U.S. Coast Guard International Ice Patrol (IIP) Customer Survey

Forms and Documents

Document Name	Status
1625-0087 30-day FR Notice.pdf Supplementary Document	2021-01-12
1625-0087 60-day FR Notice.pdf Supplementary Document	2021-01-12
PTA USCG - NAIS Customer Survery 20200227 PRIV Final.pdf Supplementary Document	2021-01-12
SORN_USCG_013_MISLE_Federal Register, Volume 74 Issue 121 (Thursday, June 25, 2009).htm Supplementary Document	2017-11-30
privacy_pia_uscg_misle_20090903.pdf Supplementary Document	2017-11-30
1625-0087 Supporting Statement.pdf Supporting Statement A	2021-01-12
1625-0087_EX_12862.pdf Supplementary Document	1993-09-11

IC Document Collections

IC ID	Document Title	Status
20618	U.S. Coast Guard International Ice Patrol (IIP) Customer Survey Instruction	Modified

ICR Details

OMB Control No: 1625-0087	ICR Reference No: 202101-1625-001
Status: Received in OIRA	Previous ICR Reference No: 201709-1625-007
Agency/Subagency: DHS/USCG	Agency Tracking No:
Title: U.S. Coast Guard International Ice Patrol (IIP) Customer Survey
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 02/23/2021

	Requested	Previously Approved
Expiration Date	36 Months From Approved	02/28/2021
Responses	300	300
Time Burden (Hours)	120	120
Cost Burden (Dollars)	75	75

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Abstract: Customer satisfaction surveys are required by Executive Order 12862. The U.S. Coast Guard will use the information obtained from direct customers to measure satisfaction with current services and determine whether additional services are requested.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 17898	03/31/2020
30-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 35945	06/12/2020
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
U.S. Coast Guard International Ice Patrol (IIP) Customer Survey	CG-16700 (11/2017)	North American Ice Service (NAIS) Customer Survey

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	300	300	0	0	0	0
Annual Time Burden (Hours)	120	120	0	0	0	0
Annual Cost Burden (Dollars)	75	75	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 02/23/2021

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