OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Renewal)

OMB 2030-0051 · EPA/OMS.

OMB 2030-0051

The information collection activity provides the Agency with an opportunity to efficiently engage its customers and stakeholders by gathering qualitative information about their interaction with Agency. Getting such feedback in a timely manner is critical if the Agency is to know how and where it should focus while seeking to improve, or expand upon, its products and services. The Agency will submit a collection request for approval under this generic clearance only if the collections are: Voluntary; low burden and low-cost for both the respondents and the Federal Government; noncontroversial; targeted to respondents who have experience with the program or may have experience with the program in the near future; and abstain from collecting personally identifiable information (PII) to the greatest extent possible. Information gathered will be used internally for general service improvement and program management purposes and released publicly only in an anonymized or aggregated fashion. It will not be used to substantially inform influential policy decisions.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Renewal) expires 2027-09-30 and is listed under ICR 202404-2030-001.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
Document	Type
Form 6100-078 Water Technical Assistance Request Form & Needs Assessment	Form and Instruction
Form 6700-034 Feedback survey for participants of Healthy Homes and ECO Neighborhoods' learning experiences	Form
Form 6200-030 Brownfields Minimizing Displacement Technical Assistance Participant Satisfaction Survey	Form
Form 6200-033 Groundwork USA Nonprofit Technical Assistance Grant Satisfaction Surveys	Form
Form 6200-031 Customer Satisfaction Surveys for Feedback on Technical Assistance to Brownfield Communities	Form
Form 6200-035 Land Revitalization Technical Assistance program (LRTA) Customer Satisfaction Survey	Form
Form 5800-095 Feedback Survey: NWEJC Launch Event	Form
Form 6000-023 Crisfield Resilience Academy	Form
Form 6000-030 Equitable Resilience Builder Tool Feedback Survey	Form
Form 6700-032 Cuyahoga County Board of Health Feedback Activity during Health Impact Assessment Training Sessions	Form and Instruction
Form 6700-031 Climate & Sustainability Event Survey for the GPCOG EJG2G Community Resilience Program	Form
Form 6700-030 Oʻahu Climate Champions Final Reflection	Form and Instruction
Form 6700-029 Oʻahu Climate Champions Monthly Reflections	Form and Instruction
Form 6700-027 Homeowner Perceptions, Barriers, and Intentions to Install a Living Shoreline Survey	Form
Form 6700-021 Lower Duwamish Waterway Superfund Site ICIAP "Fun to Catch, Toxic to Eat" Programmatic Evaluation Forms	Form
Form 6700-025 LISS Partnership DEI/EJ Readiness Survey	Form
Form 5800-091 Customer Satisfaction Surveys for feedback on the EJ TCTACs	Form
Form 6100-081 Pretesting Outreach Materials for Fish Consumption Advisories to Reach Vulnerable Populations	Form and Instruction
Form 9600-071 Pesticide Safety Education Funds Management Program Customer Satisfaction Survey	Form
Form 5800-089 Environmental and Climate Justice Community Change Technical Assistance	Form
Form 6700-012 Gulf of Mexico Division Funding Opportunities	Form
Form 5800-086 Customer Satisfaction Survey for EPA's Adaptation Resource Center (ARC-X)	Form and Instruction
Form 6700-011 Impact Analysis Questions for Communities in the Southeast New England Program Network (SNEP)	Form
Form 5800-0085 ECHO Tools Survey	Form
Form 9600-036 Train-the-Trainer 6-month Post-Survey – Community Lead Awareness (CLA)	Form
Form 9600-035 Train-the-Trainer Post-Survey – Community Lead Awareness (CLA)	Form
Form 9600-034 Understanding Lead Post-Survey – Community Lead Awareness (CLA)	Form
Form 9600-033 Train-the-Trainer Pre-Survey – Community Lead Awareness (CLA)	Form
Form 9600-032 Understanding Lead Pre-Survey – Community Lead Awareness (CLA)	Form
Form 6000-019 NAMs Training Surveys	Form
Form 5800-081 DSIMB – ICIS Customer Support Training Questions	Form
Form 6700-010 Greening Urban Neighborhoods from the Ground Up	Form
Form 6100-090 Campus RainWorks Challenge Survey	Form
Form 5800-059 Planning with Structured Decision Making/DASEES	Form
Form 5800-049 Great Lakes AOC Project Area Community Use and Benefits Intercept (Customer Satisfaction) Survey	Form
Form 5800-047 EPA Water Quality Standards Academy Student Course Evaluation	Form
Form 5800-043 Evaluations for the National Tanks Conference and Expo	Form
Form 9600-070 EPA Certification Plan and Reporting Database Users Survey	Form
Form 5800-041 Customer Satisfaction Survey for State Government Officials on ORD Research Area Coordination Teams	Form
Form 5800-011 Science Matters Newsletter Customer Satisfaction Survey	Form
Form 5800-010 DSIMB Helpdesk Survey	Form
Form 5800-003 EPA Docket Center Customer Satisfaction Survey	Form
Form 5800-038 eGRID User Satisfaction Survey	Form
Form 5800-037 ECHO Training Questions	Form
Form 5800-024 Evaluation of Environmental Collaboration and Conflict Resolution (ECCR) Services and Training at EPA	Form
Form 5800-017 Office of Administrative Law Judges Alternative Dispute Resolution Process User Survey	Form
2434ssb204.docx	Supporting Statement B
2434ssa204.docx	Supporting Statement A
Qualitative Feedback IC Request Template (2434.204).docx	Supplementary Document
Water Technical Assistance Request Form & Needs Assessment	Form and Instruction
Focus Groups for Development new EPA Label Program for Low Embodied Carbon Construction Materials & Products	Instruction
Pipe Up Campaign Phase 3: Campaign Message Testing	Other-Intro Page
Feedback survey for participants of Healthy Homes and ECO Neighborhoods' learning experiences	Form
Brownfields Minimizing Displacement Technical Assistance Participant Satisfaction Survey	Form
Groundwork USA Nonprofit Technical Assistance Grant Satisfaction Surveys	Form
Customer Satisfaction Surveys for Feedback on Technical Assistance to Brownfield Communities	Form
Land Revitalization Technical Assistance program (LRTA) Customer Satisfaction Survey	Form
Feedback Survey: NWEJC Launch Event	Form
Crisfield Resilience Academy	Form
Equitable Resilience Builder Tool Feedback Survey	Form
Cuyahoga County Board of Health Feedback Activity during Health Impact Assessment Training Sessions	Form and Instruction
Climate & Sustainability Event Survey for the GPCOG EJG2G Community Resilience Program	Form
Oʻahu Climate Champions Final Reflection	Form and Instruction
Oʻahu Climate Champions Monthly Reflections	Form and Instruction
Channelview ISD Teacher discussion to identify project priorities and needs for the 2024-25 school year	Instruction
Homeowner Perceptions, Barriers, and Intentions to Install a Living Shoreline Interview	Instruction
Homeowner Perceptions, Barriers, and Intentions to Install a Living Shoreline Survey	Form
Lower Duwamish Waterway Superfund Site ICIAP "Fun to Catch, Toxic to Eat" Programmatic Evaluation Forms	Form
LISS Partnership DEI/EJ Readiness Survey	Form
Customer Satisfaction Surveys for feedback on the EJ TCTACs	Form
Pretesting Outreach Materials for Fish Consumption Advisories to Reach Vulnerable Populations	Form and Instruction
Pesticide Safety Education Funds Management Program Customer Satisfaction Survey	Form
Environmental and Climate Justice Community Change Technical Assistance	Form
Gulf of Mexico Division Funding Opportunities	Form
Customer Satisfaction Survey for EPA's Adaptation Resource Center (ARC-X)	Form and Instruction
Impact Analysis Questions for Communities in the Southeast New England Program Network (SNEP)	Form
ECHO Tools Survey	Form
Focus groups for feedback on the EJ TCTACs	Other-Focus Group Topic Guide
Train-the-Trainer 6-month Post-Survey – Community Lead Awareness (CLA)	Form
Train-the-Trainer Post-Survey – Community Lead Awareness (CLA)	Form
Understanding Lead Post-Survey – Community Lead Awareness (CLA)	Form
Train-the-Trainer Pre-Survey – Community Lead Awareness (CLA)	Form
Understanding Lead Pre-Survey – Community Lead Awareness (CLA)	Form
NAMs Training Surveys	Form
DSIMB – ICIS Customer Support Training Questions	Form
Greening Urban Neighborhoods from the Ground Up	Form
Campus RainWorks Challenge Survey	Form
Planning with Structured Decision Making/DASEES	Form
Great Lakes AOC Project Area Community Use and Benefits Intercept (Customer Satisfaction) Survey	Form
EPA Water Quality Standards Academy Student Course Evaluation	Form
Evaluations for the National Tanks Conference and Expo	Form
EPA Certification Plan and Reporting Database Users Survey	Form
Customer Satisfaction Survey for State Government Officials on ORD Research Area Coordination Teams	Form
Science Matters Newsletter Customer Satisfaction Survey	Form
DSIMB Helpdesk Survey	Form
EPA Docket Center Customer Satisfaction Survey	Form
eGRID User Satisfaction Survey	Form
ECHO Training Questions	Form
Evaluation of Environmental Collaboration and Conflict Resolution (ECCR) Services and Training at EPA	Form
Office of Administrative Law Judges Alternative Dispute Resolution Process User Survey	Form

All Historical Document Collections

Historical document collections
Reference	Filing	Received	Concluded	Action
202404-2030-001	Revision of a currently approved collection	2024-06-28		Approved without change
202106-2030-001	Extension without change of a currently approved collection	2021-06-21		Approved without change

OMB Details

Office of Administrative Law Judges Alternative Dispute Resolution Process User Survey

Federal Enterprise Architecture: Environmental Management - Pollution Prevention and Control

Information collection instruments
Form	Name	Electronic access	Type
Form 5800-017	ADR User Survey	Paper Only	Form

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.