U.S. Coast Guard International Ice Patrol (IIP) Customer Survey

U.S. DEPARTMENT OF
HOMELAND SECURITY

IIP Customer Survey

OMB No. 16250087
Exp: 02/28/2021

U.S. COAST GUARD
Who must comply?

Owners and operators of vessels operating in the vicinity of the Grand
Banks.

What is this collection
about?

This collection is used to measure customer satisfaction with current
services and service standards. It will allow the USCG to improve
service delivery and learn of additional services suggested by
customers.

Where do I find the
requirements for this
information?

Executive order 12862
http://govinfo.library.unt.edu/npr/library/direct/orders/2222.html

When must information be Information should be submitted to the Coast Guard when vessels are
submitted to the Coast
operating in the vicinity of the Grand Banks between 40N and 50N and
Guard?
between 39W and 57W.
How is the information
submitted?

Information may be sent via email to [email protected], via fax to
860-271-2773, via regular mail or via the International Ice Patrol
website www.uscg-iip.org . The form can be filled out and submitted
online, or printed from the International Ice Patrol website survey link.

What happens when
complete information is
received?

The results of the survey may lead to policy changes or product
delivery updates which may enhance the Coast Guard’s overall
operations. Results will be published in the International Ice Patrol’s
annual report and on the IIP website.

For additional information, The International Ice Patrol at [email protected]
contact--

An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it
displays a valid OMB control number.
The Coast Guard estimates that the average burden for this report is 24 minutes. You may submit any comments
concerning the accuracy of this burden estimate or any suggestions for reducing the burden to: Commander International
Ice Patrol (CIIP), International Ice Patrol, 1 Chelsea Street, New London, CT, 06339 or Office of Management and
Budget, Paperwork Reduction Project (1625-0087), Washington, DC 20503.