Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Supporting statement OMB 3060-1089 VRS PRA (revision) (October 2023) (updated 10_12_23).docx	Supporting Statement A	Uploaded 2023-10-13	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
44165	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196		Modified
186836	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196		Modified
181982	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196		Modified

ICR Details

OMB Control No: 3060-1089	ICR Reference No: 202310-3060-006
Status: Received in OIRA	Previous ICR Reference No: 202007-3060-004
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 10/13/2023

table that charts list comparision

	Requested	Previously Approved
Expiration Date	36 Months From Approved	12/31/2023
Responses	1,836,456	1,846,406
Time Burden (Hours)	320,484	329,582
Cost Burden (Dollars)	280,200	261,000

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Abstract: On June 30, 2022, the Commission released Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Misuse of Internet Protocol Captioned Telephone Service, CG Docket Nos. 03-123, 10-51, and 13-24, Report and Order, Notice of Proposed Rulemaking Order, and Declaratory Ruling, FCC 22-51 (June 30, 2022) (Registration Grace Period Order). In the Report and Order, to offer more efficient service to Video Relay Service (VRS) and Internet Protocol Captioned Telephone Service (IP CTS) users without risk of waste, fraud, and abuse to the Telecommunications Relay Services (TRS) Fund, the Commission allowed IP CTS and VRS providers to provide compensable service to a new user for up to two weeks after submitting the user’s information to the TRS User Registration Database (TRS URD) if the user’s identity is verified within that period. On September 30, 2022, the Commission Released Rates for Interstate Inmate Calling Services, WC Docket No.12-375, Fourth Report and Order and Sixth Further Notice of Proposed Rulemaking, FCC 22-76 (Sept. 30, 2022) (Accessible Carceral Communications Order). In the Fourth Report and Order, to improve access to communications services for incarcerated people with communications disabilities, the Commission adopted modifications to the user registration and verification requirements for use of VRS in correctional facilities. The Commission is submitting this revised information collection to the Office of Management and Budget (OMB) to add information collection requirements adopted in the Registration Grace Period Order and the Accessible Carceral Communications Order, pursuant to section 225 of the Communications Act of 1934, as amended (the Act), to modify the estimate of existing burdens that were included in the June 2020 Paperwork Reduction Act (PRA) submission to OMB and to extend this information collection for another 3 years.

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Authorizing Statute(s): US Code: 47 USC 225 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AG76	Final or interim final rulemaking	87 FR 57645	09/21/2022

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 53891	08/09/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 70986	10/13/2023
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 3

table that charts list of burden

IC Title	Form No.	Form Name
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196

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ICR Summary of Burden

table that charts list of burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	1,836,456	1,846,406	0	-34,581	24,631	0
Annual Time Burden (Hours)	320,484	329,582	0	-16,314	7,216	0
Annual Cost Burden (Dollars)	280,200	261,000	0	19,200	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Changing Regulations

Short Statement: Due to the adoption of the Registration Grace Period Order and the Accessible Carceral Communications Order, there are program changes to this information collection. Specifically, the Commission has added new information collection requirements, along with revising existing information collection requirements to remove burdens that met its one-time requirement obligation. (+1,161 respondents, -34,581 responses, -16,314 hours, and +$19,200 costs). Therefore, the Commission makes the following program changes as follows: (a) the total annual number of respondents have increased by +1,161, from 202,021 to 203,182 annual number of respondents; (b) the total annual number of responses have decreased by -34,581, from 1,846,406 to 1,811,825 annual number of responses; (c) the total annual burden hours have decreased by -16,314, from 329,582 to 313,268 annual burden hours; and (d) the total annual cost has increased by +$19,200, from $261,000 to $280,200 annual cost. Also, the Commission has re-evaluated the existing burdens associated with this information collection since the last time this information collection was reviewed and approved by OMB and, therefore, makes the following adjustments: (a) the Commission’s estimate for the total number of respondents has decreased by -16,163, from 203,182 to 187,019 annual number of respondents; (b) the Commission’s estimate for number of responses has increased by +24,631, from 1,811,825 to 1,836,456 annual number of responses; and (c) the Commission’s estimate for the total annual burden hours has increased by +7,216, from 313,268 to 320,484 annual number of hours.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/13/2023

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