CMS-P-0015A Access to Care

Medicare Current Beneficiary Survey (MCBS) (CMS-P-0015A)

2020_Access_to_Care_ACQ

Medicare Current Beneficiary Survey (MCBS):(CMS Number CMS-P-0015A)

OMB: 0938-0568

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2020 MCBS Community Questionnaire

Variable Name

MR Screen Name

ACQ- ACCESS TO CARE

Question Type

Question Text/Description

Code List

Routing

ACCESS TO CARE QUESTIONNAIRE SPECIFICATIONS
CRITERIA
INTTYPE=C001, C002, C004, C005, C006, C007
SPALIVE=1
SEASON= WINTER
SPPROXY=SP or PROXY
Other: N/A
PLACEMENT
Administer after MPQ.

BOX AC1AA

routing

IF INTTYPE=7 AND VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1 AND (SP DID NOT HAVE ER
VISIT IN CURRENT ROUND AND AC6A NOT ALREADY ASKED), GO TO ACINTRO - ACINT.
ELSE IF (SP HAD AN ER VISIT IN THE CURRENT ROUND OR ANY OF THE 2 PREVIOUS ROUNDS) AND
(AC6A NOT ALREADY ASKED), GO TO AC6A - EWAITUNT.
ELSE GO TO BOX AC1C.

ACINT

ACINTRO

no entry

The next questions are about health care services [you/(SP)] may have used since [TODAY’S MONTH YEAR-12
MONTHS].

ERVISIT

AC1

yes/no

Since [TODAY’S MONTH YEAR-12 MONTHS], did [you/(SP)] go to a hospital emergency room?

(01) YES
(02) NO
(-8) Don't Know
(-9) Refused

(01) AC6A - EWAITUNT
(02) BOX AC1C
(-8) BOX AC1C
(-9) BOX AC1C

(00) DID NOT HAVE TO WAIT
(01) HOURS ONLY
(02) MINUTES ONLY
(03) HOURS AND MINUTES
(-8) Don't Know
(-9) Refused

(00) BOX AC1C.
(01) AC6A - EWAITHRS
(02) AC6A - EWAITMIN
(03) AC6A - EWAITHRS
(-8) BOX AC1C
(-9) BOX AC1C

AC1 - ERVISIT

EWAITUNT

AC6A

code one

Think about the most recent time [you/(SP)] went to the hospital emergency room. How long did [you/(SP)]
have to wait during (your/his/her) visit before (you/he/she) saw a doctor or some other medical person? Please
include the time spent in the waiting room and exam room.

EWAITHRS

AC6A

numeric

Think about the most recent time [you/(SP)] went to the hospital emergency room. How long did [you/(SP)]
have to wait during (your/his/her) visit before (you/he/she) saw a doctor or some other medical person? Please
include the time spent in the waiting room and exam room.

(01) continuous answer

If AC6A - EWAITUNT = 3/HoursAndMinutes, go to AC6A EWAITMIN.
Else go to BOX AC1C.

EWAITMIN

AC6A

numeric

Think about the most recent time [you/(SP)] went to the hospital emergency room. How long did [you/(SP)]
have to wait during (your/his/her) visit before (you/he/she) saw a doctor or some other medical person? Please
include the time spent in the waiting room and exam room.

(01) continuous answer

BOX AC1C

BOX AC1C

routing

IF AC6A ASKED WHILE ADMINISTERING ER, GO TO BOX ER6.
ELSE IF INTTYPE=7 AND VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1 AND (SP DID NOT HAVE
OP VISIT IN CURRENT ROUND AND AC16A NOT ALREADY ASKED), GO TO AC8 - OPDVISIT.
ELSE IF (SP HAD AN OP VISIT IN THE CURRENT ROUND OR ANY OF THE 2 PREVIOUS ROUNDS) AND
(AC9-AC16A NOT ALREADY ASKED), GO TO AC9 - OPDREAS.
ELSE GO TO BOX AC1E.

AC8

yes/no

Since [TODAY’S MONTH YEAR-12 MONTHS], did [you/(SP)] go to a hospital clinic or outpatient department?
DO NOT INCLUDE HOSPITAL INPATIENT STAYS.

(01) YES
(02) NO
(-8) Don't Know
(-9) Refused

(01) AC9 - OPDREAS
(02) BOX AC1E
(-8) BOX AC1E
(-9) BOX AC1E

OPDVISIT

Page 1 of 8

2020 MCBS Community Questionnaire

Variable Name

Question Text/Description

Code List

Routing

[I have a few more questions about visits that [you/(SP)] had in the past.]

CHECK ALL THAT APPLY.

(01) MEDICAL CONDITION NAMED
(02) TESTS
(03) FOLLOW-UP
(04) CHECKUP
(05) REFERRAL
(06) SURGERY
(07) PREVENTIVE SHOT
(08) TREATMENT SHOT
(09) TO GET OR REFILL PRESCRIPTION
(91) OTHER
(-8) Don't Know
(-9) Refused

(01) BOX AC1D
(02) BOX AC1D
(03) BOX AC1D
(04) BOX AC1D
(05) BOX AC1D
(06) BOX AC1D
(07) BOX AC1D
(08) BOX AC1D
(09) BOX AC1D
(91) AC9 - OPDOTHOS
(-8) BOX AC1D
(-9) BOX AC1D

verbatim text

OTHER (SPECIFY)

(01) continuous answer

BOX AC1D

BOX AC1D

routing

IF (INTTYPE=7 AND VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1 AND SP DID NOT REPORT
OUTPATIENT DEPARTMENT VISIT AT OP4) AND (RESPONSE TO AC9 - OPDREAS INCLUDES
1/MedCondNamed OR 6/Surgery), GO TO AC12 - OPDAPPT.
ELSE IF INTTYPE=7 AND VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1 AND SP DID NOT
REPORT OUTPATIENT DEPARTMENT VISIT AT OP4) AND (RESPONSE TO AC9 - OPDREAS DOES NOT
INCLUDE 1/MedCondNamed AND DOES NOT INCLUDE 6/Surgery), GO TO AC10 - OPDSCOND.
ELSE GO TO AC12 - OPDAPPT.

OPDSCOND

AC10

yes/no

Was that for a specific condition?

(01) YES
(02) NO
(-8) Don't Know
(-9) Refused

AC12 - OPDAPPT

OPDAPPT

AC12

code one

Did [you/(SP)] have an appointment for this visit to the hospital clinic or outpatient department, or did
(you/he/she) just walk in?

(01) APPOINTMENT
(02) WALKED IN
(-8) Don't Know
(-9) Refused

(01) AC13 - OPDDRTEL
(02) AC16A - HWAITUNT
(-8) AC16A - HWAITUNT
(-9) AC16A - HWAITUNT

(01) SOMEONE MADE APPOINTMENT DURING
EARLIER VISIT
(02) SP CONTACTED OFFICE TO SET UP
APPOINTMENT
(03) DOCTOR'S OFFICE CONTACTED SP TO SET UP
APPOINTMENT
(-8) Don't Know
(-9) Refused

(01) AC14 - OPDAWUNT
(02) AC14 - OPDAWUNT
(03) AC14 - OPDAWUNT
(-8) AC16A - HWAITUNT
(-9) AC16A - HWAITUNT

(00) DID NOT HAVE TO WAIT
(01) DAYS
(02) WEEKS
(03) MONTHS
(-8) Don't Know
(-9) Refused

(00) AC16A - HWAITUNT
(01) AC14 - OPDAWDAY
(02) AC14 - OPDAWWKS
(03) AC14 - OPDAWMOS
(-8) AC16A - HWAITUNT
(-9) AC16A - HWAITUNT

OPDREAS

MR Screen Name

ACQ- ACCESS TO CARE

AC9

Question Type

code all

Think about the most recent time [you/(SP)] went to a hospital clinic or outpatient department. What was the
reason [you/(SP)] went to the hospital clinic or outpatient department?
[PROBE FOR THE MOST RECENT VISIT IF RESPONDENT MENTIONS MORE THAN ONE. IF NEEDED,
PROBE WITH ‘What did you have done during your most recent visit to the hospital clinic or outpatient
department?’ SELECT ALL THAT APPLY.]
[PROBE: Any other reason?]
THE MOST RECENT VISIT CAN BE OUTSIDE OF THE REFERENCE PERIOD USED IN OTHER SECTIONS

OPDOTHOS

AC9

We are interested in knowing how the appointment was made for the visit to the hospital clinic or outpatient
department you just told me about.
OPDDRTEL

AC13

code one
Did someone make this appointment during an earlier visit, or did [you/(SP)] contact the hospital clinic or
outpatient department to set up the appointment ?

How long did [you/(SP)] have to wait for the appointment -- about how many days, weeks, or months?
OPDAWUNT

AC14

code one

OPDAWDAY

AC14

numeric

How long did [you/(SP)] have to wait for the appointment -- about how many days, weeks, or months?

(01) continuous answer

AC16A - HWAITUNT

OPDAWWKS

AC14

numeric

How long did [you/(SP)] have to wait for the appointment -- about how many days, weeks, or months?

(01) continuous answer

AC16A - HWAITUNT

OPDAWMOS

AC14

numeric

How long did [you/(SP)] have to wait for the appointment -- about how many days, weeks, or months?

(01) continuous answer

AC16A - HWAITUNT

WE ARE ASKING HOW MUCH TIME PASSED BETWEEN THE FIRST CONTACT FOR SETTING THE
APPOINTMENT AND THE ACTUAL DATE OF THE APPOINTMENT

Page 2 of 8

2020 MCBS Community Questionnaire

Variable Name

ACQ- ACCESS TO CARE

MR Screen Name

Question Type

AC16A

code one

AC16A

numeric

AC16A

numeric

Question Text/Description

[Think about the most recent time [you/(SP)] went to a hospital clinic or outpatient department.]
HWAITUNT

How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] during (your/his/her) most recent
visit before (you/he/she) saw a doctor or some other medical person? Please include the time spent in the
waiting room and exam room.

Code List

Routing

(00) DID NOT HAVE TO WAIT
(01) HOURS ONLY
(02) MINUTES ONLY
(03) HOURS AND MINUTES
(-8) Don't Know
(-9) Refused

(00) BOX AC1E
(01) AC16A - HWAITHRS
(02) AC16A - HWAITMIN
(03) AC16A - HWAITHRS
(-8) BOX AC1E
(-9) BOX AC1E

(01) continuous answer

If AC16A - HWAITUNT = 3/HoursAndMinutes, go to
AC16A - HWAITMIN
Else go to BOX AC1E.

(01) continuous answer

BOX AC1E

(01) YES
(02) NO
(-8) Don't Know
(-9) Refused

(01) AC20 - DRSPCLTY
(02) BOX AC1G
(-8) BOX AC1G
(-9) BOX AC1G

[Think about the most recent time [you/(SP)] went to a hospital clinic or outpatient department.]
HWAITHRS

How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] time during (your/his/her) most
recent visit before (you/he/she) saw a doctor or some other medical person? Please include the time spent in
the waiting room and exam room.

[Think about the most recent time [you/(SP)] went to a hospital clinic or outpatient department.]
HWAITMIN

How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] during (your/his/her) most recent
visit before (you/he/she) saw a doctor or some other medical person? Please include the time spent in the
waiting room and exam room.

IF AC9-AC16A ASKED WHILE ADMINISTERING OP, GO TO BOX OP7.

BOX AC1E

routing

ELSE IF BENEFICIARY IS IN THE SECOND ROUND BASELINE INTERVIEW (INTTYPE=7) AND IS NONNEWLY ELIGIBLE (VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1) AND [(SP DID NOT REPORT A
MEDICAL PROVIDER VISIT OR REPORTED ONLY MEDICAL PROVIDER VISITS THAT WERE ALSO SD
EVENTS (THE EVNT LOOP CONTAINS NO ENTRIES WHERE EVNTTYPE=MP AND
EVNTRNDC=CURROUND)) OR REPORTED ONLY MEDICAL PROVIDER VISITS THAT ARE FLAGGED AS
ERRORS OR DELETIONS (THE ONLY ENTRIES IN THE EVNT LOOP WHERE EVNTTYPE=MP AND
EVNTRNDC=CURROUND ARE FLAGGED WITH EVERRFLG=1 OR EVNTDFLG=1) AND (AC20-AC28A1 NOT
ALREADY ASKED), GO TO AC19-MDVISIT.
ELSE IF (SP HAD AN MP VISIT IN THE CURRENT ROUND OR ANY OF THE 2 PREVIOUS ROUNDS) AND
(AC20-AC28A1 NOT ALREADY ASKED), GO TO AC20 - DRSPCLTY
ELSE GO TO BOX AC1G.

MDVISIT

AC19

yes/no

Next, I want to ask about [your/(SP)’s] visits to doctors since [TODAY’S MONTH YEAR-12 MONTHS]. [Have
you/Has (SP)] seen a medical doctor since [TODAY’S MONTH YEAR-12 MONTHS]? Please do not include a
doctor seen at home, at an emergency room or outpatient department, or while an inpatient at a hospital.
[IF NECESSARY, SAY, ‘Please look at show card AC1 for examples of types of medical doctors.’]

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2020 MCBS Community Questionnaire

Variable Name

MR Screen Name

ACQ- ACCESS TO CARE

Question Type

Question Text/Description

Code List

(01) AC21 - MDREAS
(02) AC21 - MDREAS
(03) AC21 - MDREAS
(04) AC21 - MDREAS
(05) AC21 - MDREAS
(06) AC21 - MDREAS
(07) AC21 - MDREAS
(08) AC21 - MDREAS
(09) AC21 - MDREAS
(10) AC21 - MDREAS
(11) AC21 - MDREAS
(12) AC21 - MDREAS
(13) AC21 - MDREAS
(14) AC21 - MDREAS
(15) AC21 - MDREAS
(16) AC21 - MDREAS
(17) AC21 - MDREAS
(18) AC21 - MDREAS
(19) AC21 - MDREAS
(20) AC21 - MDREAS
(21) AC21 - MDREAS
(22) AC21 - MDREAS
(23) AC21 - MDREAS
(24) AC21 - MDREAS
(25) AC21 - MDREAS
(26) AC21 - MDREAS
(27) AC21 - MDREAS
(28) AC21 - MDREAS
(29) AC21 - MDREAS
(30) AC21 - MDREAS
(31) AC21 - MDREAS
(32) AC21 - MDREAS
(33) AC21 - MDREAS
(34) AC21 - MDREAS
(35) AC21 - MDREAS
(36) AC21 - MDREAS
(37) AC21 - MDREAS
(38) AC21 - MDREAS
(39) AC21 - MDREAS
(40) AC21 - MDREAS
(41) AC21 - MDREAS
(42) AC21 - MDREAS
(43) AC21 - MDREAS
(91) AC20 - MDSPCLOS
(-8) AC21 - MDREAS
(-9) AC21 - MDREAS

(01) continuous answer

AC21 - MDREAS

(01) MEDICAL CONDITION NAMED
(02) TESTS
(03) FOLLOW-UP
(04) CHECKUP
(05) REFERRAL
(06) SURGERY
(07) PREVENTIVE SHOT
(08) TREATMENT SHOT
(09) TO GET OR REFILL PRESCRIPTION
(91) OTHER
(-8) Don't Know
(-9) Refused

(01) BOX AC1F
(02) BOX AC1F
(03) BOX AC1F
(04) BOX AC1F
(05) BOX AC1F
(06) BOX AC1F
(07) BOX AC1F
(08) BOX AC1F
(09) BOX AC1F
(91) AC21 - MDOTHOS
(-8) BOX AC1F
(-9) BOX AC1F

(01) continuous answer

BOX AC1F

DRSPCLTY

AC20

code one

(01) ALLERGY/IMMUNOLOGY
(02) ANESTHESIOLOGY
(03) CARDIOLOGY (HEART)
(04) DERMATOLOGY (SKIN)
(05) ENDOCRINOLOGY/METABOLISM
(DIABETES,THYROID)
(06) FAMILY PRACTICE
(07) GASTROENTEROLOGY
(08) GENERAL PRACTICE
(09) GENERAL SURGERY
(10) GERIATRICS (ELDERLY)
(11) GYNECOLOGY - OBSTETRICS
(12) HEMATOLOGY (BLOOD)
(13) HOSPITAL RESIDENCE
(14) INTERNAL MEDICINE (INTERNIST)
(15) NEPHROLOGY (KIDNEYS)
(16) NEUROLOGY
(17) NUCLEAR MEDICINE
(18) ONCOLOGY (TUMORS, CANCER)
SHOW CARD AC1
(19) OPHTHALMOLOGY (EYES)
(20) ORTHOPEDICS
[I have a few more questions about visits that [you/(SP)] had in the past.]
(21) OSTEOPATHY (DO)
(22) OTORHINOLARYNGOLOGY (EAR, NOSE,
Think about the most recent time [you/(SP)] saw a medical doctor somewhere other than at home or at a
THROAT)
hospital. What was the doctor’s specialty?
(23) PAIN MANAGEMENT SPECIALIST
(24) PATHOLOGY
[PROBE FOR RESPONDENT TO SELECT A CHOICE FROM THE CARD IF THEY MENTION A 'GENERIC'
(25) PHYS MED/REHAB
SPECIALITY LIKE ‘HEART DOCTOR.’ IF RESPONDENT ONLY GIVES A 'GENERIC' SPECIALTY AND THE
(26) PHYSICIAN’S ASSISTANT
GENERIC WORD IS SHOWN IN PARENTHESES FOLLOWING ONE OF THE RESPONSES, SELECT THE
RESPONSE CATEGORY FOR THAT SPECIALTY (E.G., 'CARDIOLOGY'). OTHERWISE SELECT 'OTHER DR (27) PLASTIC SURGERY
(28) PODIATRIST
SPECIALTY'.]
(29) PROCTOLOGY
(30) PSYCHIATRY/PSYCHIATRIST
(31) PULMONARY (LUNGS)
(32) RADIOLOGY
(33) RHEUMATOLOGY (ARTHRITIS)
(34) THORACIC SURGERY (CHEST)
(35) UROLOGY
(36) VASCULAR SURGEON/SPECIALIST
(37) AUDIOLOGIST
(38) CHIROPRACTOR
(39) DENTIST
(40) OPTOMETRIST
(41) PHYSICAL THERAPIST
(42) PSYCHOLOGIST
(43) NURSE PRACTITIONER
(91) OTHER DR SPECIALTY
(-8) Don't Know
(-9) Refused

MDSPCLOS

AC20

verbatim text

OTHER DR SPECIALTY (SPECIFY)

What was the reason [you/(SP)] saw the doctor?
MDREAS

AC21

code all

[PROBE: ‘What did you have done during the visit?’ IF RESPONDENT DOES NOT UNDERSTAND WHAT IS
BEING ASKED. PROBE: ‘Any other reason?’ TO OBTAIN ALL REASONS.]
CHECK ALL THAT APPLY.

MDOTHOS

AC21

verbatim text

OTHER (SPECIFY)

Routing

Page 4 of 8

2020 MCBS Community Questionnaire

Variable Name

MR Screen Name

BOX AC1F

ACQ- ACCESS TO CARE

Question Type

routing

Question Text/Description

Code List

Routing

IF THE BENEFICIARY IS IN THE SECOND ROUND BASELINE INTERVIEW (INTTYPE=7) AND IS NONNEWLY ELIGIBLE (VIEW_MCBSCOMM_PRELOAD.NEWLY_ELIGIBLE NE 1) AND [((SP DID NOT REPORT
A MEDICAL PROVIDER VISIT OR REPORTED ONLY MEDICAL PROVIDER VISITS THAT WERE ALSO SD
EVENTS ((THE EVNT LOOP CONTAINS NO ENTRIES WHERE EVNTTYPE=MP AND
EVNTRNDC=CURROUND)) OR REPORTED ONLY MEDICAL PROVIDER VISITS THAT ARE FLAGGED AS
ERRORS OR DELETIONS (THE ONLY ENTRIES IN THE EVNT LOOP WHERE EVNTTYPE=MP AND
EVNTRNDC=CURROUND ARE FLAGGED WITH EVERRFLG=1 OR EVNTDFLG=1)) AND (RESPONSE TO
AC21- MDREAS DOES NOT INCLUDE 1/MedCondNamed AND DOES NOT INCLUDE 6/Surgery), GO TO
AC22 - MDSCOND.
ELSE GO TO AC24 - MDAPPT.

MDSCOND

AC22

yes/no

Was that for a specific condition?

(01) YES
(02) NO
(-8) Don't Know
(-9) Refused

AC24 - MDAPPT

MDAPPT

AC24

code one

Did [you/(SP)] have an appointment for this visit with the doctor, or did (you/he/she) just walk in?

(01) APPOINTMENT
(02) WALKED IN
(-8) Don't Know
(-9) Refused

(01) AC25 - MDDRTEL
(02) AC28A1 - DWAITUNT
(-8) AC28A1 - DWAITUNT
(-9) AC28A1 - DWAITUNT

(01) SOMEONE MADE APPOINTMENT DURING
EARLIER VISIT
(02) SP CONTACTED OFFICE TO SET UP
APPOINTMENT
(03) DOCTOR'S OFFICE CONTACTED SP TO SET UP
Did someone make this appointment during an earlier visit, or did [you/(SP)] contact the doctor’s office to set up APPOINTMENT
(04) STANDING APPOINTMENT
the appointment?
(-8) Don't Know
(-9) Refused
We are interested in knowing how the appointment was made for the visit to the doctor’s office you just told me
about.

MDDRTEL

AC25

code one

How long did [you/(SP)] have to wait for the appointment with the medical doctor -- about how many days,
weeks, or months?
MDAWUNT

AC26

code one
WE ARE ASKING HOW MUCH TIME PASSED BETWEEN THE FIRST CONTACT FOR SETTING THE
APPOINTMENT AND THE ACTUAL DATE OF THE APPOINTMENT

(01) AC26 - MDAWUNT
(02) AC26 - MDAWUNT
(03) AC26 - MDAWUNT
(04) AC28A1 - DWAITUNT
(-8) AC28A1 - DWAITUNT
(-9) AC28A1 - DWAITUNT

(00) DID NOT HAVE TO WAIT
(01) DAYS
(02) WEEKS
(03) MONTHS
(-8) Don't Know
(-9) Refused

(00) AC28A1 - DWAITUNT
(01) AC26 - MDAWDAY
(02) AC26 - MDAWWKS
(03) AC26 - MDAWMOS
(-8) AC28A1 - DWAITUNT
(-9) AC28A1 - DWAITUNT

MDAWDAY

AC26

numeric

How long did [you/(SP)] have to wait for the appointment with the medical doctor -- about how many days,
weeks, or months?

(01) continuous answer

AC28A1 - DWAITUNT

MDAWWKS

AC26

numeric

How long did [you/(SP)] have to wait for the appointment with the medical doctor -- about how many days,
weeks, or months?

(01) continuous answer

AC28A1 - DWAITUNT

MDAWMOS

AC26

numeric

How long did [you/(SP)] have to wait for the appointment with the medical doctor -- about how many days,
weeks, or months?

(01) continuous answer

AC28A1 - DWAITUNT

code one

[Think about the most recent time [you/(SP)] saw a medical doctor somewhere other than at home or at a
hospital.] How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] during (your/his/her)
most recent visit before (you/he/she) saw a doctor or some other medical person? Please include the time
spent in the waiting room and exam room.

(00) DID NOT HAVE TO WAIT
(01) HOURS ONLY
(02) MINUTES ONLY
(03) HOURS AND MINUTES
(-8) Don't Know
(-9) Refused

(00) BOX AC1G
(01) AC28A1 - DWAITHRS
(02) AC28A1 - DWAITMIN
(03) AC28A1 - DWAITHRS
(-8) BOX AC1G
(-9) BOX AC1G

DWAITUNT

AC28A1

Page 5 of 8

2020 MCBS Community Questionnaire

ACQ- ACCESS TO CARE

Variable Name

MR Screen Name

Question Type

Question Text/Description

Code List

Routing

DWAITHRS

AC28A1

numeric

[Think about the most recent time [you/(SP)] saw a medical doctor somewhere other than at home or at a
hospital.] How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] during (your/his/her)
most recent visit before (you/he/she) saw a doctor or some other medical person? Please include the time
spent in the waiting room and exam room.

(01) continuous answer

If AC28A1 - DWAITUNT = 3/HoursAndMinutes, go to
AC28A1 - DWAITMIN
Else go to BOX AC1G.

DWAITMIN

AC28A1

numeric

[Think about the most recent time [you/(SP)] saw a medical doctor somewhere other than at home or at a
hospital.] How long did [you/(SP)] have to wait [beyond [your/(SP's)] appointment time] during (your/his/her)
most recent visit before (you/he/she) saw a doctor or some other medical person? Please include the time
spent in the waiting room and exam room.

(01) continuous answer

BOX AC1G

BOX AC1G

routing

IF AC20-AC28A1 ASKED WHILE ADMINISTERING MP, GO TO MP18 - MPHPRAC.
ELSE IF SP HAS A CURRENT MEDICARE MANAGED CARE PLAN, GO TO AC33 - MHREFDIF.
ELSE GO TO BOX AC3.

(01) YES
(02) NO
(03) N/A, HAVEN'T TRIED TO OBTAIN REFERRAL
(-8) Don't Know
(-9) Refused

(01) AC34A - MPSPCLTY
(02) AC36 - MHREFPAY
(03) AC36 - MHREFPAY
(-8) AC36 - MHREFPAY
(-9) AC36 - MHREFPAY

The following questions are about health care that [you/(SP)] received through (CURRENT MEDICARE
MANAGED CARE PLAN NAME).

MHREFDIF

AC33

code one

While a member of (CURRENT MEDICARE MANAGED CARE PLAN NAME), [have you/has (SP)] had difficulty
in obtaining referrals for the services of a specialist or other medical person within (CURRENT MEDICARE
MANAGED CARE PLAN NAME) that [you/(SP)] thought were necessary?
[IF NECESSARY, SAY: ‘The referral must have been for services provided by a specialist or medical provider
who is associated with your Medicare Managed Care plan, not a specialist or medical provider who is "outside"
of the plan.’]

Page 6 of 8

2020 MCBS Community Questionnaire

Variable Name

MR Screen Name

ACQ- ACCESS TO CARE

Question Type

Question Text/Description

Code List

(01) AC35 - MHDIFCLT
(02) AC35 - MHDIFCLT
(03) AC35 - MHDIFCLT
(04) AC35 - MHDIFCLT
(05) AC35 - MHDIFCLT
(07) AC35 - MHDIFCLT
(08) AC35 - MHDIFCLT
(09) AC35 - MHDIFCLT
(10) AC35 - MHDIFCLT
(11) AC35 - MHDIFCLT
(12) AC35 - MHDIFCLT
(13) AC35 - MHDIFCLT
(14) AC35 - MHDIFCLT
(15) AC35 - MHDIFCLT
(16) AC35 - MHDIFCLT
(17) AC35 - MHDIFCLT
(18) AC35 - MHDIFCLT
(19) AC35 - MHDIFCLT
(20) AC35 - MHDIFCLT
(21) AC35 - MHDIFCLT
(22) AC35 - MHDIFCLT
(23) AC35 - MHDIFCLT
(24) AC35 - MHDIFCLT
(25) AC35 - MHDIFCLT
(26) AC35 - MHDIFCLT
(27) AC35 - MHDIFCLT
(28) AC35 - MHDIFCLT
(29) AC35 - MHDIFCLT
(30) AC35 - MHDIFCLT
(31) AC35 - MHDIFCLT
(32) AC35 - MHDIFCLT
(33) AC35 - MHDIFCLT
(34) AC35 - MHDIFCLT
(35) AC35 - MHDIFCLT
(36) AC35 - MHDIFCLT
(37) AC35 - MHDIFCLT
(38) AC35 - MHDIFCLT
(39) AC35 - MHDIFCLT
(40) AC35 - MHDIFCLT
(41) AC35 - MHDIFCLT
(42) AC35 - MHDIFCLT
(43) AC35 - MHDIFCLT
(91) AC34A - MHSPCLOS
(-8) AC35 - MHDIFCLT
(-9) AC35 - MHDIFCLT

(01) continuous answer

AC35 - MHDIFCLT

(01) PLAN WOULDN’T AUTHORIZE SERVICE
(02) THE WAIT FOR APPOINTMENT WAS TOO
LONG
(03) PROVIDER’S LOCATION WAS NOT
CONVENIENT
(04) DOCTOR/PLAN WOULDN'T GIVE SP REFERRAL
TO SEE PROVIDER SP WANTED TO SEE
(05) SP DIDN'T LIKE/NOT CONFIDENT IN PROVIDER
PLAN REFERRED SP TO
(06) PROVIDER’S OFFICE HOURS WERE NOT
CONVENIENT
(91) OTHER
(-8) Don't Know
(-9) Refused

(01) AC36 - MHREFPAY
(02) AC36 - MHREFPAY
(03) AC36 - MHREFPAY
(04) AC36 - MHREFPAY
(05) AC36 - MHREFPAY
(06) AC36 - MHREFPAY
(91) AC35 - MHOTHOS
(-8) AC36 - MHREFPAY
(-9) AC36 - MHREFPAY

(01) continuous answer

AC36 - MHREFPAY

MPSPCLTY

AC34A

code one

(01) ALLERGY/IMMUNOLOGY
(02) ANESTHESIOLOGY
(03) CARDIOLOGY (HEART)
(04) DERMATOLOGY (SKIN)
(05) ENDOCRINOLOGY/METABOLISM
(DIABETES,THYROID)
(06) FAMILY PRACTICE
(07) GASTROENTEROLOGY
(08) GENERAL PRACTICE
(09) GENERAL SURGERY
(10) GERIATRICS (ELDERLY)
(11) GYNECOLOGY - OBSTETRICS
(12) HEMATOLOGY (BLOOD)
(13) HOSPITAL RESIDENCE
(14) INTERNAL MEDICINE (INTERNIST)
(15) NEPHROLOGY (KIDNEYS)
(16) NEUROLOGY
(17) NUCLEAR MEDICINE
(18) ONCOLOGY (TUMORS, CANCER)
(19) OPHTHALMOLOGY (EYES)
(20) ORTHOPEDICS
SHOW CARD AC1
(21) OSTEOPATHY (DO)
What kind of specialist or medical person was this?
(22) OTORHINOLARYNGOLOGY (EAR, NOSE,
[PROBE FOR RESPONDENT TO SELECT A CHOICE FROM THE CARD IF THEY MENTION A 'GENERIC'
THROAT)
SPECIALITY LIKE ‘HEART DOCTOR.’ IF RESPONDENT ONLY GIVES A 'GENERIC' SPECIALTY AND THE
(23) PAIN MANAGEMENT SPECIALIST
GENERIC WORD IS SHOWN IN PARENTHESES FOLLOWING ONE OF THE RESPONSES, SELECT THE
(24) PATHOLOGY
RESPONSE CATEGORY FOR THAT SPECIALTY (E.G., 'CARDIOLOGY'). OTHERWISE SELECT 'OTHER DR
(25) PHYS MED/REHAB
SPECIALTY'.]
(26) PHYSICIAN’S ASSISTANT
(27) PLASTIC SURGERY
(28) PODIATRIST
(29) PROCTOLOGY
(30) PSYCHIATRY/PSYCHIATRIST
(31) PULMONARY (LUNGS)
(32) RADIOLOGY
(33) RHEUMATOLOGY (ARTHRITIS)
(34) THORACIC SURGERY (CHEST)
(35) UROLOGY
(36) VASCULAR SURGEON/SPECIALIST
(37) AUDIOLOGIST
(38) CHIROPRACTOR
(39) DENTIST
(40) OPTOMETRIST
(41) PHYSICAL THERAPIST
(42) PSYCHOLOGIST
(43) NURSE PRACTITIONER
(91) OTHER DR SPECIALTY
(-8) Don't Know
(-9) Refused

MHSPCLOS

AC34A

verbatim text

OTHER (SPECIFY)

What kind of difficulty did [you/(SP)] have?
MHDIFCLT

AC35

code all

MHOTHOS

AC35

verbatim text

[PROBE: Any other difficulty?]
CHECK ALL THAT APPLY.

OTHER (SPECIFY)

Routing

Page 7 of 8

2020 MCBS Community Questionnaire

ACQ- ACCESS TO CARE

Variable Name

MR Screen Name

Question Type

Question Text/Description

Code List

Routing

MHREFPAY

AC36

code one

Has (CURRENT MEDICARE MANAGED CARE PLAN NAME) ever refused to pay for emergency treatment that
[you/(SP)] felt was necessary?
[‘EMERGENCY TREATMENT’ REFERS TO URGENTLY NEEDED MEDICAL CARE THAT IS REQUIRED
WHEN THE BENEFICIARY IS OUTSIDE OF THE PLAN'S SERVICE AREA OR WHEN THE CARE IS
REQUIRED DURING A TIME THAT IS OUTSIDE THE PLAN'S NORMAL OPERATING HOURS.]

(01) YES
(02) NO
(03) N/A, HAVEN'T NEEDED EMERGENCY
TREATMENT
(-8) Don't Know
(-9) Refused

BOX AC3

BOX AC3

routing

IF 11TH ROUND INTERVIEW AND (INTTYPE IN C001) AND (MREFDATE) IS AFTER (JANUARY 1
(CURRENT YEAR)) GO TO STQ.
ELSE GO TO PMQ.

Page 8 of 8


File Typeapplication/pdf
File TitleACQ.xlsx
AuthorWishart-Marisa
File Modified2019-12-11
File Created2019-12-11

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