OMB control number

Modernizing Channels of Communication with SNAP Participants

OMB 0584-0659 · USDA/FNS.

OMB 0584-0659

The purpose of the data collection is to identify and highlight best practices and lessons learned from various MCS implemented in State SNAP agencies. This examination will help FNS and States improve communication and identify practices that lead to improved program outcomes. FNS has identified four study objectives for this project. The first objective (the 2018 national scan of States’ use of MCS for SNAP) presents the landscape of mobile technology use for SNAP across the Nation and provides a basis for selecting the MCS case study States. The second and third objectives, which are the focus of this information collection request, are descriptive and will provide FNS with an understanding of the State processes, challenges, and distinct features of mobile technologies and the clients’ experiences with these technologies. The fourth objective will summarize the best practices and lessons learned for States that choose to implement MCS moving forward.

The latest form for Modernizing Channels of Communication with SNAP Participants expires 2023-10-31 and is listed under ICR 201912-0584-002.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
Document	Type
May 21 2021 Nonsubstantive change request 0584-0659.docx	Justification for No Material/Nonsubstantive Change
AD. Excel Burden Estimates able_final_clean_response to PRAO.xlsx	Supplementary Document
T. Insight Policy Research Confidentiality Pledge_final_clean_final response to PRAO.docx	Supplementary Document
M. Conceptual Framework for MCS Functions Diagram_final_clean_final response to PRAO.docx	Supplementary Document
D. Use of Incentives_final_clean_final response to PRAO.docx	Supplementary Document
C. Pretest Methods and Summary of Findings_final_clean_final response to PRAO.docx	Supplementary Document
B. Research Objectives and Questions by Data Source _final_clean_final response to PRAO.docx	Supplementary Document
A. Legal Authority Statutes and Regulations_clean_responsetoPRAO.docx	Supplementary Document
2. SNAP Mod OMB PART B_final_clean_final response to PRAO.docx	Supporting Statement B
1. SNAP Mod OMB PART A_final _clean_final response to PRAO.docx	Supporting Statement A
Individuals/Households SNAP Eligible Participants Non-Respondents	Other-NON RESPONDENT PLACEHOLDER
Individuals/Households SNAP Participants Respondents	Other-L. SNAP Office Waiting Room Questionnaire_final_clean_fina
Business-for and not-for-profit Non-Respondents	Other-NON RESPONDENT PLACEHOLDER
Business-for and not-for-profit Respondents	Other-H. Business Software Developers Interview Protocol revised
State Agency Non-Respondents	Other-NON RESPONDENT PLACEHOLDER
State Agency Respondents	Other-E. State SNAP Director Interview Protocol revised

All Historical Document Collections

Historical document collections
Reference	Filing	Received	Concluded	Action
202105-0584-006	No material or nonsubstantive change to a currently approved collection	2021-05-27		Approved without change
201912-0584-002	New collection (Request for a new OMB Control Number)	2020-05-01		Approved without change

OMB Details

State Agency Respondents

Federal Enterprise Architecture: Income Security - Food and Nutrition Assistance