Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
ICR 202007-3060-004 · OMB 3060-1089 · Active
⚠️ Notice: This information collection may be outdated. More recent filings for OMB 3060-1089 can be found here:
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
On May 9, 2019, the Federal Communications Commission (FCC or Commission) adopted Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 and 03-123, Report and Order and Further Notice of Proposed Rulemaking, 34 FCC Rcd 3396 (2019) (2019 VRS Program Management Order). In that Order, the Commission took steps to: (1) enable direct video calling (DVC); and (2) facilitate video relay service (VRS) call validation; and (3) provide for the registration of enterprise and public videophones, while protecting the VRS program against waste, fraud and abuse.
On January 30, 2020, the Commission adopted Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 and 03-123, Report and Order, 35 FCC Rcd 831 (2020) (VRS At-Home Call Handling Order). In that Order, the Commission converted the VRS at-home call handling pilot program into a permanent one.
On August 1, 2019, the Commission adopted Implementing Kariâs Law and Section 506 of RAY BAUMâs Act; Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems; Amending the Definition of Interconnected VoIP Service in Section 9.3 of the Commissionâs Rules, PS Docket Nos. 18-261 and 17-239 and GN Docket No. 11-117, Report and Order, 34 FCC Rcd 6607 (2019) (MLTS 911 and Dispatchable Location Order). In that Order, the Commission amended its rules to implement Kariâs Law and Section 506 of RAY BAUMâS Act. Specifically, VRS, Internet Protocol (IP) Relay, and covered IP Captioned Telephone Service (IP CTS) providers must provide automated dispatchable location with each 911 call for fixed services and if technically feasible for non-fixed services.
The purpose of this Paperwork Reduction Act (PRA) submission is to: (1) consolidate the information collections contained in (i) OMB Control Number 3060-1089 related to the telephone numbering system and enhanced 911 (E911) requirements for Internet-based TRS (iTRS) providers, (ii) OMB Control Number 3060-1150 for the registration and certification of TRS providers, and (iii) OMB Control Number 3060-1201 relating to various VRS and iTRS program management requirements; (2) to add the collections adopted in the 2019 VRS Program Management Order, the VRS At-Home Call Handling Order, and the MLTS 911 and Dispatchable Location Order; and (3) update the estimates of existing burdens.
US Code:
47 USC 225
Name of Law: Communications Act of 1934, as amended
Due to the consolidation of information collections 3060-1150 and 3060-1201 into this information collection 3060-1089, and the adoption of the 2019 VRS Program Management Order, the MLTS 911 and Dispatchable Location Order, and the VRS At-Home Call Handling Order, there are programs changes to this information collection. Specifically, the Commission has added new information collection requirements, along with revising existing information collection requirements. Therefore, the Commission makes the following program changes as follows: the total annual number of respondents have increased by +202,015, from 6 to 202,021 annual number of respondents; the annual number of responses have decreased by -1,603,630 from 3,450,036 to 1,846,406 annual number of responses; the total annual burden hours have increased by +277,248, from 52,334 to 329,582 annual burden hours; and the annual cost has decreased by -$1,945,200, from $2,206,200 to $261,000 annual cost.
$0
No
Yes
Yes
No
No
No
No
Eliot Greenwald 202 418-2235
Reginfo record details
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Supporting Statement OMB 3060-1089 VRS Merged With 1150 and 1201_4-24-20.docx
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196