Children's Bureau Learning & Coordination Center (CBLCC) Participant Satisfaction Survey - April 2021 Update

Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery

Proposed Questions for the CBLCC Participant Satisfaction Survey - 4.14.21

Children's Bureau Learning & Coordination Center (CBLCC) Participant Satisfaction Survey - April 2021 Update

OMB: 0970-0401

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Participant Satisfaction Survey Questions for CBLCC-Organized Virtual Events




We welcome your feedback!

Please take a minute to help us make CBLCC-hosted events even more useful.



Overall, how satisfied are you with the <insert title>?

  • Very satisfied

  • Satisfied

  • Neither satisfied nor dissatisfied

  • Dissatisfied

  • Strongly dissatisfied

The information presented will help you improve services to families and children.

  • Strongly agree

  • Agree

  • Neither disagree nor agree

  • Disagree

  • Strongly disagree

How would you rate your prior knowledge of the subject?

  • Very high

  • High

  • Moderate

  • Low

  • Very low

How much has your understanding of the subject increased?

  • Increased significantly

  • Increased moderately

  • Increased slightly

  • Did not increase

How would you rate the efficacy of the platform and presentation format?

  • Highly effective

  • Moderately effective

  • Slightly effective

  • Not effective

I will share the information I learned with my colleagues.

  • Strongly agree

  • Agree

  • Neither disagree nor agree

  • Disagree

  • Strongly disagree





Please rate the following registration and pre-meeting service and logistical arrangements.


Excellent

Good

Satisfactory

Fair

Poor

Online Meeting Registration






Pre-Meeting assistance from <insert agency team>








Overall survey

<insert title> Topics

Agree

Disagree

Indifferent

Not Applicable

The <insert title> topics were relevant to my work.





The number of <insert title> was sufficient.





The content of <insert title> were substantive and informative.









<insert Presenters/Speakers>

Agree

Disagree

Indifferent

Not Applicable

The <insert Presenters/Speakers> were well prepared and knowledgeable about their subject matter.





The < Presenters/Speakers> were able to address audience questions.





The < Presenters/Speakers> had adequate time for their presentations.





The < Presenters/Speakers> were logical and helped me understand.







Registration

Agree

Disagree

Indifferent

Not Applicable

The registration process was easy to understand and user friendly.





The registration staff were helpful and courteous.





The registration information was sufficient and was received in a timely manner.








What was most and least useful at the <insert title>?



What could we have done to make this <insert title> better?


Comments:






Specific session: <insert title>


<insert title Breakout Session> Topic

Agree

Disagree

Indifferent

Not Applicable

I have greater understanding of the subject and it is relevant to my work





I gained knowledge that will assist me in my job





I earned continuing educations units applicable to my job





I was able to attend the <insert title> I wanted






Comments:



<insert Presenters/Speakers>

Agree

Disagree

Indifferent

Not Applicable

The <insert presenters/speakers> were prepared and knowledgeable about their subject





The <insert presenters/speakers> were able to address my questions





The < insert presenters/speakers> had adequate time for their presentations





The <insert presenters/speakers> were well organized, logical and helped me understand






Comments:


What was most and least useful at the <insert title>?



What could we have done to make this <insert title> better?


Suggestions for future sessions:






PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of this information collection is assess participant satisfaction with peer learning opportunities, meetings, and other events organized by the Children’s Bureau Learning & Coordination Center (CBLCC). The information collected will enable the contractor, Kauffman & Associates, Inc., to evaluate the utility and effectiveness of its peer learning opportunities, meetings, and other events and to improve future events. Public reporting burden for this collection of information is estimated to average 90 seconds per respondent. This is a voluntary collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control number. The OMB # is 0970-0401 and the expiration date is 05/31/2021. If you have any comments on this collection of information, please contact Sharon McKinley at [email protected].


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AuthorJean Swift
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