A11-20-1 Field Assistance Appointment Services Toll-Free Survey

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-2290 can be found here:

Documents and Forms

Document Name Document Type
A11-20-1 Field Assistance Appointment Services Toll-Free Survey Attachment.docx Other-Attachment
A11-20-1 Field Assistance Appointment Services Toll-Free Survey Supporting Statement.docx A11-20-1 Field Assistance Appointment Services Toll-Free Survey Supporting Statement IC Document

Information Collection (IC) Details

IC Title:	A11-20-1 Field Assistance Appointment Services Toll-Free Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Attachment			A11-20-1 Field Assistance Appointment Services Toll-Free Survey Attachment.docx		Yes	No	Printable Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 18,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	18,000	18,000
Annual IC Time Burden (Hours)	1,500	1,500
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
A11-20-1 Field Assistance Appointment Services Toll-Free Survey Supporting Statement	A11-20-1 Field Assistance Appointment Services Toll-Free Survey Supporting Statement.docx	09/16/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.