Fillable Fileable
Form and Instruction	2900-0876-Z2	ECCC_VEO White House Hotline Post Call Survey	ECCC_VEO White House Hotline Post Call Survey.pdf		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 794,535	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	794,535	794,535
Annual IC Time Burden (Hours)	26,485	26,485
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
A-11 Fast-Track Clearance Request Template_ECCC VEO	A-11 Fast-Track Clearance Request Template_ECCC VEO.pdf	09/18/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.