eGRID Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Renewal)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2030-0051 can be found here:

Documents and Forms

Document Name Document Type
Form 5800-038 eGRID Customer Satisfaction Survey Form
5800-038 eGRID User Satisfaction Survey eGRID User Satisfaction Survey.pdf Form
Template for Generic Customer Service Collection Request 2020.docx Justification IC Document

Information Collection (IC) Details

IC Title:	eGRID Customer Satisfaction Survey	Agency IC Tracking Number:	2434.125

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	5800-038	eGRID User Satisfaction Survey	eGRID User Satisfaction Survey.pdf		Yes	Yes	Fillable Fileable

Line of Business: Environmental Management

Subfunction: Pollution Prevention and Control

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 12	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	12	12
Annual IC Time Burden (Hours)	1	1
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Justification	Template for Generic Customer Service Collection Request 2020.docx	03/10/2021

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.