Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
Structure and Practices of
the Video Relay Service Program; Telecommunications Relay Services
and Speech-to-Speech Services for Individuals with Hearing and
Speech Disabilities, CG Docket Nos. 10-51 &
Revision of a currently approved collection
No
Regular
10/13/2023
Requested
Previously Approved
36 Months From Approved
12/31/2023
1,836,456
1,846,406
320,484
329,582
280,200
261,000
On June 30, 2022, the Commission
released Telecommunications Relay Services and Speech-to-Speech
Services for Individuals with Hearing and Speech Disabilities;
Structure and Practices of the Video Relay Service Program; Misuse
of Internet Protocol Captioned Telephone Service, CG Docket Nos.
03-123, 10-51, and 13-24, Report and Order, Notice of Proposed
Rulemaking Order, and Declaratory Ruling, FCC 22-51 (June 30, 2022)
(Registration Grace Period Order). In the Report and Order, to
offer more efficient service to Video Relay Service (VRS) and
Internet Protocol Captioned Telephone Service (IP CTS) users
without risk of waste, fraud, and abuse to the Telecommunications
Relay Services (TRS) Fund, the Commission allowed IP CTS and VRS
providers to provide compensable service to a new user for up to
two weeks after submitting the user’s information to the TRS User
Registration Database (TRS URD) if the user’s identity is verified
within that period. On September 30, 2022, the Commission Released
Rates for Interstate Inmate Calling Services, WC Docket No.12-375,
Fourth Report and Order and Sixth Further Notice of Proposed
Rulemaking, FCC 22-76 (Sept. 30, 2022) (Accessible Carceral
Communications Order). In the Fourth Report and Order, to improve
access to communications services for incarcerated people with
communications disabilities, the Commission adopted modifications
to the user registration and verification requirements for use of
VRS in correctional facilities. The Commission is submitting this
revised information collection to the Office of Management and
Budget (OMB) to add information collection requirements adopted in
the Registration Grace Period Order and the Accessible Carceral
Communications Order, pursuant to section 225 of the Communications
Act of 1934, as amended (the Act), to modify the estimate of
existing burdens that were included in the June 2020 Paperwork
Reduction Act (PRA) submission to OMB and to extend this
information collection for another 3 years.
US Code:
47
USC 225 Name of Law: Communications Act of 1934, as amended
Due to the adoption of the
Registration Grace Period Order and the Accessible Carceral
Communications Order, there are program changes to this information
collection. Specifically, the Commission has added new information
collection requirements, along with revising existing information
collection requirements to remove burdens that met its one-time
requirement obligation. (+1,161 respondents, -34,581 responses,
-16,314 hours, and +$19,200 costs). Therefore, the Commission makes
the following program changes as follows: (a) the total annual
number of respondents have increased by +1,161, from 202,021 to
203,182 annual number of respondents; (b) the total annual number
of responses have decreased by -34,581, from 1,846,406 to 1,811,825
annual number of responses; (c) the total annual burden hours have
decreased by -16,314, from 329,582 to 313,268 annual burden hours;
and (d) the total annual cost has increased by +$19,200, from
$261,000 to $280,200 annual cost. Also, the Commission has
re-evaluated the existing burdens associated with this information
collection since the last time this information collection was
reviewed and approved by OMB and, therefore, makes the following
adjustments: (a) the Commission’s estimate for the total number of
respondents has decreased by -16,163, from 203,182 to 187,019
annual number of respondents; (b) the Commission’s estimate for
number of responses has increased by +24,631, from 1,811,825 to
1,836,456 annual number of responses; and (c) the Commission’s
estimate for the total annual burden hours has increased by +7,216,
from 313,268 to 320,484 annual number of hours.
$0
No
Yes
Yes
No
No
No
No
Eliot Greenwald 202
418-2235
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Supporting statement OMB 3060-1089 VRS PRA (revision) (October 2023) (updated 10_12_23).docx
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196