NAC MVP: SUS Benchmark Survey - 2020

OMB Control No. 3095-0070
Expiration date: 12/31/2020

NAC MVP: SUS Benchmark Survey - 2020 - Survey
Questions
Introduction
When answering the following questions, consider your most recent visit to the National Archives Catalog website
(catalog.archives.gov).

Base questions
1. How recent was your last visit to the National Archives Catalog website?
[Radio Buttons | Required]

a. Today
b. Yesterday
c.

Within the past week

d. Within the past month
e. Within the past year
f.

Other, please specify: [Open Text]

2. Consider your most recent visit to the National Archives Catalog website. Which of the following best
describes what your main goal was at the time?
[Radio Buttons | Required]

a. To find a specific document
b. To find information about a specific person
c.

To find information about my family history

d. To find information about a specific event
e. To find information from a specific period of time
PAPERWORK REDUCTION ACT PUBLIC BURDEN STATEMENT: You are not required to provide the information requested on a form that is subject to the
Paperwork Reduction Act unless the form displays a valid OMB control number. Public burden reporting for this collection of information is estimated to be 15
minutes per response. Send comments regarding the burden estimate or any other aspect of the collection of information, including suggestions for reducing this
burden, to National Archives and Records Administration (MP), 8601 Adelphi Rd, College Park, MD 20740-6001. DO NOT SEND COMPLETED FORMS TO
THIS ADDRESS.
8 Market Place, Suite 304, Baltimore, MD 21202
(410) 394-9600 / fax (410) 779-3706 / fearless.tech

OMB Control No. 3095-0070
Expiration date: 12/31/2020

f.

To contribute by tagging and transcribing records

g. To learn something new
h. Just curious
i.

Other, please specify: [Open Text]

3. What was your specific goal?
[Open Text | Required]

4. What search terms did you use?
[Open Text | Required]

5. Were you able to accomplish your goal?
[Radio Buttons | Required]

a. Yes
i. [If Yes] Did you encounter any problems? [Open Text]
b. No
i. [If No] What prevented you from accomplishing your goal? [Open Text]
c.

Other, please specify: [Open Text]

6. For each of the following statements, please select the option that best describes your reactions to
your most recent visit to the National Archives Catalog website.
[1 = Strongly Disagree; 2 = Disagree; 3 = Neutral; 4 = Agree; 5 = Strongly Agree | Required]

a. I think that I would like to use the National Archives Catalog frequently.
b. I found the National Archives Catalog unnecessarily complex.
c.

I thought the National Archives Catalog was easy to use.

d. I think that I would need the support of a technical person to be able to use the National Archives
Catalog.
e. I found the various functions in the National Archives Catalog were well integrated.
f.

I thought there was too much inconsistency in the National Archives Catalog.

PAPERWORK REDUCTION ACT PUBLIC BURDEN STATEMENT: You are not required to provide the information requested on a form that is subject to the
Paperwork Reduction Act unless the form displays a valid OMB control number. Public burden reporting for this collection of information is estimated to be 15
minutes per response. Send comments regarding the burden estimate or any other aspect of the collection of information, including suggestions for reducing this
burden, to National Archives and Records Administration (MP), 8601 Adelphi Rd, College Park, MD 20740-6001. DO NOT SEND COMPLETED FORMS TO
THIS ADDRESS.
8 Market Place, Suite 304, Baltimore, MD 21202
(410) 394-9600 / fax (410) 779-3706 / fearless.tech

OMB Control No. 3095-0070
Expiration date: 12/31/2020

g. I would imagine that most people would learn to use the National Archives Catalog very quickly.
h. I found the National Archives Catalog very cumbersome (awkward) to use.
i.

I felt very confident using the National Archives Catalog.

j.

I needed to learn a lot of things before I could get going with the National Archives Catalog.

PAPERWORK REDUCTION ACT PUBLIC BURDEN STATEMENT: You are not required to provide the information requested on a form that is subject to the
Paperwork Reduction Act unless the form displays a valid OMB control number. Public burden reporting for this collection of information is estimated to be 15
minutes per response. Send comments regarding the burden estimate or any other aspect of the collection of information, including suggestions for reducing this
burden, to National Archives and Records Administration (MP), 8601 Adelphi Rd, College Park, MD 20740-6001. DO NOT SEND COMPLETED FORMS TO
THIS ADDRESS.
8 Market Place, Suite 304, Baltimore, MD 21202
(410) 394-9600 / fax (410) 779-3706 / fearless.tech