National Personnel Records Center (NPRC) Customer Satisfaction

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3095-0070 can be found here:

Documents and Forms

Document Name Document Type
NPRC_Customer_Satisfaction_Survey_landing_page.pdf www.archives.gov/veterans/survey?_ga=2.114165703.1540120870.1607544770-423670971.1559164595 Other-Survey
NPRC_Customer_Satisfaction_Survey_landing_page.pdf www.archives.gov/veterans/survey?_ga=2.114165703.1540120870.1607544770-423670971.1559164595 Other-Survey

Information Collection (IC) Details

IC Title:	National Personnel Records Center (NPRC) Customer Satisfaction	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			NPRC_Customer_Satisfaction_Survey_landing_page.pdf	https://www.archives.gov/veterans/survey?_ga=2.114165703.1540120870.1607544770-423670971.1559164595	Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Cultural and Historic Preservation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 100,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	100,000	100,000
Annual IC Time Burden (Hours)	16,667	16,667
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.