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pdfFederal Railroad Administration (FRA) Workforce Development (WFD) Survey
The FRA-WFD is a survey tool for personnel managers, human resource professionals and
workforce development professionals across railroad companies, academia, labor unions and
industry related associations. The tool is designed to ensure that the FRA is knowledgeable of
railroad industry workforce related issues to better provide a highly skilled workforce and
improve safety. By completing this survey, respondents will help the FRA understand current
workforce issues, identify priorities for workforce development efforts, and identify training that
improves the collective ability of the railroad workforce in meeting today’s and future railroad
requirements.
FRA-WFD Overview
It is critical that systems and processes to recruit, train and retain a railroad industry workforce
are developed, shared and implemented to support the ever changing needs of the industry. As
the workforce ages and new technologies are introduced, the ability to sustain a safe and capable
workforce is disrupted. Railroad companies, associations, unions and academia often struggle to
address the challenges of this dynamic environment. The input provided through this survey will
assist the FRA in aligning strategies, policies and support to the industry to meet their needs.
The FRA-WFD survey will allow respondents to provide input to assess the general state of the
railroad workforce and provide specific insight to the critical factors necessary to sustain a robust
workforce development strategy. Survey questions are grouped by major workforce themes (e.g.,
aging, diversity, training and the adoption of new technologies). Many questions include space
for additional comments to share more information and details. The survey team encourages you
to include your thoughts and welcomes this feedback. When concluded, this survey will enable
FRA to identify strategies to address workforce challenges and improve collaboration across the
railroad industry to align efforts and achieve greater results.
The results of the survey will be compiled and shared in a published report of the survey analysis
to be released later in 2017.
FRA F 240 (09/16)
1
OPI: FRA, Office of Railroad Policy and Development
Welcome and Introduction
Welcome to the FRA Workforce Development Survey. If you have been invited to complete this
survey, you support the railroad industry workforce in some capacity. This includes
representation from across railroad companies large and small, passenger and freight. Also
included are members of academia, labor unions and industry related associations. Based on this
experience, your input is critical to assess the status of the railroad workforce.
This survey will take approximately 20 minutes to complete. The information you provide will
be used by FRA to assess the status of the railroad workforce and determine priorities for
addressing workforce development challenges and improve collaboration across the industry.
The results will be compiled and published for review in 2017.
Please be assured that your responses will be completely anonymous.
Please select the group that best identifies the type of railroad industry organization you
represent or belong to.
____ Academia
____ Labor Union
____ Rail Association
____ Class I Passenger
____ Class I Freight
____ Short Line and Regional
--------------------------------------------------------------------------------------------------------------------
FRA F 240 (09/16)
2
OPI: FRA, Office of Railroad Policy and Development
Academia Questions
General Workforce Considerations
1
The current pool of qualified students that are considering a career in the rail industry
appears adequate to meet industry needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified railroad candidates in the future (5-10 years) to meet
industry needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Trends regarding the qualifications of candidates entering the railroad industry are
improving.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve collaboration for developing candidates in academia.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Aging Workforce Considerations
FRA F 240 (09/16)
3
OPI: FRA, Office of Railroad Policy and Development
1
Succession programs for replacement training and knowledge transfer are adequately
addressing the loss of experienced employees due to retirement.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Academia is addressing knowledge management challenges for the industry to capture
and use the knowledge lost with the retiring workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) are positively impacting and
supporting the railroad industry’s workforce development requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate of qualified students entering the railroad workforce is not sufficient to replace
the rate of retirements from the industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1
Recruiting and retention activities conducted in the academic environment are addressing
diversity in the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Improvement is needed to diversify academic interest in choosing the railroad industry as
a career.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
4
OPI: FRA, Office of Railroad Policy and Development
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
Academia is aware of key workforce development measures and how they are captured
and reported.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures that impact the workforce and the railroad industry environment do not
exist or are not shared with academia.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Academia has access to data about the railroad workforce, and this data is shared with
candidates interested in the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Within academia, recruiting and marketing materials are effectively communicating a
positive and promising image of the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting events and methods are successful in promoting a positive image and
attracting qualified candidates.
FRA F 240 (09/16)
5
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by students and faculty.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
New railroad technologies are positively impacting the industry image within academia.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Courses and training offerings are adequately addressing current workforce needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions, and the
railroad companies is effective in addressing current workforce training needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Industry training is evaluated to adequately assesses the effectiveness of the training
being provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Academia is effective in identifying, elevating and sharing successful training and
educational programs to raise the standards and quality of training across the railroad
community.
FRA F 240 (09/16)
6
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
1
Academics generally believe the average work to personal life balance in the rail industry
is more challenging than most other industries or occupations
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs, in academia or otherwise, to address work/life balance for the railroad
workforce are adequately addressing time balance issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Academics generally believe the work/life balance in the rail industry negatively impacts
retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Considerations
1
Newly introduced technologies are creating challenges for academia to prepare
candidates for railroad industry jobs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New rail technologies are positively impacting rail operations and safety, improving
student’s interest in, and pursuit of, the rail industry as a career.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
7
OPI: FRA, Office of Railroad Policy and Development
3
Student concerns about the loss of jobs due to automation are being addressed.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Academia’s course adjustments to address newly introduced or upgraded technology are
timely and adequate to ensure safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
8
OPI: FRA, Office of Railroad Policy and Development
Labor Union Questions
General Considerations
1
The current workforce talent pool is sufficiently addressing the railroad industry’s needs
for qualified personnel.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified workforce candidates to meet the rail road industry needs
for the next 5-10 years.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The trends regarding qualified workforce candidates entering the rail industry are
improving.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve collaboration across the rail industry to address workforce
challenges.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Aging Workforce Considerations
FRA F 240 (09/16)
9
OPI: FRA, Office of Railroad Policy and Development
1
As the rail industry workforce is aging, succession programs are adequately addressing
the loss of experience as employees retire.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Knowledge management programs are adequately capturing and making available the
knowledge potentially being lost with the retiring workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) are positively impacting and
supporting the need to bring new talent into the industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate of which the workforce is retiring is growing more significant.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1
Union-supported recruiting and retention activities are adequately addressing diversity in
the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Despite efforts to diversify the workforce, there are still areas that need to improve.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
10
OPI: FRA, Office of Railroad Policy and Development
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
The union has access to data reflecting how the rail industry workforce is being
developed to meet the needs of the industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures about the railroad industry workforce and how industry needs are being
met do not exist.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The available workforce data is readily accessible and consistently reported across the
railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Industry marketing materials and messaging are effectively communicating a positive and
promising image of the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting approaches are successfully promoting a positive image and attracting
qualified candidates.
FRA F 240 (09/16)
11
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by the general public.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The introduction of new railroad technologies is positively impacting the industry image.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Training offerings adequately address current workforce needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions, and the
railroad companies is effective in addressing current workforce training needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Industry training is evaluated to adequately assesses the effectiveness of the training
being provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Highly effective training is elevated and shared across the railroad community to help
raise the standards and quality of training.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
FRA F 240 (09/16)
12
OPI: FRA, Office of Railroad Policy and Development
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
1
The labor union considers the average work to personal life balance in the rail industry as
more challenging than most other industries or occupations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs to address work/life balance for the railroad workforce are adequately
addressing the issue.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The work/life balance in the rail industry impacts retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Considerations
1
Newly introduced technologies are creating challenges for the railroad industry workforce
to adapt to and learn.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New technologies are positively impacting railroad operations and safety.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce concerns about the loss of jobs due to automation are being addressed.
FRA F 240 (09/16)
13
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Training for newly introduced or upgraded technology is timely and adequate to ensure
safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
14
OPI: FRA, Office of Railroad Policy and Development
Rail Associations Questions
General Considerations
1
There are sufficient qualified workforce candidates to meet the railroad industry needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified workforce candidates in the future (5-10 years).
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Trends are improving regarding the availability of qualified workforce candidates to meet
industry needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve workforce development collaboration across the industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Aging Workforce Considerations
1
As the railroad industry workforce ages, succession programs are adequately addressing
the loss of experienced employees to retirement.
FRA F 240 (09/16)
15
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Knowledge management programs are adequately capturing and making available the
knowledge being lost with the retiring workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) are positively impacting and
supporting the railroad workforce requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate at which the workforce is retiring is growing more significant.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1
Recruiting and retention activities are adequately addressing diversity in the rail industry
workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Despite efforts to diversify the workforce, there are still areas that need to improve.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
FRA F 240 (09/16)
16
OPI: FRA, Office of Railroad Policy and Development
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
The associations capture and report key workforce development measures.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures that impact the workforce and the railroad industry environment do not
exist.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce data is readily available and is consistently reported across the railroad
industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Recruiting and marketing materials are communicating a positive and promising image of
the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting approaches are successful in promoting a positive image and attracting
qualified candidates.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by the general public.
FRA F 240 (09/16)
17
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
New railroad technologies are positively impacting the railroad industry image.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Training offerings, from all available sources, adequately address current workforce
needs.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions and the
railroad workforce is effectively addressing current workforce training requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Industry training is evaluated to adequately assesses the effectiveness of the training
being provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Highly effective training is elevated and shared across the railroad community to raise the
standards and quality of training.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
FRA F 240 (09/16)
18
OPI: FRA, Office of Railroad Policy and Development
1
Association membership considers the average work to personal life balance in the rail
industry as more challenging than most other industries or occupations
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs to address work/life balance for the railroad workforce are adequately
addressing the issue.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The work/life balance in the railroad industry impacts retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Consideration
1
Newly introduced technologies are creating challenges for the workforce to adapt to and
learn.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New technologies are having a positive impact on railroad operations and safety.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce concerns about the loss of jobs due to automation are being addressed.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Training for newly introduced or upgraded technology is timely and adequate to ensure
FRA F 240 (09/16)
19
OPI: FRA, Office of Railroad Policy and Development
safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
20
OPI: FRA, Office of Railroad Policy and Development
Class I Passenger Questions
General Considerations
1
There are currently enough qualified workforce candidates to meet the operational
requirements of the Class I Passenger railroads.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified workforce candidates in Class I Passenger in the future (510 years) to meet requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce trends are improving with regard to having enough qualified workforce
candidates for Class I Passenger operations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve workforce development collaboration.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Aging Workforce Considerations
FRA F 240 (09/16)
21
OPI: FRA, Office of Railroad Policy and Development
1
Succession programs are adequately addressing the loss of experienced employees to
retirement.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2 Knowledge management programs are adequately capturing and making available the
knowledge of the retiring workforce for use by their successors.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) between the railroad industry
and academia are positively impacting and supporting the railroad workforce
requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate at which the workforce is retiring is growing more significant.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1 Recruiting and retention activities are adequately addressing diversity in the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Despite efforts to diversify the workforce, there are still areas that need to improve.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
22
OPI: FRA, Office of Railroad Policy and Development
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
Key workforce development measures for Class I Passenger operations are adequately
captured and reported.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures that impact the Class I Passenger workforce and the railroad industry
environment do not exist.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Data regarding the Class I Passenger workforce is readily available and is consistently
reported across the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Recruiting and marketing materials are communicating a positive and promising image of
the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting approaches for the Class I Passenger field are successful in promoting a
positive image and attracting qualified candidates.
FRA F 240 (09/16)
23
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by the general public.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
New railroad technologies are positively impacting the industry image.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Training offerings, from all sources, adequately address the current workforce needs of
the Class I Passenger field.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions and the
railroad workforce is effectively addressing current workforce training requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The evaluation of training across the industry adequately assesses the effectiveness the
training provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Highly effective training is elevated and shared across the railroad community to raise the
standards and quality of training.
24
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
1
For Class I Passenger employees, the average work to personal life balance is more
challenging than most other industries or occupations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs to address work/life balance for the railroad workforce are adequately
addressing the issue.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The work/life balance in the rail industry impacts retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Consideration
1
Newly introduced technologies are creating challenges for the workforce to adapt and
learn.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New technologies are positively impacting rail operations and safety.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
25
OPI: FRA, Office of Railroad Policy and Development
3
Workforce concerns about the loss of jobs due to automation are being addressed.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Training for newly introduced or upgraded technology is timely and adequate to ensure
safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
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OPI: FRA, Office of Railroad Policy and Development
Class I Freight Questions
General Considerations
1 There are currently enough qualified workforce candidates to meet operational
requirements in the Class I Freight field.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified workforce candidates in Class I Freight in the future (5-10
years) to meet requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce trends are improving with regard to having enough qualified workforce
candidates for Class I Freight operations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve workforce development collaboration.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
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OPI: FRA, Office of Railroad Policy and Development
Aging Workforce Considerations
1
Succession programs are adequately addressing the loss of experienced employees to
retirement.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2 Knowledge management programs are adequately capturing and making available the
knowledge of the retiring workforce for use by their successors.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) between the railroad industry
and academia are positively impacting and supporting the railroad industry’s workforce
requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate at which the workforce is retiring is growing more significant.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1 Recruiting and retention activities are adequately addressing diversity in the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Despite efforts to diversify the workforce there are still areas that need to improve.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
28
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
Key workforce development measures for Class I Freight operations are adequately
captured and reported.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures that impact the Class I Freight workforce and the railroad industry
environment do not exist.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Data regarding the Class I Freight workforce is readily available and is consistently
reported across the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Recruiting and marketing materials are communicating a positive and promising image of
the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting approaches for the Class I Freight field are successful in promoting a positive
29
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
image and attracting qualified candidates.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by the general public.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
New railroad technologies are positively impacting the industry image.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Training offerings, from all sources, adequately address current workforce needs of the
Class I Freight field.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions and the
railroad workforce is effectively addressing current workforce training requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The evaluation of training across the industry adequately assesses the effectiveness the
training provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Highly effective training is elevated and shared across the railroad community to raise the
30
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
standards and quality of training.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
1
For Class I Freight operations, the average work to personal life balance is more
challenging than most other industries or occupations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs to address work/life balance for the railroad workforce are adequately
addressing the issue.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The work/life balance in the rail industry impacts retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Consideration
1
Newly introduced technologies are creating challenges for the workforce to adapt and
learn.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New technologies are positively impacting rail operations and safety.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
31
OPI: FRA, Office of Railroad Policy and Development
3
Workforce concerns about the loss of jobs due to automation are being addressed.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Training for newly introduced or upgraded technology is timely and adequate to ensure
safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
32
OPI: FRA, Office of Railroad Policy and Development
Short Line and Regional Questions
General Considerations
1 There are currently enough qualified workforce candidates to meet operational
requirements in the Short Line and Regional railroad segment.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
There will be enough qualified workforce candidates in the Short Line and Regional
railroad segment in the future (5-10 years) to meet requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Workforce trends are improving with regard to having enough qualified workforce
candidates for Short Line and Regional railroad operations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Collaborative efforts between academia, railroad associations, labor unions and railroad
companies across the industry are adequately addressing workforce issues.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
5
DOT and FRA should improve workforce development collaboration.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
33
OPI: FRA, Office of Railroad Policy and Development
Aging Workforce Considerations
1
Succession programs are adequately addressing the loss of experienced employees to
retirement.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2 Knowledge management programs are adequately capturing and making available the
knowledge of the retiring workforce for use by their successors.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Partnerships at all academic levels (K-12 to Post Graduate) between the railroad industry
and academia are positively impacting and supporting the railroad workforce
requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
The rate at which the workforce is retiring is growing more significant.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Diversity Considerations
1 Recruiting and retention activities are adequately addressing diversity in the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Despite efforts to diversify the workforce, there are still areas that need to improve.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
34
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
3
The current railroad workforce is diversified and representative of the overall population.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Development Data
1
Key workforce development measures for Short Line and Regional railroad operations
are adequately captured and reported.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Key measures that impact the Short Line and Regional workforce and the railroad
industry environment do not exist.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
Data regarding the Short Line and Regional workforce is readily available and is
consistently reported across the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Industry Image Considerations
1
Recruiting and marketing materials are communicating a positive and promising image of
the railroad industry.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Recruiting approaches for the Short Line and Regional segment are successful in
FRA F 240 (09/16)
35
OPI: FRA, Office of Railroad Policy and Development
promoting a positive image and attracting qualified candidates.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The railroad industry is seen as a promising and rewarding career by the general public.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
New railroad technologies are positively impacting the industry image.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Workforce Training Considerations
1
Training offerings, from all sources, adequately address current workforce needs of the
Short Line and Regional segment.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Cross industry collaboration between academia, associations, labor unions and the
railroad workforce is effectively addressing current workforce training requirements.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The evaluation of training across the industry adequately assesses the effectiveness the
training provided.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Highly effective/successful training is elevated and shared across the railroad community
36
FRA F 240 (09/16)
OPI: FRA, Office of Railroad Policy and Development
to raise the standards and quality of training.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Work/Life Balance Considerations
1
For Short Line and Regional operations, the average work to personal life balance is
more challenging than most other industries or occupations.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
Programs to address work/life balance for the railroad workforce are adequately
addressing the issue.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
3
The work/life balance in the rail industry impacts retention of the workforce.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
Technology Adoption and Impact Consideration
1
Newly introduced technologies are creating challenges for the workforce to adapt and
learn.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
2
New technologies are positively impacting rail operations and safety.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
37
OPI: FRA, Office of Railroad Policy and Development
3
Workforce concerns about the loss of jobs due to automation are being addressed.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
4
Training for newly introduced or upgraded technology is timely and adequate to ensure
safe and efficient use of the technology.
Strongly Agree – Agree - Not Sure – Disagree - Strongly Disagree - Choose not to respond
Additional comments/remarks: ________________________________________________
FRA F 240 (09/16)
38
OPI: FRA, Office of Railroad Policy and Development
| File Type | application/pdf |
| File Title | Survey Request |
| File Modified | 2020-11-18 |
| File Created | 2020-11-18 |