2018 Treasury Auction Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Treasury Auction Survey 2018

2018 Treasury Auction Satisfaction Survey

OMB: 1530-0023

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OMB Clearance #1530-0023





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Treasury Auction Survey - 2018


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  1. If any item above was rated “Unsatisfied” or lower, please list and explain how satisfaction could be improved.


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  1. What specific improvements, if any, do you recommend to TAAPS?


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16. What specific improvements, if any, do you recommend in terms of customer interaction both during and outside the critical auction window?


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17. In our efforts to reduce the “BIN not provided by Submitter, and BIN not provided by customer” violations, Treasury would like to solicit your suggestions. What are your thoughts on Treasury reaching out directly to the customers?


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18. Please suggest agenda topics for future dealer visits.


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19. Are your TAAPS PCs configured according to Treasury’s specifications? Yes/No


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20. Please share, if any, issues adhering to TAAPS maintenance protocols.


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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorM. Deanna Savage
File Modified0000-00-00
File Created2021-01-13

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