49 CFR 1503.3(a)

CFR-2017-title49-vol9-sec1503-3.pdf

TSA Customer Comment Tools

49 CFR 1503.3(a)

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Transportation Security Administration, DHS
§ 1503.3 Reports by the public of security problems, deficiencies, and
vulnerabilities.
This section prescribes the reporting
mechanisms that persons may use in
order to obtain a receipt for reports to
TSA regarding transportation-related
security problems, deficiencies, and
vulnerabilities.
(a) Any person who reports to TSA a
transportation security-related problem, deficiency, or vulnerability—including the security of aviation, commercial motor vehicle, maritime, pipeline, any mode of public transportation, or railroad transportation—will
receive a receipt for their report if they
provide valid contact information and
report through one of the following:
(1) U.S. mail to Transportation Security Administration HQ, TSA–2; Attn:
49 CFR 1503.3 Reports; 601 South 12th
Street; Arlington, VA 20598–6002;
(2) Internet at http://www.tsa.gov/contact, selecting ‘‘Security Issues’’; or
(3) Telephone (toll-free) at 1–866–289–
9673.
(b) Reports submitted by mail will
receive a receipt through the mail, reports submitted by the Internet will receive an e-mail receipt, and reports
submitted by phone will receive a call
identifier number linked to TSA documents held according to published
record schedules. To obtain a paper
copy of reports provided by phone, the
person who made the report, or their
authorized representative, must contact TSA at the address identified in
(a)(1) of this section within that period
and provide the identifier number.
(c) TSA will review and consider the
information provided in any report
submitted under this section and take
appropriate steps to address any problems, deficiencies, or vulnerabilities
identified.
(d) Nothing in this section relieves a
person of a separate obligation to report information to TSA under another
provision of this title, a security program, or a security directive, or to another Government agency under other
law.
(e) Immediate or emergency security
or safety concerns should be reported
to the appropriate local emergency
services operator, such as by telephoning 911. Alleged waste, fraud, and

§ 1503.103

abuse in TSA programs should be reported to the Department of Homeland
Security Inspector General: telephone
(toll-free) 1–800–323–8603, or e-mail
[email protected].

Subpart B—Scope of Investigative
and Enforcement Procedures
§ 1503.101 TSA requirements.
(a) The investigative and enforcement procedures in this part apply to
TSA’s investigation and enforcement
of violations of TSA requirements.
(b) For purposes of this part, the
term TSA requirements means the following statutory provisions and a regulation prescribed or order issued under
any of those provisions:
(1) Those provisions of title 49 U.S.C.
administered by the Administrator;
and
(2) 46 U.S.C. chapter 701.
§ 1503.103 Terms used in this part.
In addition to the terms in § 1500.3 of
this chapter, the following definitions
apply in this part:
Administrative law judge or ALJ means
an ALJ appointed pursuant to the provisions of 5 U.S.C. 3105.
Agency attorney means the Deputy
Chief Counsel for Enforcement or an
attorney that he or she designates. An
agency attorney will not include—
(1) Any attorney in the Office of the
Chief Counsel who advises the TSA decision maker regarding an initial decision or any appeal to the TSA decision
maker; or
(2) Any attorney who is supervised in
a civil penalty action by a person who
provides such advice to the TSA decision maker in that action or a factually related action.
Attorney means any person who is eligible to practice law in, and is a member in good standing of the bar of, the
highest court of any State, possession,
territory, or Commonwealth of the
United States, or of the District of Columbia, and is not under any order suspending, enjoining, restraining, disbarring, or otherwise restricting him or
her in the practice of law.
Enforcement Investigative Report or
EIR means a written report prepared
by a TSA Inspector or other authorized
agency official detailing the results of

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