30-day FR for 2126-0049

30-day FR for 2126-0049.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

30-day FR for 2126-0049

OMB: 2126-0049

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36316

Federal Register / Vol. 86, No. 129 / Friday, July 9, 2021 / Notices
Description of type design change

ST03718AT .......

Incorporation of P3A Airworthiness Limitation Section for aircraft operated in Restricted Category for
the special mission of aerial dispensing of liquids in accordance with Avenger Aircraft and Services
Report No. AAS–MDL–09–002, Revision NC dated April 30, 2009, or later FAA approved revision.
Installation of Avenger Extended Performance Front Spar Enhancement Kit (new wing front spar
lower caps, center splice, and doublers) in accordance with Part II of Avenger Master Data List
AAS–MDL–08–001, Revision B, dated November 26, 2008, or later FAA approved revision.

SA03654AT ......

Issued in Fort Worth, TX, on July 1, 2021.
Ross A. Landes,
Aviation Safety, Acting Director, Compliance
and Airworthiness Division, Aircraft
Certification Service.
[FR Doc. 2021–14647 Filed 7–8–21; 8:45 am]
BILLING CODE 4910–13–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2020–0215]

Agency Information Collection
Activities; Renewal of an Approved
Information Collection Request:
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Federal Motor Carrier Safety
Administration (FMCSA),
Transportation (DOT).
ACTION: Notice.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for
review and approval. FMCSA requests
renewal of an approved ICR titled,
‘‘Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.’’ This ICR allows for ongoing,
collaborative and actionable
communication between FMCSA and its
customers and stakeholders. It also
allows feedback to contribute directly to
the improvement of program
management.
DATES: Please send your comments by
August 9, 2021. OMB must receive your
comments by this date in order to act
quickly on the ICR.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
SUMMARY:

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Associated type
certificate No.

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Mr.
Dan Britton, Mathematical Statistician,
FMCSA, Office of Research, Department
of Transportation, Federal Motor Carrier
Safety Administration, 6th Floor, West
Building, 1200 New Jersey Avenue SE,
Washington, DC 20590–0001.
Telephone: 202–366–9980; Email
Address: [email protected]. Office
hours are from 9 a.m. to 5 p.m., Monday
through Friday, except Federal
Holidays.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2126–0049.
Type of Request: Renewal of an
approved information collection.
Respondents: State and local agencies,
the general public and stakeholders,
original equipment manufacturers and
suppliers to the commercial motor
vehicle (CMV) industry, CMV fleet
owners, CMV owner-operators, state
CMV safety agencies, research
organizations and contractors, news
organizations, safety advocacy groups,
and other Federal agencies.
Estimated Number of Respondents:
9,270.
Estimated Time per Response: Range
from 5 to 30 minutes.
Expiration Date: August 31, 2021.
Frequency of Response: Generally, on
an annual basis.
Estimated Total Annual Burden:
2,233 hours.
FOR FURTHER INFORMATION CONTACT:

Background
Executive Order 12862, ‘‘Setting
Customer Service Standards,’’ directs
Federal agencies to provide service to
the public that matches or exceeds the
best service available in the private
sector (58 FR 48257, Sept. 11, 1993). In
order to work continuously to ensure
that our programs are effective and meet
our customers’ needs, FMCSA seeks to
extend OMB approval of a generic
clearance to collect qualitative feedback
from our customers on our service
delivery. The surveys covered in this
generic clearance provide a way for
FMCSA to collect this data directly from
our customers.
The proposed future information
collection activity provides a means to

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garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. The information
collected from our customers and
stakeholders will help ensure that users
have an effective, efficient and
satisfying experience with FMCSA’s
programs.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;

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Federal Register / Vol. 86, No. 129 / Friday, July 9, 2021 / Notices
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
A 60-day notice for public comment
was published on February 12, 2021 (86
FR 9422). The comment period for that
notice closed on April 13, 2021, and a
total of one comment was received. The
comment was received from the
National School Transportation
Association, who was supportive of the
efforts contained within this ICR. No
changes were made to the ICR based on
this comment.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)

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Whether the proposed collection is
necessary for the FMCSA to perform its
functions; (2) the accuracy of the
estimated burden; (3) ways for the
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information.
Issued under the authority delegated in 49
CFR 1.87.
Larry W. Minor,
Associate Administrator for Policy.
[FR Doc. 2021–14620 Filed 7–8–21; 8:45 am]
BILLING CODE 4910–EX–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2020–0226]

Agency Information Collection
Activities; Revision of a CurrentlyApproved Information Collection
Request: Application for Certificate of
Registration for Foreign Motor Carriers
and Foreign Motor Private Carriers
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval and invites public
comment. The purpose of this ICR
titled, ‘‘Application for Certificate of
Registration for Foreign Motor Carriers
and Foreign Motor Private Carriers,’’
requires foreign (Mexico-based) for-hire
and private motor carriers to file an
application Form OP–2 if they wish to
register to transport property only
within municipalities in the United
States on the U.S.-Mexico international
borders or within the commercial zones
of such municipalities.
DATES: Please send your comments by
August 9, 2021. OMB must receive your
comments by this date in order to act
quickly on the ICR.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
SUMMARY:

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for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT: Ms.
Dora Tambo-Gonzales, Office of
Registration, Licensing and Insurance
Division, Department of Transportation,
Federal Motor Carrier Safety
Administration, West Building 6th
Floor, 1200 New Jersey Avenue SE,
Washington, DC 20590. Telephone:
202–366–2577; email:
[email protected]. Office
hours are from 9 a.m. to 5 p.m., Monday
through Friday, except Federal
Holidays.
SUPPLEMENTARY INFORMATION:

Title: Application for Certificate of
Registration for Foreign Motor Carriers
and Foreign Motor Private Carriers.
OMB Control Number: 2126–0019.
Type of Request: Renewal of a
currently-approved information
collection.
Respondents: Foreign motor carriers.
Estimated Number of Respondents:
31.
Estimated Time per Response: 1.5
hours to complete or update Form OP–
2.
Expiration Date: October 31, 2021.
Frequency of Response: Occasionally.
Estimated Total Annual Burden: 47
hours [31 responses × 11⁄2 hours to
complete Form OP–2 = 47 hours].
Background: Title 49 U.S.C. 13902(c)
contains basic licensing procedures for
registering foreign (Mexico-based) motor
carriers to operate across the U.S.Mexico international border into the
United States. 49 CFR part 368 contains
the regulations that require foreign
(Mexico-based) motor carriers to apply
to the FMCSA for a Certificate of
Registration to provide interstate
transportation in municipalities in the
United States on the U.S.-Mexico
international border or within the
commercial zones of such
municipalities as defined in 49 U.S.C.
13902(c)(4)(A). The FMCSA carries out
this registration program under
authority delegated by the Secretary of
Transportation.
Foreign (Mexico-based) motor carriers
use Form OP–2 to apply for Certificate
of Registration authority with the
FMCSA. The form requests information
on the foreign motor carrier’s name,
address, U.S. DOT Number, form of
business (e.g., corporation, sole
proprietorship, partnership), locations
where the applicant plans to operate,
types of registration requested (e.g., forhire motor carrier, household goods
carrier, motor private carrier),
insurance, safety certifications,
household goods arbitration
certifications, and compliance

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