USAP.gov Customer Feedback Survey Oct. 2020

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3145-0215 can be found here:

Documents and Forms

Document Name Document Type
USAP.gov survey questions Oct 13 2020.docx Other-Customer Satisfaction Survey
USAP_customer_feedback_oct 13 2020.docx Supporting Statement for USAP.gov Customer Feedback Survey Oct. 2020 IC Document
USAP.gov survey screenshots.docx Screenshots for USAP.gov Customer Feedback Survey Oct. 2020 IC Document
USAP.gov survey email.docx Email invitation for USAP.gov Customer Feedback Survey Oct. 2020 IC Document

Information Collection (IC) Details

IC Title:	USAP.gov Customer Feedback Survey Oct. 2020	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Customer Satisfaction Survey			USAP.gov survey questions Oct 13 2020.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 85	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	85	85
Annual IC Time Burden (Hours)	14	14
Annual IC Cost Burden (Dollars)	500	500

Documents for IC

Title	Document	Date Uploaded
Supporting Statement for USAP.gov Customer Feedback Survey Oct. 2020	USAP_customer_feedback_oct 13 2020.docx	10/16/2020
Screenshots for USAP.gov Customer Feedback Survey Oct. 2020	USAP.gov survey screenshots.docx	10/16/2020
Email invitation for USAP.gov Customer Feedback Survey Oct. 2020	USAP.gov survey email.docx	10/16/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.