AD. Excel Burden Estimates

AD. Excel Burden Estimates able_final_clean_response to PRAO.xlsx

Modernizing Channels of Communication with SNAP Participants

AD. Excel Burden Estimates

OMB: 0584-0659

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Overview

Burden Table
Burden and Hourly Rates


Sheet 1: Burden Table

Table 1: Estimated Total Burden Hours per Respondent Type










































Respondent Category Type of Respondents Instruments and Activities Sample Size Responsive Nonresponsive Grand Total Annual Burden Estimate (Hours) Total Annualized Cost of Respondent Burden



























Number of Respondents Frequency of Response Total Annual Responses Hours per Response Annual Burden (Hours) Number of
Nonrespondents
Frequency of Response Total Annual Responses Hours per Response Annual Burden (Hours)



























State, local, and tribal government





























State SNAP director Appendices Y, Z, and AA. Email recruitment materials for case study participation 6.0 5.0 1.0 5.0 0.033 0.17 1.0 1.0 1.0 0.033 0.03 0.2 $10




























State SNAP director Question and answer phone call with FNS research team 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0





























State SNAP director Internal state conversations surrounding case study participation 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0





























State SNAP director Appendix AB. Case Study Confirmation Email 5.0 5.0 1.0 5.0 0.033 0.17 0.0 0.0 0.0 0.000 0.00 0.0




























State government State SNAP director Appendix AC. Advance materials and preparation for interviews, including scheduling calls and reminders 5.0 5.0 1.0 5.0 0.25 1.25 0.0 0.0 0.0 0.25 0.00 1.3 $65



























State SNAP director Appendices E and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0 $261



























State SNAP director Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2 $9



























Subtotal for State SNAP director 6.0 5.0 7.0 35.0 0.22 7.75 1.0 1.0 1.0 1.03 1.03 8.6 $345



























State MCS leads Internal state conversations surrounding case study participation 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0




























State MCS leads Pre-test of advance materials and preparation for introductory interview, including scheduling calls and reminders 2.0 2.0 1.0 2.0 0.25 0.50 0.0 0.0 0.0 0.00 0.00 0.5




























State MCS leads Appendix AC. Advance materials and preparation for introductory interview, including scheduling calls and reminders 15.0 10.0 1.0 10.0 0.25 2.50 5.0 1.0 5.0 0.25 1.25 3.8 $192



























State MCS leads Pre-test of introductory call with State staff interview protocol 2.0 2.0 1.0 2.0 1.00 2.00 0.0 0.0 0.0 0.00 0.00 2.0




























State MCS leads Appendices F and R. Introductory call with State staff interview protocol and consent form 10.0 10.0 1.0 10.0 1.00 10.00 0.0 0.0 0.0 0.00 0.00 10.0 $512



























State MCS leads Follow-up email 10.0 10.0 1 10.0 0.03 0.33 0.0 0.0 0.0 0.00 0.00 0.3 $17



























State MCS leads and other staff involved in MCS implementation Advance materials and preparation for in-person interview, including scheduling calls and reminders 30.0 25.0 1.0 25.0 0.25 6.25 5.0 1.0 5.0 0.25 1.25 7.5 $384



























State MCS leads and other staff involved in MCS implementation Pre-test of in-person semi-structured interview protocol 2.0 2.0 1.0 2.0 1.50 3.00 0.0 0.0 0.0 0.00 0.00 3.0




























State MCS leads and other staff involved in MCS implementation Appendices G and S. In-person semi-structured interview protocol and consent form 25.0 25.0 1.0 25.0 1.50 37.50 0.0 0.0 0.0 0.00 0.00 37.5 $1,920



























State government (continued) State MCS leads and other staff involved in MCS implementation Follow-up email 25.0 25.0 1 25.0 0.03 0.83 0.0 0.0 0.0 0.00 0.00 0.8 $43



























Subtotal for State staff involved in MCS implementation 32.0 27.0 4.3 116.0 0.55 63.42 5.0 2.0 10.0 0.30 3.00 66.4 3,067.7



























Business Software developers or IT staff Pre-test of advance materials and preparation for interview, including scheduling calls and reminders 1.0 1.0 1.0 1.0 0.25 0.25 0.0 0.0 0.0 0.00 0.00 0.3




























Business Software developers or IT staff Advance materials and preparation for interview, including scheduling calls and reminders 6.0 5.0 1.0 5.0 0.25 1.25 1.0 1.0 1.0 0.25 0.25 1.5 $57



























Business Software developers or IT staff Pre-test of in-person semi-structured interview protocol 1.0 1.0 1.0 1.0 1.00 1.00 0.0 0.0 0.0 0.00 0.00 1.0




























Business Software developers or IT staff Appendices H and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0 $190



























Business Software developers or IT staff Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2 $6



























Subtotal for software developers or IT staff 7.0 6.0 2.8 17.0 0.45 7.67 1.0 1.0 1.0 0.25 0.25 7.9 253.4



























Local government Local SNAP office staff Pre-test of advance materials and preparation for group interview, including scheduling calls and reminders 2.0 2.0 1.0 2.0 0.25 0.50 0.0 0.0 0.0 0.00 0.00 0.5




























Local SNAP office staff Advance materials and preparation for group interview, including scheduling calls and reminders 25.0 20.0 1.0 20.0 0.25 5.00 5.0 1.0 5.0 0.25 1.25 6.3 $320



























Local SNAP office staff Pre-test of in-person semi-structured group interview protocol 2.0 2.0 1.0 2.0 1.00 2.00 0.0 0.0 0.0 0.00 0.00 2.0




























Local SNAP office staff Appendices I and R. In-person semi-structured group interview protocol and consent form 20.0 20.0 1.0 20.0 1.00 20.00 0.0 0.0 0.0 0.00 0.00 20.0 $1,024



























Local SNAP office staff Follow-up email 20.0 20.0 1.0 20.0 0.03 0.67 0.0 0.0 0.0 0.00 0.00 0.7 $34



























Subtotal for local SNAP office staff 27.0 22.0 2.9 64.0 0.44 28.17 5.0 1.0 5.0 0.25 1.25 29.4 $1,378.13



























State and local government subtotal 72.0 60.0 3.867 232.0 0.46 107.00 12.00 1.42 17.00 1.83 5.53 112.4 5044.7



























Businesses




























Business For-Profit Software developers or
IT staff
Advance materials and preparation for interview, including scheduling calls and reminders 10.0 5.0 1.0 5.0 0.25 1.25 5.0 1.0 5.0 0.25 1.25 2.5 $95



























Software developers or
IT staff
Appendices H and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0 $190



























Software developers or
IT staff
Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2 $6



























Subtotal for for-profit businesses 10.0 5.0 3.0 15.0 0.43 6.42 5.0 1.0 5.0 0.25 1.25 7.7 291.4



























Business Not-For-Profit Community partners Pre-test of advance materials and preparation for interview, including scheduling calls and reminders 1.0 1.0 1.0 1.0 0.25 0.25 0.0 0.0 0.0 0.00 0.00 0.3




























Community partners Advance materials and preparation for interview, including scheduling calls and reminders 20.0 15.0 1.0 15.0 0.25 3.75 5.0 1.0 5.0 0.25 1.25 5.0 $200



























Community partners Pre-test of in-person semi-structured interview protocol 1.0 1.0 1.0 1.0 1.00 1.00 0.0 0.0 0.0 0.00 0.00 1.0




























Community partners Appendices J and R. In-person semi-structured interview protocol and consent form 15.0 15.0 1.0 15.0 1.00 15.00 0.0 0.0 0.0 0.00 0.00 15.0 $600



























Community partners Follow-up email 15.0 15.0 1.0 15.0 0.03 0.50 0.0 0.0 0.0 0.00 0.00 0.5 $20




























Subtotal for Not-for-profit businesses 21.0 16.0 2.938 47.0 0.44 20.50 5.0 1.0 5.0 0.25 1.25 21.8 819.6



























Business subtotal 31.0 21.0 2.952 62.0 0.434 26.917 10.0 1.0 10.0 0.50 2.50 29.4




























Individuals/Households




























SNAP Participants MCS Users SNAP participants/ MCS users Pre-test of recruitment materials 3.0 3.0 1.0 3.0 0.03 0.09 0.0 0.0 0.0 0.03 0.00 0.1




























SNAP participants/ MCS users Recruitment materials 166.0 120.0 1.0 120.0 0.03 3.60 46.0 1.0 46.0 0.03 1.38 5.0 $37



























SNAP participants/ MCS users Pre-test of eligibility screener 3.0 3.0 1.0 3.0 0.17 0.51 0.0 0.0 0.0 0.17 0.00 0.5




























SNAP participants/ MCS users Appendix N. Eligibility screener 166.0 120.0 1.0 120.0 0.17 20.00 46.0 1.0 46.0 0.17 7.67 27.7




























Eligible SNAP participants/MCS users Reminders 120.0 90.0 1.0 90.0 0.03 2.70 30.0 1.0 30.0 0.03 0.90 3.6




























Eligible SNAP participants/ MCS users Appendices K, Q, O, and M. In-person focus group protocol, consent form, demographic questionnaire, and conceptual framework 90.0 90.0 1.0 90.0 1.50 135.00 0.0 0.0 0.0 0.00 0.00 135.0 $1,013



























Eligible SNAP participants/ MCS users Pre-test of in-person focus group protocol, consent form, demographic questionnaire 3.0 3.0 1.0 3.0 1.50 4.50 0.0 0.0 0.0 0.00 0.00 4.5




























SNAP participants/MCS users subtotal 169.0 123.0 3.5 429.0 0.39 166.40 46.0 2.7 122.0 0.08 9.95 176.3 1,049.9



























SNAP Eligible Individuals SNAP eligible in Local office waiting room visitors/MCS nonusers In-person recruitment to participate 170.0 120.0 1.0 120.0 0.03 4.00 50.0 1.0 50.0 0.03 1.50 5.5 $41



























SNAP Eligible in Local SNAP office waiting room visitors/MCS nonusers Pre-test of waiting room questionnaire 2.0 2.0 1.0 2.0 0.08 0.16 0.0 0.0 0.0 0.00 0.00 0.2




























SNAP Eligible in Local SNAP office waiting room visitors/MCS nonusers Appendices L and P. Waiting room questionnaire and consent form 120.0 100.0 1.0 100.0 0.08 8.33 20.0 1.0 20.0 0.08 1.60 9.9 $75



























SNAP eligible subtotal 172.0 122.0 1.8 222.0 0.06 12.49 50.0 1.4 70.0 0.04 3.10 15.6 115.8



























Individuals subtotal 341.0 245 2.657 651.0 0.27 178.89 96.0 2.0 192.0 0.07 13.05 191.9 1165.6




























TOTAL
444.0 326.0 2.9 945.0 0.33 312.81 118.0 1.9 219.0 0.10 21.08 333.7 #REF!




































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Sheet 2: Burden and Hourly Rates


Table 1: Estimated Total Burden Hours per Respondent Type









































Total Annualized Cost of Respondent Burden Respondent Category Type of Respondents Instruments and Activities Sample Size Responsive Nonresponsive Grand Total Annual Burden Estimate (Hours)



























Number of Respondents Frequency of Response Total Annual Responses Hours per Response Annual Burden (Hours) Number of
Nonrespondents
Frequency of Response Total Annual Responses Hours per Response Annual Burden (Hours) BLS Occupation Category Hourly Rate Total Unloaded Cost Total Loaded Cost
























State, local, and tribal government



























#REF!
State SNAP director Appendices Y, Z, and AA. Email recruitment materials for case study participation 6.0 5.0 1.0 5.0 0.033 0.17 1.0 1.0 1.0 0.033 0.03 0.2



























#REF!
State SNAP director Question and answer phone call with FNS research team 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0



























#REF!
State SNAP director Internal state conversations surrounding case study participation 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0



























#REF!
State SNAP director Appendix AB. Case Study Confirmation Email 5.0 5.0 1.0 5.0 0.033 0.17 0.0 0.0 0.0 0.000 0.00 0.0



























#REF! State government State SNAP director Appendix AC. Advance materials and preparation for interviews, including scheduling calls and reminders 5.0 5.0 1.0 5.0 0.25 1.25 0.0 0.0 0.0 0.25 0.00 1.3



























#REF! State SNAP director Appendices E and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0



























#REF! State SNAP director Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2



























#REF! Subtotal for State SNAP director 6.0 5.0 7.0 35.0 0.22 7.75 1.0 1.0 1.0 1.03 1.03 8.6 Workers in management occupations 58.44 $503.56 $669.73























#REF! State MCS leads Internal state conversations surrounding case study participation 6.0 5.0 1.0 5.0 0.50 0.50 1.0 1.0 1.0 0.50 0.50 1.0



























#REF! State MCS leads Pre-test of advance materials and preparation for introductory interview, including scheduling calls and reminders 2.0 2.0 1.0 2.0 0.25 0.50 0.0 0.0 0.0 0.00 0.00 0.5



























#REF! State MCS leads Appendix AC. Advance materials and preparation for introductory interview, including scheduling calls and reminders 15.0 10.0 1.0 10.0 0.25 2.50 5.0 1.0 5.0 0.25 1.25 3.8



























#REF! State MCS leads Pre-test of introductory call with State staff interview protocol 2.0 2.0 1.0 2.0 1.00 2.00 0.0 0.0 0.0 0.00 0.00 2.0



























#REF! State MCS leads Appendices F and R. Introductory call with State staff interview protocol and consent form 10.0 10.0 1.0 10.0 1.00 10.00 0.0 0.0 0.0 0.00 0.00 10.0



























#REF! State MCS leads Follow-up email 10.0 10.0 1 10.0 0.03 0.33 0.0 0.0 0.0 0.00 0.00 0.3



























#REF! State MCS leads and other staff involved in MCS implementation Advance materials and preparation for in-person interview, including scheduling calls and reminders 30.0 25.0 1.0 25.0 0.25 6.25 5.0 1.0 5.0 0.25 1.25 7.5



























#REF! State MCS leads and other staff involved in MCS implementation Pre-test of in-person semi-structured interview protocol 2.0 2.0 1.0 2.0 1.50 3.00 0.0 0.0 0.0 0.00 0.00 3.0



























#REF! State MCS leads and other staff involved in MCS implementation Appendices G and S. In-person semi-structured interview protocol and consent form 25.0 25.0 1.0 25.0 1.50 37.50 0.0 0.0 0.0 0.00 0.00 37.5



























#REF! State government (continued) State MCS leads and other staff involved in MCS implementation Follow-up email 25.0 25.0 1 25.0 0.03 0.83 0.0 0.0 0.0 0.00 0.00 0.8



























#REF! Subtotal for State staff involved in MCS implementation 32.0 27.0 4.3 116.0 0.55 63.42 5.0 2.0 10.0 0.30 3.00 66.4 Workers in social and community service occupations 34.46 $2,288.72 $3,044.00























#REF! Business Software developers or IT staff Pre-test of advance materials and preparation for interview, including scheduling calls and reminders 1.0 1.0 1.0 1.0 0.25 0.25 0.0 0.0 0.0 0.00 0.00 0.3




























Business Software developers or IT staff Advance materials and preparation for interview, including scheduling calls and reminders 6.0 5.0 1.0 5.0 0.25 1.25 1.0 1.0 1.0 0.25 0.25 1.5



























#REF! Business Software developers or IT staff Pre-test of in-person semi-structured interview protocol 1.0 1.0 1.0 1.0 1.00 1.00 0.0 0.0 0.0 0.00 0.00 1.0



























#REF! Business Software developers or IT staff Appendices H and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0



























#REF! Business Software developers or IT staff Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2



























#REF! Subtotal for software developers or IT staff 7.0 6.0 2.8 17.0 0.45 7.67 1.0 1.0 1.0 0.25 0.25 7.9 Business software developers, applications 51.96 $411.35 $547.10























#REF! Local government Local SNAP office staff Pre-test of advance materials and preparation for group interview, including scheduling calls and reminders 2.0 2.0 1.0 2.0 0.25 0.50 0.0 0.0 0.0 0.00 0.00 0.5



























#REF! Local SNAP office staff Advance materials and preparation for group interview, including scheduling calls and reminders 25.0 20.0 1.0 20.0 0.25 5.00 5.0 1.0 5.0 0.25 1.25 6.3



























#REF! Local SNAP office staff Pre-test of in-person semi-structured group interview protocol 2.0 2.0 1.0 2.0 1.00 2.00 0.0 0.0 0.0 0.00 0.00 2.0



























#REF! Local SNAP office staff Appendices I and R. In-person semi-structured group interview protocol and consent form 20.0 20.0 1.0 20.0 1.00 20.00 0.0 0.0 0.0 0.00 0.00 20.0




























Local SNAP office staff Follow-up email 20.0 20.0 1.0 20.0 0.03 0.67 0.0 0.0 0.0 0.00 0.00 0.7




























Subtotal for local SNAP office staff 27.0 22.0 2.9 64.0 0.44 28.17 5.0 1.0 5.0 0.25 1.25 29.4 Eligibility interviewers, government programs 22.34 $657.17 $874.03























#REF! State and local government subtotal 72.0 60.0 3.867 232.0 0.46 107.00 12.00 1.42 17.00 1.83 5.53 112.4




























Businesses




























Business For-Profit Software developers or
IT staff
Advance materials and preparation for interview, including scheduling calls and reminders 10.0 5.0 1.0 5.0 0.25 1.25 5.0 1.0 5.0 0.25 1.25 2.5



























#REF! Software developers or
IT staff
Appendices H and R. In-person semi-structured interview protocol and consent form 5.0 5.0 1.0 5.0 1.00 5.00 0.0 0.0 0.0 0.00 0.00 5.0



























#REF! Software developers or
IT staff
Follow-up email 5.0 5.0 1.0 5.0 0.03 0.17 0.0 0.0 0.0 0.00 0.00 0.2



























#REF! Subtotal for for-profit businesses 10.0 5.0 3.0 15.0 0.43 6.42 5.0 1.0 5.0 0.25 1.25 7.7 Business software developers, applications 51.96 $398.36 $529.82























#REF! Business Not-For-Profit Community partners Pre-test of advance materials and preparation for interview, including scheduling calls and reminders 1.0 1.0 1.0 1.0 0.25 0.25 0.0 0.0 0.0 0.00 0.00 0.3



























#REF! Community partners Advance materials and preparation for interview, including scheduling calls and reminders 20.0 15.0 1.0 15.0 0.25 3.75 5.0 1.0 5.0 0.25 1.25 5.0



























#REF! Community partners Pre-test of in-person semi-structured interview protocol 1.0 1.0 1.0 1.0 1.00 1.00 0.0 0.0 0.0 0.00 0.00 1.0



























#REF! Community partners Appendices J and R. In-person semi-structured interview protocol and consent form 15.0 15.0 1.0 15.0 1.00 15.00 0.0 0.0 0.0 0.00 0.00 15.0




























Community partners Follow-up email 15.0 15.0 1.0 15.0 0.03 0.50 0.0 0.0 0.0 0.00 0.00 0.5





























Subtotal for Not-for-profit businesses 21.0 16.0 2.938 47.0 0.44 20.50 5.0 1.0 5.0 0.25 1.25 21.8 Workers in community and social service occupations 23.69 $515.26 $685.29
























Business subtotal 31.0 21.0 2.952 62.0 0.434 26.917 10.0 1.0 10.0 0.50 2.50 29.4




























Individuals/Households




























SNAP Participants MCS Users SNAP participants/ MCS users Pre-test of recruitment materials 3.0 3.0 1.0 3.0 0.03 0.09 0.0 0.0 0.0 0.03 0.00 0.1




























SNAP participants/ MCS users Recruitment materials 166.0 120.0 1.0 120.0 0.03 3.60 46.0 1.0 46.0 0.03 1.38 5.0




























SNAP participants/ MCS users Pre-test of eligibility screener 3.0 3.0 1.0 3.0 0.17 0.51 0.0 0.0 0.0 0.17 0.00 0.5




























SNAP participants/ MCS users Appendix N. Eligibility screener 166.0 120.0 1.0 120.0 0.17 20.00 46.0 1.0 46.0 0.17 7.67 27.7




























Eligible SNAP participants/MCS users Reminders 120.0 90.0 1.0 90.0 0.03 2.70 30.0 1.0 30.0 0.03 0.90 3.6




























Eligible SNAP participants/ MCS users Appendices K, Q, O, and M. In-person focus group protocol, consent form, demographic questionnaire, and conceptual framework 90.0 90.0 1.0 90.0 1.50 135.00 0.0 0.0 0.0 0.00 0.00 135.0




























Eligible SNAP participants/ MCS users Pre-test of in-person focus group protocol, consent form, demographic questionnaire 3.0 3.0 1.0 3.0 1.50 4.50 0.0 0.0 0.0 0.00 0.00 4.5




























SNAP participants/MCS users subtotal 169.0 123.0 3.5 429.0 0.39 166.40 46.0 2.7 122.0 0.08 9.95 176.3 Federal Minimum Wage $7.25 $1,278.51 $1,700.42
























SNAP Eligible Individuals SNAP eligible in Local office waiting room visitors/MCS nonusers In-person recruitment to participate 170.0 120.0 1.0 120.0 0.03 4.00 50.0 1.0 50.0 0.03 1.50 5.5




























SNAP Eligible in Local SNAP office waiting room visitors/MCS nonusers Pre-test of waiting room questionnaire 2.0 2.0 1.0 2.0 0.08 0.16 0.0 0.0 0.0 0.00 0.00 0.2




























SNAP Eligible in Local SNAP office waiting room visitors/MCS nonusers Appendices L and P. Waiting room questionnaire and consent form 120.0 100.0 1.0 100.0 0.08 8.33 20.0 1.0 20.0 0.08 1.60 9.9




























SNAP eligible subtotal 172.0 122.0 1.8 222.0 0.06 12.49 50.0 1.4 70.0 0.04 3.10 15.6 Federal Minimum Wage $7.25 $113.05 $150.36
























Individuals subtotal 341.0 245 2.657 651.0 0.27 178.89 96.0 2.0 192.0 0.07 13.05 191.9





























TOTAL
444.0 326.0 2.9 945.0 0.33 312.81 118.0 1.9 219.0 0.10 21.08 333.7

$6,165.98 $8,200.75































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































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