Online Accessible Complaint Form (508 Version)

UNITED STATES ACCESS BOARD

Advancing Full Access and Inclusion for All

Online Architectural Barriers Act (ABA)
Complaint Form
Please use this form to file a complaint alleging violations at the Architectural Barriers Act of 1968 (ABA). If you
provide your contact information, we will be in touch with you about your complaint within one (1) week. For
information about how we handle ABA complaints, visit the Access Board ABA Enforcement page
(https://www.access-board.gov/enforcement/investigation.html). Should you have any questions, please e-mail us at
[email protected] (mailto:[email protected]) (preferred) or call (202) 272-0050 (voice) or (202)
272-0066 (TTY).
Note: Asterisks indicate required fields.

Section 1: Building or Facility Information
REQUIRED: Identify the building or facility where you encountered barriers.
Building or Facility Name*:
Building/Facility Name is Required
Street Address (or PO Box):

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Building/Floor/Suite:

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Address (continued):

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City*:
City is Required
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State*:
State is Required
ZIP/Postal Code:

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United States

Country:
Building or Facility Telephone:

V

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Section 2: Accessibility Barriers
REQUIRED: Using the provided text box, identify and describe the first accessibility barrier that you found at the
building or facility. If you wish to include another accessibility barrier in your complaint, select "Add Another
Accessibility Barrier." T his will add another text box that must be filled in. Repeat the process to add additional
barriers. To delete one or more barriers, select the checkbox number that corresponds to the description text box
and then select "Remove Selected Barrier(s)."

Describe the barriers at this facility

0 1

Required*
Add Another Accessibility Barrier

Remove Selected Barrier(s)

At least 1 Barrier is Required . Each barrier added must be filled out.

Section 3: Complainant Information

OPTIONAL: If you wish, provide your contact information so that we can reach you regarding your complaint.
We will not disclose your personal information without your express written permission.

First Name:

Last Name:

Organization (if applicable):

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Organizational TIiie (if applicable):

Street Address:

Address (continued):

City:

State:

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Zip/Postal Code:

United States

Country:

Preferred Phone:

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Alternate Phone:

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Voice

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TTY

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Email:

Confirm Email:

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Preferred Contact Method:

[

]
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Section 4: Attachments

OPTIONAL: If you have documents, photographs, or other files that may aid us in our investigation, we welcome
you to upload them . To add an attachment, select "Choose Files ..." That will bring up your computer's file
browser, where you can select one or more relevant files and then select "Open." That will then populate the
"File attachment(s)" text box. Then use the "File(s) Description" text box to provide a written description of your
attachment(s). Please note that large attachments may take a few moments to upload. To delete one or more
attachments, select the corresponding "Remove File" icon located after the applicable attachment(s).

File attachment(s):

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File(s) Description:

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Choose Files No file chosen

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Section 5: Submit
The Submit button will be enabled when all required fields have been completed. Please select "Submit My
Complaint" only once. Take note of the automatically generated complaint number that appears on the
confirmation page.

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Submit My Complaint

Statement Concerning the Paperwork Reduction Act
Pursuant to the Paperwork Reduction Act of 1995, and its implementing regulations at 5 CFR 1320.8(b)(3), note that
the United States Access Board may not conduct or sponsor, and a person is not required to respond to, a collection
of information unless it displays a valid 0MB Control Number. The Online ABA Complaint Form has 0MB Control
Number 3014-0012 (Expiration Date: 9/30/2023).