Regulation

3245-0017 SOP 50 30 9 8-27-2021.pdf

Disaster Business Loan Application

Regulation

OMB: 3245-0017

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Contents
CHAPTER 1 ................................................................................................................................................. 1
PROGRAM INTRODUCTION ................................................................................................................ 1
1.1. OVERVIEW ...................................................................................................................................... 1
1.2. AUTHORITY .................................................................................................................................... 1
1.3. CHANGES AND EXCEPTIONS TO POLICY AND SOP REQUIREMENTS .............................. 2
1.4. TYPES OF DISASTER DECLARATIONS AND OTHER ASSISTANCE..................................... 2
1.5. GENERAL RULES OF APPLICATION AND MEANING............................................................. 3
1.6. ORGANIZATION ............................................................................................................................. 3
1.7. IMPROPER PAYMENTS ................................................................................................................. 4
1.8. REFERRAL TO THE OFFICE OF INSPECTOR GENERAL (OIG) .............................................. 4
1.9. SAFEGUARDING INFORMATION................................................................................................ 5
1.10. GENERAL GUIDANCE REGARDING AUTHORIZED REPRESENTATIVES ........................ 5
1.11. DOCUMENTING ALL CONTACTS ............................................................................................. 6
1.12. CASE FILE DOCUMENTATION .................................................................................................. 7
1.13. CONGRESSIONAL INQUIRIES ................................................................................................... 7
CHAPTER 2 ................................................................................................................................................. 9
ORIGINATING THE LOAN APPLICATION ........................................................................................ 9
2.1. FEMA REGISTRATION .................................................................................................................. 9
2.2. AUTOMATED OUTREACH............................................................................................................ 9
2.3. INITIAL DISASTER SURVIVOR CONTACT ................................................................................ 9
2.4. INTERVIEW TOPICS ..................................................................................................................... 11
2.5. DISASTER LOAN APPLICATION PACKAGES ......................................................................... 14
2.6. PRE-APPLICATION INTAKE ....................................................................................................... 14
2.7. FILING AN APPLICATION........................................................................................................... 14
2.8. FILING PERIOD ............................................................................................................................. 14
2.9. THE GRACE PERIOD .................................................................................................................... 15
2.10. ISSUING APPLICATIONS AFTER THE GRACE PERIOD ...................................................... 15
2.11. ACCEPTING APPLICATIONS AFTER THE GRACE PERIOD................................................ 15
2.12. FIELD SCREENING ..................................................................................................................... 16
2.13. APPLICATION INTAKE.............................................................................................................. 17
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CHAPTER 3 ............................................................................................................................................... 18
LOAN ELIGIBILITY APPLICANT ELIGIBILITY FOR HOME & BUSINESS DISASTER LOANS
................................................................................................................................................................ 18
3.1. APPLICANTS GENERALLY ELIGIBLE ..................................................................................... 18
3.2. PRIVATE NON-PROFIT ORGANIZATIONS .............................................................................. 25
3.3. RESTRICTIONS ON APPLICANT ELIGIBILITY ....................................................................... 26
3.4. APPLICANTS GENERALLY INELIGIBLE ................................................................................. 28
3.5. EQUAL CREDIT OPPORTUNITY ACT (ECOA) ........................................................................ 31
3.6. CHARACTER DETERMINATION ............................................................................................... 32
ELIGIBILITY OF PROPERTY FOR PHYSICAL DISASTER LOANS .............................................. 33
3.7. GENERAL ELIGIBILITY RULE ................................................................................................... 33
3.8. LOCATION OF PROPERTY.......................................................................................................... 34
3.9. ESTABLISHING OWNERSHIP ..................................................................................................... 34
3.10. PRIMARY RESIDENCE ELIGIBILITY ...................................................................................... 34
3.11. AGRICULTURAL PROPERTY ................................................................................................... 36
3.12. REPAIR OR REPLACEMENT COST ELIGIBILITY FOR STRUCTURES .............................. 36
3.13. MANUFACTURED HOUSING ELIGIBILITY ........................................................................... 37
3.14. LAND ELIGIBILITY .................................................................................................................... 38
3.15. LANDSCAPING AND RECREATIONAL IMPROVEMENTS/FACILITIES ........................... 39
3.16. HOME LOAN PERSONAL PROPERTY ELIGIBILITY ............................................................ 40
3.17. BUSINESS CONTENTS ELIGIBILITY ...................................................................................... 41
3.18. VEHICLE, PERSONAL VESSEL, AND PERSONAL AIRCRAFT ELIGIBILITY ................... 42
3.19. COMMERCIAL VESSEL AND AIRCRAFT ELIGIBILITY ...................................................... 43
3.20. ALTERNATE USE OF LOAN ELIGIBILITY ............................................................................. 43
3.21. UPGRADING ................................................................................................................................ 44
3.22. INELIGIBLE PROPERTY ............................................................................................................ 45
3.23. CONDOMINIUM ELIGIBILITY (INDIVIDUAL UNITS AND CONDOMINIUM .................. 47
3.24. CONDOMINIUM UNIT OWNERS ............................................................................................. 48
3.25. ASSOCIATION APPLICATIONS................................................................................................ 49
3.26. OTHER ASSOCIATION ELIGIBILITY ...................................................................................... 50
3.27. REFINANCING ............................................................................................................................ 51
3.28. RELOCATION .............................................................................................................................. 56
3.29. PROTECTIVE DEVICES AND MITIGATION MEASURES..................................................... 61
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ECONOMIC INJURY DISASTER LOANS .......................................................................................... 64
3.30. ECONOMIC INJURY DISASTER LOAN (EIDL) ELIGIBILITY .............................................. 64
3.31. ELIGIBLE EIDL LOAN AMOUNT ............................................................................................. 72
3.32. SIZE DETERMINATION ............................................................................................................. 76
CHAPTER 4 ............................................................................................................................................... 78
ELIGIBLE LOAN AMOUNT ................................................................................................................ 78
4.1. VERIFICATION OF DAMAGE ..................................................................................................... 78
4.2. REQUESTING REVERIFICATION .............................................................................................. 78
4.3. DETERMINATION OF AMOUNT OF PHYSICAL LOAN ELIGIBILITY ................................. 79
CHAPTER 5 ............................................................................................................................................... 87
CREDIT .................................................................................................................................................. 87
5.1. CREDIT INFORMATION .............................................................................................................. 87
5.2. CREDIT BUREAU REPORTS (CBR)............................................................................................ 87
5.3. BUSINESS CREDIT REPORTS ..................................................................................................... 87
5.4. DISCUSSION OF CREDIT CONTENT WITH APPLICANTS .................................................... 87
5.5. ADVERSE CREDIT HISTORY ..................................................................................................... 87
5.6. COLLECTIONS, CHARGE-OFFS, and FORECLOSURES:......................................................... 88
5.7. LACK OF CREDIT HISTORY AND DIRECT CHECKS ............................................................. 88
5.8. PRIOR OR EXISTING SBA LOAN HISTORY ............................................................................. 88
5.9. BANKRUPTCY OR REORGANIZATION ................................................................................... 89
5.10. DELINQUENCY ON FEDERAL OBLIGATIONS WITH A JUDGMENT LIEN ...................... 90
5.11. DELINQUENCY ON FEDERAL OBLIGATIONS WITH NO JUDGMENT LIEN ................... 90
5.12. CREDIT COUNSELLING SERVICES ........................................................................................ 91
5.13. MORTGAGE MODIFICATIONS ................................................................................................ 91
5.14. LAWSUITS AGAINST THE APPLICANT ................................................................................. 91
5.15. CHILD SUPPORT ......................................................................................................................... 91
CHAPTER 6 ............................................................................................................................................... 92
LOAN MAKING DECISION ................................................................................................................ 92
6.1. LOAN MAKING PROCESS:.......................................................................................................... 92
6.2 DOCUMENTING INCOME AND REPAYMENT ABILITY ........................................................ 93
6.3. OBTAINING TRANSCRIPTS ........................................................................................................ 95
6.4. CONFLICTING FTR INFORMATION .......................................................................................... 96
6.5. THE FIXED DEBT METHOD (FDM) ........................................................................................... 96
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CHAPTER 7 ............................................................................................................................................. 101
LOAN DECISION ................................................................................................................................ 101
7.1. AUTHORITY TO APPROVE, DECLINE, WITHDRAW, OR MODIFY LOAN APPLICATIONS
.............................................................................................................................................................. 101
7.2. LOAN PROCESSING ROLES AND RESPONSIBILITIES ........................................................ 102
7.3. COMPANION AND ASSOCIATED FILES ................................................................................ 102
7.4. TELEPHONE CONTACT UPON COMPLETION OF PROCESSING ....................................... 103
LOAN APPROVAL ............................................................................................................................. 104
7.5. LOAN AMOUNTS ........................................................................................................................ 104
7.6. MAJOR SOURCE OF EMPLOYMENT WAIVER OF LENDING LIMIT ................................. 105
7.7. ROUNDING OF DOLLAR AMOUNTS ...................................................................................... 107
7.8. LIMITED LOAN AMOUNTS/LOSS IN EXCESS OF LENDING LIMITS ............................... 107
7.9. INTEREST RATES ....................................................................................................................... 108
7.10. LOAN TERMS, INSTALLMENT PAYMENT AMOUNTS ..................................................... 109
7.11. COLLATERAL REQUIREMENTS............................................................................................ 112
7.12. GUARANTEE REQUIREMENTS ............................................................................................. 116
7.13. HAZARD/OTHER INSURANCE REQUIREMENTS ............................................................... 117
7.14. FLOOD INSURANCE REQUIREMENTS................................................................................. 119
7.15 EFFECT OF FLOODPLAIN MANAGEMENT (EXECUTIVE ORDER 11988) AND
WETLANDS PROTECTION (EXECUTIVE ORDER 11990) REQUIREMENTS (SEE 13 CFR
§120.172) .............................................................................................................................................. 124
7.16. ANTI-DISCRIMINATION COMPLIANCE REQUIREMENTS ............................................... 125
7.17. REQUIREMENTS FOR REAL ESTATE REPAIR.................................................................... 125
7.18. GENERAL LOAN REQUIREMENTS FOR LARGE LOANS (GREATER THAN $1
MILLION) ............................................................................................................................................ 126
7.19. LOAN AUTHORIZATION AND AGREEMENT (LAA).......................................................... 127
7.20. CONDITIONAL COMMITMENT LETTER.............................................................................. 127
7.21. OBLIGATING LOAN FUNDS ................................................................................................... 128
7.22. NOTIFICATION TO BORROWER OF LOAN APPROVAL ................................................... 128
7.23. WITHDRAWAL OF APPLICATIONS ...................................................................................... 129
7.24. REACCEPTANCE OF WITHDRAWN APPLICATIONS ........................................................ 130
7.25. DECLINE OF APPLICATIONS ................................................................................................. 130
7.26. FAIR CREDIT REPORTING ACT ............................................................................................. 131
7.27. DECLINE OF BUSINESS/EIDL (B/E) LOANS ........................................................................ 131
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7.28. RECONSIDERATION OF DECLINED LOAN APPLICATIONS ............................................ 131
7.29. RECONSIDERATION WHEN MAJOR SOURCE OF EMPLOYMENT (MSE)
DETERMINATION WAS DENIED .................................................................................................... 132
7.30. RECONSIDERATION OF DECLINE FOR EXCEEDING APPLICABLE SIZE STANDARDS
.............................................................................................................................................................. 133
7.31. APPEAL OF RECONSIDERATION .......................................................................................... 134
CHAPTER 8 ............................................................................................................................................. 135
MODIFICATIONS TO THE LOAN .................................................................................................... 135
8.1. ADMINISTRATIVE CHANGES AND LOAN MODIFICATION .............................................. 135
8.2 LOAN DECREASE AND CANCELLATION .............................................................................. 138
8.3. REINSTATEMENT OF CANCELLED LOANS ......................................................................... 139
8.4. INCREASES IN PHYSICAL AND ECONOMIC INJURY LOANS ........................................... 140
8.5. DISASTER LOAN SERVICING RESPONSIBILITY ................................................................. 142
CHAPTER 9 ............................................................................................................................................. 143
LOAN CLOSING AND DISBURSEMENT ........................................................................................ 143
9.1. ROLES AND RESPONSIBILITIES ............................................................................................. 143
9.2. CLOSING ...................................................................................................................................... 143
9.3 LOAN CLOSING DOCUMENTS (LCD) ...................................................................................... 143
9.4. LOAN DISBURSEMENT PROCESS........................................................................................... 143
9.5. CLOSING DEADLINES & EXTENSIONS ................................................................................. 144
9.6. GENERAL GUIDELINES ............................................................................................................ 145
9.7. LOAN CONDITIONS ................................................................................................................... 147
9.8. AGREEMENT OF COMPLIANCE .............................................................................................. 147
9.9. REQUIREMENTS FOR REAL ESTATE REPAIR...................................................................... 147
9.10. INSURANCE REQUIREMENTS ............................................................................................... 148
9.11. COLLATERAL REQUIREMENTS............................................................................................ 150
9.12. TITLE SEARCH AND TITLE POLICY..................................................................................... 152
9.13. EVIDENCE REQUIRED FOR PREVIOUSLY DISBURSED LOAN FUNDS......................... 152
9.14. REFINANCING .......................................................................................................................... 153
9.15. EIDL/MREIDL DISBURSEMENTS .......................................................................................... 154
9.16. ESCROW ACCOUNTS AND/OR CONTROLLED ACCOUNTS ............................................ 154
9.17. LOAN MODIFICATION AND ADMINISTRATIVE CHANGES ............................................ 154
APPENDIX 1 ............................................................................................................................................ 156

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INDEX TO FORMS AND REPORTS ...................................................................................................... 156
APPENDIX 2 ............................................................................................................................................ 158
ACRONYMS AND DEFINITIONS.......................................................................................................... 158
APPENDIX 3 ............................................................................................................................................ 164
TYPES OF FIELD ASSISTANCE CENTERS.............................................................................................. 164
APPENDIX 4 ............................................................................................................................................ 165
SBA MINIMUM INCOME LEVELS ....................................................................................................... 165
APPENDIX 5 ............................................................................................................................................ 166
APPLICATION FORMS ........................................................................................................................ 166
APPENDIX 6 ............................................................................................................................................ 168
FILING REQUIREMENTS.................................................................................................................. 168
DISASTER HOME LOAN APPLICATION (INCLUDING SOLE PROPRIETORSHIPS)............... 168
Filing Requirements .............................................................................................................................. 168
REQUIRED FOR ALL LOAN APPLICATIONS: .............................................................................. 168
APPENDIX 7 ............................................................................................................................................ 171
CITIZENS, NONCITIZEN NATIONALS, AND QUALIFIED ALIENS ........................................... 171
APPENDIX 8 ............................................................................................................................................ 175
MILITARY RESERVIST ECONOMIC INJURY (MREIDL) ............................................................ 175
POLICIES AND ELIGIBILITY ........................................................................................................... 175
APPENDIX 9 ............................................................................................................................................ 178
HOW TO MAKE A SIZE DETERMINATION ................................................................................... 178
APPENDIX 10 .......................................................................................................................................... 180
ECONOMIC INJURY DISASTER LOAN (EIDL) ............................................................................. 180
APPENDIX 11 .......................................................................................................................................... 188
RIGHT TO FINANCIAL PRIVACY ................................................................................................... 188
APPENDIX 12 .......................................................................................................................................... 190
IRS FORM 8821/4506-T TRANSCRIPTS VERIFICATION PROCESS ........................................... 190
APPENDIX 13 .......................................................................................................................................... 195
CREDIT ELSEWHERE GUIDELINES FOR DISASTER HOMES AND BUSINESS LOANS ....... 195
HOMES ................................................................................................................................................ 195
BUSINESSES ....................................................................................................................................... 196
APPENDIX 14 .......................................................................................................................................... 198
REASONS FOR WITHDRAWAL OF APPLICATION ..................................................................... 198
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APPENDIX 15 .......................................................................................................................................... 204
REASONS FOR DECLINE OF APPLICATION ................................................................................ 204
APPENDIX 16 .......................................................................................................................................... 213
USE OF LOAN PROCEEDS ............................................................................................................... 213
APPENDIX 17 .......................................................................................................................................... 214
CATALOG OF OPTIONAL LOAN AUTHORIZATION TEXT ....................................................... 214
APPENDIX 18 .......................................................................................................................................... 215
CANCELLATION CODES.................................................................................................................. 215
APPENDIX 19 .......................................................................................................................................... 216
AFFILIATE .......................................................................................................................................... 216
INDEX ...................................................................................................................................................... 218

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Chapter 1
¶ 1.1 – 1.2

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CHAPTER 1
PROGRAM INTRODUCTION
1.1. OVERVIEW
In the wake of hurricanes, floods, earthquakes, wildfires, tornadoes and other physical disasters,
the U.S. Small Business Administration (SBA) plays a major role. Through its Office of Disaster
Assistance (ODA), SBA provides financial assistance to businesses of all sizes, most private nonprofit organizations, homeowners, and renters following a declared disaster. In addition SBA
provides eligible small businesses necessary working capital to help overcome the economic injury
of a declared disaster. SBA’s disaster loan program is the only form of assistance not limited to
small businesses. Financial assistance is in the form of low-interest, long-term loans.
The disaster assistance program is customer driven. The people coming to you for assistance have
been through a traumatic experience from which they may not have recovered. You are there to
help, not to further discourage them. It is absolutely essential that you exercise tact, compassion,
and professionalism at all times.
1.2. AUTHORITY
A.

Section 7(b)(1) of the Small Business Act, as amended, authorizes the Agency's Physical
Disaster Loan Program. SBA can make loans to repair, rehabilitate or replace property,
real or personal, damaged or destroyed by or as a result of natural or other disasters as
defined by the Small Business Act.

Section 7(b)(2) of the Small Business Act, as amended, authorizes the Agency's Economic
Injury Disaster Loan (EIDL) Program. SBA can make loans to eligible small businesses,
eligible non-profit organizations, and eligible small agricultural cooperatives located in a
disaster area that suffered substantial economic injury as a result of the disaster.

Section 7(b)(3) of the Small Business Act, as amended, authorizes the Agency’s Military
Reservist Economic Injury Disaster Loan (MREIDL) Program. SBA can make loans to
eligible small businesses that suffered or are likely to suffer substantial economic injury as
a result of an essential employee being ordered to active military duty during a period of
military conflict.

Section 7(b)(2)(B) of the Small Business Act, as amended, authorizes the Agency to make
loans to eligible small businesses’, small agricultural cooperatives, and most private nonprofits that suffered substantial economic injury as a result of a natural disaster as
determined by the Secretary of Agriculture.

NOTE: You can find additional program guidance in Title 13 of the Code of Federal Regulations
(13 CFR), Part 123.
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Chapter 1
¶ 1.3 – 1.4

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1.3. CHANGES AND EXCEPTIONS TO POLICY AND SOP REQUIREMENTS
Disaster loan policies and guidelines cannot anticipate all of the circumstances, questions or needs
that may arise in any given disaster. Therefore, these policies and guidelines may change without
advance notice. Headquarters (HQ) notifies the Disaster Assistance Centers (generally, through a
numbered memo) of all changes. A policy exception is any recommended action not in full
compliance with this SOP. Only the Associate Administrator for Disaster Assistance (AA/DA)
can approve exceptions.
1.4. TYPES OF DISASTER DECLARATIONS AND OTHER ASSISTANCE
There are six types of disaster declarations:
A.

Presidential: This activates SBA's physical and EIDL programs. Some other forms of
Federal, State, or other assistance that may be available in addition to SBA loans are:
1.

Under a Declaration for Individual Assistance (IA):
a.

The Rental Assistance and Home Repair Program (HA) – administered by
Federal Emergency Management Agency (FEMA), the coordinating agency for
all disaster assistance.

The Individuals and Households Program (IHP) FEMA and the states have
flexibility on the delivery of this type of grant assistance. There is an overall
cap on grant assistance for any one disaster (adjusted annually in October),
excluding grant monies for permanent housing construction.

Grant and/or loan programs administered by state or regional entities, as
available.
d. Services provided by volunteer agencies, as available.
2.

Under a Declaration of Public Assistance (PA): FEMA Public Assistance (PA) grant
program for state, local and tribal governments and certain private non-profits (PNPs)
that provide essential services of a governmental nature.

Administrative (Agency): This activates SBA’s physical and EIDL programs. Generally,
the only other assistance in addition to SBA is from volunteer agencies.

Secretary of Agriculture (SecAg): This activates SBA's EIDL program.

Governor's Certification (7(b) (2) (D)): This activates SBA's EIDL program.
1.

Secretary of Commerce: Under §308(b) of the Interjurisdictional Fisheries Act of
1986, the Secretary of Commerce may make a determination that eligible small
businesses have suffered substantial economic injury as a result of commercial fishery
failures or fishery resource disasters. In the event of such determination, SBA’s EIDL
program can only be activated under a Governor’s Certification.

Military Reservist Economic Injury Disaster Loan (MREIDL) Program: This activates
SBA’s MREIDL program.

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Chapter 1
¶ 1.5 – 1.6

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1.5. GENERAL RULES OF APPLICATION AND MEANING
A.

Guidance regarding processing of loan applications, actions, or requirements on loan terms
and conditions shall, unless specifically excluded, be equally applicable to original
processing actions (to include all forms of reconsideration) and to post-approval actions
such as loan modifications. Guidance of a general nature, including file documentation,
staff conduct, and matters regarding dealings with external entities, shall be applicable to
all ODA staff and official matters.

The following should be applied in any reading of this SOP:
1.
The terms “applicant” and “borrower,” whether singular or plural, shall be deemed
interchangeable terms as applicable under the facts;
2.

All references to official titles or positions shall be deemed to include any person
“acting” in the capacity under a properly authorized line of succession document;

All references to official titles, position, or signatory authority shall include formally
named designees under an authorized delegation of authority, an authorized Disaster
Credit Management System (DCMS) responsibility access, or other written
designation approved by competent authority.

All references to the declared area or the declared disaster area shall be deemed the
same as disaster event or disaster footprint.

1.6. ORGANIZATION
A.

Associate Administrator for Disaster Assistance (AA/DA):
The AA/DA plans, directs, and administers the Agency's disaster lending programs. The
AA/DA's office and staff, located in Washington, D.C.,. The Office of Disaster Assistance
(ODA)serves all U.S. states, territories, possessions, commonwealths, and the District of
Columbia.

The Disaster Assistance Centers:
There are nine offices located nationwide. Each office is supervised by a Director and
operates the disaster program under the direction of AADA.
1.

The Disaster Assistance Customer Service Center (CSC) located in Buffalo, NY is a
national contact center providing services in support of ODA program delivery,
which includes responding to customer inquiries on the toll-free customer service
line (1-800-659-2955) and e-mails to the customer service mailbox
([email protected]).

The Disaster Assistance Processing and Disbursement Center (PDC) located in
Fort Worth, TX is responsible for application processing functions, loan closing, and
disbursement of loan proceeds.

The Disaster Assistance Field Operations Center East (FOC-E) is located in Atlanta,
GA and the Disaster Assistance Field Operations Center West (FOC-W) is located
in Sacramento, CA. Each is responsible for SBA’s response and recovery
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Chapter 1
¶ 1.6 – 1.8

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operations, including establishing field presence, staffing Disaster Recovery
Centers, Disaster Loan Outreach Centers, and Business Recovery Centers.
4.

Office of Disaster Personnel (ODP) located in Herndon, VA, oversees the fullservice personnel and resource management program including recruitment,
staffing, benefits, pay and leave, performance, classification, etc.

The Administrative Services Center (ASC) located in Herndon, VA, is responsible
for the full service administrative resource management program including support
services, supply control activities, budget, procurement, travel, payroll, facilities
management, and warehouse and storage facilities.

The Disaster Credit Management System (DCMS) Operations Center, located in
Herndon, VA, is responsible for maintaining and updating the DCMS software,
interfacing with other computer systems, and the computer hardware necessary to
operate the system

The Damage Verification Center (DVC), located in Herndon VA is responsible for
performing surveys/Preliminary Damage Assessments (PDAs) and conducting all
original verifications of disaster losses.

The Office of Disaster Strategic Engagement and Effectiveness (ODSEE), located in
Herndon, VA and Washington, D,C,, supports accomplishments of SBA and ODA’s
strategic mission and goals through effective and efficient human capital programs

1.7. IMPROPER PAYMENTS
An improper payment is any payment that should not have been made or that was made in an
incorrect amount under statutory, contractual, administrative, or other legally applicable
requirements. Incorrect amounts are overpayments or underpayments that are made to eligible
recipients. An improper payment also includes any payment that was made to an ineligible
recipient or for an ineligible good or service, or payments for goods or services not received
(except for such payments authorized by law). In addition, when an agency's review is unable to
discern whether a payment was proper as a result of insufficient or lack of documentation, this
payment must also be considered an improper payment.
Failure to follow the policies and guidance set forth in this SOP may result in an improper
payment.
1.8. REFERRAL TO THE OFFICE OF INSPECTOR GENERAL (OIG)
In the course of your duties, you must immediately report any known or suspected improper
activity directly to the Office of Inspector General (OIG) which may constitute waste, fraud, or
abuse in the administration of, or participation in, disaster assistance programs. This includes
program irregularities, misrepresentations, and bribery overtures (attempts or solicitations
included). You must also refer cases to OIG when you have questions about the truthfulness or
accuracy of any application or supporting data and information (including tax information), or any
other false information provided by applicants, borrowers, or paid representatives, in the course of
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Chapter 1
¶ 1.8 – 1.10

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participation in any of the disaster assistance programs.
After a case is referred to OIG, SBA employees shall not make any statement about actions taken
by the OIG (except as permitted by law), without the express consent of the Office of Inspector
General.
To make a referral, contact the OIG Hotline at (800) 767-0385 or complete the on-line OIG
Complaint Submission Form at https://www.sba.gov/office-of-inspector-general. You have the
option to request confidentiality from OIG.
1.9. SAFEGUARDING INFORMATION
To ensure compliance with the Privacy Act and to safeguard the personal information of the
disaster survivor, you must take appropriate precautions to ensure that personally identifiable
information (PII) are handled in the appropriate manner. In addition you must verify that you are
speaking with the applicant/borrower or their authorized representative prior to disclosing any
information considered private or sensitive.
1.10. GENERAL GUIDANCE REGARDING AUTHORIZED REPRESENTATIVES
A.

All Representatives:
SBA applications require a listing of anyone retained by an applicant as his/her
representative, and the compensation to be paid. Pursuant to the Privacy Act of 1974 (5
U.S.C. 552a), you may only discuss the specifics of an applicant’s loan with an applicant
or authorized representative as named in the application, or as authorized in writing by the
applicant.

Paid Representatives:
SBA loan applications require a listing of paid representatives (attorneys, accountants,
etc.) an applicant retains, and any present or future compensation for their services.
1.

Reasonableness of Fees: The policy of SBA is to try to ensure that those who
participate in its programs are not subject to fraud, dishonesty, or unnecessary or
inappropriate representation that creates excessive fees or costs. We do not
require applicants to engage the services of any professional to file an
application. When an applicant engages a representative, the fees must be
disclosed and SBA will review the fees charged in connection with preparing the
application and assisting the applicant to obtain a loan to assess whether the fees
are reasonable in relation to the services performed.
Reasonable fees are those which are for necessary and appropriate services
actually performed, or for expenses actually incurred, and are comparable to
those charged by other agents in that geographical area. Fees paid for services
not directly related to the application process, such as preparation of tax returns
and regular accounting fees, should not be included in the reasonability
assessment.
a.

For a routine application, fees generally should not be more than $500
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Chapter 1
¶ 1.10 – 1.11

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for disaster home loans and $2,500 for disaster business loans.
b.

If the representative’s fees exceed this amount you must:
(1)

Advise the applicant that the representative must provide SBA
and the applicant with a signed Compensation Agreement (SBA
Form 159), and explain to the applicant that ODA needs to ensure
that the applicant is not being charged excessive fees for the
services provided;

(2)

Forward the fee information to the ACDAP (Assistant Center
Director Application Processing) for review.

The ACDAP in consultation as needed with the Assistant Center Director
Accounts (ACDA) should review the fee information to determine
whether the fees charged are reasonable in relationship to services
actually performed (13 CFR Part103). The ACDAP may request that the
representative provide an itemization or justification of services provided
or expenses incurred. If fees are determined to be unreasonable, and
cannot or will not be justified by the representative, the ACDAP or
ACDA should advise the Center Director for the Processing and
Disbursement Center (CD/PDC) who will make the final determination.
Any further action should be coordinated with HQ.

If the representative’s fees have not been disclosed you must ask the applicant
the amount of fees they have agreed to pay and document the file accordingly.
NOTE: You should continue to process the case file, even in situations where
fees exceed the limits identified above. Issues pertaining to compensation of the
applicant/borrower’s representative should not preclude continued processing or
disbursing the loan.

Representative Index:
The PDC will enter the appropriate information for all representatives listed on the
application in the case file.

1.11. DOCUMENTING ALL CONTACTS
The efficient and timely processing, closing, and disbursement of files require you to have contact
with applicants and other parties, whether in person, or by phone, e-mail or fax. Other parties
may include applicant/borrower representatives, bankers, insurance agents/companies,
contractors, attorneys, or public officials. Frequently these interactions provide information that
is used in making disaster loan decisions or in the disbursement process. In all cases the fact and
content of the conversation or exchange is relevant to the file history, and to subsequent users of
the file.
A.

All contacts must be documented in the case file. You must record each contact or attempt
to contact the applicant/borrower, or other parties (as identified above), regardless of who
initiates the contact.
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¶ 1.11 – 1.13

50 30 9
Your documentation should consist of a summary of the conversation or exchange and
should include the name of each participant, the telephone number that was called or
attempted and the result of the call, and a factual summary of the comments and
statements made. Identify persons who are not the applicant by relationship or role (e.g.,
representative, banker, insurance agent, accountant, etc.).
B.

E-mail correspondence should generally be initiated or requested by the applicant or
borrower. E-mails should be scanned into the file to document the contact.

Text messaging to your personal mobile device is not an approved or appropriate manner
of interacting with disaster loan applicants or borrowers.

1.12. CASE FILE DOCUMENTATION
A.

Case File Maintenance:
1.

Each document received must be scanned so the document can be stored
electronically in the case file.

Original collateral documents will also be maintained in a separate collateral file.

After final disbursement of loan funds and ensuring files are complete; both the
case file and the collateral file must be forwarded to the appropriate servicing
office. All electronic files are archived.

Original Documents:
When you receive an original document (other than a loan closing document, e.g.
applicant/borrower’s deeds, abstracts of title, etc.) do not write on or mark the document.

Make a copy, mark it "copy”, and date-stamp the received date on the copy; and

Scan the date-stamped copy into the case file and return the original(s) to the
applicant/borrower.

Official Correspondence:
Generally, we do not issue official correspondence without a date, printed (or typed)
name, and organizational title (not the personnel classification) or department
name.

1.13. CONGRESSIONAL INQUIRIES
A.

Congressional inquiries generally go to Headquarters or the FOC-E and FOC-W and are
answered directly, where appropriate. Each center must send a copy of all congressional
inquiries and responses, or a record of telephonic congressional inquiries to the Office of
Congressional and Legislative Affairs in SBA Headquarters, ODA, and appropriate
district offices.

Center personnel who receive an inquiry from a Congressional office whether written or
verbal, regarding a specific applicant/borrower must record the inquiry in the case file and
immediately refer the inquiry to the appropriate FOC Supervisory Public Information
Officer (PIO).
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¶ 1.13

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C.

The need for a Privacy Act release arises when the Congressional office begins to ask for
specific information on why a person is ineligible, the reasons for decline, withdrawal, etc.

SBA cannot release personal financial (or other) information about a loan applicant or
borrower to a third party, including a Congressional office, without a Privacy Act release
(see Appendix 11).

Effective Date: May 31, 2018

Chapter 2
¶ 2.1 – 2.3

50 30 9
CHAPTER 2
ORIGINATING THE LOAN APPLICATION
2.1. FEMA REGISTRATION
FEMA Registration Process - Presidential Declarations:
A.

Home loan inquirers who contact FEMA are registered.
1.

In Presidential declarations, inquirers with a household income below the
minimum income levels stated in the Income Test Tables (provided by
SBA) are classified as Failed Income Test (FIT). They are referred by the
FEMA registrar directly to Individuals and Households Program (IHP),
bypassing the SBA process. For statistical purposes, FITs are not counted
as SBA interviews.
2.

Inquirers not classified as FIT are referred to SBA, and contacted via
automated outreach (e-mails, calls, and letters, etc.) which results in the
opportunity to apply for an SBA disaster loan.

Business loan (including EIDL) inquirers who contact FEMA are also registered.
However, because there are no FITs for business applicants, all inquirers are
referred to SBA.

2.2. AUTOMATED OUTREACH
In Presidential declarations we use automated outreach (e-mails, calls, and letters, or any other
means) to contact individuals and businesses referred from FEMA. This process informs the
FEMA registrants of their referral to SBA for disaster assistance and provides options for
obtaining a disaster loan application;
A. The recipients can elect to apply online via SBA’s Electronic Loan Application (ELA),
apply in person at a field location, request SBA mail them a disaster loan application, or
indicate that they are not interested in applying for a disaster loan and request that SBA not
make any further contact.
B. If we receive no response or are unable to reach the disaster survivor during the automated
outreach, we will mail them a letter with instructions on how to apply.
2.3. INITIAL DISASTER SURVIVOR CONTACT
A. Initial Interview Performed at any Disaster Assistance Center: This is your first contact with
the disaster survivor. Their perception that SBA is ready to assist with a timely recovery
through its loan program depends on how well you explain:
1.

The program;

The application process;

The importance of fully complying with our filing requirements; and
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Chapter 2
¶ 2.3

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4.
B.

The availability of free assistance in completing the forms at an assistance center or by
calling the CSC.

During the Initial Interview:
1.

Determine whether the applicant and the damaged property are generally eligible.
You cannot make final eligibility determinations at the initial interview stage.
However, if it is obvious that the applicant or the property is not eligible (e.g., the
applicant does not own the property or the property is not located in a declared area)
you should inform the applicant of the potential decline action and give them the
opportunity to refuse the application.

Explain the application process in simple terms: After thoroughly explaining the
program, advise the applicant you can assist with completing the Electronic Loan
Application (ELA) or in rare cases a paper loan application on-site at the field location.
If the applicants cannot complete the electronic loan application on-site, instruct them
to complete it and file by the filing deadline date.

NOTE: We cannot refuse to assist with an ELA or issue a paper application to a disaster
survivor who has not registered with FEMA. If the disaster survivor has not done
so, you should encourage them to register with FEMA and advise them of the
potential assistance from programs other than SBA (when applicable).
3.

Determine initial repayment ability (generally for home loan applications) A
preliminary analysis will be performed to determine if the entire loan application
should be completed by the applicant.
a.

Using the SBA Form 700 questions contained in ELA to determine if applicants
have household income(s) above the income test table threshold. For those
applicants who have income above the threshold, a preliminary fixed debt method
(FDM) will be performed to determine if they are likely to have repayment ability
based on the stated income and stated debts from the application. If yes the
remainder of the ELA application will then need to be completed.

If not, a summary decline will be issued. A summary decline is an SBA action
usually resulting in immediate referral to FEMA’s IHP or other organizations.
This action is appropriate if repayment ability is not evident using the preliminary
FDM approach during an individual interview or while screening a home loan
application.

In Presidential declarations when a summary decline is warranted, the applicant
must be notified in writing and referred to FEMA IHP. As appropriate, referrals
to other organizations may be included.

In Agency Declarations, if other organizations (e.g. Mennonite Disaster Services,
etc.) accept referrals from SBA, issue a summary decline with the appropriate
referral.

Summary decline policies do not apply to Business or EIDL inquirers.

Disaster Home/Business Loan Inquiry Record (SBA Form 700): When assisting a
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Chapter 2
¶ 2.3 – 2.4

50 30 9
disaster survivor at a field location, you must document the interview and record
essential information using SBA Form 700 information contained in ELA or in rare
cases the paper version. All original paper SBA Form 700s and subsequent paper
correspondence (summary decline notice, etc.) must be submitted to the PDC for
retention.
NOTE: The information contained in SBA Form 700 must be completed regardless of
whether the applicant has registered with FEMA in a Presidential declaration.
2.4. INTERVIEW TOPICS
A.

Home, Physical Business, and Economic Injury Disaster Loans (EIDL): Use the fact sheet
associated with the declaration as a guide to discuss the purpose of the program with the
inquirer. You cannot make eligibility determinations at the interview stage, however, you
will discuss general eligibility issues, the methods by which an applicant can apply
(including online at disasterloan.sba.gov), loan limits (see paragraph 7.5), filing deadlines,
as well as the following:
1.

Types of Disaster Loans Available
a.

Home Disaster Loans: Loans are available to homeowners to repair or replace
disaster-damaged real estate and personal property, including automobiles. Loans
are available to renters to repair or replace disaster-damaged personal property,
including automobiles.

Business Physical Disaster Loans: Loans are available to businesses to repair or
replace disaster damaged property owned by the business, including real estate,
leasehold improvements, inventories, supplies, machinery and equipment.
Businesses of any size are eligible. Private non- profit (PNP) organizations such
as charities, churches, private universities, etc. are also eligible.

Economic Injury Disaster Loans (EIDL): Working capital loans are available to
assist small business concerns, small agricultural cooperatives, small businesses
engaged in aquaculture, or most PNPs of all sizes in order to meet their ordinary
and necessary financial obligations that cannot be met as a direct result of the
disaster. These loans are intended to assist through the disaster recovery period.
(See paragraph 3.30 and 3.31 for further information on EIDL eligibility).

Credit Requirements: Applicants must have a credit history acceptable to SBA.
Generally, we review credit reports to determine if obligations, including any
current or past Federal debts, have been or are being met.

Repayment: Applicants must show the ability to repay all loans: Issuing a loan
application or completing an ELA does not mean it will result in an SBA
approved loan. Generally, we analyze Federal tax return/income information to
substantiate repayment ability. We may require additional documentation of
income, such as paystubs, or a W-2, or by contacting the employer when an
applicant has new employment within the last two years or in order to support a
level of income different from the Federal tax return reported income. In the case
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Chapter 2
¶ 2.4

50 30 9
of a business applicant, one of the filing requirements is a hard copy of the most
recent Federal tax return (FTR) for the applicant business is required or an
explanation as to why it cannot be provided.
4.

Collateral: Collateral is required for physical disaster loans and all EIDL over
$25,000. SBA takes real estate as collateral when it is available. SBA will not decline
a loan for lack of collateral, but requires the applicant to pledge the collateral SBA has
determined is available.

Use of Internal Revenue Service (IRS) Tax Information Authorization Form/FTR. In
areas that do not use FTRs, such as commonwealths, territories, or U.S. possessions,
we require comparable documentation.
a.

Home Loan Applicant: Applicants who submit only a home loan application are
required to provide an IRS Tax Information Authorization form for themselves
and are not required to provide a tax form for any affiliated business.

Business Loan Applicant(s):
The owner may be either an individual or entity and one form is required for each
proprietor, each limited partner, each member who owns 20 percent or more
interest, each general partner, each stockholder owning 20 percent or more voting
stock, and each affiliate (see Appendix 19 for definition of affiliate).
(1)

You must obtain financial information from each owner and principal, as
defined below. Generally, it is not necessary to obtain financial
information from non-owner managers unless they have voting or
management control. An owner or principal may be:
(a) For sole proprietorships, the sole proprietor;
(b) For general partnerships, each general partner;
(c) For limited partnerships, each general partner and each limited partner
who owns 20 percent or more interest in the applicant business
concern;
(d) For corporations, each stockholder who owns 20 percent or more of
the applicant’s voting stock; or
(e) For limited liability entities, each member who owns 20 percent or
more interest.

(2)

In some cases you must consider certain individuals or business concerns
that exert control over the applicant to be principals even if anyone or all of
them owns less than 20 percent.

NOTE: For further information about affiliation, refer to Appendix 19. If you are unclear as
to whether affiliation exists, consult your supervisor.
6.

Interest Rates and Loan Terms: The interest rates depend on whether the applicant(s)
has Credit Available Elsewhere. An applicant does not have Credit Available
Elsewhere when SBA determines the applicant does not have sufficient funds or other
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Chapter 2
¶ 2.4

50 30 9
resources, or the ability to borrow from non-government sources at reasonable terms, to
provide for its own disaster recovery. An applicant, which SBA determines to have the
ability to provide for his or her own recovery is deemed to have Credit Available
Elsewhere. Interest rates are fixed for the term of the loan. Generally the loan terms
are 15 or a maximum of 30 years. However, businesses with credit available elsewhere
are restricted to a maximum 7 year term. SBA sets the installment payment amount
and corresponding maturity based upon each borrower’s ability to repay.
7.

Rental Properties/Extended Family: If the disaster damaged property is not the
applicant’s primary residence, you should explore potential eligibility under rental
property or extended family guidelines (see paragraph 3.1 O and P).

Secondary Home Ineligibility: A secondary home and its contents are not eligible for
home loan consideration.

Condominium, HOA Units: If you are made aware that a home loan inquirer has
damaged real property that is part of a condominium or homeowner’s association, you
must follow the guidance provided in paragraphs 3.23 and 3.24.

10. Mitigation: Approved loans can be increased up to 20% of the verified physical loss
for mitigation measures (not to exceed $200,000 for Home and the Legislative Limit
for Businesses). Mitigation funds are to cover the cost of improvements designed to
protect property and occupants against future damage. Examples of improvements
include retaining walls, seawalls, sump pumps, safe room, etc. (See paragraph 3.29)
11. Refinancing: Refinancing of previous mortgages may be available only in certain cases
where there has been substantial physical damage based on the uncompensated loss.
Interested inquirers should discuss refinancing eligibility with their Loan Officer (see
paragraph 3.27).
12. Relocation: Generally, SBA loan funds may be used to relocate. However, by
regulation SBA disaster loan funds may not be used to relocate voluntarily outside the
business area where the disaster occurred. Interested inquirers should discuss the
relocation eligibility with their Loan Officer (see paragraph 3.28).
13. Verification of Damage: An SBA Loss Verifier will estimate the cost to repair or
replace the disaster damaged real property (including manufactured homes) and
contents. Prior to either the interview or inspection an applicant may dispose of
damaged property or debris for health and safety reasons or avail themselves of free or
low cost disposal services. If practical, suggest (but do not require) pictures, written
lists, or receipts for property prior to removal.
NOTE: There is no verification of damages when the loan application is only for an
EIDL.
14. Insurance Coverage and Proceeds: SBA is prohibited from providing assistance to
applicants whose losses are covered by insurance or other compensation. You should
ask if any insurance coverage was in force on the damaged property and if a settlement
was received or is expected. If so, you should advise the applicant against voluntarily
applying any insurance proceeds to reduce the existing mortgage(s). Explain that if the
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Chapter 2
¶ 2.4 – 2.8

50 30 9
proceeds can be used to repair or replace eligible damage or losses, we will deduct
them from eligibility.
15. Insurance Requirements on Approved Loans: If a loan is approved, SBA may require
the borrower to purchase and maintain flood insurance and/or hazard insurance.
16. Information Required: You must advise the inquirer of the filing requirements and
advise them to comply with the filing requirements to prevent delays (See Appendix 6).
Advise the inquirer that if a loan is approved, additional information, such as proof of
ownership, may be required.
17. Approved Loan Amount: Advise the inquirer that the loan amount is determined at the
time of processing and that reductions to the eligibility are made when grants,
insurance, and other funds are received and considered a duplication of benefits (DOB).
2.5. DISASTER LOAN APPLICATION PACKAGES
A listing of the forms contained in both the ELA and paper application packets for a home/sole
proprietorship, business, and military reservist EIDL is in Appendix 5.
2.6. PRE-APPLICATION INTAKE
The DCMS Pre-Application Intake function captures data about the applicant to provide tracking
from the moment of first contact. A Pre-Application record also allows SBA to provide a followup with registrants if SBA has not received an application.
A.

On Presidential declarations, the Pre-Application record is generated through the download of
FEMA registration information.

On Agency declarations, the Pre-Application record is generated by direct contact through the
FOCs or CSC, resulting in direct entry to DCMS by the contacted office, or through the
submission of an inquiry record (SBA Form 700 in ELA or in rare cases paper applications to
the PDC from the field.

2.7. FILING AN APPLICATION
Both ELAs and paper applications can be filed in person at a field location where SBA is located.
Applicants can also complete and submit ELAs independently or mail paper applications directly to
the PDC.
When completing an ELA at a field location, the applicant(s) has the option to complete the
application themselves, or the CSR can assist in completing the application with information
provided by the applicant(s).
2.8. FILING PERIOD
A.

The deadline for returning completed loan applications (unless extended) is:
1.

For physical loan, 60 days beginning the day after the date of declaration.

For economic injury disaster loan (EIDL), 9 months beginning the day after the date of
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Chapter 2
¶ 2.8 – 2.11

50 30 9
declaration.
3.

For EIDLs pursuant to Secretary of Agriculture designations, 8 months from the
Secretary's designation.

For MREIDL, the filing period begins on the date the essential employee receives a
notice of expected call-up, and ends 1 year after the date the essential employee is
discharged or released from active duty. AA/DA may extend the one year limit by no
more than one additional year after finding extraordinary or unforeseeable
circumstances.
NOTE: Official call-ups are the mechanism for determining the incident period for loan
eligibility. Accordingly, loan requests for separate call-ups in the same fiscal year may
require a new loan application. The Loan Officer should discuss with the applicant the
benefits of filing a new application versus performing an increase on the existing
application.

Extensions: FEMA or SBA may authorize extensions of the filing period.

2.9. THE GRACE PERIOD
We will accept applications postmarked (or submitted via ELA) within 15 days of the filing
deadline (the “grace period”) without justification from the applicant.
A.

You should include a “Notice of Grace Period” with application packages distributed
beginning 10 days prior to the filing deadline, and extending through the end of the grace
period.

If an applicant cannot return the application by the end of the grace period, you must advise
the applicant to include a written explanation addressing the inability to meet the filing
deadline with the application. You should also explain that the determination for accepting
the late application will be made once it is received.

2.10. ISSUING APPLICATIONS AFTER THE GRACE PERIOD
If requested you may direct the applicant to ELA (within 45 days after the filing deadline) or
issue an application after the grace period without further justification from the applicant. When
issuing an application after the grace period, you should issue a “Notice of Late Application” with
the application. You must advise the applicant to include a written explanation addressing their
inability to meet the filing deadline and explain the determination for accepting the application
will be made once it is received.
2.11. ACCEPTING APPLICATIONS AFTER THE GRACE PERIOD
A. Applications not received or postmarked within 15-days of the filing deadline require the
applicant's written explanation for the late filing. The request may be accepted only if we
determine the late filing resulted from substantial causes essentially beyond the applicant's
control.
B. If the applicant does not provide sufficient justification for the late filing, advise the applicant
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¶ 2.11 – 2.12

50 30 9
in writing that the late acceptance of the application has not been granted.
C. When a late application is received without a written justification or request for late filing,
you should contact the applicant by phone or e-mail to determine the reason(s) for the late
filing. If the late acceptance is justified, document the file and forward for final review. If
attempts to contact are unsuccessful, issue a Notice of Late Application advising the applicant
that we require a written request and explanation for the late filing.
D. The acceptance decision for a late application that has been denied two or more times must be
made by the ACDAP.
2.12. FIELD SCREENING
Screening is the process of reviewing application submissions to determine if they are acceptable.
For applications received at a field location, every effort should be made to complete the
screening while the applicant (or representative) is present.
Acceptable applications must meet all filing requirements (see Appendix 6).
A.

For Electronic Loan Applications (ELAs):
1.

Advise the applicant of any additional documentation needed to make the application
“complete” as it is not considered acceptable until all filing requirements have been
received. At field locations, obtain the appropriate IRS forms and other documents for
filing.

Forward any collected documents to the PDC ELA section.

NOTE: An application is considered to be complete upon submission of a signed
(electronically) electronic application and receipt of a signed (electronic or wet
signature) IRS Form 4506-T and any other filing requirements. For those
applicants who choose not to sign the application electronically, the application is
considered complete with receipt of a signed IRS Form 4506-T and any other filing
requirements. A wet signature will be obtained on the application at the time of
loan closing.
B.

For Paper Loan Applications:
1.

Review the application to ensure all filing requirements have been met and the
application form is substantially complete. The list of filing requirements can be found
in Appendix 6.
a.

If it is acceptable, mark the application with the date it was received by the
Agency.

Complete the appropriate screening documents.

If it is unacceptable, advise the applicant to complete and/or provide any missing
information.

NOTE: If you receive an application without a Social Security Number (SSN), advise
the applicant that SBA requires a valid SSN and/or a valid Tax Identification
Number in order to process an application and therefore the application is
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Chapter 2
¶ 2.12 – 2.13

50 30 9
unacceptable. Additionally, it is acceptable to have an application signed
without a date.
2.

Summary decline at screening: For home applications, screeners in the field determine
the applicant’s ability to repay. The screener must apply both the minimum income
test (see Appendix 4) and the preliminary fixed debt method approach (see paragraph
2.3 B 3). If the screener determines that the applicant’s income falls below the
minimum income level, or the applicant lacks repayment ability, SBA must advise the
applicant in writing of the decline decision, and refer the applicant to other sources of
assistance as appropriate.

2.13. APPLICATION INTAKE
A.

The following functions are performed during application intake (including ELA):
1.

Input all incoming paper applications into DCMS.

Determine acceptability of application.

Check for duplicate applications.

Identify companion and associated applications.

Applications are checked to see that the application and Tax Information Authorization
form(s) are substantially complete. Not all of the personal history questions as stated on the
home application (except ELA) require a yes or no answer. If there is no response indicated
the determination is that the applicant has answered the question as “no”. Applications
lacking a social security number (SSN), signature or missing a significant amount of
information are not acceptable and should be returned using the standard procedure.

Applications that are received using either a minor child as the applicant or the parent using
the minor child’s SSN should be entered into the case file and they will be declined for
eligibility and referred to FEMA for potential assistance. In Presidential Declarations,
FEMA may provide assistance for minor children living in the home of an individual that
does not qualify for assistance.

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Chapter 3
¶ 3.1

50 30 9
CHAPTER 3
LOAN ELIGIBILITY APPLICANT ELIGIBILITY FOR HOME & BUSINESS DISASTER
LOANS
3.1. APPLICANTS GENERALLY ELIGIBLE
Generally, eligibility for physical disaster loans resides with the legal entity or individual that
owns the disaster damaged property (real property, manufactured home, contents, vehicle, etc.),
subject to the limitations and restrictions within paragraphs 3.3, 3.4, and this paragraph. In order
to establish preliminary eligibility, you must determine if the applicant is the occupant and/or the
owner of the damaged property.
A.

Applicants Legally Able to Contract Debt: The age at which an individual may legally
contract to establish a debt varies among states. You must consult with the ACDA if the
applicant is under 21 years of age.

Home Loan Applicants: The owner(s) of the real and/or personal property are eligible.

Businesses: Small business concerns, small agricultural cooperatives, small businesses
engaged in aquaculture, and most PNPs are eligible to apply for working capital loans. There
are no size restrictions for physical business disaster loans.

Organizing Businesses: A business that was in the process of starting operations and had
purchased fixed assets, inventory, etc., that was subsequently damaged or destroyed by the
disaster is eligible. This is true even if that business had not actually "opened its doors"
before the disaster occurred. We require documentation to support this "organizing stage”,
such as:

Receipts or contractual agreements for inventory or machinery and equipment
purchases; and

Advertisements, employment classified ads, etc.

Non-profit Organizations: Privately owned non-profit organizations (PNPs), including but
not limited to PNPs that provide essential services of a governmental nature, charitable and
religious organizations, social organizations, and homeowners associations, are eligible.

NOTE: Condominium and homeowners associations generally will be processed as a PNP. The
determination should be based on their primary activity regardless of the type of tax
return they file.
F.

Owners of Rental Property: Owners of commercial or residential rental property are eligible
for business loans.

Aliens: U.S. citizens, non-citizen nationals, and qualified aliens are eligible for disaster
loans. Lawful presence in the United States, alone, is not sufficient to establish that the
individual is a qualified alien. Individuals are not eligible unless the legal basis upon which
the individual has been admitted is a covered category. Refer to Appendix 7 for additional
information.

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Chapter 3
¶ 3.1

50 30 9

Home Loan and Sole Proprietorship Applicants: We ask home loan applicants and sole
proprietors if they are a U.S. citizen on the application. Loan approval for qualified
aliens is a matter of credit just as it is for all other applicants.

Corporations, Partnerships, and Limited Liability Entities (LLE): Alien-owned
corporations, partnerships, and LLEs properly registered and licensed in the state where
the disaster occurred are eligible. If any member, partner, or shareholder, owning 20
percent or more of the applicant business is in the USA they must be a qualified alien.

Property Under an Installment Sales Contract or Similar Agreement: Installment Sales
Contract: When an applicant is purchasing the damaged property under an installment sales
contract or similar agreement, both the buyer and the seller may have eligibility for a portion
of the disaster damage, as follows:
1

When either party to the contract waives the claim for SBA disaster loan assistance,
(waiver of eligibility) the other party is eligible to apply for a disaster loan in the amount
of full eligibility;

If a waiver of eligibility cannot be arranged, the parties are eligible for their pro-rata
share of disaster loan eligibility in proportion to their equity in the property;

If loan eligibility is split (i.e., both parties apply for loans in the amounts of their
respective equities), the real estate portion of both loans must be used to restore the
property;

You must secure both loans when the combined total is more than the secured level;

You must secure any loan to the record titleholder (the seller) requiring collateral by a
mortgage on the damaged property; and

If a loan to the buyer requires collateral, you must secure any loan to the buyer by either
a mortgage executed by the seller, or an assignment of the buyer’s interest in the
purchase contract. Consult an Attorney Advisor on which instrument should be used to
secure the property based on the order of preference and state law.

Purchasers of Damaged Property Subject to a "Contract for Sale/Contract to Sell”:
1.

Generally, purchasers of disaster damaged property, under a contract for sale negotiated
before the disaster and consummated after the disaster without reducing the purchase
price to allow for the disaster damage, have eligibility, rather than the seller. You must
deduct from eligibility the proceeds of any insurance or other compensation for damages
received by either party.

Purchasers of disaster damaged property, under a contract for sale negotiated before the
disaster and consummated after the disaster with a reduction to the selling price, may
have eligibility. The purchaser is eligible to the extent that the damage is not otherwise
compensated, (by insurance or otherwise). You must consider any reduction in the
purchase price as compensation, and reduce eligibility accordingly.
NOTE: Purchasers of disaster damaged property which was not under a contract for
sale prior to the disaster may be eligible, to the extent that the change of
ownership involves other family members, close relatives, partners, officers, or
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Chapter 3
¶ 3.1

50 30 9
long-time employees. If you justify this change in ownership in the case file,
these applicants retain eligibility (less any compensation/recovery by either the
buyer or the seller) even if the disaster damage results in a reduction in the
purchase price.
J.

Joint Ownership Interest: When two or more parties have joint ownership interest in the
damaged property, each owner potentially has eligibility.
1.

This may include (but, is not limited to):
a.

Record owners of the property (i.e.: identified as owner on title or deed); or

Parties purchasing the property under contract (see 3.1H, I)

SBA must not duplicate eligibility for multiple applicants. If all owners are not included
as joint applicants, you should generally obtain an agreement from the non-applicant
owner(s) waiving their eligibility to apply for SBA disaster loan assistance. This
agreement may be obtained at closing.

When a non-applicant owner waives his/her eligibility, the applicant owner is eligible to
apply for a disaster loan in the amount of the full property eligibility.

If a non-applicant owner is unwilling or unavailable to waive eligibility, you must
determine if a deletion of the requirement for the waiver of eligibility is appropriate. In
rare cases, ownership may be shared by numerous widely scattered owners (for
example, among multiple descendants of an original owner). In the event that a joint
owner cannot be located, the applicant must provide written certification of the inability
to locate the joint owner.

NOTE: A waiver of eligibility does not eliminate the need for the non-applicant owner to
execute the required security document(s) if the property is used as collateral.
K. Beneficial Owners: Individual local chapter charitable/non-profit organizations having full
use of and benefits from property owned by the parent organization are each eligible for
separate SBA physical disaster loans. For example, the American National Red Cross is
vested with legal title to the real properties used by the various Red Cross chapters; however,
each chapter raises its own funds, controls the use of the property, and is the "beneficial
owner" of the property. We do not combine applications from several Red Cross chapters (or
other similar organizations) as though they were affiliated.
L.

Non-owner applicants who must repair or replace the damaged or destroyed property are
eligible. The two most common non-owner applicants are:
1.

Bailee-for-Hire: This occurs when property owned by one party is physically in the
possession of another party at the time of the disaster.
a.

Bailee’s include but are not limited to warehousemen, garage keepers, parking lot
operators, laundries, dry cleaners, automobile and other repair shops, and
pawnbrokers.

NOTE: This situation does not apply to property obtained by the pawnbroker following
the customer's failure to redeem.
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b.

If the bailee is legally liable and will actually compensate the bailor for an
uninsured loss of bailed property, the bailee is the one who suffered the loss and
has the eligibility to file an application. If not, the bailor is eligible.

In establishing bailee eligibility, the case file must include evidence that:
(1) The loss is not covered by insurance from either party;
(2) The owner is requiring the bailee to pay for the loss; and
(3) The owner will not file for SBA disaster loan assistance relating to that
particular loss.

Tenants (homes and business): A tenant may be required to repair or replace real
property owned by the landlord.
a.

A tenant’s duty to repair may be established as follows:
(1) A complete, legible copy of the lease (or other legally enforceable
agreement) in effect at the time of the disaster that reflects the tenant’s duty
to repair the property in the event of a casualty. A standard clause merely
requiring the property to be maintained in good order does not warrant
eligibility; or,
(2) If the lease is silent or unclear regarding the duty to repair you may consider
other acceptable documentation (e.g. insurable interest or a statement from
the landlord verbal or written) and justify the file accordingly.

The following should also be addressed:
(1) You should confirm that the loss is not compensated by the applicant’s
(tenant) and/or the landlord’s insurance. If coverage exists, an assignment
of insurance proceeds and a duplication of benefits analysis may be
required; and,
(2) If something other than the lease is used to establish repair responsibility the
non-applicant owner must agree to waive eligibility for the disaster
damaged property.
(3) Disaster - related expenses for debris removal, cosmetic repairs, and to
clean and sanitize, are generally considered the tenant’s responsibility.
Therefore, it is not necessary to confirm obligation to repair these items.

NOTE: Tenant eligibility for real estate or leasehold repairs established using an
obligation to repair is site-specific and not transferable to a new location. In
order for a tenant to be eligible for relocation of leasehold improvements,
ownership of leasehold improvements must be established.
NOTE: When it is established that the landlord/tenant has the duty to make the repairs
but is either not willing or not able to meet their obligation eligibility can be
given to the other party. The file must be fully documented and you must
address possible insurance recoveries from policies held by either party.
M. Owners of Leasehold Improvements (LHI): LHI is commonly defined as improvements
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made to leased real property by a Tenant (or on behalf thereof), pursuant to a lease (or other
legally enforceable agreement).
1.

Disaster - related expenses for debris removal, cosmetic repairs, and to clean and
sanitize, are generally considered the tenant’s responsibility. Therefore, it is not
necessary to confirm obligation to repair these items.

The tenant who acquired the LHI at the tenant’s expense prior to the disaster is
considered to be the owner, even if the lease states that ownership of improvements
conveys or will convey to the lessor. Eligibility remains if the tenant relocates.
You should confirm with the applicant that the leasehold improvement loss is not
compensated by the applicant’s (tenant) and/or landlord’s insurance. If coverage exists,
an assignment of insurance proceeds and a duplication of benefits analysis may be
required.

In order to confirm ownership of the leasehold improvement, you must obtain
documentation reflecting the tenant installed/acquired the improvement at the tenant’s
expense prior to the disaster. You may use one of the following to document ownership:
a.

Receipt(s) showing installation or purchase of leasehold improvements;

Depreciation Schedule from Federal Tax Returns showing depreciation of the
leasehold improvements;

A statement (verbal or written) from the landlord indicating exactly what leasehold
improvements were added/acquired by the tenant;

A copy of the lease showing leasehold improvements were/will be installed or
acquired by the tenant; or

Other similar supporting documentation.

If the tenant did not install or acquire LHI at the tenant’s expense prior to the disaster,
tenant is not eligible unless a duty to repair the damaged property is established.

NOTE: When it is established that the landlord/tenant has the duty to make the repairs but is
either not willing or not able to meet their obligation eligibility can be given to the
other party. The file must be fully documented and you must address possible
insurance recoveries from policies held by either party.
N.

Nurseries: SBA regulations define nurseries (nursery farms) as commercial establishments
deriving 50 percent or more of their annual receipts from the production and sale of
ornamental plants and other nursery products, including, but not limited to, bulbs, florist
greens, foliage, flowers, flower and vegetable seeds, shrubbery, and sod. Nursery farms are
not eligible for physical disaster loans.
For purposes of physical disaster loan eligibility, a business deriving less than 50 percent of
annual receipts from the production of nursery products is not an agricultural enterprise (see
paragraph3.4 G) and is eligible. Refer to paragraph 3.30 and 3.31 for EIDL eligibility.

Owners of Rental Property: Owners of commercial or residential rental property are eligible
as business applicants if:
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1.

The property is held for rental income instead of for the owner’s personal use/recreation;
and

The property is not considered a residence under § 280A of the Internal Revenue Code
(26 U.S.C.);

NOTE: Properties used by the owner for the greater of 14 days during the tax year or 10% of the
fair rental days are a residence per §280A of the Internal Revenue Code (26 U.S.C.) and
therefore not eligible under the disaster loan program.
P.

Owners of an Extended Family Property: Owners of an extended family property are eligible
as home applicants if:
1.

The individual(s) occupying the home are close family members, lifelong family friends,
long time business associates or employees, or maintain more than a casual relationship
with the owner(s); and

You confirm (verbally or in writing) there was intent to provide long term, housing to
those individuals. (A short-term occupant in a rent free vacation home would not
qualify as the owner for this exception).
For example, a son owns and maintains a home for his mother. The mother pays no rent
to the son. By definition, the home is the mother's primary residence, but for disaster
loan purposes, the son is the eligible applicant since eligibility is tied to ownership, not
occupant.

We do not require the occupant to be a joint applicant on a loan to repair the owner’s
building to establish eligibility. Include the occupant only when necessary for credit
considerations. The occupant has separate eligibility for personal property (PP) losses.

It is possible for one applicant to apply for and obtain more than one home loan for
damages resulting from the same disaster. For example, the applicant has damage to a
primary residence and damage to a residence occupied by another (e.g. extended
family). If this occurs:
a.

You must combine the loan amounts for purposes of determining the secured
threshold; and

The combined dollar amount of the loans cannot exceed the administrative limit
applicable to a single home loan.

Native Americans: Disaster declarations can include all or a portion of an Indian
Reservation. Individual Native Americans who own property located on a reservation are
subject to certain eligibility requirements and restrictions.
1.

Home Loan Applicants:
a.

Personal Property Losses: Native Americans who live on a reservation are eligible
to apply for personal property losses. They are subject to the same eligibility
requirements as any other disaster applicant.

Real Property Losses; Generally, eligibility for real property losses to a primary
residence located on a reservation is limited to those structures or improvements
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associated with the primary home. There is no eligibility for the land or
improvements owned by the tribe, since we consider the tribe to be a
"governmental entity”. You may also apply the concept of beneficial ownership to
establish eligibility.
2.

Business Loan Applicants:
a.

Individually owned businesses located on a reservation are eligible to apply for
losses to business property, except for land or improvements owned by the tribe,
and are subject to other program requirements.

Native American Tribal Owned Businesses: SBA considers Native American
tribes "governmental entities.” They are ineligible for disaster assistance.
However, in certain circumstances a tribal corporation may be separate from the
tribe. Under the following provisions, and with required documentation, ACDA
should consider eligibility of a tribal owned business.
The loan package must include the tribe’s governing instrument (e.g., constitution
or business charter) and the tribal corporate charter (may be an ordinance or
resolution of tribal council). Examine the documents for the following:
(1)

The governing document must expressly set forth powers and authorize
delegation to a (business) committee (e.g. to manage the economic activity
of the tribe).

(2)

Chartering a tribal corporation must be a direct mode of executing the
expressed powers.

(3)

The charter authorizing a tribal corporation must designate the corporation
to be separate and distinct from the tribe.

(4)

The tribal corporate charter must contain a waiver of sovereign immunity.
This may be accomplished with an express waiver of sovereign immunity;
or by use of a sue or be sued clause, in which case U.S. (Federal) courts
should be specifically designated to be among the “courts of competent
jurisdiction."

(5)

The tribal corporation must have its own assets to pledge as security for the
loan (because the waiver in subparagraph (4) above does not apply to tribal
property or assets). We must examine the assets pledged to assure that they
are not tribal property nor among the tribe's assets being held in trust or
restricted status.

(6)

The tribe may include a written analysis by its attorney in support of the
loan application and related documents.
Consult ACDA in cases in which eligibility is not clear.

Mortgagee (mortgage holder): who began legal action against the defaulting property owner
prior to the disaster is eligible if all other relevant criteria are met. Generally, you should
consult ACDA to determine eligibility.

Interim/Bridge Loans: Reimbursements of these loans are eligible when the proceeds were
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used for eligible disaster related needs.
3.2. PRIVATE NON-PROFIT ORGANIZATIONS
A.

Eligibility: PNPs may be eligible under a Presidential (Individual Assistance (IA), or Public
Assistance (PA)), Administrative, SecAg, Governor’s Certification 7(b) (2) (D), or Secretary
of Commerce 308(b) declaration.
1.

PNPs of any size may be eligible for physical or EIDL assistance. PNPs are subject to
applicable eligibility requirements in Chapter 3 and Chapter 4. Eligibility issues specific
to homeowners’ associations and other property associations are addressed in paragraphs
3.25 and 3.26 respectively.

Under Presidential PA declarations only. Only PNPs that provide essential services of a
governmental nature are eligible for assistance. FEMA treats PNPs differently depending
on whether the PNP is deemed critical.
a.

A PNP facility that is deemed critical may apply directly to FEMA to be considered
for grant assistance for uninsured disaster-related damages to the facility.
FEMA defines critical services as fire department services, emergency medical care,
emergency rescue, power, water supply and some irrigation services,
communications, sewer services, wastewater treatment, and nursing homes.

A PNP facility which provides noncritical essential services of a governmental
nature must first apply to SBA to be considered for a disaster loan for permanent
repairs and/or replacement before it may seek FEMA grant assistance. If SBA
determines the PNP noncritical facility is ineligible for a disaster loan, or the PNP
has obtained the maximum amount for which SBA determines the facility is
eligible, the PNP may then apply to FEMA for grant assistance for permanent
repairs for its unmet disaster-related needs. For emergency repairs and debris
removal, such PNPs may apply directly to FEMA.
FEMA defines non-critical services as museums, educational facilities, zoos,
custodial care facilities, libraries, alcohol & drug rehabilitation centers, community
centers, houses of worship/churches (open to the general public regardless of their
secular or religious nature, battered spouse programs, homeless shelters, low-income
housing, shelter workshops, and food programs for the needy, senior citizen centers,
daycare centers for special needs, etc.

Eligibility may be demonstrated by providing a copy of the tax- exempt FTR or
equivalent document. A copy of the IRS or state ruling letter is not required.

NOTE: Churches generally qualify for exemption under Internal Revenue Code § 501(c) (3). Churches
that qualify under this section are automatically considered tax-exempt and are not required to
seek an exemption or file a tax return.
d.

Use standard business processing criteria for determining repayment ability and
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B.

Low Income Housing:
Congress recognized that a private sector developer may not receive enough rental income
from a low-income housing project to (1) cover the costs of developing and operating the
project and (2) provide a return to the investors sufficient to attract the equity investment
needed for development. Tax credits have been provided as a means to stimulate the
development of new and rehabilitated rental housing for low-income housing. Nonprofits play
an important role in providing low-income housing and their ability to joint venture with forprofit concerns has increased the number of projects developed. This arrangement is generally
accomplished by the creation of a partnership with the for-profit concern that is designated as
the limited partner and 99 percent owner. This structure allows the private nonprofit the
control of the project while providing the investors the tax benefits related to the tax credits.
The agreements generally provide that the limited partners have no obligation for operating or
capital costs after their initial investment, and require the general partner make up any
operating deficits.
The limited partnership and its general partner (private nonprofit entity) operating the lowincome housing project shall be designated as the SBA disaster loan applicant, provided that it
is organized and operating in accordance with § 42 of the Internal Revenue Code.
In determining repayment ability and credit elsewhere, only the tax and financial information
on the limited partnership and the general partner shall be considered. (Often the limited
partnership and the general partner may not have repayment ability because any cash flow that
could be used for SBA loan payments would come from the operating budget that must
provide low-income housing. Further, every dollar of debt service would have to be offset
with rent increases or grants from other government programs or private donations).

3.3. RESTRICTIONS ON APPLICANT ELIGIBILITY
You should determine the eligibility of the owner prior to addressing the credit worthiness of the
applicants and the repayment of the loan.
A.

Businesses Considered as Hobbies: Some endeavors constitute hobbies of the owner even
though they are organized as a business. As hobbies, they are not eligible for physical loss or
EIDL assistance. If you have reason to believe that an endeavor is in fact a hobby, determine
if IRS has reviewed the business status. In the absence of an IRS review, consider whether the
business is properly licensed by appropriate authorities, and whether reasonable efforts have
been made to operate as a business rather than a hobby.

Applicant's Character: It is not in the public interest for SBA to extend financial assistance to
persons who are not of good character. If any adverse information develops concerning the
character or background of an owner of the disaster damaged property, as disclosed on SBA
Form 912, "Statement of Personal History”, or from any other source, SBA must make a
determination as to the applicant’s character before a loan can be approved. (See paragraph
3.6). If an owner is deemed ineligible due to character, a decline is warranted even if the coapplicant(s) have requested the ineligible owner be removed from the application.

Certification of Compliance with Child Support Obligations:
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Home Loan and Sole Proprietor Applicants: By statute (Small Business Act §4(f)), at the
time of loan closing, applicants must certify that they are not more than 60 days
delinquent in child support under the terms of any administrative order, court order, or
repayment agreement (entered into between the individual and the custodial parent or
state agency providing child support enforcement services).

Other Business Loan Applicants: The above restriction also applies to certain business
principals. If any business principal with a 50 percent or greater ownership interest in the
applicant is more than 60 days delinquent in child support under the terms of any
administrative order, court order, or repayment agreement (entered into between the
individual and the custodial parent or State agency providing child support enforcement
services), you can process the application only if that individual(s) will divest all direct
and indirect interest in the business. The CD/PDC must approve these actions.

Membership Groups:
1.

Whenever a fraternal organization, country club, civic, or other membership group
requests disaster loan assistance, you must immediately advise the applicant:
a.

SBA's regulations apply to their membership policies;

Consideration of race, color, religion, sex, handicap, age, or national origin of
applicants for membership in the organization would, during the term of the loan, be
inconsistent with the non-discrimination requirements of the Civil Rights Act; and

SBA will consider that SBA’s regulations override any existing restrictions in the
national or local charter, Bylaws, or regulations of the organization denying
membership because of race, color, or national origin.

NOTE: Churches (or other religious organizations), HOAs and co-ops are not
membership groups for the purpose of this paragraph.
2.

The applicant must provide a written statement certifying that the group membership
policies do not discriminate against any individual on the basis of race, color, religion,
sex, handicap, age, or national origin. For National Organizations, the written statement
must certify that the nondiscrimination policies will not result in a loss of the national
charter, income from membership fees, or affect the other affiliations with the National
Organization. Any of these circumstances could impact repayment ability.

These restrictions also apply to ethnic, fraternal, or social organizations that use national
origin as membership criteria, such as Sons of Italy, Friendly Sons of St. Patrick, etc., and
they are subject to the provisions of Title VI of the Civil Rights Act of 1964. Therefore,
they must agree to admit members without regard to national origin as a condition of
receiving a disaster loan.

Exemptions from the Nondiscrimination Requirements under the Civil Rights Act: These
exemptions pertain only to gender discrimination, and apply to:
a.

Educational institutions of religious organizations with religious tenets contrary to
the nondiscrimination law;

Educational institutions training individuals for military service or the merchant
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marine;
c.

Social fraternities or sororities which are tax exempt and whose membership
primarily consists of students in attendance at an institution of higher education;

Certain voluntary service organizations:
(1)

YMCA;

(2)

YWCA;

(3)

Girl Scouts;

(4)

Boy Scouts; and/or

(5)

Campfire Girls.

Boys and girls conferences (the American Legion Boys State, Boys Nation, Girls
State, and Girls Nation Conferences) and promotional activities of secondary
schools or educational institutions for these conferences;

Father-son or mother-daughter activities at educational institutions, so long as the
activities are provided for students of both sexes; and

Institutions of higher education scholarship awards in "beauty pageants" as long as
the pageant complies with the other nondiscrimination provisions of Federal law.

3.4. APPLICANTS GENERALLY INELIGIBLE
A. Purchasers of Disaster Damaged Property are ineligible, including, but not limited to, the
following:
1.

Businesses: This includes substantial change in ownership, which is defined as a change
in ownership of more than 50 percent of the equity. (This restriction does not apply to
those transactions described in paragraph 3.1 H and I)

Homes: (This restriction also does not apply to those transactions described in paragraph
3.1.H and I).

B. Publicly Owned Institutions and Public Entities: Cities, counties, etc., are ineligible for SBA
disaster loans.
C. Assumption of Risk and Failure to Comply: Generally, applicants who assumed the risk or
possibility of loss or failed to comply with the terms and conditions of their prior SBA loans
(including loans subsequently sold to a third party) are ineligible:
1.

Failure to Maintain Required Federal Flood Insurance: Recipients of prior SBA loans
(disaster, 7a and 504) who did not maintain required Federal flood insurance on the
disaster damaged property are not eligible for any SBA disaster loan assistance caused by
flooding. If the amount of coverage maintained is less than what was previously
stipulated, the eligibility must be adjusted to account for the lack of insurance the
applicant should have maintained on the property.
a.

For any disaster loan you must check the available records to determine if flood
insurance was required. When available, you should determine if flood insurance
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was required by reviewing the Agency’s electronic loan records. If electronic
records are not available, you should contact the appropriate SBA servicing office.
b.

There were variations in procedures related to flood insurance requirements in nondisaster SBA loans (7a and 504) and you cannot assume that maintenance of flood
insurance was a requirement of those loans. When an applicant has an outstanding
SBA business loan, the following steps must be taken.
(1)

You must check with the appropriate SBA district (or other servicing office)
to determine what specific flood insurance requirement (if any) was
conditioned in the loan authorization.

(2)

When the borrower has complied with the conditions of the LAA, or when the
available written record is inconclusive, the borrower is otherwise eligible.

Failure to Maintain Required Insurance (other than flood): Recipients of SBA disaster
loans who did not maintain the insurance stipulated in their loan authorization are not
eligible for any SBA disaster loan assistance caused by any type of future disaster. If the
amount of coverage maintained is less than what was previously stipulated, the eligibility
must be adjusted to account for the lack of insurance the applicant should have
maintained on the property. Generally, recipients of prior SBA business loans (7a and
504) who failed to maintain stipulated fire and extended coverage insurance are
ineligible. You must justify any variance from this general policy.

NOTE: Failure to maintain insurance (flood or hazard) required on a property other than the
disaster damaged property does not disqualify the applicant from disaster assistance. However,
you must consider this in your credit decision.
3.

Failure to Comply With Loan Authorizations: Generally, applicants who did not comply
with the terms and conditions of the loan authorization(s) of prior SBA loan(s) such as
unsatisfactory loan repayment history, are ineligible. You must justify any variance from
this general policy.
NOTE: Obtaining a copy of the LAA is not necessary if you are able to review the
Agency’s computerized loan history records or can contact the SBA servicing
office to make a determination (refer to paragraph 5.8).

Applicants who do not intend to repair or replace damaged property are ineligible.

A Mortgage Holder who both instituted foreclosure action and acquired title after the disaster
is ineligible.

Owners of Unimproved Real Estate held for speculation, investment, or future developments
are ineligible (see limited exception at paragraph 3.14).

Farmers/Ranchers/Aquaculturists:
1.

Under § 7(b) of the Small Business Act, SBA may not provide disaster loans to
agricultural enterprises. A business may be primarily an agricultural enterprise but also
have a non-agricultural, separable component. The non- agricultural venture may be
eligible for a business physical disaster loan regardless of the "primary" activity of the
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overall business structure or affiliated group. To be eligible, the non-agricultural
venture must be a separable operation and not just part of the agricultural enterprise,
with separable and distinguishable income, operations, expenses, assets, etc.
2.

Section 18(b) of the Small Business Act defines agricultural enterprise as those
businesses engaged in the production of food and fiber, ranching, and raising of
livestock, aquaculture (see exception in subparagraph 3 below), and all other similar
farming and agriculture related industries. This definition is not limited to products for
human consumption. Most agricultural enterprises fall into Industry Sector 11 of the
North American Industry Classification System (NAICS).

Aquaculture is included in the statutory definition of an agricultural enterprise, and is
ineligible for physical disaster loan assistance, although it may be eligible for EIDL
assistance. Aquaculture is defined as the propagation and rearing of aquatic organisms
in controlled or selected aquatic environments for any commercial, recreational, or
public purpose. An aquaculture operation generally is engaged in husbandry of aquatic
organisms on grounds, which the applicant owns, leases, or has an exclusive right to use.
Exclusive use-rights are usually documented by a lease or a permit specifically
identifying the waters available for the applicant's use. For example, oystermen who
seed private grounds, which they own or rent, are engaged in aquaculture and are
ineligible for physical disaster, loan assistance. Public ground oystermen, however, who
do not have exclusive use of any area, are eligible. See also paragraph 3.30 B 4.

Concerns Engaged in Illegal Activities, (as defined by Federal guidelines)

Production and Distribution of Obscene Material: By statute (Small Business Act §4(e)), we
cannot provide assistance to any business concern or other person engaged in the production
or distribution of any product or service determined to be obscene by a court of competent
jurisdiction.

Concerns Engaged in the Sale of Products or Services or Live Performances of a Prurient
Sexual Nature:

Individuals Convicted During the Past Year of a Felony Committed During a Riot or Civil
Disorder or Other Declared Disaster:

Members of Congress:
1.

18 U.S.C. §431 prohibits SBA from making a disaster loan to an unincorporated
business or a disaster home loan, when a Member of Congress holds a direct or indirect
ownership interest.

In the disaster loan program, with limited exceptions, Members are prohibited from
entering into a contract directly (e.g., a mortgage, deed of trust, promissory note or
personal guarantee) with SBA. However, the law does not prohibit SBA disaster loans
to corporations in which a Member holds an ownership interest that would not require
the Member of Congress to sign a contract with SBA.

NOTE: If the Member would be required to sign the SBA guarantee, the applicant
corporation is not eligible. See paragraph 7.12 for guarantee requirements.
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3.

Some examples of the application of this restriction are:
a.

SBA can make a disaster loan to a corporation in which a Member owns stock if
the Member does not execute a mortgage, deed of trust, note, security agreement,
or personal guarantee or any other contract directly with SBA.

SBA cannot make a disaster loan to a Limited Liability Entity (LLE) in which a
Member has a membership interest.

SBA cannot make a disaster loan to a partnership in which a Member is a partner.

SBA cannot make a disaster loan to a sole proprietorship owned by a Member of
Congress.

e. SBA cannot make a disaster loan for damage to a home in which a Member has a
direct or indirect ownership interest or if the Member has a fiduciary interest (e.g.,
power of attorney or trustee) with respect to the home.
NOTE: The prohibition contained in 18 U.S. C. §431 applies differently in the
context of the SBA 7(a) and 504 loan programs.
M. Organizations: Owned by a government entity, including non-profit organizations, are not
eligible.
3.5. EQUAL CREDIT OPPORTUNITY ACT (ECOA)
SBA may not arbitrarily require the signature of a non-applicant owner or spouse to join in a loan
application solely due to marital status or ownership. Therefore, we cannot deny eligibility based
on a non-applicant owner’s or spouse’s refusal to join the application or sign the Note
Equal Credit Opportunity Act (ECOA): ECOA also prohibits discrimination on the basis of race,
color, sex, marital status, religion, national origin, age, receipt of income from a public assistance
program, and the exercise in good faith of rights under the Consumer Credit Protection Act. It
applies to all loan programs covered in this SOP. For business loan applications, it covers sole
proprietors, partners, corporate officers, directors, and stockholders.
A.

The ECOA and the laws of each state affect who SBA may or should require to sign disaster
Notes, collateral documents, and guarantees. ACDA must advise of the proper procedures
and requirements for each state. The following is a general explanation of the ECOA (Title
VII of the Consumer Credit Protection Act). References to "Regulation B" in this chapter are
references to Regulation B (12 CFR 202) issued by the Consumer Financial Protection
Bureau which supplements ECOA.

A person applying for a loan is entitled to a credit decision based upon that applicant’s
creditworthiness. This decision is made without regard to the person’s gender, marital status,
age, race, color, or national origin. We cannot request financial information about a spouse,
or otherwise require additional applicants.

A person (including a spouse) who has not signed the application, but who has signed other
documents (such as a Personal Financial Statement or IRS Form 4506-T), is not considered to
be an applicant on the loan absent specific permission and agreement, preferably in writing in
order to add a co-applicant to an application, you must confirm the applicant’s intent to be
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joined on the application by the additional party and by direct contact, the other party’s
express consent to be added as a co-applicant. If not provided in writing, a detailed Chron
should be entered, detailing each conversation and the intent and consent of each party.
D.

Because you cannot request financial information about a spouse, you cannot ask whether a
spouse is working and can contribute to the family income. Therefore, you should make a
reasonable judgment on the amount an owner must draw to support their dependents. If the
remaining income is inadequate to repay, you must decline the loan. You can consider
spousal income only when the applicant (principal) and the spouse volunteer this information.
When you rely on a spouse's income for repayment ability, we may ask reasonable questions
to determine the probable continuity.

SBA cannot ask a spouse to sign a Promissory Note, guarantee, or other document solely
because of marital status. However, a spouse or non-applicant owner may be required to sign
all collateral or obligation documents covering property in both names if required under state
law to perfect SBA's interest in the collateral.
NOTE: You are not precluded from obtaining information from a non-applicant owner in an
effort to establish eligibility.

3.6. CHARACTER DETERMINATION
It is not in the public interest for SBA to extend financial assistance to persons who are not of
good character. If any adverse information develops concerning the character or background of a
disaster loan applicant or principal owner, as disclosed on SBA Form 912, "Statement of Personal
History”, or from any other source (e.g. SBA application), SBA must make a determination as to
the applicant’s character before a loan can be approved.
A.

We do not approve loans if the applicant or principal owner is presently on parole or
probation following conviction of a serious criminal offense. However, ODA will consider
approving an application submitted by partnerships, corporations, and LLEs, where the
apparent bar to eligibility was committed independently of any official act for the business
and the individual will divest all direct and indirect interest in the business.

General Rule: If the personal history question on the application (Form 5, 5C, ELA) is
answered “Yes”, and,
1.

If recommending a decline or withdrawal for other than character reasons, the decline or
withdrawal letter must include the appropriate reason(s) for decline or withdrawal, and
notify the applicant that a character element of SBA’s loan consideration procedure has
not been resolved. The letter should require that the applicant provide SBA Form 912
(and fingerprint card if appropriate) and an explanation of the offense with any
reconsideration/reacceptance request.

If recommending approval, you must require the applicant to submit an SBA Form 912
and an explanation of the offense. The ACDAP will review the information to
determine if the fingerprint requirement can be waived.
a.

If fingerprints are waived, we can approve the application, after appropriately
annotating SBA Form 912 and forwarding it to Office of Personnel Security
32

Effective Date: May 31, 2018

Chapter 3
¶ 3.6 – 3.7

50 30 9
(OPS) mailbox at [email protected].
b.
C.

If fingerprints are required, you must withdraw the application. You cannot take
any action until we obtain an evaluation of the character issue from HQ.

Persons Convicted of a Felony During and in Connection with a Riot or Civil Disorder or
Other Declared Disaster:
1.

Individuals convicted during the past year of a felony during and in connection with a
riot or civil disorder or other declared disaster are not eligible by statute (see P. L. 90
448, 1106(e)), Department of Housing and Urban Development (HUD) Act of l968, and
13 CFR §123.101(a)). You must decline their application for policy reasons.
If the conviction was more than one year ago, these applicants must complete an SBA
Form 912 and a fingerprint card. We cannot approve their application until we obtain an
evaluation of the character issue from HQ.

Form 912: Statement of Personal History: The response to the personal history question on
the applications (SBA Form 5, 5C, or ELA) determines whether an SBA Form 912 is
required. If the question is answered in the affirmative, you must require the applicant to
provide Form 912 and an explanation of the offense. If the applicant did not respond to the
personal history question, you must contact the applicant to ascertain the answer to the
question.

Fingerprints: If we receive an SBA Form 912 with an affirmative answer to questions 7, 8, or
9, concerning past criminal history, we must determine if a fingerprint sample (obtained on
FBI Form FD-258, "Fingerprint Card") is necessary.

The CD/PDC, DCD/PDC, or the ACDAP, can determine if fingerprints are needed. In
deciding whether fingerprints are required, consultation with ACDA may be helpful and
appropriate.

If the past criminal activity disclosed on SBA Form 912 is both minor in nature and was
committed more than 10 years ago, fingerprints may not be required to continue
processing.

Completion of Character Evaluation: When HQ completes its character evaluation and
notifies the PDC of the decision, the ACDAP will:
1.

If the applicant is found eligible, reactivate the application and complete processing; or

If not eligible, reactivate and decline the application for policy reasons.

ELIGIBILITY OF PROPERTY FOR PHYSICAL DISASTER LOANS
3.7. GENERAL ELIGIBILITY RULE
Generally, property damaged or destroyed by a declared disaster is eligible. However, certain
statutory, regulatory, and SOP restrictions and limitations apply. Individual disaster assistance
offices and employees must not impose limits or restrictions not provided by statute, regulation, or
this SOP.
33

Effective Date: May 31, 2018

Chapter 3
¶ 3.8 – 3.10

50 30 9
3.8. LOCATION OF PROPERTY
The applicant's property must have sustained damage while located within the geographic area
identified in the disaster declaration.
A.

Applicants whose primary residence is mobile such as a boat, motor home, or travel trailer
are eligible if the residence was located within the declared area at the time of the disaster.

A traveler's personal property temporarily located in a declared area at the time of the disaster
is eligible.

3.9. ESTABLISHING OWNERSHIP
You must establish that the applicant is the owner of the damaged property.
A. Ownership:
1.

A vesting report or other document which reflects ownership and contains a legal
description for the damaged property is generally sufficient to establish ownership.
However, for both unsecured and secured loans, when legal ownership documents are not
already in the case file, you may use one of the following sources to establish real estate
eligibility:

Official Record Recorded installment land sale contract, probated will, court records,
divorce decree, marital separation agreement, etc.;

Affidavit from county official;

Property tax records;

Contact with the mortgage company, or

NEMIS, if ownership is based on a similar source as reflected above.

If the collateral property is different than the disaster damaged property you should request
a vesting report for each collateral property (unless a current deed has already been
obtained). In the event that a vesting report is unavailable, you must request a current
deed from the applicant using a Conditional Commitment letter or condition the loan for a
copy of the deed.

3.10. PRIMARY RESIDENCE ELIGIBILITY
Although some applicants may have more than one residence, for SBA disaster loan eligibility
purposes, an applicant can have only one primary residence (see limited exception at paragraph
3.1 P).
A.

Determination of a Primary Residence:
1.

For either a homeowner or a renter, a damaged residence (e.g., house, apartment,
condominium, manufactured home, etc.) is eligible only if it is the applicant's primary
residence. A secondary residence (including contents located therein) is not eligible.
The primary residence determination is based upon the residence of the applicant.
Eligibility may be established so long as the property is the primary residence of at
34

Effective Date: May 31, 2018

Chapter 3
¶ 3.10

50 30 9
least one of the applicants; this may include a married couple who are residing at two
different locations.
For example, if an application indicates ownership of two residences, but one of them
is clearly substantiated by Federal Income Tax Returns (FTR) as rental income
property, no further inquiry is necessary to establish the other home as the primary
residence
2.

Where the listed factors point to more than one location, you must make a
determination based upon the totality of the evidence, including the applicant’s
narrative of the circumstances and other facts in evidence in the file. If primary
residency at the damaged location appears to be consistent with the lifestyle and
activities of the applicant in question, and key factors can be reconciled by the
applicant’s statements, you may find primary residency. The following factors should
be considered in making the determination:
a.

Filing by an applicant for homestead exemption or similar filing in those states
that permit these filings. Similarly, in some tax jurisdictions, an applicant's home
may be taxed at a preferred rate based on owner- occupancy status, which
confirms primary residence status.

Address used for voting purposes.

Address used for identifying the school district to which children are assigned.

Address used on the FTR.

Last known address on the credit bureau report.

Other similar factors.

NEMIS if it is based on a similar source as reflected above.

Once the Loan Officer makes a determination on primary residence eligibility, the case
file should be fully documented.
B.

Mixed-use Structures: In general terms, a mixed - use structure has separate areas dedicated
for residential living space and commercial activity, such as a duplex or a store with an
upstairs apartment. The business area is not intermingled with the living space. Existence of
a home office or business activity within the living area of the home does not generally
require it to be treated as a mixed- use structure. When an owner of a mixed-use structure
occupies a portion or unit as a primary residence, eligibility for damages is based on the
predominate use of the structure.
Personal property losses or non-real property losses should be addressed in their respective
case files.
NOTE: Single family residences where a room(s) is being rented or where there is a home
based business (intermingled with the living space) should generally be processed
as a home loan. When the applicant would not receive full eligibility due to the
administrative limit or requests economic injury it would be in the best interest of
the applicant to process the rental/office real estate as a business loan.
35

Effective Date: May 31, 2018

Chapter 3
¶ 3.11 – 3.12

50 30 9
C.

Primary Residence Located on a Farm: A primary residence located on a farm is eligible.
All home loan criteria apply to these applications (See paragraph 3.11).

3.11. AGRICULTURAL PROPERTY
Agricultural property is not eligible. However, the applicant's primary residence, personal
property contained therein, and access road to the residence are eligible under home loan criteria.
3.12. REPAIR OR REPLACEMENT COST ELIGIBILITY FOR STRUCTURES
The purpose of physical disaster loans is to return the damaged property as nearly as possible to
its pre-disaster condition (within statutory, regulatory, and policy limitations described in this
SOP). Generally, the dollar eligibility for structures is the cost to repair or replace the
underinsured or uncompensated damage.
A.

Types of Structures: Generally, all structures and buildings are eligible. For home loans,
non-dwelling structures such as garages, storage sheds, guest houses, etc., whether attached
or detached, are eligible (see limitations in paragraph 3.15). Similarly, for business loans,
most structures and outbuildings are eligible unless specifically limited.

Types of Repair or Replacement Costs: Costs associated with repair or replacement of
disaster damaged structures is either direct or indirect.
1.

Direct Costs: In addition to the actual costs to physically repair the property, there may
be other direct costs associated with rebuilding such as code required upgrades. The
Loss Verifier is responsible for determining these costs.

Indirect Costs and Expenses: Certain other costs and expenses associated with
repairing or replacing structures are eligible. Often these were not known to the Loss
Verifier at the time of the original verification and were not included in the Loss
Verification report. Examples of indirect costs include (but are not limited to):
engineering fees, survey costs, architectural fees, initial insurance premiums, etc. If
known at the time of processing, you may include these expenses in the loan amount.
If discovered after loan approval, you may increase the loan. If necessary, consult with
the appropriate department (i.e., Loss Verification or Accounts) before including any
indirect costs in the loan amount.

Rental or Investment Properties: When the pre-disaster FMV of a rental or investment
property (not owner-occupied residences or commercial real estate occupied by the owning
business or an affiliate) is depressed because of factors other than the disaster itself (e.g.,
substantial deferred maintenance), eligibility cannot exceed the pre-disaster FMV. This
restriction avoids providing subsidized disaster funds on favorable terms to owners who
have not adequately maintained their property. It also accounts for otherwise depressed
economies and real estate markets. This exception applies regardless of whether the owner
intends to repair, replace, or relocate. (Owner- funded upgrades or improvements are
permitted.)

National Register of Historic Places: You must seek supervisory guidance regarding
construction guidelines, zoning, or other considerations prior to processing loans for
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Effective Date: May 31, 2018

Chapter 3
¶ 3.12 – 3.13

50 30 9
buildings or structures included in or eligible for the National Register of Historic Places.
E.

Deferred Maintenance: When it is known the Loss Verifier will address deferred
maintenance. Generally, deferred maintenance is not eligible. However, deferred
maintenance which must be dealt with in order to make disaster repairs is eligible.
NOTE: The Loss Verification Report or case file should clearly notate whether the
deferred maintenance is or is not included in the verified loss. If the file lacks this
documentation, the LO may consult with the LV department.

3.13. MANUFACTURED HOUSING ELIGIBILITY
A.

Use of Manufactured Housing:
1.

Used as the applicant’s primary residence is processed under home loan criteria.

Held for resale is inventory and processed under business loan criteria.

Used for rental income purposes is processed under business loan criteria.

Used for any other purpose(s) may be eligible depending on the specific use.
For example, a manufactured home used by a construction company as its on-site office
would be eligible because of its usage. A manufactured home used for vacation or
recreational purposes would not be eligible.

Eligibility of Totally Destroyed Manufactured Home: The Loss Verifier will assign a
replacement cost based upon square footage when a manufactured home is totally destroyed.

Manufactured Home Eligibility Documentation:
The eligibility determination for a manufactured home is separate and distinct from the
ownership of the underlying land.
1.

Generally, we require a copy of the title to establish eligibility for a manufactured
home. However, when you are not taking the damaged manufactured home as
collateral and when a title is not already in the case file, you may use one of the
following sources to establish eligibility:
a.

Other legal ownership documentation (e.g.; bill of sale, etc., reflecting
manufactured home);

Official recorded deed; recorded land installment contract; will; court records; etc.
(reflecting manufactured home);

Affidavit from county official (stating that land is improved by manufactured
home);

Property tax records (reflecting that land is improved by manufactured home);

Recorded contact with Mortgage Company (stating lien was against manufactured
home); or

NEMIS if ownership is based on a similar source as reflected above.

A manufactured home may come in multiple widths (double-wide/triple-wide) with
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Effective Date: May 31, 2018

Chapter 3
¶ 3.13 – 3.14

50 30 9
separate titles or the equivalent for each section. In these cases, SBA will require the
documentation for each section.
3.

A manufactured home may not be titled because it has been permanently attached or
“affixed” to the underlying land. If a manufactured home has been permanently
attached to the land (and a title is not required by the state), evidence must be
submitted. Always treat the manufactured home as NOT being permanently affixed to
the underlying land until proven otherwise.
In most states, a statement from the tax assessor’s office that the manufactured home is
being “taxed” as “real property” is not sufficient evidence that the damaged
manufactured home has been affixed to the land (see state specific guidance).
Evidence that a manufactured home is attached or “affixed” to the underlying land
includes, but is not limited to:
a.

A stamped copy of the “cancelled”, “surrendered”, “deactivated”, or “retired”
Certificate of Title (or other similar document) issued from the appropriate
authority (i.e.: DMV); or,

A recorded copy of an Affidavit of Affixture or Act of Immobilization (or other
similar document) filed in the county land records.
NOTE: Eligibility for detached structures (and other repair or replacement to the
underlying land and improvements) must be established separately.

3.14. LAND ELIGIBILITY
A.

Land Associated with a Primary Residence or Business Operation: Damages to land and
soil are eligible. Most damage of this type is caused by flooding or other forms of moving
water. Soil washouts and similar damages caused by excessive rainfall and flooding are
eligible provided the cause is a direct result of the specific declared disaster. However,
erosion or similar damage is not eligible, because it occurs over time and is not the direct
result of any single declared disaster event. We limit eligibility to the cost of restoring the
land to its pre-disaster condition (for exception regarding necessary protective devices, see
paragraph 3.29).
1.

If you determine land damage caused by a specific disaster is eligible, you must
consider the potential for recurring or continuing damage. You may approve funds to
restore land damage if:
a.

A shoreline or waterway boundary is stable to the point that future water damage
is not likely to occur as the result of high tides, wind-driven water, wave action, or
stream flows which might reasonably be expected but which would not constitute
a new disaster declaration; or

The applicant has used other resources to fund the installation of protective
devices which will prevent expected high tides, wind-driven water or wave action,
or stream flows from causing further land damage. In some cases, the cost of
protective devices is eligible, as provided in paragraph 3.29.

Effective Date: May 31, 2018

Chapter 3
¶ 3.14 – 3.15

50 30 9
2.

Damage to land improvements is eligible unless specifically excluded or subject to the
landscaping limitations described in paragraph 3.15. Some examples of eligible land
improvements are paving, walkways, driveways, fences, retaining walls, seawalls,
septic systems, drainage systems, culverts, and various protective devices.

B. Unimproved Land:
1.

General Rule: Unimproved land is not eligible for disaster loan assistance. This includes
land held for speculation, investment, or future development.

Exceptions to the General Rule:
a.

Home Loans: The usual test of an eligible primary residence is occupancy, but an
owner of a lot may be eligible for a home loan depending on the circumstances.
For example: A lot owner may have been actively engaged in the construction of a
residence at the time of the disaster loss. The residence may already be under
construction; or the landowner may have already incurred expenses for plans,
obtained the necessary permits, engaged a contractor to commence construction, etc.
If the disaster loss is to the property where the owner was currently and actively in
the process of establishing permanent residence, the property may be deemed
eligible.

Business Loans: Ownership of unimproved land actually used in the operations of a
business concern rather than land held for investment, speculation or future
development purposes may be eligible. For example:
(1) A business whose established activity is buying and selling unimproved land or
developing it for resale or rent (a developer) may own unimproved land. Since
this activity is an integral part of normal business operations, damage to
unimproved land is eligible. Usually, a business concern engaged in an activity
involving ownership of unimproved land is readily distinguishable from an
individual or group holding ownership of land for other purposes.
(2) A business may own an unimproved lot on which construction of a new facility
is underway. Evidence of the building process includes building permits,
architect's plans, engineering studies, or other preliminary steps.

3.15. LANDSCAPING AND RECREATIONAL IMPROVEMENTS/FACILITIES
A.

Definition: As used in this paragraph landscaping or recreational facilities includes the
replacement of trees, shrubs, hedges, sod, private swimming pools, and private tennis courts
(and items or structures associated with their use, such as a cabana used as a bath house).
Docks, boathouses, and any related facilities generally used for recreational purposes are
also subject to the landscaping limits.

Home Landscaping: Eligibility for disaster damaged landscaping is limited to the lesser of
the verified loss to landscaping or $5,000. The limit does not apply to docks and other
related facilities when water transportation to and from the primary residence is necessary.

Business Landscaping: For a business property, landscaping generally fulfills a functional
39

Effective Date: May 31, 2018

Chapter 3
¶ 3.15 – 3.16

50 30 9
need and/or contributes to the generation of business. Absent any indication in the case file
that the landscaping does not fulfill a functional need or contribute to business generation,
you may allow eligibility up to the amount of verified loss to landscaping.
D.

The following are not included in the landscaping limits:
1.

Detached buildings such as garages, storage sheds, guest houses, etc., which are not
predominantly used for recreational purposes.

Fill for disaster washouts (as opposed to long-term erosion from natural causes) that
must be replaced and is part of the damage to land

The cost of clearing downed trees, shrubs, hedges, etc. (if not done by the community,
Corps of Engineers, etc., as part of the total disaster cleanup)

Minimal ground cover (if the most practical and feasible method for necessary ground
stabilization).

3.16. HOME LOAN PERSONAL PROPERTY ELIGIBILITY
General Rule: Eligibility for personal property losses rests with the individual(s) who owned the
damaged or lost property at the time of the disaster.
A.

Definitions:
1.

Personal Property: For disaster home loan purposes, personal property means ordinary
household contents, such as furniture, appliances, clothing, etc., including eligible
vehicles, which the applicants would normally take if they moved.

Household: For disaster loan purposes, a household is defined as all persons residing
in the dwelling.

Owner Occupied Dwelling: Generally, the owner of the dwelling who also occupies the
dwelling is eligible for the personal property located at the property, including that of other
occupants who are part of the household.

Non-Owner Occupied: The occupant of the dwelling is generally eligible for the personal
property located at the damaged property including that of other occupants who are part of
the household.

When the applicant(s) occupy a structure which they do not own (renter) and the LV
Report includes items typically associated with the owner of the dwelling (refrigerator,
washer, dryer), you must establish ownership of those items by the applicant before
allowing eligibility for them.

An applicant who is a non-occupant owner (extended family) generally does not have
eligibility for personal property apart from the built-in major appliances. There are
exceptions such as furnished rentals (including furnishings owned by the applicant in
an extended family residence) or situations where the owner has stored property at the
damaged locations. These exceptions should be addressed on a case-by-case basis.

Co-occupants: Co-occupants that are not considered part of the same household
(roommates) retain separate eligibility for the personal property that they own. You should
40

Effective Date: May 31, 2018

Chapter 3
¶ 3.16 – 3.17

50 30 9
inquire and document the ownership of personal property that appears in the LV report.
E.

Property in Storage or in Transit: Personal property located in a place other than a qualified
residence or business may be eligible. Examples include storage facilities, vehicles, hotels,
or a workplace. The applicant must establish that the damaged personal property was at a
location within the disaster area. All limitations and definitions apply in determining
eligibility.

Limitations: Eligibility for upgrading personal property is not permitted. Further,
nonessential or atypical items (e.g., extraordinarily expensive, irreplaceable or luxury items,)
may have limited eligibility based on functional or ordinary value or quantity. The Loss
Verifier makes these determinations and applies appropriate limitations.

Functional Value: For luxury items with functional use, eligibility is limited to the cost
of an ordinary item meeting the same functional purpose.

Items with Limited Eligibility: Items with limited eligibility include, but are not
limited to:
a.

Antiques;

Expensive or rare artwork, objects of art, firearms or collections.

Disaster-related moving and storage: These expenses for homeowners are eligible if
incurred to protect personal property from a pending disaster event which does result in
damage to the residence. However, if the home was not damaged as a result of the disaster,
moving and storage expenses do not have eligibility.
NOTE: Moving and storage expenses are also eligible in mandatory relocation situations.
Allowances above $5,000 must be substantiated and documented.

Ineligible Personal Property: Some personal property items are ineligible. Examples
include, but are not limited to:
1.

Cash, including coin collections, lottery tickets, stocks, bonds, and other negotiable
instruments;

Recreational vehicles not included in paragraph 3.18 C;

Pets and other animals; and

Hobby items which have little or no functional value, such as stamp collections,
butterfly collections, autograph collections, etc.

3.17. BUSINESS CONTENTS ELIGIBILITY
General Rule: Eligibility for business contents rests with the person or legal entity who owned
the damaged or lost property at the time of the disaster. (See possible exceptions in paragraph 3.1
M).
Replacement of business contents must be, to the extent possible; of the same quality and
capacity as the property lost (no upgrading is permitted).
On rental properties where certain business contents (washer, dryer, refrigerator, tools, gardening
41

Effective Date: May 31, 2018

Chapter 3
¶ 3.17 – 3.18

50 30 9
equipment, clothing, etc.) may be owned by the tenant or the landlord, ownership of these items
should be confirmed before allocating funds for repair/replacement.
A.

Definition: For disaster loan purposes, business contents means any machinery and
equipment (M&E), inventory, furniture and fixtures (FF), or office equipment damaged or
destroyed by the disaster.

B. Moving/Storage Expenses: Disaster-related moving and storage expenses for businesses are
eligible if incurred to protect business contents from a pending disaster event which does
result in damage to the business. However, if the business was not damaged as a result of
the disaster, moving and storage expenses do not have eligibility.
NOTE: Moving and storage expenses are also eligible in mandatory relocation situations.
Allowances above $5,000 must be substantiated and documented.
3.18. VEHICLE, PERSONAL VESSEL, AND PERSONAL AIRCRAFT ELIGIBILITY
A.

Definitions:
1.

Vehicle means any automobile, truck, tractor-trailer, van, mini-van, motorbike,
motorcycle, or other form of motorized ground transportation.

Recreational Vehicle (RV) means any motor home, camper, truck, van, motorbike,
motorcycle, all-terrain vehicle, or any other form of transportation used primarily for
recreation or relaxation.

General Rule: Vehicles (without limit as to number) are eligible.
1.

Eligibility can be established by obtaining a copy of the vehicle registration or
ownership documentation (title, bill of sale, etc.).

Vehicles owned by a business applicant as inventory or vehicles held for its scrap value
are eligible.

Leased vehicles are eligible for assistance to cover the uncompensated repair
costs/deductibles.

Recreational Vehicles:
1.

A recreational vehicle, such as a boat, motor home or a camper, may be considered
eligible for home loan assistance if it is the applicant's primary residence.

A recreational vehicle, such as a boat or a snowmobile, may be considered eligible for
home loan assistance (as personal property) if it is the applicant's only method of
accessing the primary residence.

Recreational vehicles may be considered eligible for business loan assistance (as
machinery and equipment) if:
a.

All expenses connected with the operation of the vehicle, including depreciation
and maintenance costs, are deducted as business expenses on the FTR, or

The vehicle(s) qualify as inventory of a wholesale or retail business concern.

Personal Aircraft may be considered eligible for home loan assistance (as personal property)
42

Effective Date: May 31, 2018

Chapter 3
¶ 3.18 – 3.20

50 30 9
if it is the applicant's only method of accessing the primary residence.
3.19. COMMERCIAL VESSEL AND AIRCRAFT ELIGIBILITY
A.

General Rule: Subject to the provisions of this paragraph, commercial vessels and aircraft
are generally eligible under business loan criteria if they were licensed by the proper
authority for commercial use at the time of the disaster.
Exception: Non-functioning vessels and aircraft held solely for display purposes, training,
or as parts inventory may not require licensing.

Vessel: A vessel must be properly registered in the state where it is operated and utilized in
a commercial activity at the time of the disaster. If the state registration does not identify the
authorized use of the vessel, you must use other verification such as tax returns, receipts for
sale of the catch, etc. If the vessel is documented with the U.S. Coast Guard, the authorized
use is listed on the documentation papers.

Aircraft: An aircraft must be properly registered (licensed) with the Federal Aviation
Administration (FAA), have a current and valid "Certification of Airworthiness" (issued by
the FAA), and be utilized in a commercial activity at the time of the disaster. In all cases,
the FAA will identify the authorized use of the aircraft.

NOTE: Refer to paragraph 3.18 for eligibility determinations on noncommercial and recreational
vessels and aircrafts.
3.20. ALTERNATE USE OF LOAN ELIGIBILITY
Generally, borrowers must use their disaster loan eligibility to replace the disaster damaged
property in like kind. However, in some situations, we can allow the applicant to purchase
property different from what was damaged as a result of the disaster. The determining factor is
the reasonableness of each request. For example:
A.

A tenant (renter) who suffered a substantial personal property loss is forced to vacate his/her
primary residence and is unable to locate comparable rental quarters. We can allow him/her
to use approvable personal property disaster loan eligibility to purchase a primary residence,
if:
1.

The amount of the disaster loan eligibility does not exceed the administrative limit on
personal property; and

The cost of the residence is no more than its FMV; and

Any cost of the residence that exceeds disaster loan eligibility is available from one or
both of the following:
a.

Injection of funds that do not have to be repaid; and/or

A loan from another lender.

Owners of destroyed manufactured home used as their primary residence may be allowed to
use their total eligibility to purchase or build a conventional home. Conversely, owners of
damaged or destroyed conventional homes used as their primary residence may be allowed to
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Effective Date: May 31, 2018

Chapter 3
¶ 3.20 – 3.21

50 30 9
use total eligibility to purchase a manufactured home (not a travel trailer) to be used as a
primary residence. However, the cost of the replacement home cannot exceed its appraised
value.
C.

Persons with disabilities may have special needs which require even more latitude when
making alternate use determinations. For example:
1.

An applicant is confined to a wheelchair which was damaged or destroyed by the
disaster in addition to other personal property items. The wheelchair was an older,
manually operated model. In lieu of replacing certain other personal property items, we
could allow the applicant to purchase a motorized wheelchair as a replacement for the
manual model.

A member of an applicant’s household is confined to a wheelchair. No personal
property damage was sustained, only RE damages. In lieu of repairing or replacing
some items, we could allow the construction of wheelchair access ramps even if none
previously existed.

NOTE: Please refer to paragraph 3.21 E for additional eligibility information.
D.

Reinforcement of existing interior rooms: In lieu of repairing or replacing some items, it is
permissible to reinforce an existing interior room even if it was not reinforced previously and
it can be completed within the approved loan amount. Reinforcement of a structure other
than interior room (e.g. garage) eligibility must be considered as an exception and will
require ACDLP approval.

Upgrades determined to be ineligible under paragraph 3.21 remain ineligible for an alternate
use of proceeds.

3.21. UPGRADING
Physical disaster loans provide funds for the repair or replacement of disaster damage to property.
The objective is to restore the property to its pre-disaster condition.
A.

General Rule: Any improvement beyond pre-disaster condition is upgrading, and is not
eligible. However, certain exceptions are authorized on a case-by-case basis.

Distinguishing Upgrading from Acceptable Replacement Choices: Similar replacement
satisfies the basic objective without raising concerns of upgrading or alternate uses of
eligibility. Borrowers can exercise a reasonable degree of discretion in choosing how to
replace the damaged or destroyed property. Upgrading usually creates a need for funds in
addition to the eligible amount, or involves using excessive amounts to improve one thing
by foregoing necessary repairs to another. Trade-offs of size and quality within the
approved loan amount are permissible.

Applicant Funded Upgrades: An applicant may make upgrades using his/her own resources
or borrowed funds. When an applicant proposes to use other resources, you must ensure
that:
1. The applicant has the ability to repay the disaster loan and any other debt; and
2. SBA's credit position is not jeopardized.
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Effective Date: May 31, 2018

Chapter 3
¶ 3.21 – 3.22

50 30 9
D.

Building Codes: All property repaired or acquired with disaster loan proceeds must meet
applicable building codes in effect at the time the necessary permits are obtained. The cost
of making improvements to meet code requirements necessary to obtain a permit or other
similar approval to make repairs is eligible. Upgrades necessary to meet building codes are
not eligible in cases of voluntary or involuntary relocation.

Minimum Residential Standards: All residential property repaired or acquired with disaster
loan proceeds must meet minimum (reasonable) standards of decency, safety, and sanitation.
Examples of minimal residential standards include interior sanitation (bath and toilet)
facilities, heat, safe wiring, and similar concerns normally covered by codes. Normally, this
is addressed by local building and occupancy codes and the costs are eligible. However, if
not addressed, these judgments about minimum standards and associated costs are made by
Loss Verification. They would include improvements which lessen the limitations of a
disability (such as ventilation system for an asthmatic) or devices to enhance suitable
functionality (bathroom grab bars in a home with someone who was infirm or a senior, an
elevator when the property was required to be elevated and the resident is unable to access
their home due to physical limitations, wheel chair ramps, etc.) These exceptions are
necessary for standards of decency, safety and sanitation. The examples provided may also
be eligible under an alternate use of loan eligibility in paragraph 3.20 C.

Protective Devices and Mitigation Measures: In some circumstances, additional protective
devices and mitigation measures not in place prior to the disaster are eligible improvements
(see paragraph 3.29).

3.22. INELIGIBLE PROPERTY
The following property is not eligible for disaster loan assistance.
A.

Condemned Structures: Any structure, residential or commercial, condemned or refused an
occupancy permit by the proper authority before the disaster occurred.

Secondary Homes: Secondary homes such as vacation homes, cabins, cottages, chalets, and
their contents, which are used for leisure and enjoyment by the owner.

Any building and its contents, including a boathouse, located seaward of mean high tide or
entirely in, on, or over water without a significant business justification, and which was
constructed or substantially improved after February 9, 1989, is not eligible. A structure
other than a building, such as a dock, or pier is eligible for SBA assistance, but is subject to
the landscaping limits defined in paragraph 3.15.

Publicly Owned Property: Public roads, highways, bridges, municipal buildings, etc.

Property Not Located Within the Disaster Area: Any property not located within the
declared disaster area at the time of the disaster.

Coastal Barrier Islands: The Coastal Barrier Resources Act of 1982 (CBRA) prohibits
financial assistance for any purpose within the Coastal Barrier Resources Systems (CBRS).
The only loans permitted are for personal property of transients or short term tenants (e.g.,
vacationers).

Effective Date: May 31, 2018

Chapter 3
¶ 3.22

50 30 9
EXCEPTION: Otherwise Protected Areas (OPA) are properties designated by the Coastal
Barrier Improvements Act of 1990 (CBIA) as otherwise protected within the CBRS. OPAs
are generally comprised of lands held by a qualified organization primarily for wildlife
refuge, sanctuary, recreation, or natural resource conservation purposes. The only
prohibition for the use of Federal funds within OPAs is a prohibition on issuance of new
Federal flood insurance policies after November 16, 1991. Properties within an OPA are
generally eligible for SBA disaster assistance if the applicant is able to comply with SBA’s
flood insurance requirements. Flood insurance may not be waived if required by law. For
loans where flood insurance is not required by law, the insurance may be waived similar to
an applicant located within an NFIP (National Flood Insurance Program) “non-participating”
or “sanctioned” community or alternative flood insurance may be accepted. If the Applicant
is unable to obtain a building permit and/or comply with the flood insurance requirement,
there still may be eligibility for relocation.
G.

Seasonal Occupancy on Leased Land:
1.

General Rule: Lessees who are only permitted to occupy their dwellings on a seasonal
or recreational basis are ineligible. This also applies to a manufactured home situated on
leased land and vessels moored in a leased slip where the lease does not permit
occupancy as a full-time primary residence.

An exception occurs when the lessor acknowledges in writing that:

The lessee was not in compliance with the lease provision for only seasonal or
recreational occupancy prior to the disaster; and

The lessor had chosen not to enforce the lease restriction; and

The lessee is and will be permitted to continue to occupy the dwelling,
manufactured home, or vessel as a permanent, year round primary residence.

Approval under this exception requires:
a.

Disaster-specific authorization from AA/DA.

Final action by the ACDAP or higher.

Agricultural Enterprises:
1.

Businesses primarily engaged in agriculture are not eligible unless they also have a nonagricultural, separable component. Disaster loan proceeds may not be used to repair or
replace physical agricultural losses (see paragraph 3.4 G).

A business which is primarily engaged in an eligible activity and secondarily engaged in
an agricultural enterprise is prohibited from using disaster loan proceeds to
repair/replace the ineligible physical agricultural losses.

As used in (1) and (2) above, the business includes the applicant business and its
affiliates.

Nurseries: Nursery farms are not eligible (see paragraph 3.1 N. for physical loans and
paragraph 3.30 E. for EIDL).

Property Located in an SFHA within a "Nonparticipating" Community or a Community
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Chapter 3
¶ 3.22 – 3.23

50 30 9
"Under Sanction”: By statute Small Business Administration funds may not be used to repair
or replace real or personal property located in an SFHA (Special Flood Hazard Area) within a
non-participating community or a community under sanction (See exception in paragraph
7.14 F.). However, applicants who relocate to a participating community will be able to meet
the statutory requirement and are eligible. (See paragraph 7.14).
3.23. CONDOMINIUM ELIGIBILITY (INDIVIDUAL UNITS AND CONDOMINIUM
ASSOCIATIONS)
Condominiums present unique issues which require different methods for establishing property
eligibility and special provisions and considerations during processing.
A.

Distinguishing Responsibilities of Individual Unit Owners from the Association. Both unit
and association applications require establishing repair responsibility and loan eligibility.
SBA makes an eligibility determination on common damage issues based on the governing
documents and state requirements regarding the ownership of the elements of a
condominium regime and the allocation of responsibilities to repair those elements in the
event of a casualty. Responsibility for determinations is with Supervisory Attorney Advisor
as delegated by ACDA.
1.

Generally, SBA will adhere to the provisions in the condominium association’s
governing documents, applicable state statutes and federal laws. These documents
must be reviewed by an Attorney Advisor to determine who has repair responsibility
and who may contribute financially to that repair.
a.

Association Declines Unit Repair Responsibility: Where SBA finds the
Association responsible for all or partial unit repairs under the governing
documents or state law, the association may, in some cases, be unable to meet the
obligation. In such cases, you must fully document the file to show that the
association is unwilling or unable to make the repairs to the individual unit(s). If
the unit owner meets all other eligibility requirements (ownership, primary
residence, rental, etc.,) the eligibility for the repairs may be deemed that of the
owner. Duplication of benefits from the owner’s insurance as well as the
association’s insurance must be carefully reviewed. The ACDA must be
consulted in these situations.

It will then be the Loan Officer’s responsibility to allocate the appropriate repair
elements from the Loss Verification Report. This allocation should also be based on
the eligibility determination completed by the Accounts Department’s review of all
necessary documents, including but not limited to:
a.

The association's Conditions, Covenants, and Restrictions (CC&Rs),

Articles of Association,

Applicable State or local laws to ascertain the rights and responsibilities of the
condominium association and individual unit owners.

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Chapter 3
¶ 3.24

50 30 9
3.24. CONDOMINIUM UNIT OWNERS
A.

Individual unit owners are eligible for the damages to their own units, subject to the
association’s governing documents and state law. The loan type (home or business) depends
on whether the unit is owner-occupied as a primary residence or whether it is used for
business purposes (such as a rental). Unit owners may be eligible for refinancing subject to
the provisions in paragraph 3.27. Units classified as secondary homes are ineligible.
NOTE: Because of the potential overlap of the individual unit owners' damage with that of
the association-owned portions of the property (e.g., interior/exterior wall, interior
ceiling/exterior roof), you should have an understanding of how the entire
condominium complex will be repaired or replaced and who is responsible for
repairs. This is defined in the association’s governing documents and state law.

General Eligibility Rule:
The borrower may have eligibility for personal property, unit repairs, and a share of any
assessment for repairs to common areas. When we process loans to individual unit owners
before the association determines how it will fund repairs to the common area, we will fund
the borrower's personal property and unit repairs.
1.

When the loss verification report indicates the individual units can be made habitable
with only minor interior repairs, proceed with processing these individual unit owner
loans for personal property and eligible unit repairs.

If major interior and exterior repairs are necessary and individual units cannot be made
habitable without the association being involved in the rehabilitation process,
individual unit owners generally cannot be considered for anything other than personal
property eligibility until the association meets and agrees on a formal course of action.

Eligibility for Assessment: If the association chooses to pass a one- time assessment to
unit owners to make common area repairs, the unit owners are eligible for their pro-rata
shares of the amount of the assessment as well as for the interior damages to their
individual units and personal property (PP), subject to program lending limits.
a.

To validate the assessment:
(1) The unit owner must provide a copy of the Assessment Resolution to
substantiate that amount of the assessment to cover the disaster-related
damage to the common areas, and/or
(2) The PDC Loss Verification Department, will determine if the documentation
is sufficient to include in the verified loss or if an on-site inspection is
necessary.

When the association has a total project cost that is above the administrative limits
and it is not being addressed through other sources, the association may choose to
pass a one-time assessment to address their shortfall. Individual unit owners
would be eligible to borrow the amount of the assessment in addition to unit
damage and personal property.
Example: The association has a total project cost of $4,000,000; they have
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Effective Date: May 31, 2018

Chapter 3
¶ 3.24 – 3.25

50 30 9
received $1,000,000 in insurance recoveries and have been approved
for a $2,000,000 SBA loan. This leaves a project shortfall of
$1,000,000 and in order to cover the shortfall the association passes a
onetime assessment to the 275 unit owners for $3,636. Each of the unit
owners would be eligible for the $3,636 assessment in addition to their
individual unit losses not to exceed the administrative limit.
4.

Association Votes Not to Rebuild: When an association has suffered substantial
damage and has voted not to rebuild, the unit owners may be forced to relocate. In
such cases, SBA considers this relocation to be mandatory.
a.

The unit owner(s) is eligible for the replacement value of their personal property,
and the lesser of the pre-disaster market value or the cost to repair the unit and the
proportionate share of common area repair, as determined by the Loss Verifier,
minus any insurance recovery received.

As the unit owner(s) also has a proportionate share of the association’s master
insurance policy, you must address the potential for duplication of benefits (DOB)
by requiring an assignment of the borrower’s interest under the Homeowners
Association’s Master Insurance Policy executed jointly by the borrower and the
Association.

As the unit owner has a proportionate share of the condominium’s common
assets, you must address the potential for DOB from the sale of the condominium
complex. SBA will require an assignment of the borrower’s interest in any
proceeds of the sale of the damaged property.

Collateral Requirements: Individual unit owners are subject to the same collateral
requirements as any other physical disaster loan recipient.

Special Provision for Calculating Eligibility for Unit Owner’s Refinancing: Individual unit
owners are eligible for refinancing. For the substantial damage calculation, the market value
or replacement value of an individual condominium unit is not limited to the value of the
internal space of the particular unit. It includes the proportional share of the condominium's
common assets, such as buildings, amenities, etc. This calculation must reflect the
individual unit owner's proportional share of any net recovery under the condominium
association's master insurance policy (see paragraph 3.27 H).

Time-Share Eligibility: Individual time-share unit owners are not eligible for SBA disaster
assistance. The HOA/business entity governing the time-shared property is eligible.

3.25. ASSOCIATION APPLICATIONS
A.

The condominium association is generally eligible to apply for damages to the areas the
association is responsible to repair (such as hallways, parking areas, sidewalks, driveways,
grounds, pools, etc.), as described in the association’s governing documents and state law.

Applications from condominium associations are classified as business loans (usually as
non-profit organizations), unless specified otherwise by their articles of association. The
following documentation may be necessary to process an association's application:
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Effective Date: May 31, 2018

Chapter 3
¶ 3.25 – 3.26

50 30 9
1.

A complete copy of the association’s governing documents (Declaration, CC&Rs
and/or Master Deed, etc. ;

A complete copy of the Bylaws and/or articles of incorporation (if association is
incorporated);

A complete list of current officers/directors of the association;

A copy of the Federal tax returns (if required) or annual reports and operating budgets
for the past three years;

A copy of the master insurance policy;

A copy of any special assessment for disaster repairs and

A complete list of names, addresses, and telephone numbers of unit owners.

Generally, you should establish a target payment based on a minimum of $25 per unit
owner. Any amount less than $25 requires proper justification.

Collateral Requirements: Generally, you secure loans to associations by taking both of the
following:
1.

A mortgage or deed of trust on real property separately deeded (such as office space,
public areas or recreational facility) to and owned by the association, as permitted by
the governing documents and state law; and

An assignment of a special assessment passed by the association in accordance with its
Bylaws, unless prohibited by state law. (The association must assess each unit owner
in an amount sufficient to provide loan repayment.)

NOTE: If the real estate collateral is sufficient to secure our loan, an assignment of special
assessment is not necessary. If the special assessment is not taken as collateral,
you should include a condition on the loan requiring the association to provide
proof of passage of a dedicated special assessment sufficient in term and amount to
pay the loan according to its terms.
3.26. OTHER ASSOCIATION ELIGIBILITY
Other associations include, but are not limited to, Planned Unit Developments (PUDs),
Cooperative Associations (Co-ops), Road Associations, Water Associations, etc. ACDA should
review applications from other types of associations to assist you in determining who the eligible
parties are.
A.

Basic Eligibility Considerations: Eligibility rests with those who owned or had a
responsibility to repair the damaged property at the time of the disaster.
1.

Formal (legal) Association Exists: If a legal entity owns the damaged property, the
entity is the eligible applicant (e.g., The Happy Valley Water Well Association, Inc.).
You process the application in the same manner as a condominium association.

Formal (legal) Association Does Not Exist: Property owners who share legal
responsibility for repair with one or more other property owners, but had not formed an
association at the time of the disaster, may apply as individuals; or they may elect to
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Effective Date: May 31, 2018

Chapter 3
¶ 3.26 – 3.27

50 30 9
form an association in accordance with State law and apply as an association, even
though the legal formalities are not yet complete.
a.

For applications as individuals:
(1) Use a home loan application when the shared responsibility for repair is
related to the applicant's primary residence;
(2) Use a business loan application when the shared responsibility for repair is
related to the applicant's business or rental property;
(3) Prior to approval, all applicants with common responsibility must have fixed
the liability proportionally among those legally responsible for the cost of the
repairs, by contract or some other legally enforceable method; (4)
A list
of names and addresses of all who share in the responsibility for repairs
should accompany the application and
(5) If the total project costs to complete all repairs exceed the SBA loan amount
a prior injection condition should be added to the loan to cover the shortfall.

For applications as an association formed after the disaster:
(1) The newly created association must complete its legal formalities prior to
loan approval; and
(2) A list of names and addresses of all members must accompany the
application.

Additional Considerations for Other Association eligibility: SBA eligibility and the
handling of applications to repair common roads and other private infrastructure will depend
on the disaster declaration.
1.

In Agency Declarations SBA is generally the only form of assistance available to repair
common road damage.

In Presidential Declarations applicants may also qualify for additional assistance
through FEMA. You should process the file to a decision based on the information
available at the time of processing even if eligibility under FEMA’s program has not
yet been determined.

3.27. REFINANCING
When a property is substantially damaged and insurance recoveries are final (see exception in sub
paragraph H 4 below), refinancing of recorded liens can make the additional disaster debt more
affordable.
A.

General Rule: All or part of all loans secured by recorded liens on homes or business
concerns substantially damaged by the disaster may be refinanced with additional disaster
loan proceeds.
1.

Home Loans: We can only consider the eligible RE (primary residence of the
applicant, including manufactured home, individual condominium units, and
houseboats) for refinancing.
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Effective Date: May 31, 2018

Chapter 3
¶ 3.27

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Business Loans: We can only consider the eligible RE and/or M&E which is essential
to the operation of the business for refinancing. Property used by the applicant
business in a manner which is analogous to M&E is treated similarly for this purpose
(e.g., furniture, carpets, drapes, linens, appliances, etc., in a hotel or motel).

Non-profit Organizations: Non-profit organizations are not eligible for refinancing
because they do not meet the definition of a business concern as defined in 13 CFR
§121.105. The Small Business Act limits eligibility for refinancing to homes and
businesses.

Definitions:
1.

Uncompensated Damage means SBA’s verified physical loss to the property in
question (regardless of legislative or administrative limits) as determined by the Loss
Verifier less any insurance or other recoveries and excluding any funds due to
contractor malfeasance.

Fair Market Value (FMV) is based upon local market conditions and is what the
property would sell for one day before the disaster occurred.

Replacement Cost means the cost to completely reconstruct the damaged structure and
restore the entire property to its pre-disaster condition.

Substantially Damaged means uninsured or otherwise uncompensated damage of
either:
a.

For homes, uninsured or uncompensated damage, which at the time of the disaster,
is either:
(1) 40 percent or more of the home's pre-disaster fair market value (FMV) or
replacement cost including the value of any land, whichever is less; or
(2) 50 percent or more of the structure’s pre-disaster fair market value or
replacement cost, (excluding the value of any land) whichever is less.

For businesses: uninsured or uncompensated damage which, at the time of the
disaster, is either:
(1) 40 percent or more of the aggregate value (lesser of market value or
replacement cost at the time of the disaster) of the damaged real property
(including the value of any land) and damaged machinery and equipment; or
(2) 50 percent or more of the aggregate value (lesser of market value or
replacement cost at the time of the disaster) of the damaged real property
(excluding the value of any land) and damaged machinery and equipment.

c.
C.

While it may be helpful in verifying the losses, loss documentation by local
authorities is not required by SBA to make the substantial damage determination.

Applicant Eligibility Requirements for Refinancing: Applicants must meet three
requirements (by statute) to be eligible for refinancing consideration:
1.

The applicant's property must be substantially damaged;

The applicant must not have Credit Available Elsewhere; and
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Chapter 3
¶ 3.27

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3.
D.

The applicant must repair or replace the damaged property.

Liens Eligible for Refinancing: Liens subject to refinancing must have existed prior to the
disaster. The actual position (i.e., first, second, etc.) and original purpose of an otherwise
eligible lien has no effect on refinancing eligibility.
1.

For real property in both home and business loans, only debts secured by a recorded
mortgage, deed of trust, or similar instrument are eligible.

For M&E in business loans, only debts secured by a recorded security instrument are
eligible. For blanket liens where you cannot distinguish which portion of the lien
relates to M&E, refinancing may be offered if all other relevant criteria are met.

Liens Not Eligible for Refinancing:
1.

Any mortgage or other lien owned by a Federal, State, or local government agency.

NOTE: Liens are eligible when the private debt is insured or guaranteed by a Federal agency
(provided the private lender owns the debt and it has not been repurchased or otherwise
assumed by the Federal agency). We do not consider the Federal Deposit Insurance
Corporation (FDIC) a Federal agency for this purpose. An SBA guaranteed debt is
eligible for refinancing as long as the debt has not been repurchased or is not owned by
SBA. In addition, state housing finance authorities which, pursuant to Federal law, fund
such mortgages or liens by issuing Federal tax exempt mortgage bonds for the purpose
of encouraging home ownership for low and moderate income families, are not
considered a state agency for this purpose.
2. Liens due to unpaid taxes, mechanics liens, or similar attachments.
3. Liens on business inventory (payments on liens on inventory may be appropriately
addressed with EIDL assistance).
4. Liens on a property in states where ODA has deemed it could not be fully compliant
with state laws (e.g. Texas).
F.

Interim/Bridge Loans: We do not consider repayment of these loans refinancing, but they
can be determined to be eligible under standard eligibility when the proceeds were used for
eligible disaster related needs.

Amounts and Dollar Limitations of Refinancing: By statute, refinancing eligibility must not
exceed:

Homes: The lesser of the amount owing at the time of the disaster on the lien(s) to be
refinanced (payoff) plus any prepayment penalty, or the amount of the eligible physical
loss to the RE.

Businesses: The lesser of the amount owing at the time of the disaster on the lien(s) to
be refinanced (payoff) plus any prepayment penalty, or the amount of the eligible
physical loss to the RE and M&E.

Calculation of Substantial Damage: Your initial calculation is based upon figures in the
Loss Verification Report. You may need to adjust these figures for insurance or other
recoveries. Adjustments may also be necessary because the Loss Verification Report may
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Effective Date: May 31, 2018

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¶ 3.27

50 30 9
not reflect the fair market values of all of the applicant's property, which may include
undamaged property as well.
1.

Components of Final Calculation (Homes): You must not include any property
adjacent to the damaged primary residence in the calculation if the other property has a
separate deed.

Business Loans: The determination of substantial damage pertains to the applicant
business, not just to the damaged property. You must consider each business applicant
as a single entity. Do not aggregate with its affiliates for this purpose.
a.

Exception for Sole Proprietors (Including Multiple Rental Properties). If one of
the ventures or locations sustained substantial damage, but the others suffered
little or no damage, you can establish eligibility for refinancing for the damaged
ventures or locations if any of the following conditions apply:
(1) The individual property is listed on a single mortgage or deed of trust and
sustained the percentage of damage necessary to establish eligibility
individually; or
(2) If the aggregate damage to multiple properties satisfies the percentage
requirement for refinancing for all the properties if they were taken as a
group, then you should take them as a group. This could make an individual
property (on a single mortgage or deed of trust) eligible for refinancing even
though the property, standing alone, did not suffer sufficient damage; or
(3) If a single mortgage or deed of trust covers more than one of the properties,
you must consider the damaged properties covered by the mortgage or deed
of trust as a group, rather than individually. The damage for the group must
meet the required percentage; or
(4) When the business premises are within the home of the sole proprietor, you
must aggregate the business and home damage to determine if the required
percentage is met.

Partnerships and Corporations are distinct legal entities: When determining
substantial damage, do not aggregate property owned by the principals either of
the entity or any of its affiliates. However, you must aggregate all property(s)
(real estate and M&E, whether damaged or not) owned by the applicant
partnership or corporation to arrive at the denominator. You include only the
uninsured damage to the property in the numerator.

Machinery and Equipment Damage Only: If the uninsured damage is only to
M&E, the calculation must include the value of all business real estate owned.

Effect of Code Requirements on Substantial Damage Calculation:
a.

General Rule: If the applicant is repairing the damaged property, you should
include the cost of code-required upgrading as part of the damage when you
calculate eligibility for refinancing; that is, the substantial damage calculation
would include the eligible physical loss to the RE plus the cost to comply with
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¶ 3.27

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code requirements. This provision applies to all code-required upgrades,
regardless of what caused the damage. If the applicant is relocating, you do not
include the cost of the code requirements as part of the damage when you
calculate refinancing eligibility.
b.

Exception to the General Rule: The ACDAP or higher must approve this
exception. Use the higher of the costs (actual loss) less insurance and other
recoveries plus code-required upgrades as compared to replacement cost
(relocation property) less insurance and any other recoveries in the numerator of
the substantial damage calculation if:
(1) The general rule above would result in reduced or no eligibility for
refinancing; and
(2) The loan request would be declined for lack of repayment ability; and (3)
The applicant plans to relocate from an SFHA to a non- SFHA instead of
rebuilding at the damaged site.

Insurance recoveries must be deducted in determining uncompensated damage.
Therefore, you cannot offer refinancing until an applicant's insurance recovery is
finalized. An exception to this rule is Increased Cost of Compliance (ICC). The
insured is required to file a separate claim from their flood claim in order to be
considered for this coverage. If all insurance and other recoveries are final except for
ICC and eligibility for refinancing would exist even if the full policy limits of ICC
were paid you can offer refinancing.

Other recoveries (e.g., CDBG grants) must be deducted in determining uncompensated
damage only if the refinancing funds have not been fully disbursed. If the refinancing
portion of the SBA disaster loan has been fully disbursed, SBA is not obligated to
recalculate the homeowner’s refinancing eligibility.

Applicants Request (or Need) for Reduced Physical Loan Amount.
a.

If the uncompensated loss meets or exceeds the substantial damage criteria, but
the applicant, through other means, completes the repairs for less than that
amount, you must use the uncompensated loss as the basis for calculating
substantial damage. This includes situations where the applicant does the actual
work or acts as the general contractor, etc.
(1) If the difference between the Loss Verification Report and the actual cost is
large, or cannot reasonably be explained, you should consult with Loss
Verification about the discrepancy.
(2) If we determine the verification to be inaccurate such that the loss does not
meet the substantial damage criteria, and the refinancing funds are not
disbursed, the ACDA must review the case to determine further action.

When the applicant elects not to repair or replace all the damage:
(1) If we know this at the outset (not considering its impact on collateral at this
time), there may be no eligibility for refinancing because the damage to be
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Chapter 3
¶ 3.27 – 3.28

50 30 9
repaired may be less than substantial. The law requires that the property must
be substantially damaged and repaired or replaced.
(2) If we do not know this in advance, the mandatory paragraphs in the LAA
requiring the return of refinancing proceeds take effect.
NOTE: Voluntary Payoff of Mortgages. If an applicant qualifies for refinancing under this
paragraph but used insurance proceeds to voluntarily pay off an eligible mortgage,
the applicant is eligible for reimbursement of the funds used to pay off the
mortgage up to the amount of the eligible physical loss. The property must be
substantially damaged after deducting all insurance funds, including the amount
used to pay off the mortgage, and must meet all other refinance eligibility.
I.

Contact with Prior Lien Holders: When considering refinancing, if debt is not reflected in
the credit bureau report CBR you should request from each lien holder the payment history,
payoff amount and collateral used to secure the loan being refinanced. You should initially
attempt to obtain the information by phone. If phone contact is not possible or if the lien
holder will not respond, send SBA Form 143 (Credit Inquiry Letter) to the lender and
proceed with refinancing by using the CBR and other financial information in the case file.

Prepayment Penalties: A prior lien holder may have a legal right to enforce a prepayment
penalty if we refinance all or any part of the existing lien(s).
The prepayment penalty can be included in the refinancing eligibility or you can consider
this as an indirect cost (see paragraph 3.12 B 2).

Repayment Terms:
1.

When we fully refinance an existing lien, the SBA payment generally should be at least
equal to the amount of the principal and interest portion of the payment to the existing
lien holder.

You must justify any exceptions in the case file.

Return of Refinancing Proceeds: When refinancing funds are included in a disaster loan, if
the borrower fails or refuses to repair or replace the damaged property, SBA will demand
return of the proceeds for refinancing.

M. Authority to Approve Refinancing: Generally, the authority to approve refinancing
accompanies the delegated authority to approve a loan. However, if the amount
recommended for refinancing exceeds the amount recommended for the real estate physical
loan only the ACDAP or higher can approve the loan. (See subparagraph H above). The
LO’s justification should address such issues as additional repayment or collateral risk, how
the applicant can address the physical loss in excess of the loan funds for that purpose, and
the potential for abuse of the refinancing eligibility.
3.28. RELOCATION
Relocation occurs anytime the applicant either elects to or is required to move from the damaged
home or business to any other location.
A.

General Rule: By regulation, we cannot provide assistance to any applicant (home or
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business) who wishes to relocate voluntarily outside the business area where the disaster
occurred. However, we may provide assistance if a relocation is other than voluntary.
Rebuilding the damaged structure at another location on the same parcel of real estate is not
considered relocation unless the damaged structure was located in an SFHA and is being
rebuilt in a non SFHA on the same parcel.
B.

Types of Relocations: Moving next door, across the street, or across the country are all
relocations. However, the reason(s) for the move determines the type of relocation, and
corresponding limitations and restrictions on eligibility.
1.

Mandatory Relocation: Relocation is mandatory when an applicant/borrower has RE
damage and:
a.

Is unable to repair or rebuild because appropriate governmental authorities will
not permit repair or rebuilding. This usually occurs when the applicant is denied a
building permit, occupancy permit, or other required permission from local,
county or State officials; or

The damaged site was in an SFHA and sustained substantial damage as defined by
the NFIP and the relocation property is not in an SFHA. NFIP defines substantial
damage as “damage of any origin sustained by a structure whereby the cost of
restoring the structure to its before damaged condition would equal or exceed 50
percent of the market value of the structure before the damaged occurred.” For
the purposes of establishing relocation eligibility, SBA will perform the
calculation based on the loss amount and property value as established by the Loss
Verifier. We will not require documentation from local authorities that the NFIP
definition has been met; or

Is unable to repair or rebuild because the condominium association has voted not
to rebuild.

Involuntary Relocation: Relocation is involuntary when the applicant/borrower is
permitted to repair or rebuild, but elects to move because of "special or unusual
circumstances" or "uncontrollable or compelling reasons" specifically cited in SBA's
regulations (see subparagraph D and E below).

Voluntary Relocation: Relocation is voluntary when the applicant/borrower is
permitted to repair or rebuild but instead elects to move and none of the “special or
unusual circumstances” or “uncontrollable or compelling reasons” listed in
subparagraphs D and E below apply. SBA can only fund a voluntary relocation if the
applicant moves within the confines of the business area.

Business area means the municipality that provides general governmental services to the
damaged business or home. If not located within a municipality that provides general
governmental services, then business area means the county or equivalent political entity in
which the damaged business or home is located. In unusual cases, where the municipality is
comprised of more than one county (e.g., New York City), the business area is the county in
which the borrower is located. SBA does not restrict the business area to divisions smaller
than a city or town (i.e., school, hospital, other special purpose districts, election wards and
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precincts, etc.).
D.

Special or Unusual Circumstances: When a homeowner or renter must relocate due to
special or unusual circumstances, the relocation is involuntary. These circumstances
include, but are not limited to:
1.

Demonstrable risk that the business area will suffer future disasters;

Change in employment status, such as employment transfers, loss of job, relocation for
a new job, lack of adequate job opportunities in the business area, or implementation of
scheduled retirement plans within 18 months after the occurrence of the disaster;

Medical reasons; or

Special family considerations which necessitate a move outside of the business area.

Uncontrollable or Compelling Reasons: When a business must relocate due to
uncontrollable or compelling reasons, the relocation is involuntary. These reasons include,
but are not limited to:
1.

Elimination or substantial decrease in the market for the business product or service as
a consequence of the disaster;

Change in the demographics of the business area within 18 months prior to the disaster,
or as a result of the disaster, which makes it uneconomical to continue the business in
the business area;

Substantial change in business costs as a result of the disaster which makes the
continuation of the business in the business area not economically viable;

Location of the business in a hazardous area such as an SFHA or an earthquake prone
area;

Change in the public infrastructure in the business area within 18 months prior to or as
a result of the disaster that would result in substantially increased expenses for the
business in the business area;

Implementation of decisions adopted and partially implemented within 18 months prior
to the disaster to move the business out of the business area for good and sufficient
business or personal reasons; or

Other factors which undermine the economic viability of the business area.

Eligibility Provisions, Amounts, and Limitations:
1.

Mandatory Relocation: When relocation is mandatory, we consider the real property a
total loss, regardless of the actual extent of physical damage.
Mandatory relocation provisions do not apply to tenants and renters, except in cases of
leasehold or similar improvements (e.g., owned manufactured housing on leased land).
a.

The applicant/borrower may relocate anywhere in the United States (including its
territories and possessions and Puerto Rico). No reasons need be cited; however,
the applicant/borrower must meet the criteria outlined in subparagraph 3.28 B 1.

The applicant/borrower may not relocate to an SFHA if the damaged site was in
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an SFHA and sustained substantial damage as defined by subparagraph 3.28.B 1
b.
c.

The amount of eligibility for the damaged real property and improvements is the
replacement cost of the damaged property subject to these provisions:
(1) The applicant/borrower may choose to move the damaged structure to the
relocation site and repair the structure, provided the loan does not exceed the
cost to build a comparable replacement structure at the relocation site;
(2) The applicant/borrower may choose to purchase a replacement structure,
provided that it is equivalent and the loan is not used for upgrading;
(3) If the damaged property is a rental or investment property which has an
unusually low pre-disaster FMV because of its physical condition (e.g.,
deferred maintenance), location, or similar market reasons, the cost to replace
the structure cannot exceed its pre-disaster FMV (see paragraph 3.12 C.);
(4) If the damaged property is a condominium where the homeowners
association has voted not to rebuild, the amount of eligibility for the damaged
real property and improvements is not limited to just the market value or
replacement value of the condominium unit itself but must also include the
unit owner’s proportionate share of the condominium association’s common
assets, such as buildings, amenities, etc.;
(5) Any code compliance costs which would have been required to repair or
rebuild at the damaged property site may not be transferred to the relocation
site eligibility;
(6) Additional costs to meet building codes at the relocation site are eligible;
(7) Any closing costs associated with the transaction are eligible;
(8) The applicant/borrower is also eligible for reasonable moving and storage
costs. The limit for moving expense for contents of the damaged structure is
$5,000 for home business loan borrowers. Allowances above these amounts
must be substantiated and documented; and
(9) Disaster mitigation assistance is not eligible.
(10) Debris removal at the disaster damaged site is eligible without any further
documentation.

Involuntary Relocation: When relocation is involuntary, there is no effect on disaster
loan eligibility based upon where the applicant elects to relocate. Other limitations
apply, as follows.
a.

The applicant/borrower may relocate anywhere in the United States, including its
territories, possessions, and Puerto Rico.

Involuntary relocation provisions also apply to tenants and renters.

The amount of loan eligibility is subject to these provisions:
(1) The physical loss eligibility for RE is limited to the cost of repairing the
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damage to the real property at the disaster site;
(2) The physical loss eligibility for tenants with eligible LHI is limited to the
cost of repairing the LHI at the disaster damaged site;
(3) Any code compliance costs which would have been required to repair or
rebuild at the damaged property site are not "transportable" to the relocation
site;
(4) Any costs of required code compliance at the relocation site may be eligible
as an alternate use of proceeds;
(5) Any closing costs associated with the transaction are eligible;
(6) Disaster mitigation assistance is not eligible;
(7) Moving expenses are not eligible as part of a physical loss loan; and
(8) Debris removal at the disaster damaged site is eligible without any further
documentation.
3.
G.

Voluntary Relocation Within the Business Area: The amount of loan eligibility is
subject to the same restrictions as involuntary relocations.

The Relocation Plan: If you recommend approval for relocation, the case file must state
how the applicant plans to replace the damaged property.
1.

A relocation plan should address the following:
a.

A detailed explanation of why the applicant either desires to or must relocate;

If the relocation property is known, a copy of the purchase contract, agreement for
sale, etc., and a complete legal description;

A complete cost breakdown and financing proposal for the property to be
purchased, built, or leased;

If the relocation property is unknown (not selected), details of the applicants’
intentions as to what type of property they will be looking for, and where;

What plans, if any, the applicant has for the disaster damaged property;

How the applicant will handle any remaining financial obligations on the damaged
property; and

A flood zone determination on the relocation property.

Business relocation plans should also address the following:
a.

If the applicant has adequate funds to sustain the business and its owners until
relocation property is selected, built, or leased;

If the applicant performed adequate market research on the prospective business to
be purchased; and

If business operations are changing, whether the owner has the necessary
managerial ability and industry knowledge.

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3.

In addition to the requirements stated above, if the applicant is a unit owner in an
association that has voted not to rebuild, they will need to submit the following:
a.

A complete copy of the Association’s CC&R’s;

A copy of the Association’s Master Insurance Policy;

A copy of the documentation from the Association stating they will not rebuild
and identifying the applicant’s/borrower’s proportionate share of the total
common area; and

If available, documentation stating the pre-disaster value of the land
improvements for the Association’s common areas.

If the applicant is uncertain about relocation (other than mandatory situations), you
must process the application under the assumption the applicant will repair the
damaged property.

When you discuss relocations, you should strongly urge applicants to make any
purchase agreement, contract for sale, or new lease subject to written SBA approval.

Refinancing: Authorized refinancing may be available to applicants who relocate (see
paragraph 3.27).

Collateral Requirements and Disaster Damaged Property: The damaged property from
which the applicant is relocating may have significant value.
1.

Collateral Requirements: Generally, we require both the damaged property and the
relocation property as collateral, unless the damaged property has already been sold.
Any exception to this general rule must be justified in the case file. If the damaged
property has outstanding liens, we will permit the lien holder to file a lien in the same
amount on the relocation property, provided they release their lien on the damaged
property. In these cases we will take a subordinate lien on the relocation property and a
first lien on the damaged property. Otherwise, we will take a first lien on the relocation
property and a junior lien on the damaged property.
NOTE: We will not require a title search on the disaster damaged property when you
determine that the relocation property is sufficient to fully secure the loan.
We will require a title policy only when the use of proceeds are designated for
the purchase of the property.

Disaster Damaged Property: We have an interest in the damaged property because the
property may have value as a source of additional funds for the disaster survivor to
recover financially from the disaster.
a.

Damaged property used as collateral should have a “due on sale” clause.

If the damaged property has been sold, the portion of the net sales proceeds that
duplicates the disaster loan will generally be applied as a DOB.

3.29. PROTECTIVE DEVICES AND MITIGATION MEASURES
A.

General Rule: For each specific peril, measures or devices may exist to provide protection
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to real estate structures and contents (personal property and business contents). Generally
SBA can loan funds for the repair or replacement of these measures, allow funds as a code
requirement, or fund optional improvements for these purposes. Measures to protect nonessential structures or decorative features are not eligible. Protective devices or mitigation
measures in place before the disaster are eligible as a verified loss. If not in place before the
disaster, eligibility is based on the need for adding such a device or measure. Examples of
these devices or measures include, but are not limited to the following:

Retaining walls;

Sea walls;

Grading and contouring land;

Elevating flood prone structures;

Relocating utilities;

Retrofitting structures; and

Modifying structures, including construction of a safe room or similar storm shelter
designed to protect property and occupants from tornadoes or other natural disasters.
Any safe room or similar storm shelter must be constructed in accordance with
applicable standards issued by the Federal Emergency Management Agency.

Pre-existing Protective Devices or Measures: If the devices or measures existed prior to the
disaster, the full cost to repair or restore to pre-disaster condition is an eligible verified loss,
except when the devices or measures were installed outside of a home or other building. In
those instances, only the cost of repairing or restoring the device to functional pre-disaster
condition is eligible.
1. Costs of repairs related to cosmetic, recreational, or nonfunctional embellishments are
subject to the landscaping limits.
2.

If existing protective measures and devices could also qualify as mitigation under subparagraph E of this section, and the full verified loss cannot be funded due to the
administrative limit, the funds may be included under mitigation eligibility.

Code Requirements for Protective Devices or Mitigation Measures: If the devices or
measures did not exist prior to the disaster, the full cost of a device or measure to meet code
requirements is eligible. You may include code required upgrades which could also qualify
as mitigation and which cannot be funded due to the administrative limit under mitigation
eligibility.

Necessity of Protective Devices or Mitigation Measures to Make Disaster Repairs: If the
devices or measures did not exist prior to the disaster, but are absolutely necessary to repair
or restore the property, the full cost is eligible if:
1.

It is the only feasible or practical method of repairing or restoring disaster damage to
land, land improvements, or structures; and

It prevents immediate and continuing danger of serious damages to structures (not land
and land improvements, or non-essential structures of the type commonly subject to the
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landscape limit); and

We receive written evidence from a professional third-party (such as an engineer's
report) which clearly establishes the necessity for the device or measure (opinions from
real estate agents, insurance adjusters and the like should not be considered); and

You document the necessity in the case file.

Post Disaster Mitigation Measures: The statute provides eligibility for the costs of these
devices or measures subject to the following:
1.

Measures designed to protect real estate, leasehold improvements; personal property or
business contents are eligible. Eligibility is exclusive to the damaged property and
does not transfer if the applicant relocates.

NOTE: The loan amount for the disaster damaged property must include funds for physical
losses (RE and/or Contents) for the property mitigation is being loaned. We cannot
approve a loan for post-disaster mitigation only.
2.

The maximum eligible cost is 20 percent of the verified physical loss (before any
duplicated benefits are deducted), with a maximum of $200,000 for home loans only.
a.

This additional mitigation amount up to 20 percent is not subject to the $200,000
administrative limit for real property damage for home loans. The 20 percent is
based on the full amount of the loss for both RE and PP. Thus, the maximum
possible amount of a disaster home loan is $640,000 ($200,000 for RE damage,
$40,000 for personal property damage, $200,000 for mitigation, and $200,000 for
refinancing). See paragraphs 7.5 A and 8.4 E for information on eligible increases
due to malfeasance.

For business loans, the 20 percent is subject to the $2,000,000 legislative limit.

For refinancing purposes, you do not include the additional amount in calculating
substantial damage or when determining the eligible refinancing amount.

You may include code required upgrades which could also qualify as mitigation
and which cannot be funded due to the administrative limit under mitigation
eligibility.

Mitigation amounts greater than $50,000 up to $200,000 for home or business
loans requires final approval by the CD/PDC. Mitigation amounts greater than
$200,000 requires final approval by AA/DA.

The proposed device or measure must protect or mitigate against damage from the
same type of occurrence as the declared disaster (e.g., protection against future flood
damage when the disaster was a flood).

The applicant must choose the protective device or mitigation measure. You must not
recommend any specific mitigation measure or comment on the relative merits of one
measure as compared to another. The Loss Verifier must evaluate each request for
need or appropriateness before you can take action.

During loan processing you must:
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a.

Not include the additional mitigation amount in the credit elsewhere determination
(because these costs are voluntary);

Address in the case file how the applicant will fund the difference if the cost of the
device or measure exceeds the allowable mitigation loan amount; and

Include in the LAA a specific use of proceeds condition.

Generally, applicants can request funds for mitigation at any time during the filing
period, or if a loan is approved, through the time of full disbursement. After full
disbursement, we will accept a request for additional funds for mitigation if we
determine that the delay resulted from substantial causes essentially beyond the control
of the applicant.

You must base the 20 percent limitation on the verified physical loss (the original
verified physical loss, plus increases, and less decrease) at the time of the approval of
an additional amount for mitigation. If the amount of the verified loss for physical
damage is subsequently decreased, we do not decrease eligibility for mitigation funds
we have already approved. But if the amount of the verified loss for physical damage
is subsequently increased, mitigation eligibility is increased proportionally.

Alternate use of loan eligibility is permissible to cover mitigation measures. The 20
percent limit applies only to the amount added to the loan amount for physical damage,
and not to the alternate use. As with all requests for alternate uses of eligibility,
approval is contingent upon our conclusion that sufficient repairs can be made to make
the damaged property reasonably usable and safeguard the Agency's collateral.
Generally, we accomplish this by disbursing that part of the proceeds to fund the
necessary repairs prior to that part to fund the mitigation measure.

In cases of a condominium or similar association where the damage is to the real
property of individual unit owners and to the common property owned by the
association, the individual condominium unit owners may assign their mitigation
eligibility to the condominium association.

10. Tenants who own leasehold improvements are eligible for mitigation. However, a
lease requirement to repair the owner's real property does not convey mitigation
eligibility to the tenant.
ECONOMIC INJURY DISASTER LOANS
3.30. ECONOMIC INJURY DISASTER LOAN (EIDL) ELIGIBILITY
A.

Eligible Concerns: The Small Business Act authorizes SBA to make working capital loans
to eligible farm related and non-farm related small business concerns, most private nonprofits of any size, small businesses engaged in aquaculture, and small agricultural
cooperatives which:
1.

Are located within the declared disaster area; and

Have suffered, or are likely to suffer, substantial economic injury as a result of the
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disaster; and
3.

Do not have Credit Available Elsewhere; and

NOTE: A business need not suffer any physical damage to be eligible for EIDL assistance.
B.

Definitions:
For purposes of establishing EIDL eligibility, the following definitions apply.
1.

Small means any business concern or agricultural cooperative meeting the applicable
size standard for its industry at the time the declared disaster commenced.

Business concern means any business entity organized for profit, with a place of
business located in the United States which operates primarily within the United States
or which makes a significant contribution to the U.S. economy through payment of
taxes or use of American products, materials, or labor. The business concern may be in
the form of an individual proprietorship, partnership, limited liability entity,
corporation, joint venture, association, trust, or a cooperative; except that where the
form is a joint venture there can be no more than 49 percent participation by foreign
business concerns in the joint venture. Generally, concerns eligible for EIDLs must
conform to SBA's 7(a) program requirements.

Agricultural cooperative means those cooperatives acting pursuant to the provisions of
the Agricultural Marketing Act (12 U.S.C. 1141(j)) and § 3(j) of the Small Business
Act. These associations operate for the mutual benefit of the members (producers or
purchasers) and conform to a. or b. and, in all cases, c. below:

No member of the association is allowed more than one vote because of the
amount of stock or membership capital they may own therein;

The association does not pay dividends on stock or membership capital in excess
of 8 percent per annum; and

The association does not deal in farm products, farm supplies, and farm business
services with or for nonmembers in an amount greater in value than the total
amount of the business transacted with or for members. All business transacted
by any cooperative association for or on behalf of the United States or any agency
or instrumentality thereof shall be disregarded in determining the volume of
member and nonmember business transacted by the association.

Aquaculture is defined as the propagation and rearing of aquatic organisms in
controlled or selected aquatic environments for any commercial, recreational, or public
purpose (as defined by the National Oceanic and Atmospheric Administration).
Aquaculture enterprises fall under NAICS codes 112511- Finfish Farming and Fish
Hatcheries; 112512-Shellfish Farming; 112519-Other Aquaculture (animal organisms,
e.g. turtles, frogs, alligators); and 111998-Other Miscellaneous Crop Farming (plant
organisms, e.g. algae, seaweed). Eligible aquaculture can take place in a natural or
manmade environment, and can involve both marine and freshwater species. See also
paragraph 3.4 G.

5. For private non-profit organizations, refer to paragraphs 3.2, 3.25, 3.26 and 3.27.
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C.

Basic EIDL Eligibility Determinations:
You must make three basic eligibility determinations on all EIDL applications.
1.

Location: Section 7(b) (2) of the Small Business Act requires that all EIDL applicants
be located in a declared disaster area. This includes all counties covered in the
declaration. There must be a physical presence in the disaster- affected area for a
business to be eligible. An applicant's economic presence alone in the affected area(s)
does not meet this location requirement. The applicant must demonstrate a physical
presence. The physical presence must relate to the claimed economic injury and should
be tangible and significant. Merely having a P.O. Box in the disaster area would not
qualify as a physical presence.

Business Activity: You must consider two measures of business activity. Both must
be an eligible activity in order for the applicant to be eligible for EIDL assistance.
a.

Business Loss Activity: The activity for which the loss is being claimed must be
eligible. Agricultural enterprises (excluding aquaculture) are the most common
ineligible activities conducted by sole proprietors. If this is the primary industry,
the proprietor is ineligible regardless of the nature of the activity claiming the loss.
(For the specific policy concerning the eligibility of agricultural enterprises, see
paragraph 3.30 F 1 e)

Primary Industry: You must determine if the applicant business concern,
combined with its affiliates (refer to SOP Appendix 19 for guidance on
determining affiliation), conducts more than one type of business. If so, you must
identify the primary industry of the affiliated group. This is generally the activity
producing the most revenue (refer to 13 CFR §121.107). The primary industry of
the affiliated group must be an otherwise eligible activity for the applicant to be
eligible, regardless of the nature of the loss activity.
For example: Joe Smith owns 100% of a corporation named ABC, Inc. which
operates a clothing store. ABC, Inc. applied for an EIDL as a result of a 2014
disaster. Mr. Smith also owns a farm and reports income from his farm operation
on Schedule F of his personal IRS Form 1040, Federal Income Tax Return. He
reported gross revenue of $750,000 for the farm operation in 2013 which was the
year preceding the disaster. The gross revenue for ABC, Inc. in 2013 was
$240,000. As a result, the primary industry of the affiliated group is farming
which is ineligible for EIDL assistance. Farming is the primary industry because
the farm operation generated more gross revenue in the year preceding the disaster
than the clothing store. This means neither the farm operation nor ABC, Inc.
would be eligible to receive an EIDL. However, if ABC, Inc. had physical losses
as a result of the disaster, it would be eligible for a physical loan only.

Size: An applicant for an EIDL must be a small business concern (PNP of any size are
eligible). The applicant business, including any affiliates, must satisfy two criteria (13
CFR §121.301 and paragraph 3.32):
a.

The size of the applicant alone (without affiliates) must not exceed the size
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standard for the industry in which the applicant is primarily engaged; and
b.

The size of the applicant combined with its affiliates must not exceed the size
standard designated for either the primary industry of the applicant alone or the
primary industry of the applicant and its affiliates, whichever is higher. (For
guidance on making the size determination, refer to 13 CFR §121.)

Independently Owned and Operated Business:
Section 3(a) of the Small Business Act states: For the purpose of this Act, a small business
concern...shall be deemed to be one which is independently owned and operated and which
is not dominant in its field of operation. You decide these issues on a case-by case basis.
1.

Critical Factors: You must examine two critical factors to determine if a business is
independently owned and operated.
a.

The owner(s) must have a business risk resulting from investing in facilities or
equipment and by incurring ongoing expenses, which must be paid regardless of
whether the operation generates a profit. The owner must share the risk of both
the profits and the losses.
For example, an individual participates as a crewmember on a fishing boat and
does not have an investment in the boat or equipment. The crewmember
works for a share of the catch, reduced by certain trip expenses (fuel, food,
etc.), which are deducted from the catch. If the catch is insufficient to cover
the expenses, the crewmember incurs no liability for trip expenses. Thus,
this individual is not a small business concern and is not eligible for EIDL
assistance.

The business operation must be free from significant control by other concerns
(e.g., the customers or businesses that pay for its services). However, in
determining what constitutes significant control, consider that a state licensing
prerequisite that requires an independent contractor to work in conjunction with a
licensed firm does not, in and of itself, disqualify an independent contractor from
participation in the EIDL program.
For example, in the real estate industry, the broker/agent relationship is often more
related to State law rather than any sort of significant day-to- day control
over what the agent does in terms of how they conduct business, build
clientele, or market services. Many agents operate to a great deal
independently of the broker with their own websites, marketing
materials/programs, and may even have their own staff including licensed
assistants and transaction coordinators. In such cases, it is possible,
considering all relevant circumstances, to find that the agent is an
independently owned and operated business and may be eligible.

Other Factors to Consider: in making eligibility determination include the following:
a.

The agent is engaged by the broker for an indefinite period of time.

The agent is not required to follow a routine or schedule set by the firm and is free
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to set his own working hours.

The broker firm may furnish forms, records, and promotional materials, but the
agent furnishes his own place of business, equipment, all other materials, and
supplies used in performing his services.

The agent may independently hire, supervise, pay, and discharge others assisting
him.

The broker firm pays the agent strictly on a commission basis. The agent receives
no pension, sick leave days, paid vacation days, or bonuses and has no guaranteed
minimum amount of pay. The broker does not carry workmen’s compensation
insurance on the agent and does not deduct social security taxes or federal or state
income taxes from the agent’s pay.

Substantially all payments for their services as agents are directly related to sales,
rather than the number of hours worked.

Their services are performed under a written contract providing that they will not
be treated as employees for Federal tax purposes.

Possession of a business license does not in and of itself create eligibility.

If the applicant is a franchise, affiliation between the parties and program
eligibility must be determined as early as possible in the application process and
documented in the case file. (See Appendix 19)

Effect of IRS Guidelines: Not all self-employed persons or independent contractors for
tax purposes rise to the level of "small business concern" as required for EIDL
eligibility. Merely filing a Schedule C with the Federal Tax Return does not qualify the
individual as an independently owned and operated business. We are not bound by IRS
guidelines for determining if an individual is an employee or an independent
contractor. EIDL eligibility is contingent upon compliance with the business risk and
freedom from control factors.

Other EIDL Eligibility Matters:
1.

Drought: Under Secretary of Agriculture and Governor’s Certification disaster
declarations, drought is an eligible declaration type. Therefore, small businesses and
small agricultural cooperatives that have suffered economic injury as a direct result of
drought are eligible for EIDL assistance under both types of declarations. As drought
is not an eligible declaration type under a Presidential or Agency declaration; physical
disaster assistance is not available.

NOTE: Per the National Integrated Drought Information System Act of 2006 as amended,
the term “drought” means a deficiency in precipitation:
a. That leads to a deficiency in surface or subsurface water supplies (including rivers,
streams, wetlands, ground water, soil moisture, reservoir supplies, lake levels, and
snow pack); and
b. That causes or may cause:
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(1) Substantial economic or social impacts; or
(2) Substantial physical damage or injury to individuals, property or the
environment.
For example, a ski resort that is suffering economically as a result of a deficiency in
precipitation that would cause a deficiency in snow pack or a marina that is suffering as
a result of low lake levels could be eligible under a drought declaration.
2.

Below Average Water Levels: The Administrator may declare a disaster for below
average water levels on the Great Lakes, or on any body of water that supports
commerce by small business concerns.
NOTE: This includes, but is not limited to, lakes, rivers, creeks, channels, and other
bodies of water that support small business concerns. It also includes bodies
of water that border, but are not completely in, the United States, such as the
Great Lakes (which share a border with Canada) or the Rio Grande River
(which shares a border with Mexico).

Nurseries: SBA regulations define nurseries as commercial establishments deriving 50
percent or more of their annual receipts from the production and sale of ornamental
plants and other nursery products, including, but not limited to, bulbs, florist greens,
foliage, flowers, flower and vegetable seeds, shrubbery, and sod. This type of business
is a nursery farm and is an agricultural enterprise.
For purposes of EIDL eligibility, nurseries deriving less than 50 percent of annual
receipts from the production of nursery or other agricultural products are not
agricultural enterprises.
a.

In SecAg’s and Governor’s Certification, declarations specifically for drought,
nursery farms, wholesale nurseries, and retail nurseries are all eligible for EIDL
assistance, by statute.

In Presidential and Agency Declarations, nursery farms (as defined by SBA) are
not eligible for EIDL assistance because they are classified as agricultural
enterprises. Wholesale and retail nurseries, that is, nurseries that do not produce
or propagate the majority of the merchandise which they sell, are eligible except
for the portion of their business activity, which deals with propagation.

Changes in Market or Commodity Prices: Changes in market or commodity prices, for
whatever reasons, do not constitute a basis to find eligible economic injury.

Military Reservist EIDL (MREIDL):
a.

The intent of this program is to provide working capital assistance to small
businesses that experience, or will experience, financial difficulties as a result of
an essential employee being called up for active duty as a Reservist or member of
the National Guard due to a period of military conflict. An essential employee is
an individual (whether or not the owner of the small business) whose managerial
or technical expertise is critical to the successful day-to-day operations of the
applicant small business.
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b.

Period of military conflict is
(1) A period of war declared by Congress, or
(2) A period of national emergency declared by Congress or the President, or
(3) A period of contingency operation. A contingency operation is designated
by the Secretary of Defense as an operation in which our military are or may
become involved in military actions, operations, or hostilities (e.g.
peacekeeping operations).
NOTE: A period of military conflict does not include instances when the
Governor may activate the Guard as a result of a disaster event.

Although we can accept applications with a notice of expected call-up, we cannot
complete all processing until we have a copy of the essential employee’s official
call-up orders. Upon receipt of an acceptable application, process the file to a
decision. If a decline or withdrawal is recommended, decline or withdraw the file
using normal procedures. If an approval is possible, withdraw the file pending
receipt of the official call-up notice. Upon receipt of the official notice, reactivate
the file and complete the processing. (See Appendix 6 for a complete list of the
filing requirements).

Ineligible EIDL Applicants:
1.

The following applicants are not eligible for EIDL assistance.
a.

Lending or Investment Concerns (except for real estate investments held for
rental)

Multi-level Sales Distribution (Pyramid) Concerns

Speculative Activities

Non-profit Organizations that are not considered a Private Non-Profit

Consumer and Marketing Cooperatives. However, other cooperatives and small
agricultural cooperatives meeting applicable size standards are eligible

Not a small business concern (except for PNP of any size)

Gambling Concerns. Concerns that derive more than one-third of their annual
gross revenue from legal gambling activities

Casinos, Racetracks, Etc. Businesses whose purpose for being is gambling (such
as casinos, racetracks, poker parlors, etc.) are not eligible for EIDL assistance
regardless of their ability to meet the one-third criteria established for otherwise
eligible concerns

Loan packagers who derives more than one-third of their annual volume from the
preparation of applications seeking financial assistance from SBA

Religious Organizations.

Political or Lobbying Concerns.

Pawn shops, when 50 percent or more of previous year’s income was derived
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from interest
m.

Real Estate Developers. Establishments primarily engaged in subdividing real
property into lots and developing it for resale on their own account.

Life Insurance Companies.

Concerns Engaged in Illegal Activities (as defined by Federal guidelines).

Government-owned concerns, except for businesses owned or controlled by a
Native American tribe. Refer to paragraph 3.1 Q for guidance regarding tribal
owned businesses

Concerns with Principals Incarcerated, on Parole or Probation: remain ineligible
if the parole or probation is lifted solely because it is an impediment to obtaining a
loan. (See possible exceptions in paragraph 3.6 A)

Concerns engaged in live performances of, or the Sale of Products, Services, of a
Prurient Sexual Nature.

Businesses considered as hobbies.

Concerns Not Located in the Declared Disaster Area.

Concerns Determined by SBA to have Credit Available Elsewhere.

Concerns Involved in Change in Ownership Situations: Concerns which had a
substantial change of ownership (more than 50 percent) after the impending
economic injury became apparent, and no contract for sale existed prior to that
time are ineligible (see possible exceptions in paragraph 3.1 H and I).

Concerns Established Post-Disaster: If a small concern was established after an
impending economic injury became apparent, the owner assumed the risk and did
not incur economic injury.

NOTE: The only exception subparagraph c. and d. above is under a Secretary of
Agriculture designation. In the case of a single declaration covering multiple
years, an eligibility determination due to the change in ownership or creation
of a new business after the onset of the disaster would need further review.
This determination is due to the delayed time from the onset of the disaster to
the date the disaster is declared and should be conducted on a case-by-case
basis. Historically, a new or separate declaration for each year is issued and
this may give eligibility for the business.
For example: The Secretary of Agriculture declaration has an incident period that
covers January 1, 2012 through June 30, 2014 or multiple years due to drought
conditions. The onset of the disaster was January 1, 2012 but the applicant did not
purchase the business until January 2, 2013. In this example, the onset of the incident
date is prior to a change in ownership or new business creation. However, the business
is determined to be eligible from the date the business was purchased since crops in
2013 and 2014 were affected by the drought conditions.
e.

Agricultural Enterprises: If the primary activity of the business (including its
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affiliates) is agricultural, as defined in § 18(b)(1) of the Small Business Act,
neither the business nor its affiliates are eligible for EIDL assistance even though
the non-agricultural portion of an agricultural enterprise may be eligible for
business disaster assistance (see paragraph 3.4 G). If more than 50% of an
Applicant’s cost of goods sold (COGS) is derived from the purchase of goods
from the principals’ and/or affiliates’ agricultural production, the Applicant is
considered an adjunct activity of an agricultural enterprise (e.g. farming operation)
and not eligible for EIDL assistance.
EXCEPTION: Small businesses which are engaged in aquaculture (see
subparagraph 3.4 G 3) are eligible for EIDL assistance, under § 3(z) of the Small
Business Act. PNPs engaged in aquaculture are not eligible.
f.

Feedlot Operators: Feedlot operators are not eligible for EIDL assistance,
regardless of the manner in which they operate (e.g., buying and selling the
livestock at their own risk; feeding livestock owned by another and being
compensated based upon weight gain; or feeding livestock owned by another and
being compensated on the basis of cost of feed plus space rent). A feedlot
operator constitutes an "agricultural enterprise" as defined by the Small Business
Act.

Members of Congress who hold a direct or indirect ownership interest in an
unincorporated small business, in collateral, or in a corporation, LLE, or
partnership that would require them to enter into a contract with SBA (see
subparagraph 3.4 L).

NOTE: See paragraph 3.31 E for ineligible use of loan proceeds for EIDL.
3.31. ELIGIBLE EIDL LOAN AMOUNT
A.

Definitions.
1.

Economic Injury (EI) is a change in the financial condition of a small business concern,
small agricultural cooperative, small aquaculture enterprise, or PNP of any size
(excluding religious organizations) attributable to the effect of a specific disaster,
resulting in the inability of the concern to meet its obligations as they mature, or to pay
ordinary and necessary operating expenses. Economic injury may be reduced working
capital, increased expenses, cash shortage due to frozen inventory or receivables,
accelerated debt, etc.
Economic injury loan proceeds can only be used for working capital necessary to carry
the concern until resumption of normal operations and for expenditures necessary to
alleviate the specific economic injury.

Gross Margin (GM) is sales less COGS. Gross Margin Percent (GM %) is GM divided
by sales.

Modified Contribution Margin (MCM) is sales, less COGS,. Modified Contribution
Margin Percent (MCM %) is MCM divided by sales.

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Extraordinary Items are expenses outside of normal operations caused directly by the
disaster.

Injury Period is the time period during which the business feels the adverse effects of
the disaster.

Transferability of EIDL Eligibility:
You must consider the following when allowing for a transfer of EIDL eligibility from an
existing business to a new business:

This policy applies in all cases when an EIDL applicant elects to discontinue the
disaster-impacted operation and immediately pursue another business venture.

Both the existing and new concerns must qualify as small businesses and be in
compliance with 13 CFR §123.300 and §123.301.

As in all cases, you must fully document and justify the ability of the new company to
repay any proposed disaster loan(s) taking into account all start-up costs, working
capital requirements, and contingencies.

The amount of EIDL eligibility in these cases is strictly based upon an analysis of the
disaster-impacted business.

For Phase II processing, you must make a reasonable presumption of the return to
normal operations for the existing business had it continued. The working capital
requirements of the new business are not to be considered for determining EIDL
eligibility.

Phase I Method:
Phase I: Provides immediate working capital to eligible applicants. The business must have
been operating for at least one year prior to the disaster.
1.

Applies to all declarations except MREIDL;

Applies to original processing of applications, reconsiderations, reacceptances, and
appeal of reconsiderations received within 120 days from the end of the incident
period;

Applies to loan modifications when no economic injury was approved at original
processing and the request was received within 120 days from the end of the incident
period or when full Phase I eligibility was not allocated at original processing.

Does not require a needs analysis; and

Requires the following processing methods.
a.

Determine normal annual sales and normal GM. Make no adjustments to COGS
when determining GM.

Insurance or other compensation received to offset the economic injury must be
considered in determining the loan amount.

EIDL applications under Phase I cannot be declined for unsubstantiated economic
injury.
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d.

When processing applications for disaster damaged rental properties (residential
and commercial) you must call the applicant or authorized representative and ask
if there was any loss of rents and/or added expenses because of the disaster. If the
answer is no, then you should withdraw the loan request for economic injury. If
the answer is yes, then you must get the information regarding the extent of lost
rents and/or additional expenses due to the disaster and process using the Phase I
method. However, the EIDL must not exceed the amount of lost rents and/or
additional expenses.

Computation: Phase I EI = (Normal Annual Sales x Normal GM %) ÷12 x 4.

Loan Amount: Phase I eligibility cannot exceed $300,000.
NOTE: In the event the Phase I eligibility computation exceeds $300,000 and the
applicant indicates $300,000 or less is adequate to sustain the business
until normal operations resume, the processing Loan Officer can approve
and justify their decision.

CET Determination: Applicants who have Credit Available Elsewhere are
ineligible for economic injury assistance. If you determine that the applicant has
no Credit Available Elsewhere, you must assume that no personal, business, or
affiliate resources are available to offset the EI amount.

Use of Proceeds: The use of proceeds is restricted to the categories of working
capital and notes payable.

Requires a final action in accordance with paragraph 7.1 B.

NOTE: If the applicant requests more EI funds than we can authorize under Phase I, you
must use the Phase II method.
D.

Phase II Method:
Phase II: The greater amount of detail necessary for Phase II is due to the likelihood of
extended injury periods and the identification of essential needs analysis. Unlike Phase I,
Phase II does not use GM, but instead uses the Modified Contribution Margin (MCM). In
addition, if appropriate the loan officer can make adjustments to the economic injury
calculation by performing a balance sheet analysis and by identifying extraordinary items,
frozen receivables, frozen inventory, and accelerated debt.
Phase II:
1.

Applies to all increase requests (including Phase I EIDLs);

Applies to any B/E application received 120 days after the incident ending date;

Applies to all MSE requests;

Applies to all MREIDLs;

Applies to any applicant not agreeable with the Phase I EIDL amount;

Applies to when the Phase I eligibility computation exceeds $300,000 (unless the
applicant agreed to a lesser EI loan amount);
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7.

Requires the General Processing Procedure and Computation: General processing
steps are as follows: Additional detailed information is contained in Appendix 10
on all the items below.
a. Identify the length of injury period.
b. Determine Normal Sales, Normal MCM percent, Injury Period Sales and Injury
Period MCM percent. Adjust COGS when necessary.
c. Phase II Lost MCM = Normal MCM - Injury Period MCM.
d. Determine if it is necessary to adjust injury or needs (including any
extraordinary items, balance sheet adjustments, accelerated debt, etc.) in the
loan amount.
e. Deduct business interruption insurance and other recoveries. The result is total
EI. This amount serves as a limit to the amount of needs that are attributable to
the disaster and addressed by an EIDL.
f. Calculate the total financial needs of the business. The only criteria for the
needs calculation is that the need be essential to the continued viability of the
business.

Use of Proceeds: Proceeds would generally be allocated to working capital, notes
payable and accounts payable.

Approval Authority: As defined in paragraph 7.1 B.

Ineligible Uses of Loan Proceeds: EIDL proceeds may not be used for:
1.

Payment of any dividends or bonuses;

Disbursements to owners, partners, officers, directors, or stockholders, except when
directly related to performance of services for the benefit of the applicant;

Repayment of stockholder/principal loans, except when the funds were injected on an
interim basis as a result of the disaster and non-repayment would cause undue hardship
to the stockholder/principal;

Expansion of facilities or acquisition of fixed assets;

Repair or replacement of physical damages;

Refinancing long term debt;

Paying down (including regular installment payments) or paying off loans provided, or
owned by another Federal agency (including SBA) or a Small Business Investment
Company licensed under the Small Business Investment Act. Federal Deposit
Insurance Corporation (FDIC) is not considered a Federal agency for this purpose;

Payment of any part of a direct Federal debt, (including SBA loans) except IRS
obligations.
a.

If a direct Federal debt is delinquent, your recommendation must be based on
independent documentation from the appropriate Federal agency explaining how
the delinquency will be cured.
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If a direct Federal debt is delinquent because of the disaster, we should make
arrangements with that Federal creditor to have payments deferred or a similar
action taken to bring the delinquency current prior to approval of an EIDL. If the
Federal creditor cannot or will not cooperate, the likely result will be a decline of
the EIDL request. However, if the applicant has other resources or recoveries, we
should generally allow (and perhaps require) those resources to be applied first to
ineligible needs, such as the payment of direct Federal debt.

When processing during the injury period, it is generally appropriate for you to
negotiate with Federal creditors to defer payments (or take similar action) until the
end of the injury period. You must document why this was or was not imposed.

Pay any penalty resulting from noncompliance with a law, regulation or order of a
Federal, state, regional, or local agency.

10. Contractor malfeasance; and
11. Relocation.
F.

MREIDL: For the MREIDL the incident period will begin with the deployment of the
essential employee to active duty and will end upon release from active duty. Assume a 12month injury period unless a more exact injury period is known (see Appendix 8).

See Appendix 12 for further information.

NOTE: Applicants who have Credit Available Elsewhere are ineligible for economic injury
assistance. If you determine that the applicant has no Credit Available Elsewhere, you
must assume that no personal, business, or affiliate resources are available to offset the
EI amount.
3.32. SIZE DETERMINATION
A.

Size Standard: SBA's size standards define whether a business concern is small and,
therefore, eligible for an EIDL. SBA establishes size standards by types of economic
activity, or industry, under the North American Industry Classification System.

Size Standards for an EIDL Applicant: For Disaster Loans (other than physical disaster
loans), an applicant business must satisfy two criteria:
1.

The size of the applicant alone (without affiliates) must not exceed the size standard for
the industry in which the applicant is primarily engaged; and

The size of the applicant combined with its affiliates must not exceed the size standard
designated for either the primary industry of the applicant alone or the primary industry
of the applicant and its affiliates, whichever is higher.

NOTE: You must use the size standard in effect at the time the declared disaster
commenced.
C.

Definitions:
1.

Business concern may be a sole proprietorship, partnership, limited liability entity,
corporation, joint venture, association, trust, or cooperative.
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Unaffiliated concern is a single legal entity that does not have any affiliates.

Affiliates: For detailed guidance on defining affiliation, refer to Appendix 19. If your
review of the assets and sources of income of the applicant concern and its principals
show the existence of other business interests, you must determine whether affiliation
exists.

Affiliated group means two or more distinct legal entities, which are affiliated.

Labor Surplus Area Differential. The applicable size standards are increased by 25
percent when the applicant is in a labor surplus area. Labor surplus areas are listed
annually in the Department of Labor publication Area Trends. This information is
available online at www.doleta.gov.

Types of Size Determinations:
1.

Initial (informal) size determinations qualify EIDL applicants as small business
concerns. You make initial size determinations (using a Size Determination
Worksheet) and an SLO takes final action. You must obtain guidance from ACDA if
issues are unclear or controversial. You must decline the application if the
determination results in a finding of "other than small" and send an SBA Form 355,
"Application for Small Business Size Determination”, with our decline letter.

Formal size determination is the reconsideration of an initial size determination. You
make formal size determinations (using a Size Determination Worksheet) based upon
information submitted by the applicant on SBA Form 355. (Refer to 13 CFR
§121.1001 to §121.1009 for policies for a formal size determination.) We require SLO
concurrence and a written concurrence by the ACDAP, and ACDA; however, only the
CD/PDC can take final action. If this results in a finding of other than small, they must
decline the application. Our decline letter should be prepared and signed by the
CD/PDC and must state that the applicant has the right to request a review of the size
decision. The applicant must make this request to SBA's Office of Hearings and
Appeals (OHA) within 15 calendar days after receipt of the formal size determination.

The size determination made by the CD/PDC is final unless OHA accepts a petition for
a review. The procedures for requesting discretionary reviews by OHA are found in 13
CFR Part 134.

NOTE: Please refer to Appendix 9 for additional information on how to make a size
determination.

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CHAPTER 4
ELIGIBLE LOAN AMOUNT
4.1. VERIFICATION OF DAMAGE
Applications for physical disaster loan assistance generally require verification of the damages,
which are conducted by Loss Verifiers assigned to the Damage Verification Center (DVC).
Exceptions to verification of damages for physical losses are Auto-Declines and loans to unit
owners for condominium association assessments (see paragraph 3.24 B 3).
A.

Loss Verifiers conducting verifications have specific responsibilities that include, but are not
limited to:
1.

Determining estimated cost of repair or replacement of real, personal, and business
property;

Providing information gathered during the verification of damages to guide you in
establishing eligibility within program guidelines; and

Estimating replacement and pre-disaster FMV of damaged property.

Loss Verifiers assigned to the DVC are responsible for conducting all Surveys and
Preliminary Damage Assessments (PDAs).

Construction Analysts assigned to the PDC Loss Verification Department have the following
responsibilities:
1.

Conducting flood zone determinations for all applications, which includes determining if
property is located within the CBRS;

Determining appropriateness of and performing reverifications and progress inspections;

Evaluating the appropriateness of disaster mitigation requests; and reviewing predisaster mitigation project cost estimate/contractor’s bid, etc. for reasonableness in cost
and reasonableness of the measure as it relates to appropriate hazard mitigation; and

Reviewing purchase contracts to assist the loan officer with relocations and when
requested assist in determining the FMV of collateral property.

4.2. REQUESTING REVERIFICATION
A.

If an applicant does not agree with the Loss Verifier’s damage estimate, advise that a request
for reverification must be accompanied by documentation to show that the cost to restore the
property to pre-disaster condition is more than the amount in the Loss Verifier’s report.

Generally reverification requests should be performed after you determine the likelihood of
loan approval. If repayment ability is not evident using the original Loss Verifier’s Report,
the outcome cannot change unless the reverification:
1.

Results in refinancing eligibility; and

This additional eligibility is sufficient to overcome a lack of repayment ability. (If
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decline was indicated for other than repayment reasons, a reverification would not alter
the outcome.)
4.3. DETERMINATION OF AMOUNT OF PHYSICAL LOAN ELIGIBILITY
Loan Officers are responsible for making all eligibility determinations, including ineligible
property, and applying program limitations to eligible property.
A.

Definitions:
1.

The SBA verified total loss is the amount reported by the Loss Verifier without regard to
program limits.

Duplication of Benefits (DOB) is duplicate assistance for any part of a loss for which the
individual or business has received financial assistance under any other program, from
insurance, or from any other source.

Uncompensated physical loss is the difference between SBA verified total loss and any
deductions (insurance or other recoveries) for DOB.

Eligible physical loss is the difference between the uncompensated physical loss and any
amounts in excess of landscaping limits or other program lending limits.

Loan Officer Adjustments to the SBA Verified Total Loss: The Loan Officer must analyze
the verified losses, determine eligibility of all damaged property, apply all restrictions and
limitations, and add any associated indirect expenses. The result is the adjusted verified total
loss.
1.

For all types of property loss, the Loss Verification Report provides an estimate of the
cost to repair/replace all disaster damage by category.

You are responsible for applying all other restrictions and limitations in determining the
amount of physical loss to eligible property.

You may increase the SBA verified total loss to account for any associated indirect
expenses in accordance with the provisions of paragraph 3.12.B.2.

You are responsible for preventing DOBs. You must check all disaster loan applications
during processing for possible DOBs. Duplication can occur when any agency provides
assistance for a loss, which is the primary responsibility of another agency to provide.
Generally, each agency should, in turn, offer and be responsible for delivering its
program(s) without concern about duplication with a program later in the sequence.
a.

The sequence list determines the order in which a program should provide
assistance and what other resources it must consider before it does so. When the
delivery sequence has been disrupted, the disrupting agency is responsible for
rectifying the duplication. Under a Presidential declaration, generally, the delivery
sequence is:
(1) Volunteer agencies emergency assistance programs (ARC, Salvation Army,
etc.);
(2) Insurance (including flood insurance)
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(3) FEMA Home Repair and Replacement;
(4) SBA and Department of Agriculture (Farmers Home Administration) disaster
loans;
(5) FEMA Other Needs Assistance (ONA);
(6) Other federal, state and local government agencies (e.g., Community
Development Block Grants (CDBG grants));
(7) Volunteer agencies' additional assistance programs and
(8) The Cora Brown Fund (administered by FEMA).
C.

Deductions from the SBA Verified Total Loss. By statute, eligibility for SBA disaster loans
is limited to underinsured or uncompensated losses. You must deduct insurance or any other
compensation received (from any source) for damage to eligible property to determine the
amount of uncompensated physical loss. Compensation in an accumulative amount of $1,000
or less is considered de minimis. You do not deduct any insurance or other compensation
received for purposes other than loss or damage to eligible property. (This unduplicated
compensation is available to the applicant to apply toward repair of ineligible property or
other purposes.) Deductions from the SBA verified total loss can originate from:
1.

American Red Cross (ARC) Grants: ARC disaster emergency assistance is usually in
the form of vouchers for food, shelter, clothing, clean-up kits, etc. We do not consider
this type of assistance a duplication of benefits (DOB) and you do not deduct it from the
verified losses. However, if the ARC provides assistance for permanent repairs, you
must deduct this assistance rather than require repayment to ARC.

FEMA Public assistance (PA): Private non-profit (PNP) organizations may receive
grant assistance for emergency protective measures prior to applying for a loan from
SBA for their disaster-related damages. This emergency grant assistance may duplicate
the loss SBA verified (e.g., debris removal). We must perform a duplication of benefits
(DOB) check on all PNP applications. If the applicant did receive grant monies for
emergency protective measures that duplicate our verified loss, the Loan Officer must
decrease the eligible loss amount to correspond with the DOB.

FEMA Individual Assistance (IA) and the Assistance to Individuals and Households
Program (IHP): IHP has two broad categories of assistance, Housing Assistance (HA)
and Other Needs Assistance (ONA). IHP assistance of any type can be considered a
duplication of benefits and must be accounted for in the SBA disaster loan assistance.

FEMA Housing Assistance (HA): Disaster-related housing assistance for Individuals
and Households displaced from their pre-disaster primary residences, and/or whose predisaster residences are rendered uninhabitable; who are underinsured, or who have no
insurance to provide for their housing needs. SEE NOTE BELOW.
a.

Temporary Housing: Rental assistance and emergency living expenses (ELE) are
funds provided to displaced disaster survivors. Do not deduct FEMA funds
allocated for these purposes from SBA's verified total loss.

Repairs: Funds provided for minimal repairs to make a residence habitable. You
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must deduct.
c.

Replacement: Financial assistance for the replacement of owner-occupied
residences. You must deduct.

Permanent Housing Construction: Assistance to individuals in insular areas and
remote locations. Applicants who receive Permanent Housing Construction
assistance (NEMIS Code EPH) are provided a replacement home by FEMA. Real
estate eligibility may be allowed only for non-structural losses such as debris
removal, landscaping, or other land improvements. A manufactured home or
readily fabricated dwelling provided under FEMA’s temporary assistance program
does not affect the applicant’s eligibility.
NOTE: FEMA may issue a letter allowing an applicant to use funds provided for
Home Repair/Replacement to pay rental or short-term lodging expenses in
excess of the previously designated amount. When the applicant has
received such a letter and can provide copies of receipts/invoices
documenting the amount paid for rental or short-term lodging, you may
reduce the deduction for FEMA Home Repair/Replacement by an amount
equal to the rental expense in excess of the previously designated
temporary housing amount. FEMA may not update their records
regarding Home Repair/Replacement, but the letter and amount
previously allowed for temporary housing will be available in NEMIS.

FEMA Other Needs Assistance (ONA): Financial assistance to individuals and
households who have no applicable insurance and (when appropriate) have been denied
by SBA, for disaster-related expenses and serious needs. This type of assistance is after
SBA in the delivery sequence (see subparagraph B 4 of this paragraph). We do not
deduct ONA assistance from the SBA verified losses during processing. ONA that
duplicates SBA’s verified loss must be repaid from SBA loan proceeds.
a.

Medical, Dental, & Funeral Expenses: FEMA awards for these purposes are not a
DOB. However, there may be circumstances when the applicant has received the
maximum total grant award from FEMA and continues to have unmet disasterrelated medical personal property needs. In this limited circumstance, the applicant
may have loan eligibility for that amount of medical personal property losses which
exceeds FEMA’s medical personal property grant.

Emergency Miscellaneous Expenses (EMISC): FEMA awards for emergency
miscellaneous items such as clean and sanitize, dehumidifier, chain saws, etc.
These items do not duplicate assistance provided by SBA.

Personal Property and Transportation: FEMA awards for repair/replacement of
personal property and vehicles are a DOB if the SBA loan includes personal
property or automobiles.

Other Expenses: Awards for “Other Expenses” are a DOB if the same items
covered by FEMA are included in the SBA LV Report. If the items covered by
FEMA were not verified by SBA, they are not a DOB.
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e. Repayment of FEMA: Occasionally, FEMA may make an out-of-sequence award
to an applicant who subsequently was approved for a disaster loan. You must
eliminate the duplicated benefit by using loan proceeds to repay the grant program
in the amount of the duplicated assistance for any loan that includes proceeds for
real property and contents. Additionally, if we learn of an out-of-sequence award
after approval but before full disbursement, you must modify the loan to allocate
funds to repay FEMA. The LAA must include a use of proceeds requiring
reimbursement to IHP in for the exact amount, including cents.
NOTE: An IHP award for personal property may exceed SBA’s verified loss of
personal property. In this situation, the maximum DOB for SBA is the
amount of verified personal property loss. RE loan proceeds are not used
to repay an IHP award for personal property losses.
For example, the IHP award for personal property is $7,500 and SBA verifies
personal property damages at $6,900. In this scenario, the maximum DOB for
personal property losses would be $6,900; and the amount of the loan proceeds that
would be repaid to FEMA is $6,900.
6.

Net insurance proceeds are funds available to the applicant for repair/replacement of
disaster-damaged property and must be deducted from the SBA verified total loss.
a.

You must determine if insurance was in force to cover the disaster loss. If it was,
you must attempt to document the insurance company, policy/claim number, and
the amount of the net insurance recovery for any coverage, which may result in a
DOB such as real estate, contents, business interruption, etc. Insurance recoveries
may be documented through the information obtained from the application (if
complete) or else verbal contact with the insurer, the applicant, or by obtaining
written documentation such as emails, claim summaries, adjuster’s proof of loss or
similar documents. For those cases where attempts to obtain documentation are
not successful, you must deduct the amount stated by the applicant and include the
assignment of insurance proceeds condition in the LAA.

Increased Cost of Compliance (ICC): For applicants with flood insurance, you
must review for ICC coverage whenever code requirements or mitigation is
included in the verification report.

Ineligible Property: Insurance may cover damage to both eligible and ineligible
property. When an insurance breakdown is not provided, you should apply the
insurance recovery first to ineligible property and then to eligible property.

Personally Owned Vehicles: You must deduct the insurance proceeds voluntarily
or involuntarily used to reduce or pay off a lien on the vehicle.

Exclusions from Net Insurance: The full amount of the insurance is sometimes
not available to the applicant. In those cases, you adjust the insurance recovery
amount to reflect only those funds available for disaster recovery as a deduction
from eligibility.
(1) Mandatory Payoff: When the holder of a lien on real property and/or
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business M&E has legal control of the insurance proceeds and requires that
the proceeds be applied to reduce the lien balance, you do not deduct that
amount. The reason the lender required the funds does not matter. You must
obtain written or verbal verification from the lien holder that the payment
was required. Telephone verification is preferable; however, the case file
must state that the lender mandated or required the payment. You must also
verify the actual amount applied to the lien balance through contact with the
lienholder or by obtaining a receipt, account statement, etc.
NOTE: If an applicant elects to apply insurance proceeds for the reduction
of an existing lien, or if the applicant requested the lender to demand
payment, there is no exclusion from the insurance. You must deduct the full
amount of the insurance proceeds from eligibility. However, if the applicant
qualifies for refinancing, the voluntary payment amount could be reimbursed
through allocation of refinance proceeds (see paragraph 3.27).
(2) Manufactured Housing Payoff: When a manufactured home with a lien is
totally destroyed or substantially damaged and the applicant indicates that the
insurance proceeds were applied to reduce the lien balance, you do not
deduct the amount required to reduce the lien balance. No verification from
the lienholder is required. However, you must still determine the actual
amount applied to the lien balance by obtaining a receipt, account statement,
or similar documentation.
NOTE: Substantial damage for mandatory payoff of a manufactured home
means that the manufactured home had a verified loss of 50% or
more of its value.
(3) Relocation Payoff: When an applicant has an executed contract for
relocation from a damaged property with a lien and indicates that the
insurance proceeds were applied to reduce the lien balance, you do not
deduct that amount. No verification from the lienholder is required.
However, you must still determine the actual amount applied to the lien
balance by obtaining a receipt, account statement, or similar documentation.
(4) Third Party Fees: If an applicant hires an attorney, adjuster, or similar
professional to assist with the insurance claim and pays the fee out of the
insurance recovery, you do not deduct those amounts. You must verify the
amount paid.
7.

Donations and Free Labor: The following are potential duplication of benefits that may
require the final loan amount to be reduced and will be addressed during the
disbursement process.
a.

Free Labor and Materials provided by the applicant, relatives, friends or charitable
third parties to restore disaster damage, and the cost of any materials donated to
the applicant for use in the restoration.

NOTE: If a relative or friend is an established professional in the applicable field and
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the repairs are performed as a third party transaction, labor costs may be eligible.
Inclusion of these costs must be approved by the Supervisory Loss Verifier.
b.

Overhead and Profit: You must deduct the amount of overhead and profit that has
been deemed by LV to be excessive if the applicant business or an affiliated
business is used to repair disaster damage.

Other Recoveries and Deductions: For any of the following types of recovery, you
must also deduct the net amount received, which would duplicate an SBA loan.
a.

Litigation: You must deduct net recoveries received by the applicant as the result
of a lawsuit, settlement, or similar claim for disaster losses.

Grants and Gifts: You must deduct grants and monetary gifts from any other
sources including, but not limited to, other federal agencies, state or local
governments, volunteer agencies, charitable organizations, etc.

Government Sponsored Buyouts: You must deduct the net proceeds received by
the applicant/borrower if FEMA or any other agency buys the damaged property.
If the loan proceeds do not include moving expenses you do not deduct moving
expenses associated with the purchase when paid by another agency or entity.

Mitigation: You must deduct mitigation assistance provided by FEMA, State or
local agencies, insurance (ICC) or other sources if the LV report includes
protective devices or mitigation measures. Please note that mitigation may be
shown in the LV report as code-required upgrades.

HOA and Membership Groups: For a homeowners association, cooperative, or
any other type of association or membership group with the power to assess
members, you must deduct from the verified loss the amount of any permanent
assessment levied against the members for disaster repair, excluding the special
assessment for repayment of the SBA loan. If the HOA passes a temporary/bridge
assessment and then reimburses the members the amount is not deemed
duplication in this scenario.

Federal Income Tax Benefits: You do not deduct Federal Income Tax benefits
from verified losses. We do not consider this a DOB even though IRS regulations
permit victims to file for a refund of part or all of Federal income taxes paid in
certain prior years or to carry forward any unused portion to reduce future years'
Federal tax liabilities.

Assignments of Pending or Future Insurance Recoveries: To avoid DOBs for approved
loans, every LAA stipulates borrowers must promptly notify and pay to SBA any insurance
proceeds, or other compensation, that exceeds the amount taken into consideration when we
determined the eligible loan amount. You must also determine whether a more specific
condition for assignment of a pending recovery is needed.
1.

You must deduct only those amounts the applicant has already received and address
pending recoveries by requiring an assignment.

When an insurance assignment is necessary, you must include in the LAA a condition
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requiring an assignment of any pending insurance proceeds.
E.

Assignment of Pending or Future Recoveries: There are circumstances when an assignment
of a pending or future recovery may be warranted. These may include, but not limited to
when the applicant has:
a.

Initiated a claim or lawsuit related to the disaster loss,

Contractor malfeasance, (see paragraph 8.4 E)

Determining the Final Eligible Loan Amount: After you make all required deductions from
the SBA verified total loss in accordance with subparagraphs C and D above, you have
determined the uncompensated physical loss. Make following adjustments to determine the
eligible physical loss:
1.

Apply the landscaping limits;

Apply the legislative or administrative limits;

Add any eligible amount for necessary and appropriate additional protective devices or
mitigation measures within the legislative limit; and

Add any amount of authorized refinancing within the legislative limit.

Lending for the Insurance Deductible Only: The provisions of this paragraph apply to any
disaster whenever the applicant seeks a loan solely for the insurance deductible. Lending for
the deductible avoids many time-consuming tasks without significantly increasing the risk of
DOB.
1.

When the insurance recovery amount is not known, you may lend the lesser of the
insurance deductible or the eligible physical loss based on SBA's loss verification.

When the estimate of damage from the insurance recovery amount is known and
exceeds SBA's damage verification (or reduces the uncompensated loss to an amount
less than the insurance deductible), you may increase the eligible loan amount as
appropriate, up to the amount of the deductible.

You should verify the amount of the deductible, either by phone with the insurance
company or agent, or by requesting a copy of the declarations page of the policy from
the applicant. If all attempts fail, you may accept the applicant’s statement as to the
amount of the deductible and you must issue a conditional commitment letter requesting
a copy of the declaration page.

You will accept the insurance deductible amount as the eligible loan amount, subject to
additional reductions for recovery from non-insurance sources.

If recoveries are received from sources other than insurance (e.g. FEMA, state grants,
etc.), any such recoveries which create a DOB must be applied to reduce the deductible
amount to determine the eligible loan amount.

Do not require an assignment when the loan is for the deductible only.
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Example: An applicant has a $50,000 loss and receives $52,000 of insurance but has a
$5,000 deductible. The applicant also received a $1,000 grant from FEMA. The
uncompensated loss based on the LV Report is $0. However, a deductible only loan
allows a loan equal to the amount of the deductible less any other recoveries. In this
example, the deductible amount of $5,000 less the grant of $1,000 produces an eligible
loan amount of $4,000.
NOTE: If the applicant desires to borrow more than the deductible, the above does not
apply, and you must perform the standard eligibility calculations.

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¶ 5.1 – 5.4

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CHAPTER 5
CREDIT
5.1. CREDIT INFORMATION
The overall credit of an applicant, including affiliates of businesses (when used for repayment of
the loan), must be satisfactory prior to recommending a loan approval. For disaster lending
purposes, satisfactory credit history is defined as a history that generally shows payments to
creditors as agreed unless otherwise justified. You should consider the totality of circumstances
affecting the overall credit of the applicant when evaluating credit. To determine satisfactory or
unsatisfactory credit, you must have a thorough understanding of all variables that comprise
overall credit history.
5.2. CREDIT BUREAU REPORTS (CBR)
A.

General Requirement: A CBR should be obtained for all individual applicants and business
principals. If none is available a direct verification of credit references and other credit
sources must be considered. Generally, a CBR must be obtained if the previous report is
greater than 180 days old.

5.3. BUSINESS CREDIT REPORTS
All business and EIDL applications, including affiliates (when used in repayment of the loan),
require a business credit report from D&B or a similar commercial credit reporting company when
the approved loan amount is $200,000 or more, with the exception of sole proprietorships. For
loans of less than $200,000 and sole proprietorships, the CBRs of the owners are usually sufficient
and a D&B report should rarely be ordered. Discretion to order D&B reports may be exercised
when deemed necessary even if not required in the paragraph. Generally, a new D&B must be
obtained if the previous report is greater than 180 days old.
5.4. DISCUSSION OF CREDIT CONTENT WITH APPLICANTS
You can discuss CBR items which are not of public record, provided you do so in a responsible
manner. However, your discussion should only address those current derogatory items and other
accounts to the degree necessary to process the application. You must record all discussions in
detail in the case file.
Any consumer loan applicant (home or personal property) who asks for a copy of the credit report
will receive all credit reports contained in their case file. The Privacy Act requires that Federal
agencies provide requestors with their credit reports if those reports are kept in a system of
records. Any business loan applicant who asks for a copy of the credit report will be treated as a
FOIA requestor, and will receive that report unless it is exempt from disclosure under FOIA.
5.5. ADVERSE CREDIT HISTORY
You must give applicants with adverse credit history every opportunity to provide explanations
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¶ 5.5 - 5.8

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before you reach a conclusion about their overall credit worthiness. Generally, a history that
consists of minor, isolated instances of adverse credit or late payments is acceptable. Major
instances of adverse credit such as unpaid judgments, repossessions, previous foreclosures, chargeoffs, and unpaid collections can be overcome provided:
A.

The applicant explains the lapse; and

The applicant has other accounts with "as agreed" payment records.
For purposes of evaluating adverse information found on an applicant’s CBR, the information
should be considered within the totality of circumstances; for example, financial difficulties
caused by one-time situations such as divorce, job loss, serious medical illness, etc.
NOTE: You cannot recommend approval if you determine that the credit history is
unsatisfactory.

5.6. COLLECTIONS, CHARGE-OFFS, and FORECLOSURES:
For purposes of disaster lending, medical collections are not considered adverse information.
Non-medical collections or charged off accounts with an aggregate of $10,000 or less and
foreclosures or deed-in lieu of foreclosures which occurred more than two years from the date of
the loan application are all considered an acceptable credit risk and do not require any additional
justification.
5.7. LACK OF CREDIT HISTORY AND DIRECT CHECKS
Applicants who have no verifiable credit should not automatically be deemed as unsatisfactory.
You must explore and identify the reasons for a lack of credit history when making credit
judgments. You cannot simply judge applicants without credit cards, charge accounts, or other
forms of electronic credit histories to have satisfactory or unsatisfactory credit. If CBRs are not
available, you should perform direct credit checks with banks and/or other sources, or obtain credit
documentation from the applicant. Applicants who do not have credit cards or bank loans can
demonstrate satisfactory credit by showing a history of making regular, noncredit payments (e.g.,
utilities, rent, insurance, medical, or dental bills, etc.) in an agreed manner. You must justify these
decisions in your case file.
NOTE: You should include the wording contained in Appendix 11A in every SBA letter which
requests credit information from a financial institution: (See Appendix 11):
5.8. PRIOR OR EXISTING SBA LOAN HISTORY
If the application indicates previous or existing SBA loan experience, or if you discover SBA
financing through other sources such as the Agency’s records, you should determine if the
performance is or was satisfactory based on the Agency’s electronic records.
A

If the loan has been sold to a third party, the Agency’s records will not reflect the loan
performance after the date of sales. In these situations, you must document the following in
the case file:
1.

Indicate that the loan has been sold including the date of the sale;
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Address the pre-sale history;

Address the post-sale payment history based on CBR, application, or other case file
information, if circumstances warrant; and

Address the borrower’s conformance with any insurance or other special conditions.
You should determine these conditions using available case file information.

Prior SBA Loan Discharged in Bankruptcy: Applicants who had a prior SBA loan
discharged in bankruptcy are not automatically barred from receiving disaster loan assistance.
NOTE: You should allow the applicant/borrower an opportunity to explain the
circumstances leading to any adverse performance on SBA loan and consider the
totality of those circumstances when evaluating its impact on the credit decision.

5.9. BANKRUPTCY OR REORGANIZATION
Applicants (home or business) who have previously filed for bankruptcy, or are currently in the
process of reorganization are not automatically precluded from receiving assistance. Some of the
factors which have impact on the overall evaluation and which should be considered are the type
of bankruptcy filing, when it occurred, the details of the reorganization plan, the plan's success or
failure, and subsequent disposition. Any bankruptcy which was discharged more than two years
from the date of the loan application requires no justification. For those bankruptcies discharged
two years or less from the date of the loan application must be justified using the following
guidance:
A.

Chapter 7 Bankruptcy (Liquidation): We do not automatically disqualify applicants
discharged in prior Chapter 7 bankruptcies. The effect on the credit decision generally
depends on the circumstances. The older the discharge, the less effect it may have on the
credit decision. You can recommend approval for applicants discharged in bankruptcy within
the last two years if you document the following in the case file:
1.

The bankruptcy was caused by circumstances beyond the applicant's control (e.g.,
unemployment, prolonged illness, medical bills not covered by insurance, protracted
labor strikes, disaster-related circumstances, etc.) as opposed to bankruptcy caused by
the applicant's actions (e.g., misconduct, avoidance of creditors, careless overextension
of debt, etc.); and

The applicant's credit history since the bankruptcy is satisfactory; and

The applicant has repayment ability despite the circumstances surrounding the
bankruptcy.

NOTE: Use caution in cases of self-employed applicants whose bankruptcy occurred during
previous self-employment or applicants whose current employment is not stable.
B.

Chapter 13 Reorganization (Wage Earner's Plan):
1.

A Wage Earner's Plan (WEP) applies to individuals and indicates some effort to pay
certain creditors. A WEP can make it possible to settle debts for only a portion of what
is owed, while retaining personal assets. The maximum term permitted for a WEP is
five years and once approved, the wage earner can incur additional debt only with
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permission from the court. Generally, the court will not approve additional credit unless
the purpose is vital to the well-being of the wage earner or family members.
2.

You can recommend approval if:
a.

The payment history on the WEP is satisfactory, based on direct contact with the
Trustee, online contact information sources, or other sources; and

Total debt service is reasonable, and,

A written approval from Bankruptcy Trustee/Court is a condition of the LAA.

Business Reorganization (Chapter 11): Businesses may be in one of many different stages of
the Chapter 11 filing procedure. This can impact our ability to approve, or even process the
application. Therefore, you must discuss these cases with counsel before you begin and
follow their advice for any legal impact to the validity of the plan. You should discuss:
1.

Whether a plan was filed with the Bankruptcy Court;

If the Court accepted the plan;

Whether the business is following the plan;

How much time remains before the business will emerge from the plan; and

If the Court will consider allowing the applicant to incur additional debt outside of the
plan.

5.10. DELINQUENCY ON FEDERAL OBLIGATIONS WITH A JUDGMENT LIEN
"Federal obligations" include, but are not limited to: any direct Federal loans, contracts, and/or
grants; and debts owed. If a Federal obligation is delinquent and a judgment lien for that debt has
been filed against the property of the applicant we can approve a loan only under the following
circumstances:
A.

When the delinquency on a debt resulting in a lien is caused by the disaster itself, we have the
authority to waive the restriction. This applies whether the debt pre-existed the disaster, or
was the result of the disaster. Because we do not provide funds to pay another Federal
creditor, make sure workout arrangements with the Federal creditor are in place prior to an
approval.

A debtor who has a judgment lien and made arrangements before the disaster to satisfy the
debt, and whose adherence to those arrangements before the disaster was satisfactory is
eligible. We must obtain confirmation from the creditor agency that the pre-disaster
agreement was being satisfactorily honored. The AA/DA or higher must approve these
exceptions or waivers.

NOTE: For purposes of this SOP an IRS tax lien is not considered a Federal judgment lien and
you should address the IRS tax lien issue as noted below in paragraph 5.11.
5.11. DELINQUENCY ON FEDERAL OBLIGATIONS WITH NO JUDGMENT LIEN
Applicants who are delinquent on a Federal obligation without a resulting judgment lien (IRS tax
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¶ 5.11 – 5.15

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lien, etc.) are not automatically barred from receiving disaster assistance. Debts of $10,000 or less
will have a 1% payment noted in the repayment analysis to insure the applicant’s ability to meet
this obligation and the SBA loan payment. For those with a debt in excess of $10,000 you should
allow the applicant an opportunity to explain the circumstances leading to delinquency and
consider the totality of those circumstances when evaluating its impact on the credit decision and
you must justify any payment used in the repayment analysis (if different than the 1% noted
above).
5.12. CREDIT COUNSELLING SERVICES
Consumers that experience difficulty managing and controlling their debt load occasionally seek
the services of credit counselors. Organizations such as Consumer Credit Counselling Services
(CCCS) and similar non-profit agencies are able to negotiate with their creditors to compromise
balances, reduce fees and lower interest rates. If the foregoing information is not evident on the
CBR, you should contact the applicant to obtain the documentation or perform a direct check with
the credit counselling service.
If an applicant is making satisfactory payments on a consumer credit counselling plan the mere
existence of credit counselling should not automatically disqualify the applicant. However, if the
payment history is unsatisfactory, it should be judged with other credit and considered within the
totality of circumstances.
5.13. MORTGAGE MODIFICATIONS
Mortgage modification programs work with lenders to lower the borrower’s monthly mortgage
payments and avoid foreclosure. If the CBR shows the applicant’s mortgage on the damaged
property is delinquent and the applicant in the process of modifying the mortgage, you cannot
allocate loan funds to a property under modification until you confirm with the lender that the
modification is complete.
5.14. LAWSUITS AGAINST THE APPLICANT
You must obtain complete details of any lawsuit pending against the applicant and determine
whether an adverse judgment would negatively affect repayment ability. In considering the
applicant’s exposure, you should determine whether the applicant has an independent ability to
pay a potential judgment (or settlement).
5.15. CHILD SUPPORT
Federal law prohibits SBA from approving a disaster loan to an applicant who is more than sixty
(60) days delinquent on child support obligations. These obligations include administrative
orders, court orders, and repayment agreements requiring the payment of child support. An
applicant that is current on an agreement to pay back child support is not considered delinquent.
However, the reason for the back child support should be evaluated with the applicant’s overall
credit history and documented in the case file (see paragraph 3.3.C for exception).

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CHAPTER 6
LOAN MAKING DECISION
6.1. LOAN MAKING PROCESS:
A.

Summary Decline: The summary decline process is utilized to identify those obvious home
loan applications (including individuals who are self-employed which would not qualify for a
loan because the household income is below the income test table threshold for their family
size or after performing the preliminary Fixed Debt Method calculation utilizing stated
household income and stated debts reflected on the application. The household income
includes but is not limited to wages, self-employment, alimony, child support, interest,
dividends, investments, retirement, pension, social security, and disability.

NOTE: The Summary Decline occurs prior to acceptance of a loan application and is only
performed on home files (business files are excluded).
B.

Auto Decline: A credit bureau report (CBR) will be obtained for home loan applications that
pass the Summary Decline Process and all Business and EIDL applications. Based on
established criteria, the system will separate those applicants with unsatisfactory credit (based
on the credit score) from those with satisfactory credit. Depending on the loan type, a
repayment calculation will be performed utilizing the debts obtained from the (CBR):
1.

Home: The Auto Decline process will make a determination on both credit and
repayment ability. Those applicants whose credit score is less than the threshold
established as satisfactory credit will be declined for unsatisfactory credit. After a credit
determination has been made a repayment test will be performed utilizing the stated
income from the application and the total debts from the CBR. If the repayment
calculation results in Cash Available (CA) of less than $50 a decline will be generated for
lack of repayment ability.

Business: For a business that operates as a sole proprietorship or is 100% owned by one
individual, the Auto Decline process will make a determination on the creditworthiness
of the owners. Owners whose credit score are less than the threshold established as
satisfactory credit will be declined for unsatisfactory credit. No repayment analysis is
performed.

NOTE:
C.

Both Summary Declines and Auto Declines do not require concurrence for a final
decision.

Exception and Non-Exception Processing: Only occurs at original processing. All
applications that pass the Summary and Auto Decline process will undergo a cash flow
analysis (based on Federal tax transcripts) in order to establish repayment ability. We must
have reasonable assurance of an applicant’s ability to repay any proposed loan.
Determination of Repayment Ability: For both Non-Exception and Exception Processing the
following criteria is used:
a.

Individuals or entities which have been determined to have strong credit (based on a
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CBR) and have gross annual income equal to or greater than $50,000 is considered
to have repayment ability.
b.

An individuals or entities which have been determined to have satisfactory credit
(based on a CBR) will utilize the fixed debt method for the repayment analysis.

Non-Exception Processing: A file is determined to be Non-Exception Processing based
on defined business rules. Those that have been determined to have no known issues
with eligibility, repayment, and credit will be considered for Non-Exception Processing.

NOTE: For all files recommended for approval under Non-Exception Processing, DCMS will
determine collateral requirements and determine any known loan conditions. All NonException Processing files will require concurrence by the loan approval authority
defined in paragraph 7.1. B and any necessary changes or additions to the loan will be
addressed at that time.
2.

Exception Processing: An application identified as having an exception that needs to be
addressed and that does not qualify for Non-Exception Processing will be processed
under Exception Processing. The system will identify any known eligibility, repayment,
and credit issues which must be addressed prior to a loan decision. Only the exception(s)
identified must be addressed. These exceptions can be mitigated without a full and
detailed analysis of all eligibility, income and or credit. The examples provided in
Chapters 3, 5, and 6 gives examples of how eligibility, credit and repayment issues may
be addressed and the necessary elements that may need to be included with mitigating the
exceptions. These files will require a loan officer recommendation and final loan
concurrence as defined in paragraph 7.1 B and any necessary changes or additions to the
loan will be addressed at that time.

6.2 DOCUMENTING INCOME AND REPAYMENT ABILITY
A.

Documenting Repayment Ability: In determining repayment ability, you must consider all
sources of income and assure that income is continuing. You should examine the applicant's
occupation, opportunity for future advancement, education, professional (occupational)
training, and length of employment, etc. Additionally,
1.

You cannot consider age when determining repayment ability. However, you must
consider future income reductions when the applicant advises of their pending retirement.

You may consider part-time employment (e.g., a working for various temporary
employment agencies) as continuing income if it occurs year after year at similar levels.

You may consider seasonal employment (e.g., construction, oil fields, etc.) as continuing
income if applicants work full-time (on a seasonal basis) with the same or various
employers. You may consider unemployment compensation as continuing income if it is
recurring and received in conjunction with seasonal employment.

Sources of Income:
1.

Salaries and Wage Income: The applicant’s Federal Tax Return (FTR) data, obtained
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directly from IRS, (see exception in NOTE below) is our primary source of income
documentation. If the applicant has changed employment within the last two years,
utilize the lesser of the previous year’s FTR or the stated income on the application
(unless the tax transcript reflects a full year of employment).
Additional information may be necessary to support a level of income different from
what is reported on the transcript (through a direct check, a recent paystub, W2, etc.).
NOTE: In areas that do not use FTRs, such as commonwealths, territories, or U.S.
possessions, we require comparable documentation.
2.

Social Security Income: Social Security benefits that are long term in nature may be
used. If you know the benefits are of short duration, exclude them from gross income
without written confirmation.
a.

FTRs may be used for verification when benefits are reported to the IRS.

In many cases, recipients are not required to report social security on
FTRs, even if FTRs are filed for other reasons.
(1) When the applicant is of retirement age, as determined by the Social Security
Administration, the benefit amount disclosed on the application may be used
without further verification.
(2) If the applicant is NOT of retirement age but receives disability, dependent, or
other benefits, written verification (e.g. copy of award letter) is needed to
determine the amount, beneficiary, and duration of benefits.

Pensions and Similar Retirement Income: FTRs generally disclose the distribution of
pensions, annuities, IRA, and 401(K) distributions, etc. However, if the applicant’s
taxable income is below the minimum level required to file an FTR and the applicant is
of retirement age, no separate documentation is necessary.

Self-Employment Income:
a.

Home Loans: You are typically not required to obtain tax transcripts for a business
entity owned by a home loan applicant. You may use the information reported on
the applicant’s personal tax transcript as documentation for the entity’s income.
However, you may request additional information such as a hard copy of the
Schedule C or E or the business FTRs when appropriate to overcome a repayment
decline.

Business Loans: You must review the business FTR and other information to
determine the continuing income from the business. On a case-by-case basis, you
may need additional information such as current financial statements, a forecast,
deposit records, etc., if the FTRs are not current or representative of present
operations.
(1) You should consider the impact of non-cash and non-recurring items on cash
flow (depreciation, duplicated interest and other similar items).
(2) You should consider trends if income fluctuates from year to year. In
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determining trends, you should analyze 3 years of operations and identify if it
is upward, downward, stable, fluctuating or undetermined (there is a lack of
historical data to define the trend). The case file should be documented to
support your analysis of the trend.
5.

Other Income:
a.

You may consider overtime pay and bonuses as continuing income if the applicant
confirms the income is consistent and recurring.

You may consider interest and dividend income continuing if the amounts stated on
the application generally reconcile to FTR data and the financial information
provided in the application.

You may consider the income from notes receivable and seller-financed mortgages
by determining the income duration and the principal portion (if any). When the
income is not supported by the FTR data, you should obtain copies of the note or
other documentation.

Applicants in the military services, and certain other applicants, may be entitled to
different types of pay in addition to their base pay (e.g., flight or hazard pay,
allowance for rations, clothing, quarters, car, etc.). You can consider this income by
documenting the case file.

You may consider alimony and child support income if it is properly documented
and continuing.

NOTE: Child support, alimony, and separate maintenance, income can only be
considered if disclosed by the applicant for repayment ability.
f.

You may consider nontaxable income, such as tax-free bonds, if properly
documented.

6.3. OBTAINING TRANSCRIPTS
SBA requires all applicants (who live in the 50 states and D.C.) submit an executed IRS Form
4506-T “Tax Information Authorization” with the disaster loan application. IRS Form 4506-T
allows SBA to obtain transcripts of Federal income tax returns. IRS Form 8821 is required when
it is necessary to confirm the status of delinquent federal taxes, verify payment and existence of
workout agreements, verify tax liens, and obtain other specific tax-related information.
Any disaster involving a U.S. Territory requires additional steps to be taken. The Territory may
have their own taxing authority that they are required to file with in lieu of the IRS. At the onset
of a disaster the Field Operation Center in collaboration with the PDC must determine what form
the local taxing authority requires in order to obtain copies of the transcripts/tax returns for the
individuals and businesses.
NOTE: You should request 2 years of transcripts for home loan applicants and 3 years for
business loan applicants.

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¶ 6.4 – 6.5

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6.4. CONFLICTING FTR INFORMATION
If the applicant provides an FTR that differs substantially from the IRS transcript, report the
differences immediately to the OIG (see paragraph 1.8).
6.5. THE FIXED DEBT METHOD (FDM)
A.

General Rule: Disaster loans are unplanned debts, and create neither an increase in assets nor
an improvement in lifestyle. Because disaster loans repair/replace existing property,
applicants pay twice to maintain those assets. Although replacing disaster damaged property
and providing working capital is our mission, the nature and purpose of the debt does not
affect the fact that there is a certain maximum level of debt that is reasonable. The FDM is a
lending concept based on guidelines used by the mortgage banking industry and is a guideline
to help you determine repayment ability and terms for home loans. You must exercise your
credit analysis skills, use discretion, and evaluate all information. Only your reasoned and
thorough analysis of all relevant facts can help balance between protection of the Agency’s
interest and sympathetic consideration of the applicant's needs.
The FDM is used when calculating individuals’ repayment ability for home loans and
business loans. The FDM assumes:

There is a debt level expressed as a percentage of gross income, one can afford. This is
known as the Maximum Acceptable Fixed Debt (MAFD);

If the maximum debt level is not exceeded, the balance of gross income can pay taxes
and ordinary and necessary living expenses; and

Once the maximum debt level is exceeded the risk of default increases

FDM Calculation:
1.

The FDM formula is: GMI x MAFD percent = MAFD. MAFD - MFD = CA

Definitions:
a.

GMI (Gross Monthly Income): Gross annual income divided by 12.

MAFD Percent (Maximum Acceptable Fixed Debt Percentage): The percentage of
income which generally can be allocated for fixed debts (housing, installment and
car loans, credit card or revolving charge accounts, certain extraordinary continuing
expenses, etc.) without incurring an increased risk.
Living expenses are not considered part of fixed debt. They are variable costs
addressed by the portion of gross income remaining after subtracting MAFD.
For SBA disaster loan purposes, the standard MAFD percent is 40 percent (for
business files this replaces the 25% individuals additional living expenses (ALE).

MAFD (Maximum Acceptable Fixed Debt): The result of the GMI x MAFD
percent calculation, expressed in dollars. This amount usually represents a ceiling at
which point the applicant can incur no more fixed debt without an increased risk.

MFD (Monthly Fixed Debt): The total amount of all continuing fixed debt
(exclusive of living expenses).
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CA (Cash Available For Additional Fixed Debt): The remainder after deducting
MFD from MAFD.

One-third of CA: The amount used as the basis to establish the standard loan term
of either 15 or 30 years.

Components of Monthly Fixed Debt (MFD):
1.

House payment (PITI) or rent includes:
a.

Rent and renter’s insurance.

Mortgage payments (principal, interest, taxes, and insurance) on all non- business
RE owned (business mortgage payments are addressed separately as business fixed
debt). If there is no mortgage payment, include RE taxes and insurance.

Payments on contracts to purchase (includes land sale contracts, contracts for deed,
etc.) and any associated taxes and insurance.

Condominium, Homeowner, or other Association fees.

Manufactured home installment payment (principal, interest, taxes and insurance);
lot or space rent.

Existing insurance premium, if not included in the mortgage payment (e.g., flood,
earthquake, etc.).

Fixed debt payments include:
a.

Any fixed debt with a balance equal to 10 or more monthly installments.
(1) You should not include payments with fewer than 10 monthly installments
unless you confirm their continuance. For example, if a car loan pays out in
less than 10 months, you can only retain the payment if the applicant confirms
their intent to replace the vehicle.
(2) You should not include payments for non-existing debt unless you confirm the
applicant’s intent. For example, you should not include a replacement vehicle
payment, even if the current vehicle is old, unless the applicant confirms they
are buying one; provides some detail on the year, make, and model; and
approximates the installment amount

Student Loans which may be in a deferred status. If you see there are student loans
on the SBA application or credit bureau report that are in a deferred status and/or
the payment is not disclosed or is unknown, use one 1percent of the original
balance for the scheduled payment. Example: $15,000 original balance with no
payment indicated, you will use $150 as the projected payment.

NOTE: Pay stubs may also be a source of debt information (e.g., payroll deducted
loans, child support, garnishments, etc.)
c.

Payments on business fixed debt are not components of MFD.

Credit card and other revolving charge accounts: If the application or CBR does
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not indicate a monthly payment, you must:
(1) Contact the applicant and use the required minimum monthly payment on the
current balance; or
(2) Use the greater of 1 percent of the balance or $20 if you cannot make contact.
(3) If applicants state they pay credit card balances in full every month, you can
exclude those payments from MFD provided:
(a) The amounts they say are paid in full each month are realistic given their
overall financial condition; and
(b) Your case file includes justification.
e.

Extraordinary continuing expenses: In cases where the applicant advises that they
cannot afford the loan being offered you should address this category and only
include expenses/obligations if they are:
(1) Significant (unusually large in proportions to the applicant’s income); and
(2) Continuing (for at least 10 months); and
(3) Mandatory (not discretionary and exclusive of items ordinarily treated as
living expenses).
Examples include:
(a) Extraordinary medical expenses (e.g., dialysis, prescribed physical or
rehabilitation therapy not covered by insurance);
(b) Extraordinary tuition expenses required by physical/mental disabilities;
(c) Child/dependent care;
(d) Alimony if disclosed on the FTR; and
(e) Child support.
(4) After a discussion with the applicant you may determine that the following
may or may not be considered extraordinary expenses:
(a) Ordinary medical expenses (including medical insurance); and
(b) Tuition for schools and colleges (basic educational expenses).

Effects of living expenses on FDM: Living expenses do not affect the calculation of
repayment ability under the FDM. They are variable costs addressed by the portion of gross
income remaining after subtracting the MAFD. The FDM assumes applicants will adjust
their living expenses to meet unusual obligations.

Using the Fixed Debt Method to Determine Repayment Ability:
1.

General Rule. Using the FDM, review the applicant’s income and debts to establish a
maximum debt level and target loan payment that leaves sufficient cash available to
meet necessary living expenses and support repayment of additional debt. The
remaining cash available will determine the applicant’s ability to repay additional debt.
If the standard FDM calculation results in positive CA of $50 or more and the loan can
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be amortized within the standard 15 or 30 year loan term, the result will be used to
determine the loan terms. You set the maturity at either 15 or 30 years based on onethird CA, provided it amortizes the loan within either 15 or 30 years using the standard
deferment. Otherwise you write a 30 year term and set the payment up to 100 percent of
CA.
a.

If the standard FDM calculation results in positive CA of $50 or more, but will not
amortize the loan within 30 years, you should consider additional options, such as
raising the standard MAFD percentage (see subparagraph F below). The standard
MAFD percentage is 40 percent but can be raised to 75 percent without further
justification, unless the applicant indicates that they cannot afford the proposed
loan payment when MAFD percentage has been increased from 41 percent to 75
percent.

If CA is negative after considering all additional options, the applicant is unlikely
to be able to repay additional debt, and must be declined for lack of repayment
ability.

If the applicant requests a maturity of less than the 15 or 30 years which was
calculated you may grant this request if:
(1) The payment does not exceed 100 percent of CA; and the case file clearly
indicates it was at the applicant's request.

If the calculations reflect that the loan maturity should be 15 years and the
applicant requests a maturity greater than 15 years, you may set the maturity above
the 15 years (not to exceed 30 years) only in cases of no credit elsewhere and
(1) Relatively low, fixed retirement, permanent disability, or similar income; or
(2) Relatively low income (income is expected to remain low) where there is also
a clear need to devote a large share of the income to living expenses (such as
for a large number of dependents or to support known unusually heavy
expenses); or
(3) Low income and low fixed debt with an anticipation that necessary fixed debt
will materially increase.
Your case file must justify setting the maturity greater than the 15 year
calculation.

NOTE: On business and economic injury loans the individual’s MAFD will be calculated at 40%
MAFD. The results will be added to the business CA to establish total Cash Available to
Service Additional Debt (CASAD). Generally, the calculated Total CASAD is used to
establish a target loan payment that leaves sufficient cash available to support interest
payment on unscheduled debts.
F.

Determination of Repayment Ability When Exceeding the Standard MAFD Percentage:
Some applicants may be able to carry debt in excess of the standard MAFD percentage
indicated by the standard FDM calculation. You must make this determination on a case-bycase basis.
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¶ 6.5

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1.

Generally, we do not consider applicants with gross annual income below the minimum
income level to be able to carry any additional monthly fixed debt.

Some applicants may be able to carry more than the recommended standard percent
MAFD for their income level. You must make this determination on a case-by-case
basis, and justify any recommendation in the Loan Officer’s repayment analysis in the
case file. When a recommended loan requires the applicant to carry more than 75
percent of MAFD it must be justified in the file prior to final signoff by ACDAP.

The applicant must have satisfactory credit history for any consideration of increased
MAFD percent. Examples of justifications to exceed the 75% MAFD percentage based
on the following:
a.

High Income and Relatively Low Living Expenses: You must justify high income
and low living expenses. You cannot use this justification unless both of these
factors are present.

Future Income Prospects: This applies only to:
(1) Applicants whose earnings in their occupational field or industry are rapidly
increasing (e.g., a doctor who at the time of the disaster was in the first few
years of a medical practice); or
(2) Applicants with excellent prospects for substantial future income increases
(e.g., a skilled tradesperson such as apprentice plumber who can reasonably
expect to get a journeyman’s license shortly).

Demonstrated Ability to Handle Debt: You can justify exceeding the standard
MAFD percentage if the applicant has demonstrated the ability to devote a greater
part of income to monthly fixed debts. You cannot exceed the historically
demonstrated level using this justification.
For example, assume an applicant demonstrated the ability to handle 54 percent
MAFD. If the MAFD percentage after the SBA loan (with or without refinancing)
exceeds 54 percent, you cannot use this justification.

Accumulation of Sizeable Net Worth: You can justify exceeding the standard
MAFD percentage if the applicant has accumulated sizeable net worth and
maintained a good credit history.
For this purpose, “sizeable net worth” means tangible net worth equal to or greater
than 1 year salary based on current and foreseeable annual income.

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CHAPTER 7
LOAN DECISION
7.1. AUTHORITY TO APPROVE, DECLINE, WITHDRAW, OR MODIFY LOAN
APPLICATIONS
SBA offers five types of disaster loans: Home, Business/EIDL (B/E), Non-profit, Stand Alone
EIDL, Military Reservist EIDL (MREIDL). Recommendations to approve, decline, or withdraw
an application are the responsibility of the processing Loan Officer based on delegated
responsibility.
A.

Rule of Two: Loan recommendations require concurrence between the LO and SLO.
1.

When the SLO who has the authority to take the final action does not agree with the
Loan Officer’s recommendation, the SLO must prepare their recommendation and
justifications and forward the file to ACDAP for a decision.

The exceptions occur when DCMS makes the decision based on business rules for initial
Auto-Decline and Summary Decline review.

General Limits on Loan Approval Authority:
1.

Authority to Approve Loans (for any applicant and its affiliates for a single disaster).
a.

SLOs may approve all disaster loans up to and including $750,000, and subsequent
loan modifications that cause the total loan amount to increase up to and including
$750,000.

ACDAP is required to take the final action on the following:
(1) Any loan which approves a request for appeal of reconsideration;
(2) Any loan approved with a loan amount in excess of $750,000, up to and
including $1 million; and
(3) Any loan which recommends an approval when increasing MAFD above 75
percent.

CD/PDC is required to take the final action on the following:
(1) Any loan which requires a formal size determination;
(2) Any loan to a home or business in which the borrower is a non-ODA SBA
employee as well as Score and Advisory Council Members who is determined
to have no conflict of interest (in the case of an approval, the CD/PDC should
notify the appropriate SBA program or office manager(s) of the action);
(3) Any loan which approves disaster mitigation in an amount greater than
$50,000 up to and including $200,000;
(4) Any loan allowing a business other than a sole proprietorship which has a
principal holding an ownership interest greater than 50% who is more than 60
days delinquent on child support and who divested their interest in the
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¶ 7.1 – 7.3

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business.
d.

AA/DA has the authority to take the final action on the following:
(1) Any loan in excess of $1 million and subsequent loan modifications that cause
the total loan amount to exceed $1 million;
(2) Any loan in which a Member of the United States Congress holds an
ownership interest (see paragraph 3.4 L. for eligibility requirements);
(3) Any loan when the approved mitigation is in excess of $200,000;
(4) Any loan for SBA employees as well as SCORE and Advisory Council
Members, when the CD/PDC believes the appearance of a conflict of interest
may exist, and in all cases where the applicant is an ODA employee or a
member of the employee’s household; and
(5) Any loan approved for a loan to a borrower with a federal judgment lien.

Please see paragraph 7.10 F 3 for sign off authority of first payment due date.
2.

Check endorsement authority rests with the CD/PDC, ACDA, or ACDAP.

Paragraph 8.1 C specifies the authority required for loan modifications.

Approval and disbursement of disaster loans are subject to availability of funds.

7.2. LOAN PROCESSING ROLES AND RESPONSIBILITIES
Loan Processing functions are completed by employees performing their duties as Loan Officer
(LO) and Supervisory Loan Officer (SLO).
A.

LO Responsibilities: In general, an LO is a loan specialist/loan assistant assigned to process
loan applications and modification requests.

SLO Responsibilities: In general, an SLO is a loan specialist/loan assistant delegated to act as
a team leader for a group of Loan Officers and to review the work performed by an LO.

7.3. COMPANION AND ASSOCIATED FILES
A.

Companion Case Files: Multiple home (primary and extended family), business and/or EIDL
loan applications received from the same applicant (and/or any related entities, affiliates, or
business principals) for a single disaster event are companion files and should be identified as
such in the case file. Because the applicable loan terms may vary, generally they must be
processed as separate case files. However, the same LO should process companion case files
when possible to ensure consistency in the analysis and decision.
We must make separate loans to:
1.

An applicant who suffers both home and business damage.
EXCEPTION: An applicant who operates a business from a home office or has tools of
the trade stored in the primary residence should not be required to file a separate
business application if the business area is shared with the living space.

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SBA may include the losses to a home business which is in the living space of the
residence under a home application. However, the applicant may choose to file a
separate application if the home loan limits would prevent the applicant from obtaining
sufficient loan funds for a full recovery.
2.

Affiliates of business loan applicants who file for physical damage and/or economic
injury.
EXCEPTION: We can consolidate applications from business concerns with identical
ownership into a single case file (see paragraph 7.23.A.3.).

Additional loan application(s) for the same disaster event may be received under a
different declaration for damaged properties located in adjacent states. These files are
companions.

Associated Case File(s): Applications received from the same applicant for separate disaster
events are not companions. Additionally, a different applicant may file an application which
is not a companion, but shares a common location or other factors of which you should be
aware (roommates in a rental unit, individual units in an association, etc.). SBA designates
these as associated files.
1.

If an associated application is pending, the same LO should process associated case files
when possible.

The AA/DA may, for specified disasters, allow consolidation of associated applications
from the same applicant for back-to-back disasters. This may occur when it is too
difficult to differentiate the damage from one disaster to the next and/or there was
insufficient time to make repairs from the first disaster before a subsequent disaster
occurs.

7.4. TELEPHONE CONTACT UPON COMPLETION OF PROCESSING
After completing the analysis, you must inform the applicant(s) of the possible action. Advise
them that no decision is final until they receive it in writing. You are authorized to discuss the
proposed terms or reasons for the proposed action only with the individuals named on the
application, or their named representatives. Under no circumstances are you permitted to leave
this information on voicemail or with any unauthorized third party. EXCEPTION: If you cannot
reach the applicant by phone, document your attempt(s) to contact and forward the case file for
review.
A.

Approval Recommendation:
1.

You must inform the applicant of all proposed terms and conditions. Generally, they
would include the following:
a.

Terms include the loan amount, interest rate, installment payment, loan maturity,
net earnings clause (if any), and initial due date.

Conditions include, at a minimum: collateral, including the address of the property
being used; guarantors, use of proceeds, insurance requirements/assignments, how
we arrived at the loan amount and that the amount may change based on receipt of
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¶ 7.4 – 7.5

50 30 9
insurance, grants, etc. considered to be duplication of the benefits, loan closing
deadline, disbursement period, custom conditions, etc.

You must also ask whether the applicant has any questions. This practice avoids
applicant confusion and maintains Agency credibility. Exercise care when responding
to questions concerning areas with which you are not completely familiar. In these
cases, tell the applicant you will seek supervisory guidance and promptly call them back.

If an approval recommendation is contingent upon a “conditional commitment letter",
you must inform the applicant of required documentation. Also, advise the applicant
that a representative from the Accounts Department will call to follow up (see
paragraphs 7.20).

Decline Recommendation: You must inform the applicant of the reason(s) for the proposed
decline action and their right to request reconsideration.
NOTE: Telephone contact with the applicant is not required on Summary Declined or Auto
Declined; they will be notified in writing of the decline and reconsideration rights.

Withdrawal Recommendation: You must inform the applicant of the reason(s) for the
proposed withdrawal action and advise them of their right to request reacceptance.

LOAN APPROVAL
7.5. LOAN AMOUNTS
The disaster loan program’s loan limits are a combination of statutory and regulatory
requirements. The administrative limit applies to the combined total amount of all home loans to
any one applicant for any one disaster. Members of a single household (e.g., husband, wife, and
dependents) cannot make separate applications for the purpose of exceeding the administrative
limit.
A.

Limits on Home Loan Amounts:
1.

For real estate (RE) damage, the limit is $200,000. Real estate damage includes all
physical damage to a primary residence and appurtenant structures, landscaping, land
and land improvements, relocation costs, and permissible upgrading.

For personal property (PP) damage, the limit is $40,000. Personal Property includes all
household contents of the primary residence and eligible vehicles.

For mitigation measures, the limit is 20 percent of the verified loss for physical damage
(both real estate and personal property damage), up to a maximum of $200,000.

For refinancing, the limit is the eligible physical loss up to $200,000.

For malfeasance, the limit is $200,000. Only malfeasance relating to an approved SBA
disaster loan are eligible; therefore, malfeasance is not available at original processing.
It must be processed as a loan increase. See paragraph 8.4 E.

The maximum amount of a disaster home loan during original processing for a SINGLE
disaster is $640,000. The maximum amount of a disaster home loan that includes
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¶ 7.5 – 7.6

50 30 9
increases due to malfeasance is $840,000.
B.

Business Loan Amount: The maximum amount of any business loan (physical and EIDL) is
$2,000,000. This statutory limit applies to the combined total amount of all loans to any one
applicant, including its affiliates, for any one disaster event and includes the provision for
increasing a loan for hazard mitigation measures. SBA can authorize an exception to this
legislative limit if the applicant is a major source of employment (MSE) (see paragraph 7.6).

Disaster Loan Limit for Combined Home and Business Loans: If a business (not an MSE)
has eligible losses of $2,000,000 and its principal owner(s) has home losses, the following
limits apply.

A business organized as a corporation, a subchapter S corporation, a limited liability
entity (LLE), a general partnership or a limited partnership, etc., is a separate legal entity
and the principal(s) have full home loan eligibility regardless of the amount of the
business loan. For example: A corporation has eligible losses of $2,000,000. The
corporation is owned by two individuals, each with a 50 percent interest. Both 50
percent owners are eligible to apply for damages to their respective primary residences
up to the maximum administrative home limits.

A business operated as a sole proprietorship is not a separate legal entity and we must
aggregate the losses to the maximum (non-MSE) loan limit for a single disaster of
$2,000,000. However, the home loan cannot exceed the administrative limits. For
example: A sole proprietorship has eligible losses of $1,950,000. The primary
residence of the sole proprietor is also damaged. Because the two are not separate legal
entities, the combined maximum legislative loan limit for one disaster is $2,000,000.
Therefore, the home loan application could not be approved for more than $50,000.

Economic Injury Loan Amount:
The legislative limit of $2,000,000 on disaster business loans applies to EIDLs. The limit
applies to the total of all direct physical and economic injury disaster loans approved to any
one borrower and its affiliates for any one disaster.

7.6. MAJOR SOURCE OF EMPLOYMENT WAIVER OF LENDING LIMIT
SBA may waive the $2,000,000 legislative limit if a business is a MSE. This is to foster
employment of large numbers of people in a disaster-impacted community.
A.

Major Source Of Employment (MSE) Eligibility: Any business may be eligible for MSE
status if, at the time the disaster commences, it has one or more locations in the disaster area
(see exception below for MREIDL), that, individually or in the aggregate:
1.

Employed 10 percent or more of the entire work force within the commuting area of a
geographically identifiable community, no larger than a county; provided that the
commuting area does not extend more than 50 miles from such community; or

Employed 5 percent or more of the work force in an industry within the disaster area
and, if the concern is a nonmanufacturing concern, employed no less than 50 employees
in the disaster area or,
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3.

If the concern is a manufacturing concern, employed no less than 150 employees in the
disaster area; or

Employed no less than 250 employees within the disaster area.

NOTE: You must aggregate employees of concerns sharing common business premises to
determine MSE status of a non-profit applicant owning the premises.
EXCEPTION for MREIDL: May be eligible for MSE status if, at the time the disaster
commences or subsequent to the disaster, there is a change in economic circumstances as a result
of the disaster. If eligibility is established based on post disaster economic changes the applicant
must provide a statement explaining the changed economic circumstances that would justify status
as an MSE. If the applicant business has more than one location, all locations are presumed to be
located within the disaster area. See A 1-4 of this subparagraph (above) to determine MSE
eligibility.
B.

Discretion to Waive Legislative Loan Limit: SBA may waive the $2,000,000 limit if:
1.

The damaged location(s) of the MSE are out of business or in imminent danger of going
out of business as a result of the disaster and the waiver is necessary to permit the
location(s) to reopen or stay open in order to avoid substantial unemployment in the
disaster area; and

The applicant has used all funds from its own resources and all available credit
elsewhere to alleviate the physical damage and/or economic injury sustained.

Use of Applicant's and/or Owner's Assets and Credit: SBA will consider a waiver of the
legislative limit only to the extent that loan assistance in excess of $2,000,000 is necessary
after the applicant, its affiliates, and its principals use business and personal assets and credit
to the greatest extent possible without incurring undue hardship.

Processing and Approval Authority:
1.

The PDC may decline or withdraw applications for more than $2,000,000 in accordance
with normal policies. The PDC may also determine that an applicant is not an MSE. (A
decline for MSE status is subject to specific reconsideration procedures. Refer to
paragraph 7.29).

If we can approve an application from a credit and repayment perspective and justify an
MSE waiver the PDC must prepare both recommendations and send the case file to
Headquarters. The CD/PDC’s recommendations must include the initial
recommendation and concurrence by an approving official with delegated authority in
accordance with the rule of two.

All approval recommendations must contain the following loan conditions:
a.

Net Earnings Clause;

Initial Public Offering (IPO) Clause;

Distribution and Compensation Clause; and

Landlord’s waiver (when collateral is located on leased premises).

NOTE: The exclusion of any of these conditions requires justification in the case file.
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¶ 7.6 – 7.8

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4.

The AA/DA must approve the loan and MSE recommendations.

7.7. ROUNDING OF DOLLAR AMOUNTS
All disaster loans must be rounded to the next higher whole hundred when determining the actual
loan amount. The final loan amount is rounded only once. You then allocate the use of proceeds
accordingly (RE, PP, M&E, inventory, etc.).
NOTE: Proceeds allocated for repayment of FEMA assistance must be allocated in the exact
dollars and cents rather than rounded. In those cases, you should ensure that the other personal
property proceeds are adjusted accordingly to ensure that the total loan amount remains in hundred
dollar increments.
7.8. LIMITED LOAN AMOUNTS/LOSS IN EXCESS OF LENDING LIMITS
For applicants that lack the ability to repay the full amount of the disaster loan eligibility, have
losses in excess of the lending limits that will affect viable restoration, or request a lesser loan
amount than the eligible losses; you must justify in your case file how they can complete the
repairs/project at a reduced amount.
A.

Requests for Reduced Loan Amount and/or Losses in Excess of Lending Limits: Some
applicants may request a reduced loan amount. Others may be unable to borrow the full
amount due to uninsured losses in excess of our lending limits. You may recommend
approval of a loan for less than the eligible loss if you document in the case file that the
reduced amount is sufficient to complete repairs which will render the home habitable or
return the business to operation.
1.

The applicant(s) may state they can restore the property with a reduced loan amount. If
the requested amount is within 25 percent of the eligible amount, you may grant the
request without consulting the LV department. Otherwise, you must consult with the
PDC Loss Verification Department to determine if the lesser loan amount will restore
the property.

The applicant may plan to fund the remaining repairs through personal resources such as
savings or through outside financing. If so, you must justify the case file of the sources
for the funding. In some instances, a disaster survivor's recovery could involve funding
from FEMA, State grants, or other organizations such as Mennonite Disaster Services.

If the applicant intends to use outside financing to cover the remaining repair costs, you
must determine whether:
a.

The amount needed to supplement the SBA loan is available to the applicant on
reasonable terms; and

The applicant can repay all obligations, including the proposed outside financing;
and

How the additional financing may impact SBA’s collateral lien position.

Reduced Amount due to Limited Repayment Ability:

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1.

You may recommend approval of a loan for less than the eligible loss due to limited
repayment ability provided that you:
a.

Use 100 percent of available cash (CA) and the maximum loan term (30);

Document in the case file that the reduced amount is sufficient to render the home
habitable.

7.9. INTEREST RATES
A.

General Rule:

The Small Business Act requires us to determine if credit is available elsewhere before we assign
an interest rate. The Credit Elsewhere Test (CET) measures the applicant's ability to address the
disaster loss from available resources or to obtain credit from non-Federal sources at reasonable
rates and terms. If the CET results in a finding that credit is available elsewhere, the market
(higher) interest rate applies. The LO must review the underlying financial information to ensure
that the information is accurate, consistent with the application, and not artificially inflated. (See
Appendix 13)
B.

Determination of Hardship:
When an application meets the criteria for Credit Available Elsewhere, you must determine
whether the assignment of the market rate will result in a repayment amount that will cause
the applicant undue financial hardship. When appropriate, a hardship waiver may be granted.
In considering a hardship waiver, you should consider the totality of circumstances affecting
the overall financial situation of the applicant (including principals and affiliates in the case
of business loans). A hardship waiver must be justified in the case file and approved by the
SLO.
NOTE: ACDAP approval is required for any loan modification action that changes the
interest rate from below market rate to market rate.

Determination of Interest Rate: Each disaster declaration specifies the interest rates
applicable for all loans processed under that disaster declaration.
1.

Home Loans: The Small Business Act requires the use of a formula for setting interest
rate for home loans. The below market rate applies to homeowners with no Credit
Available Elsewhere, and the market rate applies to homeowners with Credit Available
Elsewhere.

Business Physical Loans: Similarly, the statute contains a requirement for setting the
interest rate for business loans. The below market rate applies to businesses with no
Credit Available Elsewhere, and the market rate applies to businesses with Credit
Available Elsewhere.
a.

When an application is determined to have Credit Available Elsewhere, a
maximum 7-year term applies.

You must consider the applicant, its owners or principals, and its affiliates.
Principal and affiliate information is incorporated into the ratio analysis based on
the percentage of ownership or affiliation. Individuals and/or legal entities with
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less than 20% ownership are excluded. Business concerns 50% or less affiliation
are excluded. Subsidiaries of the applicant are included based on the percent of
ownership the applicant has in the subsidiary.
3.

Non-profit Organization Loans: The statute contains a requirement for setting the Credit
Available Elsewhere interest rate for private non-profit, charitable, cooperative,
religious, and similar organizations and institutions.
Use the Business CET to determine the rate for non-profit organizations. Non- profit
organizations determined to have Credit Available Elsewhere are not subject to the
maximum 7-year term.

Economic Injury Loans: By statute, we can only authorize EIDLs at the business NCE
(No Credit Elsewhere) interest rate. EIDL applicants determined to have Credit
Available Elsewhere are ineligible for EIDL disaster assistance.

MREIDL Loans: The published interest rate which will be assigned to MREIDL loans
changes quarterly. However, once the appropriate interest rate is assigned to a MREIDL
loan at the time of approval, it remains fixed. The interest rate to be applied to any
MREIDL loan is SBA’s published EIDL interest rate at the time the MREIDL
application is approved.

7.10. LOAN TERMS, INSTALLMENT PAYMENT AMOUNTS
A.

General Rule. The maturity of the loan (home or business) is established based on the
applicant’s ability to repay. You must first establish 1/3 of TOTAL CA/CASAD (cash
available/cash available to service additional debt) then use this as the basis for establishing
the loan maturity. If the loan will amortize in 15 years or less the maturity should be set at 15
years and if the loan amortizes in more than 15 years (not to exceed 30 years) the loan terms
should be set at 30 years and the monthly payment set accordingly. Business physical loans
with a market rate must be established with a standard maturity of 7 years.
EXCEPTIONS: When the applicant requests a shorter maturity or when using the standard
15, 30 or 7 year maturity and the monthly payment is less than $50. Set the target payment at
$50 and adjust the maturity accordingly. No term should be less than one year. A payment
can be less than the $50 minimum only to meet the one year minimum.

Maximum Term:
1.

The maximum term of disaster loans is 30 years.

For businesses able to obtain credit elsewhere, the maximum term is 7 years.

For private non-profit, charitable, religious, cooperative, and similar institutions able to
obtain credit elsewhere, the maximum term is 30 years.

Equal Installment Payments: Generally, disaster loans are repaid in equal monthly
installment payments of principal and interest which fully amortize the loan amount and the
interest accrued during the initial deferment period within the loan term (see subparagraph H.
below).

Exceptions to Equal Installment Payments:
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1.

It may be appropriate to approve a loan with reduced initial installment payments and
larger installment payments thereafter.
a.

This usually occurs when an applicant will pay off a significant fixed debt within
the first two years of the loan, and that debt is unlikely to recur, such as a mortgage
or a one-time loan.

Recommendations for reduced initial payments must be justified in the case file,
subject to the following:
(1) The initial installment payment amount must not exceed two years, after
which the full (permanent) installment payment amount is required;
(2) You can permit only two payment amounts (initial and permanent). This
restriction does not govern changes which may become necessary during the
closing, disbursing, and servicing processes; and
(3) Generally, the initial payment amount should at least cover accruing interest.
This avoids an accrual of deferred interest requiring an unreasonably large
permanent payment amount to amortize within the term.

Balloon payments are prohibited.

Frequency of Installment Payments: You must justify any exception to monthly payments in
the case file. However, when an applicant receives income on a seasonal or annual basis, you
may arrange the repayment schedule to provide for quarterly, semi- annual or annual
payments.

First Payment Due Date:
1.

The first payment due date is 5 months from the date of the Note. This reflects a
standard deferment of 4 months. It recognizes that disbursements are seldom completed
on the Note date and that disaster recovery is seldom accomplished immediately upon
obligating.

In some instances, you may need to defer the first payment due date longer than 5
months from the date of the Note. For example:
a.

For Physical Loans, when the construction/major repair will take a protracted
period, the borrower may be unable to make full payments until the project is
substantially completed.

For EIDL loans when
(1) There is major damage involving lengthy repairs; or
(2) The injury period extends more than 5 months into the future; or
(3)

The borrowing business is seasonal in nature.

If subparagraph 2a. or 2b. (above) apply, the first payment due date may be set more
than 5 months from the date of the Note if you justify the need in the case file. The
interest accrual during these deferment periods can be significant, and may result in
substantially higher installment payments to amortize the loan within the term.
Approval authority for these deferments is limited as follows:
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a.

First payments due up to and including 12 months require SLO approval.

First payments due more than 12 months but not to exceed 24 months require the
ACDAP final approval.

First payments due more than 24 months require the AA/DA final approval.

MREIDLs: Generally, the first payment for MREIDL loans will be due 15 months
from the date of the Note. The SLO is authorized to approve this deferment. Any
further deferrals are subject to the approval authority limitations in paragraph 8.1 C
The first payment for a MREIDL will be deferred to the later of:
(1) One year from the date of the initial disbursement; or
(2) The period during which the essential employee is on active duty. SBA’s
standard MREIDL deferment may exceed the statutory deferment.
The loan terms must be reconciled at each disbursement to assure that both
requirements have been met. If necessary, the deferment should be extended
to bring the loan into compliance.

Payments are Fixed Amounts in Whole Dollars:
1.

You must express all installment payments as a fixed number of dollars, rather than
"principal and interest" or "interest only" or other descriptions.

You must round all installment payments up to the next whole dollar to accommodate
automated collection facilities.

Terms in Whole Months or Years: Generally the loan terms will be set with a maturity of 15
or 30 years with a minimum payment of $50. DCMS will automatically set terms in whole
years including adjustments to meet the $50 minimum or one year minimum. When
manually adjusting the maturity you must write initial loan terms in whole years. Loan
modifications can be manually adjusted in whole years and whole months.
1.

Modified loans will retain their original term unless it needs to be increased for
repayment purposes (from 15 to 30 years). DCMS will automatically calculate the
modified loan terms using whole years ((15, 30 or 7 years (business physical with a
market rate)). Maturities calculated less than standard to meet the $50 minimum
payment are rounded down to the nearest whole year. Loan officers can manually adjust
the modified loan terms in whole years and whole months.

Calculating Payment Amounts and Loan Maturities:
1.

Accrued Interest: You must account for the interest accrued during the initial deferment
period when you set the loan term. Every loan has at least a 4-month deferment.

Home Loans: For home loans, determine a reasonable amount for the borrower to pay
for each monthly installment. Generally, you should base the target payment at 1/3 of
TOTAL CA (cash available). You must justify the payment if you use an amount other
than the target payment.

Business Loans: For business loans, determine a reasonable amount for the borrower to
pay for each monthly (or other) installment. Generally, you should base the target
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payment at 1/3 of TOTAL CASAD (cash available to service additional debt).
4.

Payments will first be applied to the interest accrued before any portion of payments
will be applied to principal. The loan is a simple interest loan; the SBA loan accounting
system does not charge interest on interest.

Special Provisions Applicable to Private Colleges and Universities: AA/DA can approve a
deferment of principal and interest payments for the first three years of the term of a disaster
loan to a private college or university in Presidential declarations.

7.11. COLLATERAL REQUIREMENTS
A.

General Rule: SBA policy establishes collateral requirements based on a balance between
protection of the Agency’s interest as a creditor and as a provider of disaster assistance.

B. Unsecured Loan Limit:
1.

The Limit for Unsecured Physical Disaster Loans (Home and Business) is $25,000.
However, we can accept security when the applicant voluntarily offers collateral on
loans of lesser amounts. For example, an applicant may wish to take advantage of the
mortgage interest deduction for tax purposes, and may freely offer the property as
security. In these cases we would accept security for the loan which would otherwise be
unsecured. Never suggest collateralizing an otherwise unsecured loan with an applicant.
You must always document in the case file that you did not require or solicit an offer of
collateral, but the borrower voluntarily offered it.

Unsecured and Secured EIDL Loan Limits: You must secure any EIDL in excess of
$25,000 ($50,000 MREIDL).

You may secure EIDLs of $25,000 ($50,000 MREIDL) or less only if the applicant
voluntarily offers collateral (generally for tax purposes). In these cases, you must
document in the case file that you did not require or solicit an offer of collateral,
but the borrower voluntarily offered it.

If more than one EIDL is made to the same borrower (including its affiliates) for
the same disaster event, aggregate the loans. You must secure each loan if the
aggregate amount is more than $25,000 ($50,000 MREIDL).

When making multiple disaster loans to the same borrower (or affiliated group), apply
the following guidelines.
a.

You must aggregate the amount of all physical loans separately from all EIDLs to
the same borrower (and its affiliates) from the same disaster event (e.g., home loan
and business loan, or two loans to two affiliated businesses). If the aggregate
amount of the physical loans is more than $25,000 ($50,000 MREIDL), each of the
loans must be secured. If the aggregate amount of the EIDLs is more than $25,000
($50,000 MREIDL), each of the loans must be secured. If the aggregate amount of
the physical loans is $25,000 or less or if the EIDLs are $25,000 ($50,000
MREIDL) or less, you cannot require collateral.
NOTE: Do not aggregate the amounts of the physical loan(s) and EIDLs) to
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determine if collateral is required. It is possible to have a secured
physical loan and an unsecured EIDL companion loan or vice versa such
as a secured home loan in the amount of $100,000 and unsecured
companion EIDL of $25,000.

You must aggregate disaster loans from the same disaster event in multiple
jurisdictions (e.g., states) even if we issue a separate disaster declaration in each
jurisdiction.

Do not aggregate disaster loans with outstanding loans to the same borrower (and
affiliates) from prior disasters.

Collateral Issues for B/E Loans:
a.

. If either the physical loan amount or the EIDL amount exceeds the unsecured
threshold, the loan must be secured. The loan is unsecured when the physical loan
amount does not exceed $25,000 and the EIDL amount does not exceed $25,000.
You do not aggregate the physical and an EIDL loan amount to determine if
collateral is required.

If the business physical loan is a decline or withdrawal and only the EIDL is
approved, the unsecured threshold is $25,000.

If the EIDL is declined or withdrawn and only the physical loan is approved, the
unsecured threshold is $25,000.

Secured Loans: Generally, all loans exceeding the unsecured loan limit require collateral.
The exception to this policy is loans made for personal property only when the applicant does
not own any real estate (this usually occurs when the applicant is a renter).
1.

Real estate is the preferred form of collateral, even if the equity in the RE or
manufactured home is insufficient to secure the full loan amount.

Generally, we will not require an applicant to pledge more collateral than is necessary
to adequately secure a loan.

We will not decline an application if the available collateral does not adequately secure
the full loan amount. However, an applicant's refusal to pledge required collateral is
grounds for declining a loan application or canceling an approved loan.

When an applicant offers other collateral, SBA will attempt to honor the applicant's
preferences, but only to the extent that doing so will secure the loan at least as well as
taking other available collateral not offered. When a conflict exists between the
collateral available and the collateral that is offered, our determination is final.

Home Loans: Generally we will take the disaster damaged and/or the replacement real
property for collateral. Regardless of the available equity, SBA will consider the
collateral requirement met when the damaged property is used as collateral. There is
no need to acquire additional collateral (with the exception of relocation).
(1). Relocation: When SBA loan funds are used to purchase property the damaged
property from which the applicant is relocating may have significant value.
Generally we require both the damaged property and the relocation property
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as collateral, unless the damaged property has already been sold. Any
exception to this general rule must be justified in the case file.
(2). Renters who received loan funds for personal property only but own real
estate will be required to pledge the real estate as collateral for the loan.
6.

Business Loans: Determine what collateral is available, and take that collateral
which will best secure each loan. Loans of $200,000 or less will not require the
owner of the business to use the primary residence of the owner as collateral if it is
determined that the owner has other assets of equal quality and with a value equal
to or greater than the amount of the loan that could be used as collateral for the
loan. Other fixed assets, such as M&E, are usually preferred to inventory or
accounts receivable as collateral. Even if there is not any RE damage if real
property is available as collateral, we will require a lien of the real property.
(1) Generally, collateral is adequate if the equity is at least 100 percent of the loan
amount.
(2). If an applicant owns two real estate parcels, one damaged and one not
damaged, where the equity in the damaged property is insufficient to secure
the loan, but the equity in the non-damaged property is sufficient, we prefer to
fully secure the loan with a lien on the non-damaged property and avoid
taking another lien on the damaged property. Otherwise, the usual practice is
to require a lien on the damaged property, and because that is insufficient to
secure the loan, to require another lien on the non-damaged property. For
insurance requirements, see paragraph 7.13 and 7.14.

Collateral from Business Tenants: Certain condition requirements apply when the collateral
is located at leased premises.
1.

Assignment of Lease: An assignment of lease is generally only required when a lien is
taken on structures or improvements on leased land (leasehold mortgage, security
interest in structures, etc.). If we are taking an assignment of lease as collateral, the
following additional requirements may be needed:
a.

Lease Extension Requirement: If the existing lease, including renewal options, is
for a period at least equal to the proposed loan term, there will generally be no
special risk. However, a lease extension should be required if the lease is shorter
than the recommended loan term.

Lease Requirement: If the borrower does not have a formal, written lease, the LAA
should require the borrower to obtain a lease "satisfactory to SBA”.

Lease Modification Requirement: If any of the terms and conditions of an existing
lease is unsatisfactory, the LAA should specify the necessary changes.

NOTE: If the applicant prefers, other collateral acceptable to SBA may be substituted
and we can waive the assignment of the lease.
E.

Secured Loans to Associations: Generally, we secure loans to associations by taking both of
the following:
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1.

A mortgage or deed of trust on real property separately deeded such as office space,
public area or recreational facility and owned by the association, where permitted by
law.

An assignment of a special assessment passed by the association in accordance with its
by-laws, unless prohibited by state law. (The association must assess each unit owner in
an amount sufficient to provide loan repayment.) The assessment shall be approved as
provided for by their governing documents. The Accounts Department will prepare the
assessment as follows:
a.

It will be in an amount sufficient to fully amortize this loan in accordance with the
payment terms as stated in the LAA.

It will refer to and adopt all of the terms and conditions of the LAA, and provide
that the proceeds of the special assessment will be used solely to amortize the loan.

It will be irrevocable until the SBA loan is paid in full.

It will require the association to assign the proceeds of the assessment to SBA as
collateral for the loan.

NOTE: If the real estate collateral is sufficient to secure our loan, an assignment of a special
assessment is not necessary. If the special assessment is not taken as collateral,
you should include a condition on the loan requiring the association to provide
proof of passage of a dedicated special assessment sufficient in term and amount to
repay the loan according to its terms.
F.

Prior Liens and Other Creditors: Applicants often have existing liens on the collateral
property. With respect to prior lien holders, if the collateral is located in a "non-notice" state,
we will send a letter to the senior lien holder(s) requesting advance notice of any foreclosure
actions against the borrower. Prior to disbursement in excess of the secured threshold, it may
be appropriate to obtain a specific agreement by the prior lien holder to provide this notice in
advance of foreclosure. In such cases, you must justify the requirement in the case file, and
incorporate the appropriate condition in the LAA.

Comparative Value of Lien and Equity Position: If the applicant elects not to directly repair
or replace the disaster damaged property, you must consider the comparative value of our lien
and equity position. As a general rule, if we accommodate the applicant (such as involuntary
or voluntary relocation, applicant funded improvements, alternate use of eligibility, etc.) our
lien and equity position should be at least as good as it would have been had only the
damaged or destroyed property been repaired or replaced and a lien placed on it.

Collateral value is not merely a matter of the priority of lien position. You should also
consider the value of the lien for each alternative.

We will consider our collateral position to be as good in any case where the loan is
sufficiently collateralized by the lien after accommodating the borrower, regardless of
the priority of the lien position. You should justify any exception in the case file.

Collateral Appraisals: Formal appraisals, although rare, may occasionally be appropriate.
This might arise in very large loans, especially MSE loans. Formal appraisals are performed
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by professional, licensed public appraisers. The ACDAP, ACDA, or higher must approve
requests for formal appraisals.
I.

Relocation: (Refer to paragraph 3.28 I) for guidance on treatment of prior liens on properties
involved with relocation.

Widely Scattered Collateral: When the damage is to property which is dispersed across a
wide geographic area (e.g., billboards and vending machines), or when an applicant offers
this type of property as collateral, the cost of obtaining hazard insurance coverage may be
prohibitive. In these cases, you should consider alternative collateral on which appropriate
insurance can be obtained at reasonable cost.

Release/Retention of Collateral: When we reduce a loan to an amount below the secured
threshold, (no disbursements have been made above the secured level) you should release the
collateral. The loan modification letter should indicate that the Accounts Department will
forward a release of lien document to the borrower under separate cover. The exceptions that
may prevent the release of the lien would be if the loan is delinquent or other adverse
information has been received (e.g. bankruptcy etc.).

Non-applicant Owners: Sometimes, not all owners are applicants. This may arise among
family members due to inheritance provisions, life estates, estranged spouses, etc. In these
cases, we generally require the non-applicant owner to execute our lien documents
(mortgage/deed of trust, etc.).

7.12. GUARANTEE REQUIREMENTS
A.

Definitions:
1.

To guarantee is to assume responsibility for payment of a debt if the person(s) or
concern primarily liable fails to perform.

A guarantee is the actual written agreement by which one assumes responsibility for
ensuring payment of the debt or obligation of another.

A guarantor is the one who makes or gives the guarantee.

A principal, for purposes of this paragraph, is defined as follows:

For sole proprietorships, the proprietor;

For General Partnerships, all general partners;

For Limited Partnerships, all general partners and any limited partner who owns 20
percent or more of the partnership;

For Limited Liability Entities, the Managing Member and any member who owns
20 percent or more of the entity; and

For Corporations, any individual or legal entity who owns 20 percent or more of
the voting stock.

Some individuals who do not meet the definition of a principal may be in the controlling
group, and the guarantee requirement applies. SBA determines the composition of the
controlling group on a case-by-case basis (See Appendix 19).
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B.

Business Loans: Generally, we require all the principals to provide a guarantee of the loan
(except in cases of sole proprietorships or when principals are included as co-borrowers).
Depending on the adequacy of the collateral owned by the business, guarantees can be
secured or unsecured. The guarantees of the principals are not a substitute for business
collateral. They are a safeguard to protect our position. Refusal of a principal to provide a
guarantee is a basis for declining an application or canceling a loan.
1.

Unsecured Guarantees: If the business can adequately secure the loan with real estate,
the guarantees of the principals should generally be unsecured.

Secured Guarantees: If the business does not have adequate equity in the real estate to
fully secure the loan, the guarantees of the principals should generally be secured (even
if the business has M&E, etc., which was also taken). However, if one or more
principal(s)’ collateral is enough to secure the loan, you may require unsecured
guarantees from the other(s). This option should only be considered if all
guarantors/principals are in agreement with such an arrangement.

Limited Guarantees: In some situations, a limited guarantee may be appropriate. A
limited guarantee may be unsecured or secured with a limit to the maximum amount of a
guarantee, a limit to the guarantor’s interest in collateral, or a limit to a percentage of the
unpaid balance.

Guarantees by Affiliates: A guarantee of an affiliate should only be required when the
cash flow of the affiliate is necessary for repayment of our loan or when they are
providing collateral.

Home Loans: Guarantees are not ordinarily necessary for home loans.

7.13. HAZARD/OTHER INSURANCE REQUIREMENTS
Hazard insurance is required as follows:
A.

Damaged Property: Hazard insurance is required on all loans in which the loan amount
exceeds the secured loan threshold for damaged property (real estate, contents, leasehold
improvements, business contents (business contents coverage includes inventory), etc.) under
the following conditions:
1.

The damaged property is required as collateral; and/or

Loan funds have been specifically allocated for the damaged property.

The loan proceeds are allocated for personal property only, and the loan amount exceeds
the secured threshold, regardless of whether or not collateral is required.

Collateral Property: Hazard insurance is required on all property pledged as collateral on the
loan (real estate, business contents, leasehold improvement, vessels, boats, personal contents,
etc.).

Specific Peril: Hazard insurance generally includes fire, lightning, and extended coverage.
However, when the disaster is related to a specific peril not covered by hazard insurance
(earthquake, windstorm, etc.), you must require coverage for the specific peril which caused
the damage and the specific peril for which the disaster was declared when it is determined
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that mortgage lenders in the disaster area require insurance for the specific peril. The
CD/PDC can determine that the Specific Peril requirement is not necessary and may waive
this requirement after taking into consideration the common practices of the mortgage lenders
in the disaster area. To make this determination the CD/PDC should check the requirements
of the three largest mortgage lenders in the disaster area.
For example, windstorm specific peril insurance coverage will generally be required for all
properties within the declared disaster area when the declaration was the result of a hurricane,
tropical storm, or remnants of a hurricane or tropical storm and hazard insurance is not
covering the disaster losses.
1.

You must require specific peril coverage when the loan exceeds the secured threshold
for:
a.

All collateral located within the declared disaster area;

All disaster damaged properties for which the borrower is receiving SBA funds;
and

Relocation properties located within the declared disaster area.

Hazard insurance is not required in the following scenarios:
1.

Hazard insurance is not required for any property for which there are no SBA loan
proceeds or for any property not taken as collateral. For example, if the borrower has
contents at the damaged location, and there are no loan funds allocated for contents, or
the contents are not collateral for the loan, hazard insurance coverage is not required for
the contents.

Hazard insurance is generally not required for vehicles used for transportation, unless
the vehicle is used as collateral.

Non-owner applicants required to repair or replace the damaged personal property or
business contents (i.e. bailor/bailee, etc.) are not required to maintain insurance on the
damaged property.

Amount and Terms of Coverage Required: Generally, borrowers must furnish hazard
insurance equal to at least 80 percent of the insurable value of the property to be insured.
Insurance required on collateral must name SBA as mortgagee or loss payee. Borrowers
must maintain the stipulated coverage throughout the entire term of the loan even if the loan
has been sold to a third party.

Widely Scattered Property: If insurance coverage is required for property dispersed across a
wide geographic area (e.g. billboards or vending machines), the coverage may not have to be
location specific but should adequately cover the property used in the ordinary course of
business.

Business Interruption Insurance: We do not generally require an EIDL recipient to purchase
business interruption insurance as a condition of loan approval.

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7.14. FLOOD INSURANCE REQUIREMENTS
A.

Definitions (for this paragraph):
1.

Act: The Flood Disaster Protection Act of 1973, as amended.

FIA: The Federal Insurance Administration, a part of the Federal Emergency
Management Agency.

NFIP: The National Flood Insurance Program authorized by the National Flood
Insurance Act (the Act) and administered by FEMA. The NFIP includes an insurance
program for indemnification against flood property damage, and conditions for
community participation which are intended to minimize future flood losses. SBA
defers to the NFIP insurer as to the type of flood insurance policy required. And, SBA
does not need to reconcile any discrepancy regarding the type of flood zone where the
property is located.

SFHA: An officially designated and defined Special Flood Hazard Area. These areas
are designated on flood hazard boundary maps. The SFHAs normally mean the A zones
which indicate the area in the 100-year floodplain.

Acquisition or Construction: Defined by FEMA regulations to include the "acquisition,
construction, reconstruction, repair, or improvement of any publicly or privately owned
building or mobile home on a foundation, and any machinery, equipment, fixtures, or
furnishings, contained or to be contained therein."

Flood Hazard Boundary Map: A map published by FIA indicating the boundaries of
SFHAs.

Flood Hazard Boundary Map Effective Date: The date a flood hazard boundary map
became effective.

Participating Community: A community which is participating in the NFIP by adhering
to FIA/FEMA flood mitigation standards.

Non-participating Community: A community which is not participating in the NFIP and
in which NFIP flood insurance coverage is not available. A non-participating
community may be under sanction (see definition below), which has important
consequences.

10. Community Under Sanction: A community the FIA has acted to sanction for failure to
meet the requirements of NFIP and in which NFIP flood insurance is not available. This
includes communities which are non-participating after one year has elapsed since the
flood hazard boundary map effective date (since SFHAs were formally identified within
the community), or a community which has withdrawn from or failed to adopt or adhere
to NFIP requirements.
11. Insurable Property: Property which can be insured under a standard NFIP flood
insurance policy.
12. Uninsurable Property: Property which cannot be covered under a standard NFIP flood
insurance policy (e.g., unimproved land, gas and liquid storage tanks, wharves, piers,
bulkheads, crops, shrubbery, land, livestock, roads, motor vehicles, some leasehold
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improvements (LHI), and certain contents of basements). Whether property is insurable
is unrelated to eligibility. Some uninsurable property (e.g., crops and livestock or
property in the CBRS) is not eligible, while other uninsurable property (e.g., some motor
vehicles, some LHI, or some contents of basements) is eligible.
13. Property Located in an Otherwise Protected Area (OPA): Flood insurance is not
available under NFIP for property in an OPA unless the structure was constructed on or
before November 16, 1991 and the structure was not substantially improved or
substantially damaged after that date, or the building is used in a manner consistent with
the purpose for which the area is protected, regardless of the date of construction.
However, private flood insurance substantially similar to NFIP may be available (see
subparagraph J below).
NOTE: Flood insurance may NOT be waived if located in a SFHA, even if the property
is an OPA.
B.

Determination of Location in a SFHA: SBA is required to make a determination whether a
property is located within a SFHA. Letters from real estate or insurance agents or other
parties are not acceptable substitutes for our determination based on the maps.

Contested Location in a SFHA: If an applicant/borrower disagrees with our determination or
information in the case file conflicts with the determination you should request that LV remap the contested location. Determination by LV is final.
NOTE: If the property is still deemed to be in a SFHA, you must inform the applicant(s) that,
if FEMA or the local flood plain coordinator provides a letter stating that the
property is not in a SFHA, we may remove the flood insurance requirement.

Flood Zone Determination on Relocation Property:
1.

When the relocation property is known, we base the SFHA determination on the
relocation site. If not known, we base it on the damaged property location until the
relocation property is known.

When the relocation site is temporary, such as during reconstruction of the permanent
site, the borrower assumes the risk to insure any property purchased with SBA loan
funds or used as collateral at the temporary location.

If we learn at any time while in possession of a borrower's case file that the borrower has
moved, we must make a new determination.

Property Partially Located in an SFHA: When only a portion of a property is in an SFHA, we
consider the property to be located within the SFHA and subject to the flood insurance
requirement. An exception to this rule occurs when the entire portion of the property located
within the SFHA is uninsurable, and all the insurable property is located outside the boundary
of the SFHA. In these cases, the property is considered as not in an SFHA. When there are
multiple structures on the property, only the insurable structures located within the SFHA are
subject to the flood insurance requirement.

Property Subject to Flood Insurance Requirement: The Act requires that, as a condition of
any Federal assistance secured by improved real estate (or a manufactured home) located in
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an SFHA, the building and any contents securing the loan must be covered by flood insurance
before any loan disbursement. Additionally, any loan used for construction purposes in an
SFHA is subject to this requirement. Specific provisions govern certain circumstances, as
follows:
1.

If the property is located in a SFHA Zone A or V in a community under sanction, flood
insurance is not available and applicants cannot meet the statutory requirement.
Therefore, such applicants are ineligible. This bar applies even if the property is wholly
uninsurable. However, applicants who relocate to a participating community will be
able to meet the statutory requirement and are eligible. Similarly, applicants who
relocate to a site not in an SFHA (whether or not in a community under sanction) are not
subject to the statutory flood insurance requirement.

We may encounter a non-participating community where less than one year has elapsed
since the flood hazard boundary map effective date. Although NFIP flood insurance is
not yet available, these communities are not under sanction and loans may be approved
to applicants in these communities without a statutory or regulatory requirement to
obtain flood insurance. These loans must be approved within one year of the flood
hazard boundary map effective date. The date of the loan approval (obligation of funds)
governs whether this exception applies. Neither the date of the disaster nor the date of
the application is relevant.

If the property is wholly uninsurable (e.g., a driveway and bulkhead on otherwise
unimproved land), do not require flood insurance. If evidence is submitted to show the
property is not insurable, the condition that flood insurance be in place has been satisfied
because the borrower has obtained the maximum coverage available, which is none, and
does not need to be removed by loan modification action.

By law we require flood insurance on all loans where the damaged and/or collateral
property is or will be located in a SFHA. The requirement applies to the real estate,
contents and any other improvement which can be insured.
a.

In General:
(1) For a homeowner, the property subject to the flood insurance requirement
includes the residence, contents (personal property), and appurtenant
structures;
(2) For a residential tenant, the property is the contents (personal property);
(3) For a business which operates in its own building, the property is the building,
contents, and appurtenant structures; and
(4) For a business which operates in a leased location, the property is the business
contents. When the borrower owns the structure on leased land we will
require the borrower to obtain flood insurance on the leasehold improvements
(structure).

Damaged Property: Flood insurance specific to the type of damaged property in a
SFHA (real estate, contents, leasehold improvements, etc.) is required.
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5.

We will not require flood insurance in the following scenarios:
a.

We do not require flood insurance on any property which is neither included in the
SBA loan proceeds, nor used as collateral. For example, if the borrower has
contents at the damaged location, but SBA is not loaning for contents or using the
contents as collateral, you should not require coverage for the contents.

We do not require flood insurance for uninsurable property (e.g. vehicles, cars,
motorcycles, boats).

Non-owner applicants who must repair or replace the damaged personal
property/business contents (i.e. bailor/bailee, etc.) are not required to maintain
flood insurance on the damaged property.
NOTE: When vacant/raw land in a SFHA is being taken as collateral and no funds
are being loaned to improve this land, flood insurance is not required.

Amount of Coverage Required By Law:
1.

SBA requires that flood insurance coverage be the lesser of 1) the total of the disaster
loan (the sum of all use of proceeds allocations), 2) the insurable value of the property,
or 3) the maximum insurance available.
NOTE: When a loan contains multiple damaged properties this is calculated on a per
property basis.
Neither the statutory nor the regulatory requirements apply to property not located in an
SFHA, regardless of whether in a community under sanction or a non-participating
community.

2.
H.

If flood insurance is required you must include the standard flood insurance condition in
the LAA.

Amount of Coverage for Secured Loans Required By Policy:
1

Physical Loans:
a.

If flood insurance is not required by the Flood Disaster Protection Act of 1973 (as
amended), SBA will require flood insurance (without further justification) on the
real and personal property as a matter of policy when:
(1) Rising water caused the flooding. However, flood insurance is not required if
the cause of the flooding would not have been covered by NFIP flood
insurance, e.g., groundwater seepage or sewer backup (unless these are part of
general flooding in the area that also involves this applicant), runoff or
channeled water (unless the surface flooding in the flooded area was caused
by runoff or channeled water) or wind driven water (i.e., where gale force
winds damage a roof or blow out windows permitting rain water to cause
damage inside the structure); and
(2) The flooding caused damage to insurable real property and/or contents
(including basements of insurable structures); and
(3) The borrower owns the real property that has been damaged by the flood or is
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responsible for making repairs to the damaged property.

If the flood damaged property is not taken as collateral, the damaged property must
still be covered by flood insurance if the applicant/borrower is receiving funds
toward its repair.

The amount of coverage will be the lesser of 1) the total of the disaster loan (the
sum of all use of proceeds allocations), 2) the insurable value of the property, or 3)
the maximum insurance available.

If the flood insurance would be required under this subparagraph (flood insurance
required by policy) but the applicant is not able to obtain the insurance because the
property is in an unmapped, non-participating, or sanctioned community, then you can
accept alternative flood insurance (see subparagraph J) or delete the standard flood
insurance clause in the LAA. You must justify this deletion in the case file.

Flood Insurance Coverage for Other Loans: If the disaster-damaged property is not located in
an SFHA, but is subject to risk of flood loss (i.e., the loan is to repair flood damage, such as
M&E, etc., or the property has been repeatedly flooded), we may require flood insurance in
situations other than as described above. You must justify this requirement in the case file.
Generally, the amount of coverage will be the lesser of the loan amount, the insurable value
or the maximum insurance available.

Alternatives to National Flood Insurance Coverage:
1.

Insurance coverage for flood losses from carriers other than NFIP is an acceptable
alternative for both flood by law and flood for policy reasons (properties located in
SFHA in a nonparticipating or sanctioned community are ineligible for disaster
assistance unless relocating). The coverage must:
a.

Provide coverage that is at least as broad as the coverage provided under the
standard NFIP policy, including when considering deductibles, exclusions, and
conditions offered by the insurer;

Include an endorsement that the insurer must give 45 days’ notice of cancellation
for non-renewal to the insured and SBA;

Include information about the availability of flood insurance coverage under the
NFIP;

Contain a mortgage interest clause similar to the one in the standard NFIP policy;

Contain a provision requiring an insured to file suit not later than 1 year after date
of a written denial of all or part of a claim under the policy; and

Contain cancellation provisions that are as restrictive as the provisions contained in
the standard NFIP policy.

Consequence of Failure to Maintain Required Flood Insurance Coverage:
1.

The National Flood Insurance Reform Act of 1994 (NFIRA), Public Law 103-325 as
amended, contains certain provisions regarding the purchase and maintenance of flood
insurance in order to qualify for Federal assistance, including SBA disaster assistance.
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Applicants who received Federal flood disaster assistance that was conditioned on
obtaining flood insurance under Federal law, but who did not obtain and maintain the
insurance, are not eligible for Federal disaster relief.
NOTE: Verification of compliance can be found on the NEMIS Report, Insurance
screen. A copy of this report should be scanned into the case file for Agency
Declarations. This is not required in Presidential Declarations, where
compliance is evidenced by an auto-generated message in the case file.
2.

Applicants who received financial assistance from SBA through its regular business loan
programs are subject to this requirement. The current LAA for these programs requires
flood insurance for the business and/or collateral located in an SFHA, and that the
borrower maintain it for the term of the loan. There may be cases where the borrower
was not required to obtain and maintain insurance. In these cases, you must document
the case file to show that insurance was not required, etc., and if practical, have a copy
of the authorization scanned.

These provisions apply to previous SBA disaster loans even if the loans were
subsequently sold to a third party.

Applicants whose property was located in a SFHA and obtained a mortgage from a
federally insured lender (other than SBA) with the requirement to maintain flood
insurance but failed to do so are eligible for SBA disaster assistance.

NOTE: There may be rare cases where the applicant(s)/principal(s) signed only as a
guarantor on an existing Federal loan. In these cases, a loan approval can be
recommended if the applicant(s)/principal(s) can fully document they did not have
the control to maintain the required insurance.
NOTE: For additional information about the National Flood Insurance Program, refer to the
NFIP website at http://www.fema.gov/national-flood-insurance-program.
7.15 EFFECT OF FLOODPLAIN MANAGEMENT (EXECUTIVE ORDER 11988) AND
WETLANDS PROTECTION (EXECUTIVE ORDER 11990) REQUIREMENTS (SEE 13 CFR
§120.172)
These Executive orders apply to applicants with total eligible damage (inventory, M&E,
structures, facilities, etc.) in excess of the regulatory limit when all of the following apply.
1.

The proposed loan approval is more than $1,500,000.

Sustained damage to structures and/or facilities equals 50 percent or more of their predisaster
value.

The damaged real property (structures and/or facilities, etc.) is situated within a 100-year
floodplain (Zone A).

NOTE: If an approved loan to an applicant suffering damage as detailed above would constitute a
critical action, the two Executive orders apply if the damaged real property is situated
within a 500-year floodplain. Critical actions are defined as applications from:
a. Nursing homes, hospitals, medical clinics, schools, etc., whose occupants lack mobility
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and any flood can result in the loss of life or injury; and
b.

Liquefied natural gas terminals and facilities producing and/or storing highly volatile,
toxic, or water-reactive materials.

7.16. ANTI-DISCRIMINATION COMPLIANCE REQUIREMENTS
A.

Applicant's Agreement of Compliance: Whenever disaster loan funds in excess of $10,000
are allocated for construction we require all borrowers to execute SBA Form 601,
"Applicant's Agreement of Compliance."

Business Loans: All business concerns receiving disaster assistance must agree not to
discriminate in any business practice, including employment practices, on the basis of race,
sex, or other categories cited in 13 CFR §112 and §113.

7.17. REQUIREMENTS FOR REAL ESTATE REPAIR
A.

The amount of loan funds allocated to real estate construction/repair dictates when and if
certain conditions are required. Debris removal, landscaping, and relocations (where no
construction is required) are generally not associated with real estate construction
requirements. In addition, the purchase of a manufactured home generally does not require
real estate construction conditions other than obtaining a permit for installation. The same
criteria for imposing standard or additional requirements for real estate construction or repair
of owned property apply to any RE or LHI located at leased premises.
1.

Any loan with UP codes for real estate repair for any amount will contain notice that
lead based paint is prohibited on any interior surface and any exterior surface of a
residential structure which is readily accessible to children under 7 years of age.

A Building Permit is required for specific properties based on the following:
a.

Home Loans: If real estate repairs exceed $100,000 and the property is
substantially damaged (as defined by CFR) then a building permit is required prior
to any real estate disbursement exceeding $100,000.

Business Loans: If real estate repairs exceed $350,000 on a property or the
property is substantially damaged (as defined by CFR), then a building permit is
required prior to a disbursement in excess of $100,000 real estate for that property.
EXCEPTION: Based on local requirements, when ACDA determines that permits
are not necessary, we consider the condition met without specific
evidence from each borrower.
NOTE: If a complete and fully executed construction contract indicates that the
contractor will obtain the required permit(s), this requirement has been
satisfied (estimates or work quotes are not sufficient).

Total Project Cost: If funding for real estate construction/repair exceeds $50,000 for a
property, the Total Project Cost should be identified prior to any disbursement for real
estate construction/repair exceeding $50,000 for that property.

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4.

Prior Injection: All other funds necessary to complete construction/repair must be
accounted for within the project prior to any real estate disbursement exceeding
$50,000. This will allow for immediate disbursements when necessary to keep a project
solvent and moving forward. This includes insurance recoveries, grants, or other
assistance and any personal injections.

Lien Wavers: SBA may require the borrower to submit lien waivers from contractors,
sub-contractors, etc., as appropriate.
NOTE: If during the disbursement process, the borrower cannot satisfy these
specialized conditions, a Supervisory Attorney may waive any of these
conditions with written justification in the case file.

Performance Bonds: When approving loan funds due to contractor malfeasance, a
performance bond is required. This requirement may be waived by the ACDAP or ACDA.
Responsibility for contractor selection rests with the borrower, but we encourage the use of
bonded contractors. Generally, we require a 100 percent bond (of the additional cost of
construction due to Contractor Malfeasance [from NM 20-01]) executed by a corporate
surety approved by the Treasury Department naming the borrower as obligee on the
American Institute of Architects Form or comparable coverage. SBA is not to be named as
obligee, nor is the term "completion bond" to be used.

Provision for Seismic Safety: All new building construction or an addition to an existing
building financed (substantially damaged) by a disaster loan must meet the seismic safety
requirements specified in the National Earthquake Hazard Reduction Act (NEHRP).
Documentation of meeting this standard is the issuance of a building permit.

7.18. GENERAL LOAN REQUIREMENTS FOR LARGE LOANS (GREATER THAN $1
MILLION)
A.

Initial Public Offering (IPO) Clause must be included in the LAA for any loan which exceeds
$1 million, excluding private non-profit organizations. This clause gives SBA the option to
require payment in full on the loan in the event that the borrower sells securities in a private
placement or public offering of common or preferred stock or long- term debt with an equity
feature

Net Earnings Clause (NEC) must be included in the LAA as follows:

The Net Earnings Clause is applicable only on loans made to applicants with an MSE
determination. The clause is required for all MSE loans with a maturity of 15 years or
longer unless waived by the AA/DA or;

The percentage of net earnings to be applied to the loan balance must be between 5%
and 10% at the Loan Officer's discretion.

The NEC payment will not begin before 5 years after the first payment due date. Once
payment begins it will be due no later than 120 days following the close of the
borrower’s fiscal year, but may be paid quarterly or spread over 12 months if a financial
hardship can be demonstrated.

Distribution and Compensation Clause: This condition is only applicable on loans made to
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applicants with an MSE determination.
D.

Landlord’s Waiver: This condition is applicable only on loans made to applicants with an
MSE determination (when collateral is located in leased premises).

7.19. LOAN AUTHORIZATION AND AGREEMENT (LAA)
A.

We issue all SBA disaster loan commitments in the form of a written LAA using SBA Form
1391, which contains the terms and conditions of the loan. By signing this written LAA the
borrower is agreeing to the terms and conditions. You must not impose conditions other than
as written in the LAA. The general form has six variations: unsecured home, business, and
EIDL; and secured home, business, and EIDL.

A recommendation to approve a loan is not final until the SLO approves the case file and the
commitment letter, when applicable. An Attorney Advisor reviews secured loan
recommendations for sufficiency (flood by law; structure of the loan; ownership
documentation; perfection of collateral) and other legal concerns.

Generally, an Attorney Advisor does not review unsecured LAAs.

Custom Conditions: When you review all available standard and optional conditions and
determine that none of them apply to the condition you have placed on the file, you may
create a custom condition. This should follow the “Borrower will” format used in all
standard and optional text. An Attorney Advisor must review these custom conditions during
review of the case file for clarity, legal sufficiency and conformance with format standards.
1.

In completing the case file, you must review all available standard and optional
conditions before using any custom condition. You only use custom conditions when no
standard or optional condition will suffice.

If any custom condition is used more than 25 times a year it must be submitted to the
CD/PDC for possible adoption as a standard or optional condition.

The SLO is responsible for assuring that all conditions are consistent with the case file, and
for avoiding nonessential use of custom conditions.

SBA requires loan recipients of a single loan in excess of $150,000 to execute a certification
and disclosure regarding lobbying activities. In order to comply, we must have an executed
Disclosure of Lobbying Activities, in the case file. The lobbying certificate must be obtained
prior to any disbursement of loan proceeds. If a borrower has two or more loans from the
same disaster, we do not aggregate these loan amounts to determine the $150,000 threshold.

7.20. CONDITIONAL COMMITMENT LETTER
A.

If a specific item(s) are needed either to confirm eligibility or to facilitate the preparation of
loan closing documents (LCDs),you must prepare a conditional commitment letter. Items
commonly needed for this purpose include, but are not limited to, the following:
1.

A complete, legible copy of a current deed (or other document which reflects ownership
and contains a complete legal description);

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2.

A copy of the vehicle registration or other ownership documentation (title, bill of sale,
lease, etc.) to the damaged vehicle;

A copy of the title or the equivalent legal documentation for the manufactured home.
When taking the damaged manufactured home as collateral, no other proof of ownership
is acceptable;

A copy of the lease or rental agreement (or other proof of occupancy);

A copy of the Certificate of Documentation or Registration for the vessel;

A copy of LLE Operating Agreement(s) and/or Article(s) of Organization;

A copy of the condominium/association/co-op governing documents;

A copy of a trust agreement or probated will;

A copy of marriage/death certification;

10. A copy of a separation agreement or divorce decree; or
11. Other items as needed.
After obligation, responsibility for the file is transferred from Application Processing to
Accounts.
7.21. OBLIGATING LOAN FUNDS
A.

Loan Approval: We document loan approval (obligation) by entry into the loan accounting
system. This action obligates funds for the approved loan. No loan is officially approved
from a legal or work measurement perspective until loan obligation is complete. When the
accounting system establishes the loan account and obligates the funds for the loan, we get
confirmation in the form of a loan number, which is different from the DCMS application
number. Loan numbers are unique to each loan and remain permanently assigned to the case
file.

Post Obligation: After obligation, responsibility for the file is transferred from Application
Processing to Accounts. If a commitment letter was not required or all outstanding
commitment requirements have been satisfied, the file is then forwarded for preparation of
loan closing documents. If the case file has a commitment letter, phone contact should be
made and a letter must be forwarded to the borrower.
1.

Cancellation: If we do not receive satisfactory documents by the deadline (including
any grace period established by the PDC), the case file should be forwarded for possible
cancellation.

7.22. NOTIFICATION TO BORROWER OF LOAN APPROVAL
We must notify the applicant in writing of a loan approval.
A.

Generally for all disaster business loans, you should advise the borrower that, in addition to
disaster loan assistance, SBA offers business management and technical assistance services,
and other management assistance through SBA’s resource partners, e.g. the SBDC, SCORE,
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and WBC.
B. Truth in Lending Act (TILA). Regulation Z is issued by the Board of Governors of the Federal
Reserve System to implement the Truth in Lending Act. The purpose of this regulation is to
promote the informed use of consumer credit by requiring certain disclosures. It requires that
SBA provide specific lending disclosures for home disaster loans. It does not apply to loans
for business purposes and loans to non-natural persons (e.g. corporations, partnerships, etc.).
The amount of the loan and whether it is secured does not affect this requirement.
The following documents are required as specified below:
1.

Truth-in-Lending Disclosure Notice: This Notice must be provided with the loan
closing documents to all individual home loan borrowers.

Notice of Right to Cancel/Notice of Right to Rescind: Two copies must be provided to
all individuals who will be subject to a security interest in their principal dwelling as a
result of the disaster loan.
This includes applicants, co-applicants, guarantors (whose guarantee is secured by an
interest in their principal residence) and co-owners of the property on which the lien is
secured even if they are not applicants or guarantors.

Explanation of Notice of Right to Cancel: This page is to be attached to each Notice of
Right to Cancel/Notice of Right to Rescind and to be given, together with that form, to
all persons who receive that form.

WITHDRAWAL AND DECLINE
7.23. WITHDRAWAL OF APPLICATIONS
Withdrawing an application, either at the applicant’s request or by SBA does not constitute a
processing decision. However, the rules relating to reacceptance requests apply (see paragraph
7.24).
A.

Types of Withdrawals:
1.

At Applicant's Request: We can withdraw an application at any time during processing
based on a written or verbal request from the applicant. When an applicant verbally
requests to withdraw the application during processing, you must note the conversation
in the case file.

By SBA: We must withdraw applications which cannot be processed due to an
inability to verify losses (documented by Loss Verifier’s written comment), a “norecord” response from the IRS regarding a tax transcript request, or because of a lack of
(or incomplete) response to a Loan Processing request for additional information (7day letter). Our withdrawal letter must specify what information is needed and also
state the reacceptance deadline.

Case File Consolidation: Applications from entities with identical ownership
(including sole proprietorships) may be consolidated into a single application at the
option of the applicant. You may discuss the possibility of case file consolidation if:
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The ownership structure of the damaged businesses is identical; and

The owner(s) completed a separate application for each business. Upon the
applicant's agreement, you may combine the applications into one case file and
withdraw the other(s).

Reacceptance Rights: Generally, the withdrawal letter should include 6-months for an
applicant to request reacceptance of a withdrawn application.

7.24. REACCEPTANCE OF WITHDRAWN APPLICATIONS
A.

General Rule: Applicants can request reacceptance of withdrawn applications.

Method and Deadline for Requesting: Generally, requests must be in writing, and received
within 6 months from the date of the withdrawal. Verbal requests may be granted on a caseby-case basis with justification in the case file.

Content of Request: When applicable, the applicant must provide all information specified in
our withdrawal letter.

Late Requests: Generally we will not reaccept an application if more than 6 months have
elapsed since the date of the withdrawal. Generally, applicants should file a new application;
however, the ACDAP may permit updating of the existing application in some cases. You
must obtain current financial and credit information before processing the application.

Reaccepted Applications:
1.

We do not reaccept applications without reasonable assurance we can make a loan
decision with the new information. This avoids withdrawing an application a second
time.

Applications that lack essential information after reacceptance may again be
withdrawn. When a subsequent withdrawal occurs, the applicant's deadline is the latter
of the original deadline or 30 days from the date of the subsequent withdrawal.

NOTE: You must obtain updated DOB information on all requests for reacceptance. This
enables you to determine if the proposed loan duplicates assistance from other
agencies. DOBs include, but are not limited to FEMA, insurance proceeds, grants
programs and awards from voluntary agencies. In addition a CBR and/or D&B (if
required) should be obtained if the previous report is greater than 180 days old.
7.25. DECLINE OF APPLICATIONS
If you recommend decline, you should address ALL decline reasons. You should advise the
applicant in writing of each reason for decline and the reconsideration rights. If a critical
eligibility issue or lack of documentation precludes full processing, the letter to the Applicant
should advise that all processing issues have not been addressed.
NOTE: You should follow the standard decline language for all original decline letters. In the
event you determine that the standard decline language is not appropriate, a custom letter
is acceptable; however, this should be the exception and used only in rare cases.
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7.26. FAIR CREDIT REPORTING ACT
The Fair Credit Reporting Act amended the Consumer Credit Protection Act (Regulation Z)
A.

Whenever we decline a loan because of information contained in a credit report, our decline
letter must also include the name and address of the credit reporting agency.

Whenever we decline a home loan because of information obtained from other than a credit
reporting agency, our decline letter must advise the applicant(s) that they may submit a
written request for disclosure of the nature, not the source, of the information upon which we
based the decline action. They must do this within 60 days of notification.
1.

This applies if the decline concerned the applicant's credit worthiness, credit standing,
credit capacity, character, general reputation, personal characteristics, or mode of living.

While the law does not require disclosure to an applicant of the SOURCE of the
information received in a direct inquiry, the intent of the law is that we MUST give the
applicant enough facts to be able to refute or challenge the accuracy of the information.

7.27. DECLINE OF BUSINESS/EIDL (B/E) LOANS
B/E loans are restricted to business physical and economic injury loans for the same legal entity.
(See paragraph 7.3 B, for associated files exception). When the applicant applies for physical
losses, we automatically include an EIDL.
If you are processing a physical business loan and a decline becomes apparent for reasons which
also affect the EIDL decision, do not fully process the EIDL. In these cases, the decline letter for
the physical loan must state: “Due to the nature of this decline, we have not fully analyzed your
economic injury. Should you seek reconsideration, we will then determine your eligibility for
economic injury disaster loan assistance.”
7.28. RECONSIDERATION OF DECLINED LOAN APPLICATIONS
A.

General Rule: Declined applicants can present additional information which may overcome
the reason(s) for the decline. Whenever the applicant requests a reconsideration of our
previous lending decision, the case file should be assigned to a new Loan Officer for
processing. This is done in order to provide a fresh look at all the information in an effort to
provide the applicant every opportunity to obtain loan approval. A full eligibility, credit, and
repayment analysis must be performed when processing the reconsideration.
NOTE: You must obtain updated DOB information on all requests for reconsideration. This
enables you to determine if the proposed loan duplicates assistance from other
agencies. DOBs include, but are not limited to FEMA, insurance proceeds, grants
programs and awards from voluntary agencies. In addition a CBR and/or D&B (if
required) should be obtained if the previous report is greater than 180 days old.

Method and Deadline for Requesting Reconsideration: Requests should be in writing and
received within 6 months from the date of the initial decline letter. It is not necessary for the
applicant to file a new application in these cases.

Late Requests: We should not reconsider an application if more than 12 months have elapsed
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since the date of the initial decline. Generally, applicants must file a new application;
however, the CD/PDC may permit updating of the existing application in some cases.
D.

Content of Request: The written reconsideration request must contain all significant new
information to overcome all of the initial decline reasons. If the most recent financial
statements are older than 12 months, business loan applicants must provide current financial
statements. SLOs can accept these requests if the applicant complied with the terms of the
decline letter.

Decline Upon Reconsideration: The reason(s) specified in the initial decline letter does not
preclude you from declining an applicant’s request for other valid reasons. If you
recommend decline at reconsideration, you should address all aspects of processing and
consider all decline reasons. The reconsideration decline letter should state the following:
1.

The reason(s) the applicant was initially declined;

Whether or not the applicant was able to overcome the original decline reason(s); and

Any new decline reason(s), if applicable.

NOTE: The letter to the applicant should also indicate 30 days to request an appeal of our
decision. However, if the decline upon reconsideration contains any new reason not
previously conveyed to the applicant, we can extend the time frame to a total of 90
days (the standard 30 days plus an additional 60 days), with approval from the
CD/PDC.
F.

Only an official at the same or higher level as the official who took the final action to decline
the original loan application has the authority to take final action on reconsidered
applications.

Summary Decline: When processing the applicant’s request for a reconsideration of a
summary decline it is considered an original action because:
1.

The applicant did not receive an application; or

The application was not formally accepted.

Reconsideration of an Auto-Decline: For reconsideration purposes, treat Auto-Decline
declines like any other original decline action.

Lack of Information for Reconsidered Applications: Applications that lack essential
information after acceptance for reconsideration may be withdrawn. When a subsequent
withdrawal occurs, the applicant’s deadline is the greater of the original deadline or 30 days
from the date of the subsequent withdrawal.

7.29. RECONSIDERATION WHEN MAJOR SOURCE OF EMPLOYMENT (MSE)
DETERMINATION WAS DENIED
Applicants initially declined for MSE classification are subject to different reconsideration rights.
A.

The applicant must provide written support that it meets one of the following employment
criteria:
1.

Employed 10 percent or more of the entire work force within the commuting area of a
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geographically identifiable community, no larger than a county, provided that the
commuting area does not extend more than 50 miles from such community; or
2.

Employed 5 percent or more of the work force in an industry within the disaster area
and, if the concern is a nonmanufacturing concern, employed no less than 50 employees
in the disaster area or;

If the concern is a manufacturing concern, employed no less than 150 employees in the
disaster area; or

Employed no less than 250 employees within the disaster area.
NOTE: You must aggregate employees of concerns sharing common business premises
to determine MSE status of a non-profit applicant owning the premises.

The ACDAP will reconsider the prior determination giving consideration to all information
submitted, document the recommendation, and forward the case file to the CD/PDC.

The CD/PDC must:
1.

Take final action on recommendations not to classify an applicant as an MSE; or

Forward the case file to the AA/DA for approval of MSE status.

7.30. RECONSIDERATION OF DECLINE FOR EXCEEDING APPLICABLE SIZE
STANDARDS
Size standards apply to eligibility of EIDL applicants only. Applications initially declined for size
are subject to different reconsideration rights.
A.

Initial (informal) size determinations are to be performed using the Size Determination
Worksheet housed in DCMS. The decline actions are taken at the SLO level.

Following an initial (informal) size decline the applicant may request a formal size
determination. The applicant must submit an SBA Form 355, "Application for Small
Business Size Determination”, with the request. There is no time limitation for making a
formal size determination for purposes of financial assistance [13 CFR §121.303(e)].

Formal size determinations are to be performed using the Size Determination Worksheet
housed in DCMS. The decline action is to be concurred with by the SLO, ACDAP, and
ACDA, prior to the final action taken by the CD/PDC. A custom decline letter explaining the
basis for the decision should be prepared and signed by the CD/PDC.

Following a formal decline for size, the applicant may petition the Office of Hearings and
Appeals (OHA) in Washington, D.C. The appeal petition must be served and filed within 15
calendar days after receipt of the formal size determination decline letter [13 CFR
134.304(a)].

Size determinations do not count as "actions" for purposes of the reconsideration and appeal
process.

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7.31. APPEAL OF RECONSIDERATION
A.

General Rule: An Applicant declined a second time (at reconsideration) can appeal the
decision. Whenever an applicant requests an appeal (further reconsideration) of our previous
lending decision, the case file should be assigned to a different Loan Officer for processing.
This is done in order to provide a fresh look at all the information in an effort to provide the
applicant every opportunity to obtain loan approval. A full eligibility, credit, and repayment
analysis must be performed when processing the appeal.
NOTE: You must obtain updated DOB information on all requests for reacceptance. This
enables you to determine if the proposed loan duplicates assistance from other
agencies. DOBs include, but are not limited to FEMA, insurance proceeds, grants
programs and awards from voluntary agencies. In addition, a CBR and/or D&B (if
required) should be obtained if the previous report is greater than 180 days old.

Method and Deadline for Requesting: Requests should be in writing and received within 30
days of the date of the reconsideration decline letter.
NOTE: If the reconsideration decline contained any new reason not previously conveyed to
the applicant in the initial decline letter, we can extend the time frame to a total of 90 days
(the standard 30 days plus an additional 60 days) if approved by the CD/PDC.

Content of Request: All requests must include the applicant's justification to reverse the prior
decline action(s). If the applicant does not provide new information, you should contact the
applicant to see if any is available. Using all available information, you must reprocess the
case file to a decision.

Final Review – Approvals: The ACDAP has final approval authority. The CD/PDC does not
have to sign approval recommendations unless there is a split decision.

Final Review – Declines: The CD/PDC has final decline authority. The CD/PDC's decision
is final unless:
1.

The CD/PDC does not have authority to approve the loan or action; or

The CD/PDC refers the matter to the AA/DA; or

The AA/DA, upon a showing of special circumstances, requests that the PDC forward
the matter to HQ for final consideration. Special circumstances include policy
reconsideration or reevaluation by other elements of the Agency, alleged improper acts
by SBA personnel or others, or other considerations.

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CHAPTER 8
MODIFICATIONS TO THE LOAN
8.1. ADMINISTRATIVE CHANGES AND LOAN MODIFICATION
Administrative Changes and Modifications to Loan Authorizations: You must address a
request from a borrower by approving, denying or withdrawing the request. The outcome of the
administrative change or modification request must be communicated to the borrower in writing.
You must make any necessary amendment(s) or modification(s) to any term or condition of an
LAA in the case file. These actions are subject to the same policies governing loan processing.
A.

Administrative Changes: There are certain changes which may be made to a loan/case file
that do not require the same level of analysis as a loan modification. These changes can be
made by an authorized user and will only require approval by the individual performing the
change. These changes include, but are not limited to: Changes to the Phone Number, E-Mail
Address, Extensions of Deadlines, Change in the Servicing Office, Change in the FEMA
Registration Number, Modifying Borrower Details. Without the need for concurrence, an
authorized user can also Prepare New LCDs, address a borrower’s Request to Cancel
(exception: borrower cannot afford), and Provide Payoff Information.
DEADLINE EXTENSIONS
1. All LAAs include deadlines for closing and disbursement. Extension of the closing
and/or disbursement period is at the sole discretion of SBA.
a. Upon receipt of a request (verbal or written) from the borrower or at the
expiration of the closing/disbursement deadlines, a modification action is
necessary to review whether an extension of the deadline is warranted.
b. You must consider all circumstances surrounding the delay which prevented
compliance with the original deadline. Extensions should be considered if the
borrower’s circumstances support them.
c. A review of the borrower’s credit and financial standing will be required of all
loans that have not been at least 50% disbursed within 12 months from the date
of the original LAA, and annual reviews thereafter until the loan is fully
disbursed. Disbursement extensions may not exceed the annual review period
unless a credit and financial review is completed. The review will ensure that
there have not been any adverse changes in the borrower's credit or financial
condition that would impact his/her ability to repay the loan before we make
further disbursements that may be at risk. At a minimum, the review must
address the financial analysis, credit reports (CBRs and /or D&B reports), and
IRS transcripts, and should update the information if necessary. If an adverse
change occurs, cancellation may be warranted. This applies to undisbursed and
partially disbursed loans (A review of the credit and financial standing would
be required to be processed as a loan modification).
d. If extension is not possible, and the deadline has expired, cancellation of the
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loan may be warranted.
B.

Loan Modifications: A loan modification request from a borrower should be in writing if it
involves a material change or if additional documentation is required. Such actions include,
but are not limited to: Alternate Use of Proceeds, Collateral Change, Flood Insurance
Change, Increase (including refinance and contractor malfeasance), Lower Interest Rate,
Mitigation, Reinstatement, Subordination, Addition or Deletion of a Borrower or Guarantor,
and Relocation.

Authority to Approve, Decline, or Withdraw Loan Modifications: ..
1.

Rule of Two and Exceptions: Loan Modifications generally require concurrence to
finalize a recommendation. SLOs may take final action to approve modifications to
disaster loans with the following exceptions:
a.

Any modification to add/delete a borrower, to change collateral, or to change a
guarantee requires concurrence at the previous highest level of authorization up to
and including CD/PDC. (For those loans which were previously approved by
AA/DA, CD/PDC will be the final authority for these actions);

Any split decision requires action at the next higher level; and/or

Any modification which includes one of the actions listed in this paragraph
requires approval at the level cited.

ACDAP is required as the final authority when a modification approves an action
addressing one of the following issues:
a.

Any loan increase which causes the loan to exceed $750,000, up to and including
$1 million;

Any modification which increases the interest rate;

Any modification which defers the first payment due date from 13 months up to
and including 24 months total. (See MREIDL exception Appendix 8);

Any modification which approves a request for appeal of reconsideration.

Any modification which justifies approval of a loan to a borrower when increasing
MAFD above 75 percent.

CD/PDC is required as the final authority when a modification approves an action
addressing the following issues:
a. Any action which requires a formal size determination; or
b. Any modification of a home loan made to an SBA employee in which there is no
potential conflict of interest requires action by CD/PDC;
c. Any modification which approves disaster mitigation in an amount greater than
$50,000 up to and including $200,000.
d. Any modification allowing a loan to a business other than a sole proprietorship
which has a principal holding a 50 percent or ownership interest who is more than
60 days delinquent on child support and who has divested their interest in the
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business.
4.

AA/DA is required as the final authority when a modification approves an action
addressing one of the following issues:
a.

Any modification action which determines that the borrower is an MSE;

Any loan increase which causes the loan to exceed $1 million;

Any modification of a home loan made to an SBA employee, with a potential
conflict of interest, and all business loans require action by AA/DA;

Any modification which defers the first payment due date beyond 24 months; or

Any modification which defers principal and interest payments up to 3-year for
private colleges and universities.

Any modification which approves mitigation in excess of $200,000.

Any modification which justifies approval of a loan to a borrower with a federal
judgment lien.

Subsequent Modifications and Authority: For modifications that include an action
requiring higher level review, final authority at the appropriate higher level is required.
However, subsequent modifications may be completed at the SLO level with the
exception of those actions noted in subparagraph C 1 above.
Example: A loan increased to more than 1 million dollars will require AA/DA as the
final authority for approval. However, if the same loan has a subsequent
modification to decrease the loan, SLO level authority will generally be
sufficient.

Authority for Withdrawal, No Action, Denial, Reconsideration, Formal Size
Modifications:
1.

Withdrawal: Any SLO may concur with a recommendation to withdraw a loan
modification request.

No Action: Any SLO may concur with a recommendation for No Action on a loan
modification request.

Denial: Any SLO may deny a loan modification request the first time it is made.
However, loan modifications involving reconsideration and appeal (further
reconsideration) of previously denied requests may require higher authority.

Reconsideration: A denial of a reconsideration request requires final authority at the
same level or higher than the original denial of the request, unless the request is for MSE
status or a Formal Size determination.
a.

Appeal of Reconsiderations: For a request previously denied upon reconsideration,
the CD/PDC has final decline authority unless the CD/PDC is not authorized to act
on the requested action, the CD/PDC refers the matter to AA/DA, or AA/DA
requests that the PDC forward the matter to HQ.

Reconsideration when MSE Determination was Denied: The CD/PDC must take
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final action on recommendations not to classify an applicant as an MSE at
reconsideration; or forward the case file to the AA/DA for approval of MSE status.
5.

Formal Size Determination: Informal size determinations may be taken at the SLO
level. Following an informal size decline, the applicant may request a formal size
determination. Formal size decline actions are taken at the CD/PDC level. Following a
formal decline, the applicant may petition the Office of Hearings and Appeals (OHA)
within 15 days after receipt of the formal size determination decline letter.

Truth in Lending Act: Any modification of the terms set forth in the Truth in Lending
Disclosure Statement (see paragraph 7.22 B) that changes the amount in the Total of
Payments block of the form requires that you issue a new Truth in Lending Disclosure
Statement to the borrower(s). For undisbursed loans, any collateral change which involves
the addition of a borrower’s or principals’ primary residence requires that the Accounts
Department issue a new Notice of Right to Cancel/Notice of Right to Rescind for the new
collateral only.

Asset Sale Loans: SBA cannot modify a loan that has been sold to a third party.

8.2 LOAN DECREASE AND CANCELLATION
A.

At Request of Borrower: When we receive a written or verbal request, we may cancel all or
reduce any undisbursed portion of an approved loan.

Notification to Borrower Prior to Loan Modification:
1.

Before we initiate an action to cancel all or reduce any funds, we must mail a letter
giving 14 calendar day notice (letter can be issued by Accounts or Loan Processing) of
the pending cancellation/reduction. The letter must specify the action the borrower can
take to prevent the cancellation. This letter must specifically inform the borrower that
the loan will be cancelled if the borrower fails to submit the requested information.
EXCEPTION: A 14-day letter is not required when the cause for the cancellation is due
to the borrower’s request; we received notification that the borrower has
filed for bankruptcy; or SBA receives a foreclosure notice on the
damaged or collateral property.

Prior to the completion of the loan modification for cancellation of the loan, the Loan
Officer should contact the borrower to explain our action, the reasons for the
cancellation and the reinstatement rights. The Loan Officer should advise the borrower
that written notification is forthcoming which will include information regarding the
method and deadline for requesting reinstatement (see paragraph 8.3). If the loan was
cancelled in full (no disbursement made) the Loan Officer should also advise the
borrower upon approval of the reinstatement request, new loan closing documents may
be issued and that the original documents may no longer be valid.

Actions by SBA: We may initiate action to cancel all or reduce any portion of an approved
loan if:
1.

The borrower fails to complete and return all LCDs by the deadline; or
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The borrower does not satisfy all terms and conditions of the LAA; or

A substantial adverse change (including, but not limited to, notice of bankruptcy,
foreclosure, or lien, undisclosed judgments or lawsuits, death of borrower, etc.) in the
borrower's financial or other condition occurs (with consideration of whether a referral
to FEMA is appropriate); or

The borrower does not qualify for full disbursement during the disbursement period; and

The borrower does not request or receive approval for extension; or

The borrower does not provide all documentation requested in a commitment letter; or

The borrower receives insurance or other recoveries which eliminates or reduces the
uncompensated loss.

Notification to Borrower Post Loan Modification:
1.

The borrower must be sent written notification of the cancellation/decrease action and
the reinstatement rights. If the cancellation was due to the borrower’s failure to provide
requested documentation, including any information required through a commitment
letter, the cancellation letter must include a statement of the outstanding documents
needed to reinstate the loan.

If the borrower has recorded the SBA security instrument (e.g. Deed of Trust, UCC
Filing, etc.), and the loan is cancelled in full it should be released. You should include
written notification within the loan modification letter indicating that the Accounts
Department will forward a release of lien document to the borrower under separate
cover.

If the borrower has recorded the SBA security instrument (e.g. Deed of Trust, UCC
Filing, etc.) and the loan is reduced below the secured level (no disbursements have
been made above the secured level) you should release the collateral. The loan
modification letter should indicate that the Accounts Department will forward a release
of lien document to the borrower under separate cover. The exceptions that may prevent
the release of the lien would be that the loan is delinquent or other adverse information
has been received (e.g. bankruptcy, etc.).

Documentation: You must document all cancellations/decreases through a loan modification
using the appropriate cancellation codes.

8.3. REINSTATEMENT OF CANCELLED LOANS
Borrowers may request reinstatement of all or any portion of a cancelled loan. We cannot reinstate
any portion of a partially cancelled loan unless the borrower is current on the payments of their
SBA disaster loan, in compliance with all loan conditions, and has a satisfactory payment history.
A.

Method and Deadline for Requesting Reinstatement: All requests for reinstatement should:
1.

Be in writing and be made within 6 months of the date of the cancellation; and

Provide justification that we should reinstate the funds.
If the loan was cancelled due to a failure to provide necessary documentation the
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borrower must provide those documents prior to reinstatement.
B.

Late Reinstatement Requests - General Rule: We will not reinstate funds if:
1.

Six months have elapsed from the date of the cancellation or reduction action; or

There is no outstanding balance, the loan was cancelled in full, or the disbursed balance
has been paid in full.

NOTE: The borrower may cite the reasons for the delay as the basis for late filing of a new
application.
C.

Late Reinstatement Requests - Exception to General Rule: We may reinstate funds if:
1.

We cancelled undisbursed funds because the borrower could not qualify for full
disbursement due to reasons beyond the borrower’s control; and

The borrower has a satisfactory payment history on SBA loans; and

The borrower submits a request for additional time, and the request is received within 6
months of overcoming the reasons for the delay in not meeting the original reinstatement
deadline (e.g. final insurance settlement, obtaining a building permit); and

The borrower provides all outstanding requirements listed in the cancellation letter; and

The remaining balance of this SBA loan has not been paid in full.

Loan Closing Documents:
1.

Upon reinstatement of a loan which was cancelled in full, we will issue new loan closing
documents, including a new Promissory Note with a current Note date. An exception
can be made when the borrower has already executed and returned the previous
documents (including a recorded mortgage); a Supervisory Attorney Advisor should
determine if the executed documents are acceptable.

Upon reinstatement, you must ensure that the maturity does not exceed the maximum
allowed of 30 years from the date of the first Promissory Note issued for the loan.

8.4. INCREASES IN PHYSICAL AND ECONOMIC INJURY LOANS
Generally, a borrower will make a written request for a loan increase to cover additional disasterrelated damages as soon as possible after discovering the need for additional funds.
A.

The increase must be to cover eligible damage. This may include, but is not limited to:
1.

Accelerated costs;

Hidden damage;

Post-Approval Building Code Requirements or other Federal requirements (Additional
building code requirements not known to be in effect when the loan was approved; or
building code requirements passed by the appropriate authority after the loan was
approved);

Indirect Costs and Expenses such as engineering fees, initial insurance premiums, etc.;
and/or
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5.

Contractor Malfeasance (see paragraph 8.4 E).
EXCEPTION: A borrower requesting an increase as a result of changed MSE status
need not provide evidence of additional damages provided that the losses
for which they are requesting additional funds were previously included
in the Loss Verification Report.

SBA will not consider a request for a loan increase (other than malfeasance) received more
than two (2) years from the date of loan approval. The AA/DA may waive the two-year limit
after finding extraordinary and unforeseeable circumstances. In reference to a loan increase
due to malfeasance, SBA will not consider a request for an increase received more than two
(2) years from the date of the final disbursement.

Processing Requests for Increases:
1.

Increases are handled by loan processing and are subject to reasonable requests for
financial statements and other processing data. If an increase puts the loan into the
secured category, issuance of a new or amended LAA is necessary to incorporate all
required loan conditions.

The same or a higher level of authority as the person approving the original loan must
approve the increase.

EIDL: A request for an increase in economic injury will require the borrower to show that
the increase is essential for the business to continue. The increase must be based on events
beyond the borrower’s control that occurred after SBA approved the original loan or on
information that SBA did not consider when processing the original loan.

Malfeasance: When a contractor or other person engages in malfeasance in connection with
the repair or replacement of real property or business machinery and equipment for which
SBA loan was approved, and the malfeasance results in substantial economic damage or
substantial risks to health or safety, SBA may increase the loan amount. Malfeasance can
include, but is not limited to, nonperformance of all or any portion of the work for which the
contractor was paid, work that does not meet acceptable standards, and substandard materials
used in the repair of real property or business machinery and equipment. SBA may increase a
disaster loan above the administrative lending limits for home loans, not to exceed an
additional $200,000 to fund additional costs incurred due to contractor malfeasance in the
repair of a damaged site or in the construction of a relocation property (subject to normal
credit review). For business loans, the total loan amount, including any increase for
malfeasance, must not exceed $2,000,000. The amount of the funds attributable to the
malfeasance must be determined by Loss Verification. The case file must include
documentation of the type and amount of the malfeasance. Additionally, include evidence of
malfeasance, such as notification from the local building authority or independent loss
estimates. For malfeasance involving substandard materials, the case file must include
documentation from an independent source verifying that the materials used were
substandard.
The approval must contain the following conditions:
1.

SBA will require a performance bond (see paragraph 7.17 B) and prior to disbursement
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of any malfeasance funds, the borrower and person performing the corrective work must
submit documentation attesting to the reasonableness of the costs;
2.

SBA must take an assignment of any proceeds from any actual or potential claim or
lawsuit against the contractor or any other recoveries that may be a duplication of
benefits. An assignment is required for all loan increases for malfeasance, regardless of
whether the borrower has filed or intends to file a lawsuit. If such an action is initiated
subsequent to processing, the borrower must notify SBA.

Final approval of the loan increase must be taken at the ACDAP level or higher.
NOTE: EIDL funds are not eligible for consideration under contractor malfeasance.
8.5. DISASTER LOAN SERVICING RESPONSIBILITY
ODA is responsible for creating and maintaining the collateral file, for performing necessary
service action(s) on the loan, and forwarding the file to the servicing office in a timely manner after
full disbursement. Once the electronic case file and the collateral files are transferred, the servicing
office assumes responsibility.

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CHAPTER 9
LOAN CLOSING AND DISBURSEMENT
9.1. ROLES AND RESPONSIBILITIES
Loan disbursement functions are completed by employees performing their duties as Attorney
Advisor (AA), and Case Manager (CM). Exceptions may be made with proper justification by
ACDA.
A.

Attorney Advisor Responsibility: AA’s perform several distinct functions within that role.
1. Draft Review (performed prior to loan obligation)
2. Commitment Review
3. Loan Modification Review
4. General Duties

Case Manager Responsibility: In general a CM is primarily responsible for the management,
closing, and disbursement of all loans in your portfolio. A CM may hold one of several
different positions (Paralegal Specialist or Attorney Advisor, but may include others).

9.2. CLOSING
After issuance of loan closing documents, closing of the loan and return of the documents to the
PDC can be accomplished by mail, electronically (through the Disaster Loan Assistance Portal), or
when centers are open in the field, the borrower may have the option to close the loan face-to face
with an SBA representative.
NOTE: The borrower must show identification at all loan closings. The identity of the borrower
can usually be confirmed with a U.S. Federal or State/Territory issued photo ID (e.g.
driver’s license, passport). A copy should be placed in the case file.
9.3 LOAN CLOSING DOCUMENTS (LCD)
LCDs are required based upon multiple factors, such as: the specific type of borrower, the specific
type of guarantor, if any; the specific terms and conditions of the loan, and the specific type of
property pledged for collateral, if any. All borrowers must execute the LAA and Note.
9.4. LOAN DISBURSEMENT PROCESS
A.

Disbursement Stages: Generally, loans are disbursed in stages to ensure funds are spent
according to the Loan Authorization and Agreement. All loans which had the initial
verification of damages performed via a desktop verification must have a validation of the
total loss. Factors such as the amount of the approved loan and the type of declaration
(Presidential vs. Agency) will dictate when the validation must occur.
1.

Initial Disbursement: Generally, the initial disbursement is made upon receipt of all
documents and requirements necessary to support an unsecured disbursement. This
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includes: Note, LAA, AIP (if required), flood insurance by law (if required), and any
other loan condition that is required prior to any disbursement.
2.

Disbursement to and including $50,000: To disburse above the unsecured loan limit, up
to and including $50,000, the following must be received: hazard insurance, flood
insurance for policy reasons (if required), collateral documents(s), and any other loan
condition that is required prior to disbursement in excess of the unsecured loan limit.

Disbursement in excess of $50,000: To disburse in excess of $50,000, the following
must be received (if applicable): determination of the total project cost, prior injection,
receipting, title policy, progress inspection, and any other loan condition that is required
prior to disbursement in excess of $50,000.

Disbursement in excess of $100,000: To disburse in excess of $100,000 in real estate
funds, the building permit (if applicable) must be received.

Disbursements in excess of $250,000: To disburse in excess of $250,000 the following
must be received (if applicable): title search and progress inspection, and any other loan
condition that is required prior to disbursement in excess of $250,000.

See SOP paragraph on each item listed for specific disbursement requirements.
NOTE: Depending on the use of proceeds and loan conditions not all loans will require
incremental disbursements. For example, relocations, and loans approved as
reimbursement of funds previously spent may be disbursed in its entirety at the initial
disbursement.
B.

Exceptions:
1.

If the Loss Verification Department has an executed contract (s) that accounts for the
prior injections(s) and the loan amount, a disbursement up to 75% of the approved real
estate funds can be made without obtaining the receipts to show the prior injection. The
prior injection can include insurance recoveries, grants, or other assistance and any
personal injections. For additional disbursement of real estate loan funds, borrower
must submit evidence satisfactory to SBA that all injections have been met and that real
estate loan funds previously disbursed are being spent in accordance with the LAA.

Any exceptions to the guidelines noted above should be clearly documented in the case
file by a Supervisory Attorney Advisor or higher.

9.5. CLOSING DEADLINES & EXTENSIONS
A.

Limitation on Time for Return of Closing Documents (LCDs): LAAs include a provision
limiting the time available to borrowers to return all closing documents. Borrowers have 60
calendar days from the date of the LAA to sign and return all documents and satisfy all
requirements needed for an initial disbursement.
1.

If the borrower does not return the LCDs within 30 days, you should mail a reminder
notice emphasizing the approaching deadline. By notifying the borrower in writing at
least 14 days prior to the deadline, SBA is allowed to cancel the loan if the borrower
fails to meet this requirement.
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2.

The borrower may submit and SBA may, in its sole discretion, accept documents after 2
months of the date of the LAA.

Disbursement Period: All LAAs contain a standard paragraph requiring the borrower to
arrange for and obtain all loan funds within 6 months from the date of the LAA. The
CD/PDC may, on a disaster by disaster basis, increase the standard time frame to 12 months.

Extension of Disbursement Period: On a case-by-case basis, SBA may, in its sole discretion,
allow an extension to permit disbursement more than 6 months after the date of the LAA.

Credit and Financial Review: A review of the borrower’s credit and financial standing will
be required of all loans that have not been at least 50% disbursed within 12 months from the
date of the original LAA and annual reviews thereafter until the loan has been fully
disbursed. The review will ensure that there have not been any adverse changes in the
borrower's credit or financial condition that would impact their ability to repay the loan
before we make further disbursements that may be at risk. No disbursements can be made
after the anniversary date of the original LA&A without a current review unless at least 50%
of the total loan amount has already been disbursed.
NOTE: The credit and financial review is performed within a loan modification (LMOD) by
an LO.

9.6. GENERAL GUIDELINES
Loan funds are disbursed in accordance with the Loan Authorization and Agreement (LAA).
Exceptions may be made with proper justification by a Supervisory Attorney Advisor.
The PDC orders all disbursements, under the following general guidelines:
A.

Review of Executed Documents: The Case Manager must review the case file to determine if
all documents are properly prepared and executed:
1.

If initialed by the borrower, minor corrections may be made on the documents (other
than the Note). No corrections may be made to the promissory note.

The documents should generally be signed as the signature lines appear. However,
minor variations are acceptable (such as initials, suffixes and similar issues) as long as:
a.

All evidence points to a single person who is known by various, slightly different
names; and,

The file is documented accordingly.
NOTE: If there is an indication that a variation is indicative of a different
individual, Supervisory Attorney should be consulted.

Case File Maintenance:
1.

Each document received must be scanned so it can be stored electronically in the case
file.

Original collateral documents must also be maintained in a separate collateral file.

After final disbursement of loan funds and ensuring files are complete; both the case file
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and the collateral file must be forwarded to the appropriate servicing office.
C.

Duplication of Benefits (DOB): Prior to every disbursement, you must complete a DOB
check to determine if all insurance, grants, and/or other recoveries have been addressed.
Unless an insurance claim is closed, you must determine that no further payouts have been
made, and you should document the case file accordingly.
1.

If you determine a possible DOB exists; forward the case file to Loan Modification to
address any potential DOB. A disbursement may be made with LP concurrence where it
is clear that the pending disbursement will not constitute a DOB and the appropriate
loan modification will be made after the disbursement.

NOTE: Any insurance or other compensation award (e.g., FEMA Home Repair, ARC, etc.)
up to $1,000 cumulative is considered a de minimis amount for duplication of
benefits purposes and eliminates the need for a loan modification. The only
documentation required will be a comment in the case file of the de minimis
amount. Any subsequent loan modification that addresses the loan amount must
consider the prior de minimis funds.
D.

FEMA Reimbursements: When there is a DOB for ONA (Other Needs Assistance) with
FEMA, the Loan Officer must add a condition to the LAA requiring reimbursement to
FEMA. The initial loan disbursement must be for the exact amount (dollar and cents) of the
FEMA funds (see paragraph 4.3 C 5).

Other Recoveries: You must also deduct the net amount received, which would duplicate an
SBA loan (e.g. HUD, Community Development Block Grants, etc.).

Donations and Free Labor: The following are potential duplication of benefits that may
require the final loan amount to be reduced and will be addressed during the disbursement
process where all receipts from the borrower are reviewed and a determination of potential
duplication of benefits can be made.
1.

Free Labor and Materials: If free labor or materials result in a cost savings in a project,
the unused loan funds cannot be used to fund elective upgrades in the project.

Overhead and Profit: The amount of overhead and profit that has been deemed by LV to
be excessive if the applicant business or an affiliated business is used to repair disaster
damage must be deducted.

Unsecured Loans: Generally a loan is fully disbursed upon the return of the properly
executed Note, LAA, evidence of flood insurance (where appropriate), and receipt of other
necessary documents; such as Assignments of Insurance (AIP), eligibility document(s),
Agreement of Compliance (Form 601), waivers, etc.

Secured Loans: You may make an initial disbursement up to the secured threshold if all
requirements for an unsecured disbursement (subparagraph G) have been met. Additional
funds may be disbursed when the appropriate security instruments, insurance and other
closing requirements have been properly satisfied. Prior to initiating any disbursement, you
should fully assess the loan terms and conditions and know the status of any pending
requirements and how that impacts your disbursement decision.
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I.

Delinquency Check: You cannot authorize any disbursement unless all loan payments are
current. As such, you must complete a delinquency check for all loan(s) in repayment status
prior to subsequent disbursement of any loan funds.
1.

First Payment Due Date: Generally the first payment due date is 5 months from the date
of the Note. This reflects a standard deferment of 4 months. It recognizes that
disbursements are seldom completed on the Note date, and that disaster recovery is
seldom accomplished immediately upon obligating.

Requests for Deferment: A loan modification must be requested to address deferment of
any loan payments(s).

NOTE: If the first payment due date arrives before the initial disbursement is made, you
should request a deferment immediately prior to initiating the disbursement.
9.7. LOAN CONDITIONS
The conditions for disbursement of the loan are established by the Loan Officer and set forth
within the LAA. Disbursements beyond a certain dollar amount are often conditional upon
satisfaction of various conditions. Files may have “prior to” requirements, so disbursement(s) may
be limited by the amount or the category of proceeds at the initial and subsequent disbursement
stage. Prior to disbursement, review the file to determine if any of these conditions remain
pending and limit disbursement as required by the pending conditions.
9.8. AGREEMENT OF COMPLIANCE
Whenever disaster loan funds in excess of $10,000 are allocated for real estate construction/repair,
we require all borrowers to execute SBA Form 601, “Applicant’s Agreement of Compliance”,
prior to disbursement of any loan funds for real estate construction/repair.
However, no agreement of compliance is required if the work has already been completed, and the
file is documented accordingly.
9.9. REQUIREMENTS FOR REAL ESTATE REPAIR
The amount of loan funds allocated to real estate construction/repair (including LHI) dictates when
and if certain conditions are required. Debris removal, landscaping, and relocation (where no
construction is required) are generally not associated with real estate construction requirements. In
addition, a purchase of a manufactured home generally does not require real estate construction
conditions other than obtaining a permit for installation.
You must ensure that the borrower has satisfied the construction requirements as dictated by the
LAA (see paragraph 7.17 and 9.4 exceptions). If during the disbursement process, the borrower
cannot satisfy these specialized conditions, on a case -by- case basis, a Supervisory Attorney
Advisor may waive any of these conditions with written justification in the case file.
A.

Exception(s): If LV has indicated that the project is 100% complete, SBA loan funds are
going to reimburse the borrower for the repairs completed, and the prior injection
requirement , (if any), has been met, then the submission of a building permit, construction
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contract, SBA Form 601, etc., is not required.
When you have multiple properties on the same loan, you do not aggregate the properties to
determine if you need a building permit, written construction contract, etc. for each damaged
structure.
B.

Building Permits: Based on local requirements ACDA may determine that permits are not
necessary, and we will then consider the requirement met without specific evidence from
each borrower.

NOTE: If a complete and fully executed construction contract indicates that the contractor will
obtain the required permit(s), we will then consider the requirement met (estimates or
work quotes are not sufficient).
9.10. INSURANCE REQUIREMENTS
We require insurance on loans to protect both the damaged property (insurable real property and
contents) and all insurable collateral. If the property is in a SFHA we will require flood insurance,
or if the damage was caused by rising water we may also require flood insurance.
If the property was damaged by a specific peril recognized by local lenders and not generally
included in standard hazard insurance coverage, we may require insurance specific to that peril,
such as windstorm coverage.
Generally, SBA does not require insurance on any property unless taking it as collateral and/or
funds are allocated in the use of proceeds for its replacement or repair.
You must ensure that the borrower has provided proof of coverage for all insurance requirements
on the loan.
A.

General Requirements:
1.

Loan Closing Requirements: For loans requiring insurance, the borrower must submit
evidence of insurance coverage as required by the LAA. The type of insurance required
must be specific to the type of property insured (real estate; boats; machinery and
equipment, etc.) and must name SBA as mortgagee or loss payee on the policy if we are
taking the property as collateral.

Temporary Location: If contents coverage is required, a borrower utilizing a temporary
address assumes the risk to insure the contents at the temporary location when
requesting a disbursement of contents funds.

Multiple Properties: For disbursements in excess of the secured threshold (or for any
disbursements if the property is in a SFHA), when there are multiple properties with
insurance requirements but you have not received evidence of the required coverage for
all of the properties, you may disburse (on a per property basis) only for those properties
with evidence of coverage. No disbursement can be made for those locations for which
evidence of coverage has not been provided. You may proceed with disbursement for
the insured locations, subject to the following criteria:
a.

There is proper insurance in place on the property included in the disbursement;
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b.

The proceeds disbursed shall not exceed the amount of proceeds allocated for the
insured property;

The collateral in place must be sufficient to support the current disbursement.

Review and concurrence by a Supervisory Attorney Advisor.

Widely Scattered Property: If insurance coverage is required for property (e.g.
billboards or vending machines) dispersed across a wide geographic area, the coverage
does not have to be location specific but should adequately cover the property used in
the ordinary course of business.

Insurance Requirements: Generally the guidance is to require 80% of the insurable
value for hazard insurance, except when there are multiple damaged properties the
hazard insurance amount can be deemed acceptable when the total hazard insurance
obtained is the lesser of; the total of the disaster loan, the insurable value of each
property, or the maximum coverage available. (Flood insurance requirements noted
below). The borrower should work with his/her insurance agent to determine the correct
insurable value and amount required.
NOTE: In cases where the insurable value certified by the insurer is significantly lower
than SBA’s estimate of the value, you should consult with loan processing to
determine if the collateral is impacted.

Flood Insurance:
1.

Flood Insurance Requirement: SBA requires the borrower to maintain flood insurance
either by law or for policy reasons (by policy). The requirement applies to all property
which the borrower is receiving SBA funds and/or for all property being taken as
collateral on the loan.
a.

By Law: When a property is located in a Special Flood Hazard Area (SFHA) flood
insurance is required on all insurable (under a flood insurance policy) property.

By Policy: Flood insurance is required on all loans above the secured threshold
which meet the “flood by policy” criteria as defined in paragraph 7.14 H.

Amount of Coverage: SBA requires that flood insurance coverage be the lesser of 1) the
total of the disaster loan (the sum of all use of proceeds allocations), 2) the insurable
value of the property, or 3) the maximum insurance available.

Evidence of Purchase of Required Flood Insurance Coverage: The LAA requires the
borrower to submit evidence of the purchase of the required flood insurance coverage to
SBA prior to any disbursement when flood insurance is required by law or when prior to
a disbursement in excess of the unsecured threshold for flood insurance required by
policy.
a.

Evidence means a copy of the issued policy or other proof of the coverage obtained
(i.e. proof of payment from the borrower to an insurance company). A copy of
application for insurance is not acceptable unless the borrower submits proof of
payment.

SBA defers to the NFIP insurer as to the type of flood insurance policy required.
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Also, SBA does not need to reconcile any discrepancy regarding the type of flood
zone where the property is located.
NOTE: When loan funds are allocated for uninsurable (flood policy) property (e.g.
boats, automobiles, etc.) you may disburse these funds even if the borrower has
not provided sufficient proof of coverage for the insurable property (contents
and real property) as long as the disbursement is below the secured level.
C.

Hazard Insurance:
1.

Loan Closing Requirements: Generally, the borrower must furnish hazard insurance and
specific peril insurance, if stipulated within the LAA, equal to at least eighty percent
(80%) of the insurable value of the property to be insured.
This requirement applies to all property for which the borrower is receiving SBA funds
and for all collateral on the loan. The type of insurance required must be specific to the
type of property insured (real estate; boats; machinery and equipment; etc.). SBA will
consider a standard hazard policy sufficient to cover the material and equipment while
the property is under construction.
Coverage is sufficient if:

The amount of coverage is 80% of the insurable value of the property as
estimated by SBA, or

The file reflects the insurance company or agent verified the property is
insured for 80% or more of its maximum insurable value.

Builders Risk/ Course of Construction Policy: When a standard hazard policy is
unavailable you may accept a Course of Construction Policy (such as a Builder’s Risk
Policy) in lieu of hazard insurance until which point a hazard policy can be obtained. If
the contractor making the repairs has an insurance policy which covers the property on the
worksite, the borrower does not need to provide additional coverage.

NOTE: Borrowers must maintain the stipulated coverage throughout the entire term of the loan
even if the loan has been sold to a third party.
9.11. COLLATERAL REQUIREMENTS
SBA policy establishes collateral requirements based on a balance between protection of the
Agency’s interest as a creditor and as a provider of disaster assistance.
SBA secures its collateral interest by taking a lien against the property. This lien is perfected
through documentation specific to the collateral property, which is recorded within the county or
state where the property is located. If the collateral is located in a "non-notice" state, you should
send a letter to the senior lien holder(s) requesting advance notice of any foreclosure actions
against the borrower.
Sometimes, not all owners are applicants. This may arise among family members due to
inheritance provisions, life estates, estranged spouses, etc. In these cases, we generally require the
non-applicant owner(s) to execute our lien documents (mortgage/deed of trust, etc.).
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A.

Unsecured Loan Limit:
Collateral is required on the various types of SBA disaster loans. We can accept security
when the applicant voluntarily offers collateral on loans of lesser amounts. For example, an
applicant may wish to take advantage of the mortgage interest deduction for tax purposes, and
may freely offer the property as security. In these cases we would accept security for the loan
which would otherwise be unsecured.
1.

The Limit for Unsecured Physical Disaster Loans (Home and Business) is $25,000.

The Limit for unsecured and secured EIDL. All EIDL in excess of $25,000 ($50,000
MREIDL) require collateral.

If the loan amount or aggregate loan amounts (see below) do not exceed the unsecured thresholds
identified above, the loan is referred to as an “unsecured loan” and does not require collateral.
Otherwise, the loan is referred to as a “secured loan”, and collateral is required.
B.

Aggregation: If the borrower has multiple disaster loans stemming from the same disaster
event, these loans are referred to as “companion loans”. The Loan Officer determines
whether collateral is required on each companion loan by totaling the amount of each loan. If
the aggregate amount exceeds the thresholds identified above, collateral is required. (See
paragraph 7.11).

NOTE: Do not aggregate the amounts of the physical loan(s) and EIDL(s) to determine if
collateral is required. It is possible to have a secured physical loan and an unsecured
EIDL companion loan or vice versa such as a secured home loan in the amount of
$100,000 and unsecured companion EIDL of $25,000.
C.

Collateral from Business Tenants: Certain condition requirements apply when the collateral
is located at leased premises.
An Assignment of Lease: is generally only required when a lien is taken on structures or
improvements on leased land (leasehold mortgage, security interest in structures, etc.).
If we are taking an assignment of lease as collateral, additional requirements may be
needed (see paragraph 7.11 D 1 a, b, c.). You must verify that the requirement has been
met prior to disbursement of loan funds in excess of the secured threshold.

Secured Loans to Associations: Generally, we secure loans to associations by taking both of
the following:
1.

A Loan Officer includes an assignment of a special assessment passed by the association
in accordance with its Bylaws, unless prohibited by state law. (The association must
assess each unit owner in an amount sufficient to provide loan repayment.) The
assessment shall be approved by a majority of the full membership or such higher limit
as provided for by the association’s governing documents. The Accounts Department
will prepare the assessment (see paragraph 7.11 E).
You must verify that the borrower has passed the special assessment prior to
disbursement of funds.

A loan officer may further require a mortgage or deed of trust on real property
separately deeded such as office space, public area or recreational facility and owned by
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the association, where permitted by law.
E.

When Taking Manufactured Housing as Collateral: The security instrument (a deed of trust,
mortgage, etc.) required to take the underlying land as collateral does not place a lien against
the manufactured home unless the manufactured home has been permanently attached or
“affixed” to the underlying land (See paragraph 3.13 C3). You must determine the proper
method of securing our collateral interest in the manufactured home within the state where
the collateral exists and forward file for a LMOD if any changes are necessary.

Release/Retention of Collateral: When a loan is reduced to an amount below the secured
threshold generally the Loan Officer will release the collateral. Situations when the Loan
Officer would not release the collateral would include but is not limited to; payment status is
delinquent, notification of bankruptcy, borrower requested the loan to be secured.
An applicant's refusal to pledge required collateral (e.g., real estate) is a basis for canceling a
loan (see paragraph 8.2).
NOTE: For undisbursed loans, any collateral change which involves the addition of a
borrower’s or principal’s primary residence requires that the Accounts Department
issue a new Notice of Right to Cancel for the new collateral only.

9.12. TITLE SEARCH AND TITLE POLICY
Once collateral conditions, disbursement conditions and proof of prior disbursed funds
requirements are met, disbursement(s) up to $250,000 may be made before meeting the title search
requirements. We will require a title policy only when the loan funds are designated for the
purchase of the property and is required prior to disbursement in excess of $50,000.
A.

We require a title or record search for loans more than $250,000: The Loan Officer may
justify the requirement for loans of $250,000 or less; however, these exceptions should be
rare.
1.

When there are companion loans, a title search is required when the aggregate loan
amount is in excess of $250,000, and the same property is taken as collateral on each
loan.

A title search is required prior to disbursement in excess of $250,000.

B. We will not require a title search on the disaster damaged property when the Loan Officer
determines that the relocation property is sufficient to fully secure the loan.
9.13. EVIDENCE REQUIRED FOR PREVIOUSLY DISBURSED LOAN FUNDS
A.

Prior to any subsequent disbursement when the aggregate amount of real estate and/or
business content loan funds disbursed would exceed $50,000 the borrower must submit
evidence satisfactory to SBA that real estate and/or business content loan funds previously
disbursed are being spent in accordance with the LAA. The exception to this is when the
subsequent disbursement that increases disbursed amount above $50,000 is being paid into an
escrow account due to a purchase/relocation.
This evidence may include one or more of the following:
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SBA Form 1366, “Borrower’s Progress Certification” (with required attachments).

Paid receipts/invoices, cancelled checks, etc., for completed work, labor used, or
materials.

Progress inspections by the Loss Verification Department or by a government entity
that, documents progress in accordance with SBA requirements.

Escrow account, in accordance with paragraph 9.16.

Lien waivers in the total amount of all labor and materials used on the RE
repair/construction from all contractors, subcontractors, and independent workers
involved.

Paid invoices to support disbursements for equipment, furniture, inventory, etc.

Firm quotation or invoice if the borrower requests an advance payment to purchase
larger items of M&E.

Other cases in which the Supervisory Attorney Advisor determines in writing that the
exception to the general rule is necessary to prevent undue hardship and the risk to the
Agency and the likelihood of misuse are minimal.

Disbursement amounts recommended by LV may be disbursed in full or incrementally within
90 days of the completed Progress Inspection or Reverification provided that all applicable
loan requirements have been met and no adverse information or financial changes (e.g.,
additional insurance funds received) are indicated.

9.14. REFINANCING
Refinancing funds are generally not disbursed until the borrower has provided evidence of being
substantially committed to completing the disaster repairs.
A.

Before disbursing any refinancing funds, you should review the file for a current Credit
Inquiry Letter (SBA Form 143 used by Application Processing only when debt is not
reflected on the CBR.) and determine if the disbursement may proceed prior to or without a
loan modification.
1.

If the debt is not reflected on the CBR and a completed SBA Form 143 has not been
received (or is dated more than 30 days prior to disbursement), you should request a
pay-off statement (written or verbal).
a.

If the lien holder indicates any material discrepancies or adverse credit information
in the letter or pay-off statement/information, you must send the file to loan
modification to address the material discrepancy or adverse information.

A material discrepancy or adverse information may include but is not limited to:
the pay-off amount is greater than indicated in the file; there is a pre-payment
penalty; the borrower already paid off the lien; the borrower is in default, or the
lien is not on the property we are attempting to refinance.

If the amount of payoff is less than the amount in the “Use of Proceeds” designated
to refinance the lien because the borrower has made regular installment payments
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on the lien subsequent to approval of the SBA loan, the disbursement should still
be made in the amount indicated in the LAA as eligibility is established based on
what is owed at the time of the disaster (see paragraph 3.27 G). If the amount of
payoff is less than the amount in the “Use of Proceeds” for any other reason, the
file needs to be rerouted to loan modification to reduce any remaining refinancing
funds.
9.15. EIDL/MREIDL DISBURSEMENTS
EIDL: Because there are no physical repairs associated with an EIDL, we generally make full
disbursement as soon as the borrower has satisfied all relevant LAA conditions.
MREIDL: Generally, we will disburse the funds in quarterly installments, unless the loan officer
specifies otherwise in the LAA. If the Loan Officer decides there is a sound business reason to
make only one disbursement this will be reflected in the LAA by designating the use of proceeds
as working capital. However, if the Loan Officer decides to disburse serially, the use of proceeds
should indicate a periodic disbursement and you should make subsequent disbursements based on
the small business’s continued need as demonstrated by comparative financial information.
Approximately 30 days before the next scheduled disbursement, you must initiate a loan
modification for a financial review. The Loan Officer will request current financial information
(including balance sheets and profit and loss statements) from the borrower. A Loan Officer is to
review the updated financial information and make an assessment as to the continued need for
MREIDL funds prior to authorizing additional disbursements.
9.16. ESCROW ACCOUNTS AND/OR CONTROLLED ACCOUNTS
Generally, we do not disburse loans through escrow or controlled accounts. However, we may use
escrow accounts when necessary to conform to State law or requirements of title companies and
similar organizations, particularly relating to construction loans, purchase of real estate (including
a manufactured home). In addition it may be necessary to conform to local laws such as those
relating to liquor licenses or when desirable by any party involved in the transaction. In these
cases a title company, the borrower's attorney, or a bank may serve as the escrow agent. When we
use a controlled account, we must consider the length of time funds may remain in the account due
to interest accrual.
9.17. LOAN MODIFICATION AND ADMINISTRATIVE CHANGES
A.

Written Requests: Generally, any change request from a borrower should be in writing. If
the requested change involves a material change it is considered to be a loan modification.
Such actions include, but are not limited to: Alternate Use of Proceeds, Collateral Change,
Flood Insurance Change, Increase (including refinance and contractor malfeasance), Lower
Interest Rate, Mitigation, Reinstatement, Subordination, Addition or Deletion of a Borrower
or Guarantor, Relocation, Refinance.

Authority to Approve LMODS and Administrative Changes: Loan modifications are
processed by Loan Officers and require concurrence by an SLO. However, some actions
(administrative changes) can be processed by an authorized user and will only require
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approval by the individual performing the change. (See paragraph 8.1 A):
C.

Loan Decrease and Cancellations: (See paragraph 8.2) when we receive a written or verbal
request, we may cancel all or reduce any undisbursed portion of an approved loan.
We may initiate action to cancel all or reduce any undisbursed portion of an approved loan if:

The borrower fails to complete and return all LCDs by the deadline; or

The borrower does not satisfy all terms and conditions of the LAA; or

The borrower does not qualify for full disbursement during the original disbursement
period; and

The borrower does not request or receive approval for extension; or

The borrower does not provide all documentation requested in a commitment letter; or

The borrower receives insurance or other recoveries which reduce the uncompensated
loss.

Reinstatement of Cancelled Loans: Upon reinstatement of a loan which was cancelled in full,
we will issue new loan closing documents, including a new Promissory Note with a current
Note date.
1.

If new documents are required and a mortgage or deed of trust (lien documents)
reflecting the old Note date has been recorded, a release must be filed and a new
mortgage or deed of trust reflecting the new Note date must be issued and recorded.
NOTE: When the borrower has already executed and returned the previous documents,
a Supervisory Attorney Advisor, may determine if the executed documents are
acceptable.

155

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Appendix 1

50 30 9
APPENDIX 1
INDEX TO FORMS AND REPORTS
This appendix contains a listing of the authorized forms and reports used in conjunction with disaster loan
making.
SBA Form

(SBA Form unless otherwise identified)

Date

5
5
5C
5C
143
147B
155
159D
160
160A
FD-258
355
403
413D
601
649
700
717
722
743A
743B
912
927
929
1059
1363
1363A
1363NR
1366
1368
1368
1391
1391HBE
1391M
1391R
1643Z
1646
1711
1846
2121
2122
2128
2129

Disaster Business Loan Application
Disaster Business Loan Application - Spanish
Disaster Home Loan Application
Disaster Home Loan Application - Spanish
Credit Inquiry Letter
Note – Secured Disaster Loans
Standby Agreement
Fee Disclosure Form and Compensation Agreement
Resolution of Board of Directors
Certificate as to Partners
Applicant Fingerprint Card (FBI Form)
Information for Small Business Size Determination
Note Unsecured Disaster Loans
Personal Financial Statement
Agreement of Compliance
Listing Collateral Documents
Disaster Home/Business Loan Inquiry Record
Record of Congressional Inquiry
Equal Employment Opportunity Poster – English and Spanish
Screening Checklist – Disaster Home Loans
Screening Checklist – Disaster Business Loans
Statement of Personal History
Mortgage
Deed of Trust
Security Agreement
Summary Decline Letter (Presidential FEMA Referral)
Summary Decline Letter (Agency – Other Referral)
Summary Decline Letter (Presidential No Referral)
Borrower's Progress Certification
Additional Filing Requirements EIDL and MREIDL
Additional Filing Requirements EIDL and MREIDL Spanish
Loan Authorization and Agreement
Catalog of Optional Loan Authorization Text
LAA -Pre-Disaster Mitigation Loan Catalog BU/BS
L AA Military Reservist EIDL Catalog
7-Day Letter
Disaster Home Loan Application Return Notice
Certification Regarding Lobbying
Statement Regarding Lobbying
Notice to All Applicants (COBRA)
Summary Decline Worksheet
Unconditional Guarantee
Unconditional Limited Guarantee

02/15
01/12
02/15
01/12
12/97
05/00
02/16
07/05
01/10
01/10
12/07
09/09
05/00
03/18
10/85
03/83
03/15
04/82
06/11
07/15
07/15
04/16
12/09
10/71
12/03
09/05
09/05
09/05
03/16
02/15
02/15
06/03
11/15
06/03
10/08
10/05
03/16
08/92
08/92
10/03
09/17
05/00
05/00
156

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50 30 9
2130
2131
2132
2133
2157R
2158
2159
2161
2178
2202
2212
4506-T
8821
P-001
P-003
P-003SP

Modification of Note Long Form Add Borrower
Modification of Note Long Form
Modification of Note Short Form Add Borrower
Modification of Note Short Form
Decline Letter for Reconsiderations
Truth in Lending Act Disclosure Notice
Notice of Right to Cancel/ (Notice of Right to Rescind)
System Access Security Request
Withdrawal Letter
Schedule of Liabilities
Grant Repayment letter
Request for Tax Information (IRS Form)
Tax Information Authorization (IRS Form)
Request for Electronic Funds Transfer
Apply Online
Apply Online (Spanish)

05/00
05/00
05/00
05/00
08/03
05/00
05/00
10/11
10/04
04/03
10/15
09/15
10/12
08/12
05/10
05/10

157

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50 30 9
APPENDIX 2
ACRONYMS AND DEFINITIONS
This appendix contains acronyms and abbreviations used. Acronyms and abbreviations used by other
departments (DVC, Loss Verification, and Accounts) generally do not appear in this appendix.
ACRONYMS
"A"

Applicant

Attorney Advisor

A/P

Accounts Payable

A/R

Accounts Receivable

AA/DA

Associate Administrator for Disaster Assistance

ACDA

Assistant Center Director Accounts

ACDAP

Assistant Center Director Application Processing

ACH

Automated Clearing House

AAR

Average Annual Revenue

ALE

Allowed for Living Expense

ANA

Available Net Assets (for Business Credit Elsewhere Test Purposes)

ANE

Average Number of Employees

ANW

Adjusted Net Worth

ARC

American Red Cross

ASC

Administrative Services Center

"B"

Borrower

BAC

Business Assistance Center

B/E

Business/EIDL

BRC

Business Recovery Center

BFE

Base Flood Elevation

Cash Available

CASAD

Cash Available to Service Additional Debt

CBR

Credit Bureau Report

CBRS

Coastal Barrier Resources System

CCL

Conditional Commitment Letter
158

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50 30 9
CC&Rs

Conditions, Covenants and Restrictions

Center Director

CDBG

Community Development Block Grants

CD/PDC

Center Director Processing and Disbursement Center

Credit Elsewhere

CET

Credit Elsewhere Test

CHRON

Chronological Log

Cash Flow

CFR

Code of Federal Regulations

Case Manager

COBRA

Coastal Barrier Resource Area

COGS

Cost of Goods Sold

CONUS

Continental United States

Co-op

Cooperatives

CPA

Certified Public Accountant

CSR

Customer Service Representative

CSC

Customer Service Center

D&B

Dun and Bradstreet

DCMS

Disaster Credit Management System

DFO

Disaster Field Office

DLAP

Disaster Loan Assistance Portal

DLB

Disaster Loan – Business

DLH

Disaster Loan – Home

District Office

DOB

Duplication of Benefits

DLOC

Disaster Loan Outreach Center

DRC

Disaster Recovery Center

DVC

Damage Verification Center

ECOA

Equal Credit Opportunity Act

EEO

Equal Employment Opportunity

Economic Injury
159

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EIDL

Economic Injury Disaster Loan

EDP

Extension of Disbursement Period

ELA

Electronic Loan Application

ELE

Emergency Living Expenses

ELIPS

Electronic Loan Processing System (mainframe)

ETRAN

Electronic Transaction (mainframe)

Funds Available

FAA

Federal Aviation Administration

FAM

Financial Analysis Module

FCO

Federal Coordinating Officer (FEMA)

FDIC

Federal Deposit Insurance Corporation

FDM

Fixed Debt Method

FEMA

Federal Emergency Management Agency

Furniture & Fixtures

FHA

Federal Housing Authority

FIA

Flood Insurance Administration

FIT

Failed Income Test

FMV

Fair Market Value

FOC-E

Field Operations Center-East

FOC-W

Field Operations Center-West

FOIA

Freedom of Information Act

FTR

Federal Tax Return

FYE

Fiscal Year End

GAI

Gross Annual Income

Gross Margin

GMI

Gross Monthly Income

Gross Profit

GPM

Gross Profit Margin

Housing Assistance (FEMA Rental Assistance and Home Repair Programs)

HOA

Homeowner's Association
160

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HQ

Headquarters

HUD

Department of Housing and Urban Development

Individual Assistance (FEMA)

ICC

Increased Cost of Compliance

Inspector General

IHP

Individuals and Households Program (FEMA)

Injury Period

IPERIA

Improper Payment Elimination and Recovery Improvement Act

IPO

Initial Public Offering

IRA

Individual Retirement Account

IRS

Internal Revenue Service

JFO

Joint Field Office

LAA

Loan Authorization and Agreement

LAC

Local Assistance Center

LCD

Loan Closing Document

LHI

Leasehold Improvements

LLE

Limited Liability Entity

LMOD

Loan Modification

Loan Officer

Loan Processing

Loss Verifier/Verification

MAFD

Maximum Acceptable Fixed Debt

M&E

Machinery & Equipment

MCM

Modified Contribution Margin

MFD

Monthly Fixed Debt

Manufactured Housing

MREIDL

Military Reservist Economic Injury Disaster Loan

MSE

Major Source of Employment

161

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50 30 9
NAICS

North American Industry Classification System

NEMIS

National Emergency Management Information System

NCE

No Credit Elsewhere

NEC

Net Earnings Clause

NEHRP

National Earthquake Hazards Reduction Program

NFIP

National Flood Insurance Program

NFIRA

National Flood Insurance Reform Act

Net Profit

NPSC

National Processing Service Center (FEMA)

OCONUS

Off Continental United States

ODA

Office of Disaster Assistance

ODP

Office of Disaster Personnel

ODSEE

Office of Strategic Engagement and Effectiveness

OHA

Office of Hearings and Appeals

OIG

Office of Inspector General

OMB

Office of Management and Budget

ONA

Other Needs Assistance (FEMA)

OPA

Otherwise Protected Area

OPS

Office of Personnel Security

Public Assistance (FEMA)

PDA

Preliminary Damage Assessments

PDC

Processing and Disbursement Center

PDMLP

Pre-Disaster Mitigation Loan Program

PITI

Principal, Interest, Taxes and Insurance

P&L

Profit & Loss (Statement)

PNP

Private non-profit

Personal Property

Pre-App

Pre-Application

PUD

Planned Unit Development

Quality Assurance
162

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50 30 9
RE

Real Estate

RECON

Reconsideration of SBA's Decline Decision

Recreational Vehicle

SBA

Small Business Administration

SBDC

Small Business Development Center

SCORE

Service Corp of Retired Executives

SecAg

Secretary of Agriculture Designation

SFHA Special Flood Hazard Area
SLO

Supervisory Loan Officer

SLV

Supervisory Loss Verifier

SOP

Standard Operating Procedure

Social Security

SSN

Social Security Number

TIN

Tax Identification Number

TILA

Truth in Lending Act

Use of Proceeds

USC

United States Code

USDA

United States Department of Agriculture

Veterans Administration

WBC

Women’s Business Center

WEP

Wage Earner’s Plan (Chapter 13)

YTD

Year to Date

163

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50 30 9
APPENDIX 3
TYPES OF FIELD ASSISTANCE CENTERS
1.

Joint Field Office (JFO): FEMA and the State establish a non-public facility to coordinate
activities of all the participating disaster relief agencies and organizations. Usually, the
participating agencies (including SBA) and organizations have representatives present at the
JFO to conduct and monitor their own internal operations and to assist in the inter-agency
coordination effort.

Disaster Field Office (DFO): SBA establishes a non-public facility to coordinate its activities
and provide administrative and management functions for disaster recovery. In Presidential
declarations, SBA does not usually establish its own DFO; SBA normally co-locates with
FEMA and the State in the JFO.

Disaster Recovery Center (DRC): A joint Federal/State public facility where representatives
of all participating Federal, State, and local disaster relief agencies and organizations issue
program applications, related information and other services to survivors. Depending on the
size and scope, FEMA may set up more than one DRC. SBA is represented in each DRC.

Disaster Loan Outreach Center (DLOC): A public facility established and staffed by SBA
during an Agency or Presidential declaration to assist disaster loan applicants in obtaining
applications, returning completed applications, and completing disaster loan application
forms. SBA staff is also available to answer questions concerning SBA’s programs, close
loans, and help with loan modifications, reconsideration, and late application requests.
Usually, SBA is the only Agency present at a DLOC and depending on the size of a disaster
may establish more than one center. In some cases, SBA remains at a former DRC location
after FEMA and other agencies have left, at which point it becomes a DLOC.

Local Assistance Center (LAC) and Business Assistance Center (BAC): A facility
established by State and/or local officials and staffed by various organizations including SBA
to assist businesses in recovering from the disaster.

Business Recovery Center (BRC): A facility established and staffed by SBA, along with
various other organizations and SBA’s resource partners during an Agency or Presidential
declaration to assist businesses.

164

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APPENDIX 4
SBA MINIMUM INCOME LEVELS
For Disaster Home/Renter Loan Consideration (Households with income below these levels are referred
directly to IHP by FEMA Customer Service Representatives.)
These tables do not apply to households with self-employment income.
Minimum Income Guidelines for the 48 Contiguous States and the District of Columbia
$ Minimum Income Levels
Family Size Weekly Monthly
1
348
1,508
2
390
1,692
3
491
2,127
4
591
2,563
5
692
2,998
6
792
3,433
7
893
3,869
8
993
4,304
for each over 8 add
100
435

Annual
18,090
20,300
25,525
30,750
35,975
41,200
46,425
51,650
5,225

NOTE: The figures noted above are a SAMPLE table as of 10/01/2017.
Tables are updated at the beginning of the fiscal year.
DCMS uses the Income Test tables based on when the business rules for the application are run and not
based on the declaration date of the disaster.

165

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50 30 9
APPENDIX 5
APPLICATION FORMS
DISASTER LOAN APPLICATION PACKAGES

HOME LOAN/Sole Proprietorship APPLICATION FORMS
A.

The following forms are contained in every home application package:
1.

Cover Sheet
a.

How Do You Apply for an SBA Disaster Loan?

What Will SBA Do Next?

SBA Form 5C, "Disaster Home Loan Application.

IRS Form 4506-T, "Tax Information Authorization”.

Fact Sheet.

Other Forms as appropriate, including, but not limited to:
a.

SBA Form 2121,” Notice To All Applicants.” (This form is included in all loan
applications for a disaster that includes a Coastal Barrier Island Resource Area),

Cautionary notice regarding Texas Homestead Laws, etc.

SBA Form P-003, “Apply Online” Guidance

BUSINESS LOAN APPLICATION FORMS
B.

The following forms are contained in every business application package:
1.

SBA Form 5, "Disaster Business Loan Application”.

SBA Form 413, "Personal Financial Statement”. One form is required for applicant, each
limited partner who owns 20 percent or more interest, each general partner, and each
stockholder owning 20 percent or more voting stock.

IRS Form 4506-T, "Tax Information Authorization”.

SBA Form 2202, Schedule of Liabilities.

SBA Form 1368, "Additional Filing Requirements for EIDL”.

Fact Sheet.

SBA Form 2121, “Notice To All Applicants.” (This form is included in all loan applications
for a disaster that includes a Coastal Barrier Resource Area.)

SBA Form P-003, “Apply Online” Guidance

MILITARY RESERVIST ECONOMIC INJURY APPLICATION FORMS
C.

The following forms are contained in every MREIDL application package:
1.

SBA Form 5, “Disaster Business Loan Application”.
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50 30 9
2.

SBA Form 413, “Personal Financial Statement”.

IRS Form 4506-T, “Tax Information Authorization”.

SBA Form 2202, “Schedule of Liabilities.”

SBA Form 1368, “Additional Filing Requirements for EIDL”.

Military Reservist Fact Sheet.

SBA Form P-003, “Apply Online” Guidance

167

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APPENDIX 6
FILING REQUIREMENTS
DISASTER HOME LOAN APPLICATION (INCLUDING SOLE PROPRIETORSHIPS)
Filing Requirements
REQUIRED FOR ALL LOAN APPLICATIONS:
• Complete and sign this application form (SBA Form 5C)
• Complete and sign the Tax Information Authorization (IRS Form 4506-T) enclosed with this
application. This income information, obtained from the IRS, will help us determine your repayment
ability. U.S. Territories that have their own taxing authority outside of the IRS may require additional
form(s) in order to obtain copies of their transcripts. The exact form(s) required will be determined
by the Field Operation Center (in collaboration with the PDC) at the onset of the declared disaster.
All other filing requirements remain the same.
NOTE: Applicant(s) who submit only a home loan application are required to provide an IRS Tax
Information Authorization form 4506-T for themselves, but are not required to provide this form for
any business(s) they may own.
WHILE NOT NECESSARY TO ACCEPT YOUR APPLICATION, YOU MAY BE REQUIRED
TO SUPPLY THE FOLLOWING INFORMATION TO PROCESS THE APPLICATION. IF
REQUESTED, PLEASE PROVIDE WITHIN 7 DAYS OF THE INFORMATION REQUEST:
• If any applicant has changed employment within the past two years, provide a copy of a current
(within 1 month of the application date) pay stub for all applicants
• If we need additional income information, you may be asked to provide copies of your Federal income
tax returns, including all schedules
IF SBA APPROVES YOUR LOAN, WE MAY REQUIRE THE FOLLOWING ITEMS BEFORE
LOAN CLOSING. WE WILL ADVISE YOU, IN WRITING, OF THE DOCUMENTS WE
NEED.
• If you own your residence, a COMPLETE legible copy of the deed, including the legal description of
the property
• If the damaged property is your primary residence, proof of residency at the damaged address
• If you had damage to a manufactured home, a copy of the title. If you own the lot where the home is
located, a COMPLETE legible copy of the deed, including the legal description of the property
• If you have damage to an automobile or other vehicle, proof of ownership (a copy of the registration,
title, bill of sale, etc.)

168

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50 30 9
DISASTER BUSINESS LOAN APPLICATION(EXCLUDING SOLE PROPRIETORSHIPS)
Filing Requirements
FOR ALL APPLICATIONS THE FOLLOWING ITEMS MUST BE SUBMITTED.
▪ This application (SBA Form 5), completed and signed
▪ Tax Information Authorization (IRS Form 4506-T), completed and signed by each applicant, each
principal owning 20 percent or more of the applicant business, each general partner or managing
member; and, for any owner who has more than 50 percent ownership in an affiliate business.
Affiliates include, but are not limited to, business parents, subsidiaries, and/or other businesses with
common ownership or management
▪ Complete copies, including all schedules, of the most recent Federal income tax returns for the
applicant business; an explanation if not available
▪ Personal Financial Statement (SBA Form 413) completed, signed, and dated by the applicant, each
principal owning 20 percent or more of the applicant business, and each general partner or managing
member
▪ Schedule of Liabilities listing all fixed debts (SBA Form 2202 may be used)
ADDITIONAL REQUIREMENTS FOR MILITARY RESERVIST ECONOMIC INJURY
(MREIDL):
• A copy of the essential employee’s notice of expected call-up to active duty, or official call-up orders,
or release/discharge from active duty
• A written explanation and financial estimate of how the call-up of the essential employee has or will
result in economic injury to your business, and the steps your business is taking to alleviate the
economic injury
• MREIDL Certification Form P-0002, which includes:
•
•
•

Your statement that the reservist is essential to the successful day-to-day operations of the
business
Your certification that the essential employee will be offered the same or a similar job upon
the employee’s return from active duty
The essential employee’s concurrence with your statements

ADDITIONAL INFORMATION MAY BE NECESSARY TO PROCESS YOUR
APPLICATION. IF REQUESTED, PLEASE PROVIDE WITHIN 7 DAYS OF THE
INFORMATION REQUEST.
▪ Complete copy, including all schedules, of the most recent Federal income tax return for each
principal owning 20 percent or more, each general partner or managing member, and each affiliate
when any owner has more than 50 percent or more ownership in the affiliate business. Affiliates
include, but are not limited to, business parents, subsidiaries, and/or other businesses with common
ownership or management.
▪ If the most recent Federal income tax return has not been filed, a year-end profit-and-loss statement
and balance sheet for that tax year

169

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Appendix 6

▪ A current year-to-date profit-and-loss statement

50 30 9

▪ Additional Filing Requirements (SBA Form 1368) providing monthly sales figures will generally be
required when requesting an increase in the amount of economic injury.
NOTE: It is acceptable for an applicant who is applying for disaster assistance for their sole
proprietorship business to submit a business application in lieu of the home/sole proprietorship
application. However, they will be required to provide all of the business filing requirements.

CHURCHES, ASSOCIATIONS, AND OTHER NON-PROFIT ORGANIZATIONS
Filing Requirements
FOR THESE APPLICATIONS THE FOLLOWING ITEMS MUST BE SUBMITTED:
•
•

Application (SBA Form 5), completed and signed;
Tax Information Authorization (IRS Form 4506-T), completed and signed for each applicant
and for any affiliated entity. Affiliates include, but are not limited to, business parents,
subsidiaries, and/or other businesses with common ownership or management;
A complete copy of the organization’s most recent tax return OR a copy of the organization’s
IRS tax-exempt certification and complete copies of the organization’s three most recent years’
statement of activity;
Schedule of Liabilities.
• SBA MAY ALSO REQUIRE THE FOLLOWING ITEMS:
Articles of Incorporation (if applicable);
By-Laws;
Charter (if applicable);
A current Balance Sheet dated within 90 days of the application and an Operating Statement
(Profit and Loss) for the current year to date;
Contact information of all insurance companies providing coverage on the date of the disaster,
policy/claim number(s), and documentation of any settlements received to date;
Specifics of all disaster related grants and/or funds received;
Proof of ownership of the disaster damaged property.

•

•
















ADDITIONAL INFORMATION REQUIRED FOR CONDOMINIUM AND OTHER
ASSOCIATIONS:
Complete copy of any Declaration of condominium, Association, or Easement;
Complete copy of the Association’s Conditions, Covenants, and Restrictions (CC&R’s)’
Master deed for common areas containing the legal description (unless included with above
documents);
List of names and addresses for all owners/unit owners;
Documentation of any special assessments approved by the organization related to disaster
repairs;
A complete list of current officers/directors of the association;
Copy of the master insurance policy.

170

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Appendix 7

50 30 9
APPENDIX 7
CITIZENS, NONCITIZEN NATIONALS, AND QUALIFIED ALIENS
A.

Citizens and Noncitizen Nationals: Definition.
U.S. C Title 8, the Immigration and Nationality Act, defines citizens and nationals, and establishes
that a citizen or noncitizen national is eligible for a Federal public benefit, including a loan
provided by an agency of the United States.
1.

Citizen is defined in 8 U.S.C, 1401:

The following shall be nationals and citizens of the United States at birth:
a.

A person born in the United States, and subject to the jurisdiction thereof;

A person born in the United States to a member of an Indian, Eskimo, Aleutian, or
other aboriginal tribe: Provided, that the granting of citizenship under this subsection
shall not in any manner impair or otherwise affect the right of such person to tribal or
other property;

A person born outside of the United States and its outlying possessions of parents both
of whom are citizens of the United States and one of whom has had a residence in the
United States or one of its outlying possessions, prior to the birth of such person;

A person born outside of the United States and its outlying possessions of parents one
of whom is a citizen of the United States who has been physically present in the United
States or one of its outlying possessions for a continuous period of one year prior to the
birth of such person, and the other of whom is a national, but not a citizen of the United
States;

A person born in an outlying possession of the United States of parents one of whom is
a citizen of the United States who has been physically present in the United States or
one of its outlying possessions for a continuous period of one year at any time prior to
the birth of such person;

A person of unknown parentage found in the United States while under the age of five
years, until shown, prior to his attaining the age of twenty-one years, not to have been
born in the United States;

A person born outside the geographical limits of the United States and its outlying
possessions of parents one of whom is an alien, and the other a citizen of the United
States who, prior to the birth of such person, was physically present in the United
States or its outlying possessions for a period or periods totaling not less than five
years, at least two of which were after attaining the age of fourteen years: Provided,
that any periods of honorable service in the Armed Forces of the United States, or
periods of employment with the United States Government or with an international
organization as that term is defined in 22 U.S.C. 288 by such citizen parent, or any
periods during which such citizen parent is physically present abroad as the dependent
unmarried son or daughter and a member of the household of a person.
(1) Honorably serving with the Armed Forces of the United States, or
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50 30 9
(2) Employed by the United States Government or an international organization as
defined in 22 U.S.C. 288 may be included in order to satisfy the physical-presence
requirement of this paragraph. This proviso shall be applicable to persons born on
or after December 24, 1952, to the same extent as if it had become effective in its
present form on that date; and
h.

A person born before noon (Eastern Standard Time) May 24, 1934, outside the limits
and jurisdiction of the United States of an alien father and a mother who is a citizen of
the United States who, prior to the birth of such person, had resided in the United
States.

Non-Citizen National is defined in 8 U.S.C., 1408:
Unless otherwise provided in § 1401 of this title, the following shall be nationals, but not
citizens, of the United States at birth:
a.

A person born in an outlying possession of the United States on or after the date of
formal acquisition of such possession;

A person born outside the United States and its outlying possessions of parents both of
whom are nationals, but not citizens, of the United States, and have had a residence in
the United States, or one of its outlying possessions prior to the birth of such person;

A person of unknown parentage found in an outlying possession of the United States
while under the age of five years, until shown, prior to his attaining the age of twentyone years, not to have been born in such outlying possession; and

A person born outside the United States and its outlying possessions of parents one of
whom is an alien, and the other a national, but not a citizen, of the United States who,
prior to the birth of such person, was physically present in the United States or its
outlying possessions for a period or periods totaling not less than seven years in any
continuous period of ten years.
(1) During which the national parent was not outside the United States or its outlying
possessions for a continuous period of more than one year, and
(2) At least five years of which were after attaining the age of fourteen years.
The proviso of § 1401(g) of this title shall apply to the national parent under this
paragraph in the same manner as it applies to the citizen parent under that section.

Qualified Alien: U.S.C. Title § 8 states that an alien who is not a qualified alien is not eligible for
any Federal public benefit, including a loan provided by an agency of the United States (8 U.S.C.
§ 1611 (a) and (c)). 8 U.S.C § 1641 (b) defines a qualified alien:
The term “qualified alien” means an alien who, at the time the alien applies for, receives, or
attempts to receive a Federal public benefit, is:
1.

An alien who is lawfully admitted for permanent residence under the Immigration and
Nationality Act [8 U.S.C. 1101 et seq.],

An alien who is granted asylum under §208 of such Act [8 U.S.C. 1158],

A refugee who is admitted to the United States under § 207 of such Act [8 U.S.C. § 1157].
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An alien who is paroled into the United States under § 212(d) (5) of such Act [“8 U.S.C.
1182” (d) (5)] for a period of at least 1 year,

An alien whose deportation is being withheld under § 243(h) of such Act [8 U.S.C. 1253] (as
in effect immediately before the effective date of § 307 of division C of Public Law 104–208)
or § 241(b) (3) of such Act [8 U.S.C. 1231 (b)(3)] (as amended by § 305(a) of division C of
Public Law 104–208),

An alien who is granted conditional entry pursuant to § 203(a) (7) of such Act [8 U.S.C. 1153
(a)(7)] as in effect prior to April 1, 1980; [1] or

An alien who is a Cuban and Haitian entrant (as defined in § 501(e) of the Refugee Education
Assistance Act of 1980).

Citizenship Documents: The following documents as defined by the U.S. Customs and
Immigration Service (USCIS) may be used to establish U.S. citizenship, without further legal
review:
1.

Birth Certificate, issued by a U.S. State (if the person was born in the United States), or by
the U.S. Department of State (if the person was born abroad to U.S. citizen parents who
registered the child’s birth and U.S. citizenship with the U.S. Embassy or consulate);

NOTE: Only those Puerto Rican birth certificates issued after July 1, 2010 will be recognized as
proof of U.S. Citizenship.
2.

U.S. Passport, issued by the U.S. Department of State;

Certificate of Citizenship, issued to a person born outside the United States who derived or
acquired U.S. citizenship through a U.S. citizen parent; or

Naturalization Certificate, issued to a person who became a U.S. citizen after 18 years of age
through the naturalization process.

NOTE: As defined by the U.S. Department of State, Bureau of Consular Affairs, the following
documents cannot be used to establish citizenship:

Voter Registration Card

Army Discharge Paper

Social Security Card

Qualified Alien Documentation: The following documents, issued by U.S. Citizenship and
Immigration Services (USCIS), may be used to establish an individual as a qualified alien, without
further legal review:
1.

Permanent Resident Card (Except expired conditional cards) (Form I-151, formerly known as
the Alien Registration Card or “Green Card”);

Resident Alien Card (some may not have an expiration date);

Expired Conditional Permanent Resident Card if accompanied by a copy of Form I-797
reciting approval of a petition to remove the conditions and/or approving a new petition for
Permanent Resident status;

FORM I-797 NOTICE OF ACTION which recites approval of a petition for Permanent
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Resident Status.
NOTE: Generally, Employment Authorization Cards, Visa Documents, and Stamps do not convey
qualified alien status; but, instead, establish a legal basis to be in the country. An
applicant is not eligible unless the legal basis upon which the applicant has been admitted
is a covered category, as defined by 8 U.S.C. § 1641.
E.

Alternate Documentation: Other situations may also allow for a qualified alien status. Examples
include, but are not limited to: asylum, refugee status; parole; those withheld deportation; or, those
who have been battered or subject to extreme cruelty.
Consult with the ACDA for questions concerning these claims of qualified alien status and:
1.

Additional documents that may be used to prove an applicant as a qualified alien under the
conditions listed in subparagraph B (if the documents listed in subparagraph D are not
available); or

Additional documents that may be used to prove U.S. citizenship and identification if the
documents listed in subparagraph C are not available.

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APPENDIX 8
MILITARY RESERVIST ECONOMIC INJURY (MREIDL)
POLICIES AND ELIGIBILITY
SBA will make a low interest, fixed rate loan to a small business employing a military reservist if the
reservist is called up to active military duty during a period of military conflict, and is an essential
employee critical to the success of the business’s daily operation whose call-up has caused or will cause
the business substantial economic injury. The interest rate on a Military Reservist EIDL will be 4
percent per annum or less. SBA will publish the interest rate quarterly in the Federal Register.
A.

The following address differences from our existing economic injury program.
1.

Declaration: The Centers will not receive the standard declaration paperwork for this
program nor will we regularly publish MREIDL declaration information in the Federal
Register.

One declaration number will cover all 50 states and territories.
2.

Screening: All applications will be entered into the DCMS Pre-Application Intake and
Application Intake Processes.
a.

Use the “Declaration #” that is in effect as of the date the application was received,
not the date of the essential employee’s activation orders.

The filing period begins the date the essential employee receives a notice of
expected call-up and ends one year after the date the essential employee is
discharged or released from active duty.

The filing requirements also include:
(1) A copy of the essential employee’s notice of expected call-up, official call-up
orders, or release/discharge from active duty; and
(2) A written statement from the business owner (with concurrence from the
Reservist) that the Reservist performs duties that are essential to the operation
of the small business. This statement must detail the Reservist’s duties and
responsibilities and explain why these duties and responsibilities can’t be
completed in the Reservist’s absence; and
(3) A statement from the business owner detailing the step(s) the business is
taking to alleviate the economic injury; and
(4) The business owners’ certification that the essential employee will be offered
the same or similar job upon the employee’s return from active duty.
As MREIDL applications may be filed while the Reservist is away on duty, the
person that has the Reservist’s power of attorney can make the certification, or
application if the Reservist is the owner of the applying small business.

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3.

Processing of Applications: You must give priority to MREIDL applications and
attempt to process them prior to other loan applications. (Small Business Act, 7 (b) (1)
(H))
a.

As in our current EIDL program, eligibility is limited to non-agricultural small
businesses that do not have Credit Available Elsewhere. Additional exclusions
from program eligibility are consistent with our current EIDL program and are
included in 13 CFR §123.502.

All applications under this program should be processed using Phase II. For the
MREIDL, the incident period will begin with the deployment of the essential
employee to active duty and will end upon release from active duty. Assume a 12month injury period unless a more exact injury period is known.

Terms and Conditions
a.

Interest Rates: The interest rate to be assigned to MREIDL approvals is set for the
entire declaration period. However, once the appropriate interest rate is assigned to
an approved MREIDL loan, it remains fixed. The proper interest rate to be applied
to any MREIDL loan is SBA’s published EIDL interest rate at the time the
MREIDL case file is approved.

Deferment: The first payment for MREIDL loans only will be due 15 months from
the date of the note. The SLO may approve this deferment. Any further deferrals
are subject to the approval authority limitations in paragraph 7.10 F

NOTE: By law, the first payment must be deferred to the later of 1) 1 year from the date
of the initial disbursement, or 2) the period during which the essential employee
is on active duty. At the time of initial disbursement, the loan terms must be
reviewed to assure that this statutory requirement has been met. If necessary,
the deferment should be extended to bring the loan into compliance with the
required deferment.
c.

Collateral: Generally, SBA will not require an applicant to pledge collateral to
secure a Military Reservist EIDL of $50,000 or less.

Essential Employee: An individual (whether or not the owner of the small
business) whose managerial or technical expertise is critical to the successful dayto-day operations of the applicant small business.

Period of Military Conflict is:
(1) a period of war declared by Congress, or
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(2) a period of national emergency declared by Congress or the President, or
(3) a period of contingency operation. A contingency operation is designated
by the Secretary of Defense as an operation in which our military may
become involved in military actions, operations, or hostilities (e.g.,
peacekeeping operations). Please note that a period of military conflict does
not include instances when the Governor may activate the Guard as a result
of a disaster event.
f.

Loan Closing Documents: The LAA does not reference disaster damage (both
secured and unsecured) but identifies the loan as an MREIDL.
As the small business owner(s) must certify that the essential employee will be
offered the same or a similar job upon their return from active duty, if not received
at the time of application a condition should be included to obtain the certification.

Disbursements: Generally, we will disburse the funds in quarterly installments,
unless the loan officer specifies otherwise in the LAA. If the Loan Officer decides
there is a sound business reason to make only one disbursement this will be
reflected in the LAA by designating the use of proceeds as working capital.
However, if the Loan Officer decides to disburse serially, the use of proceeds
should indicate a periodic disbursement and you should make subsequent
disbursements based on the small business’s continued need as demonstrated by
comparative financial information. Approximately 30 days before the next
scheduled disbursement, you must initiate a loan modification for a financial
review. The Loan Officer will request current financial information (including
balance sheets and profit and loss statements) from the borrower. A Loan Officer
is to review the updated financial information and make an assessment as to the
continued need for MREIDL funds prior to authorizing additional disbursements.

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APPENDIX 9
HOW TO MAKE A SIZE DETERMINATION
1.

Determine the Applicable Size Standard.
Use the procedures in 13 CFR part121 to determine the applicable size standard in effect as
of the date of the disaster. NAICS codes and corresponding size standards can be found at 13
CFR §121.201.
a.

Identify affiliates using the definition described in Appendix 19.

Determine the applicant’s and its affiliates’ primary industry. To determine the primary
NAICS code (i.e., industry), consider the distribution of receipts, employees and costs of
doing business among the different industries in which the business operations occurred
for the most recently completed fiscal year. You may also consider other factors (e.g.,
patents, contracts, awards, and assets). See 13 CFR § 121.301.

If there are receipts from only one industry, determine the appropriate NAICS code from
the description of the applicant concern’s operations.

If there are receipts from more than one industry, determine the NAICS code from the
description of the applicant concern’s operations for each industry in which it conducts
business. Obtain the receipts for the most recently completed fiscal year prior to the
onset of the disaster for each industry. The primary NAICS code is generally the
industry that generates most of the applicant’s receipts.

Apply the size standard for the NAICS code of the primary industry of the applicant
concern together with its affiliates.
For example: Joe's Fish House, Inc. was damaged by a flood in February 2014. The
corporation has a fiscal year ending (FYE) of September 30. The appropriate FTR to
use is for the FYE ending 9/30/13. If the applicant entity, Joe's Fish House, Inc.,
operates both a commercial fishing vessel (NAICS Code 114111) and a wholesale
seafood operation (NAICS Code 424460), you must determine the receipts for FYE
9/30/13 for each of these industries, separately. If the fishing vessel generated the most
receipts, the size standard applied would be $4,000,000 in average annual receipts
(AAR). If the wholesale seafood industry had generated the most receipts, the size
standard of 100 employees in average number of employees (ANE) would be applied.
NOTE: The SBA disaster loan application does not require applicants to submit receipts
by industry. This information should be obtained by the processing Loan
Officer as needed. Some applicants may not keep records with sufficient detail
to permit a breakdown of receipts by industry.

Determine the applicable size of the applicant and affiliated groups:
a.

Apply the Size Standard: You must calculate the average annual receipts (AAR), or the
average number of employees (ANE), of the applicant, including its affiliated group as
of the date of the disaster. You must make these calculations and comparisons using the
procedures detailed in 13 CFR §121.104, §121.106 & §121.201:
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(1) If the size standard for the NAICS code of the primary activity is expressed in
AAR, you must use the procedures in 13 CFR §121.104;
(2) If the size standard for the NAICS code of the primary activity is expressed in
ANE, you must use the procedures in 13 CFR §121.106;
(3) You must use the procedures in 13 CFR §121.201, §121.301(a) & §121.302(c) in
comparing the results of your calculations to the applicable size standard for the
primary activity of the applicant concern. If the applicant concern, including its
affiliated group, is "other than small”, you should decline the EIDL application due
to size.

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APPENDIX 10
ECONOMIC INJURY DISASTER LOAN (EIDL)
The Phase II EIDL contains the following components:.
A.

Injury Period Analysis: Use to indicate the time period the business is affected by the
disaster.
The injury period is the time period during which the business feels the adverse effects of the
disaster. You must determine the injury period at the outset because this time frame is a key
element for the needs and injury analyses. The injury period does not necessarily begin with
the date of the disaster, nor does it necessarily correspond to the incident period stated in the
declaration or designation. For Secretary of Agriculture (SecAg) disaster declaration(s)
which include the statement “and continuing”, the incident ending date shall be the
application filing deadline, unless the declaration is amended to include an incident ending
date. You must thoroughly understand the applicant’s business cycle to accurately determine
the recovery period. Full recovery is often contingent upon completion of one or more
business cycles.

NOTE: SecAg disaster declarations, the implementation of the filing deadline as the incident
period ending date only pertains to the incident period. The amount of Economic Injury
Loan eligibility will continue to be determined based on injury period losses. For
example, USDA (SecAg) issued a declaration on March 1, 2016, for drought with the
incident period stated as “March 1, 2014 and continuing”, with a filing deadline of
November 1, 2016. SBA would subsequently issue a declaration under the same terms to
aid eligible businesses. Under this example, SBA eligible businesses could suffer
economic injury resulting from reduced income from farmers in crop years 2014, 2015,
2016, and possibly 2017. Such losses are eligible and may be considered under our
program provided the business applicant can show the economic injury was a direct result
of the declared disaster.
1.

In your conversation with the applicant you should establish the following:
a.

The beginning date of the disaster and the date the resulting economic injury
began; these may be the same date, or there may be a delayed effect (such as in
SecAg designations).

If there is no physical damage to the applicant's business, the onset of the injury
may be delayed. This usually occurs when the injury is not the result of sudden
physical damage.

The onset of the injury can never predate the disaster.

The dates of events affecting the duration of the injury period; e.g., the date of
completion of repairs if physically damaged; the completion of the business cycle;
etc.

The end of the injury period (the return to normal operations), actual or projected.

Injury Analysis: There are two components of injury.
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The most common injury is from operations. The monthly sales analysis measures the
amount of lost sales. The MCM analysis measures the impact the reduction in sales had on
funds available to maintain operations. This injury from operations is one component of
injury. The other component of injury, the balance sheet analysis and extraordinary items,
identifies additional injury not reflected in the operations this should be entered into the
adjustment section of the analysis and justify the reason for the adjustment.
1.

Injury from Operations:
a.

Monthly Sales Analysis 1
(1) The injury is generally attributable to reduced revenues. You must determine
the impact of the disaster on operations. This helps identify the injury period.
To measure the amount of lost sales, you determine:
(2) Sales had the disaster not occurred (normal); and
(3) Sales that actually occurred or will occur during the injury period.

When the availability of monthly sales figures is limited, obtain the best available
historical figures (e.g., quarterly, semi-annual, or annual), along with an explanation of
normal business cycles from the applicant. Using average monthly figures from
quarterly, semi- annual or annual figures could substantially distort business cycles, so
you must obtain information about any seasonality of the business.
a.

Determining Normal Sales:
(1) Normal sales are those which would have been attained had the disaster not
occurred. You must first review historical sales figures, identify, and apply
trends to historical figures.

Identifying and Applying Trends:
(1) A trend can be upward, downward, fluctuating, stable, or undetermined.
(2) Historical annual figures may suggest a certain trend. However, unless the
corresponding injury period is also annual, seasonality or changes in business
cycles may result in an annual trend which is different from the trend within
the injury period. Therefore, to identify the appropriate trend, you must
compare the historical sales only for the months, which correspond to the
months of the injury period (i.e., if the injury period is May to July, normal
should be based upon the sales trend for May to July from the previous years).
Generally, we use the following to determine trends:
(a) Upward: If the sales trend is upward, project continued growth as
normal. For example, if the disaster injury period is January to June, and
the historical data for these same months show respective 10 and 14
percent increases in sales during the corresponding periods, project a 12
percent increase in sales (average growth rate for the two previous years)
to obtain the estimated normal sales. However, there could be a
historical upward trend, but the upward trend itself could be decreasing.
In the example above, if the historic upward trend was a 14 percent
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increase followed by a 10 percent increase, the trend is still upward but at
a decreasing rate. In these cases, an average may not be representative.
Use the most recent growth rate to project normal.
(b) Downward: If the sales trend is downward, use the most recent year
prior to the disaster as normal. This gives the benefit to the applicant as
it assumes the business will duplicate the previous year.
(c) Fluctuating: If the sales are fluctuating, you must determine if this is due
to the accounting method, a business cycle extending beyond one year,
or other economic factors. These factors are most prevalent in
businesses engaged in major construction projects, media production,
etc. In most of these cases, you base normal sales on the pre-disaster 3year average. If the basis for forecasting normal sales is anything other
than an average of the three pre-disaster years, you must justify your
analysis.
(d) Stable: If the sales are stable with little change during the months of the
injury period from year to year, use the sales for the months of the injury
period from the last year prior to the disaster as normal.
(e) Undetermined: In some cases, the sales trend may be undetermined
(e.g., when a business is new and has not had adequate time to establish
historical patterns). You may need to rely upon financial forecasts to
establish normal sales. You must determine if the forecast is reasonable
and attainable (without the disaster) before using it.
NOTE: The above principles are guidelines, and it may be appropriate to deviate
from them if circumstances warrant.
(1) Exclusions Due to Abnormal Occurrences:
Possibly, an abnormal occurrence in one of the prior periods may skew the
results of your trend analysis. For example, a previous disaster or the serious
illness of the owner could result in abnormally low sales during one of the
periods. Similarly, the influx of a major construction project into an area
could create a temporary business boom, which may not be sustained. In these
examples, the sales indicated by the other years may be more representative of
normal. If an abnormal occurrence exists, the trend analysis may exclude that
period. The exclusion of a prior period does not imply all three periods
should be ignored, or that you should search further back in history for a
positive trend. Recent (within the past few years) changes in the size or scope
of operations can alter what is normal.
For example, if a dry cleaner operated from only one location, but two years
ago expanded by adding a second location, the historical sales and trends from
the one-location operation would not be representative for comparison
purposes when establishing normal. The same theory applies to businesses
which have significantly changed their product mix or services in recent years.
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Your ability to recognize changes is critical to accurate and consistent
analysis.
(2) Determining and Estimating Injury Period Sales:
Determine the sales during the entire injury period (the actual to-date sales
plus the estimated sales during the remainder of the injury period). You only
use estimated sales when the injury period is not over at the time of
processing. The percentage of lost sales should be computed over the entire
injury period.
(3) Injury from Operations - Modified Contribution Margin (MCM) Analysis:
You use the MCM analysis to calculate the funds a business has or will generate to
pay fixed expenses, service debt, compensate the owners (if applicable), and
provide for its working capital needs.
You use the normal sales to calculate an approximation of the amount of funds
normally available to apply towards fixed costs, etc. You use the injury period
sales to calculate a reasonable estimate of the amount that was or will be generated
to apply towards needs. The difference between these two amounts is the lost
MCM. It is the shortfall of funds from what the business would have been able to
generate and what was actually generated.
(3) Calculating Normal MCM:
You calculate the MCM for the year established as normal. You determine
the Normal MCM percent by applying the same trend analysis principles used
to calculate Normal Sales. Generally, you determine Normal MCM percent
on an annual basis because monthly income statements are not available. You
must explain any deviation from the trend analysis guidelines if Normal MCM
percent does not follow directly from the trend analysis.
(4) Calculating the Injury Period MCM Percent:
You then calculate the MCM percent for the injury period based on
documentation in the file. You must justify any deviation if the MCM percent
for the injury period differs from what would be indicated by normal.
(5) Calculating Lost MCM:
You calculate Lost MCM as follows:
(c) Subtract the injury period MCM from the normal period MCM, the
difference is the lost MCM.
c.

Balance Sheet Analysis and Extraordinary Items:
Economic injury is not always limited to lost sales or reduced margins. It may
include extraordinary items, which generally result from the inability to convert
current assets to cash, or the diversion of cash to meet additional expenses caused
directly by the disaster. Use of these items should be rare and justified and must
not duplicate the injury from lost MCM. You may need to make comparative
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balance sheet and other analyses to identify this additional injury, which generally
occurs in one or more of the following categories and if used should be notated as
an adjustment:
(1) Frozen Inventory:
A business may have additional injury if it is unable to sell inventory due to
the effects of a disaster. This may include: additional interest expense to carry
the inventory; storage fees to hold the inventory; restocking and freight
charges to return it; future losses in MCM to liquidate it; etc. This is common
with seasonal merchandise such as fertilizer, ski equipment, boats, farm
equipment, holiday goods, etc. In other cases, the general income reduction in
a disaster area will cause certain inventory to move more slowly.
Some businesses, such as furniture and appliance dealers, automobile and
farm equipment dealers, etc., may have floor planned inventory. You must
understand the business's inventory financing arrangements. Floor plan
financing is provided by the manufacturer or a commercial finance company,
and terms may vary greatly. For example, there may be an interest free
period, interest only payments, or required periodic principal reductions
(curtailments) due. Frozen inventory financed by floor plans can result in a
demand for payment of part or the entire floor plan note prior to the sale of the
inventory (creating a situation similar to a lender accelerating debt).
One way to calculate frozen inventory is by reviewing the balance sheets and
calculating the relevant ratios and comparing the results from the injury period
to the prior period(s).
(2) Frozen A/R creates injury in much the same way as does frozen inventory.
When an applicant's receipt of payments on credit sales becomes slow, the
cash available to pay fixed and other expenses is reduced. Since accrual
income statements reflect only sales, and not the receipt of funds, the injury
from frozen receivables will not be reflected in the lost MCM analysis. One
way to calculate frozen A/R is by comparing:
(a) The pre-disaster and post-disaster A/R aging; and
(b) The pre-disaster and post-disaster receivables' turnover ratios (or day’s
receivable).
Frozen A/R creates additional injury and the need is reflected in the business's
inability to pay creditors, fixed debt, or operating expenses.
(3) Eligibility for Accelerated Debt:
This injury is not measured by the lost MCM. The fact that the debt has been
paid does not reduce injury and may not reduce needs. Accelerated debt
arises from obligations which are frequently (quarterly, semi-annually, or
annually) renewed or rolled-over, such as demand notes. The amount
accelerated is the need. Eligibility is limited to the average amount the debt
was previously reduced during the period corresponding with the injury
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period. This represents the true current portion the applicant could have paid
had the disaster not occurred.
The disaster may cause the lender to require an accelerated payment in excess
of the normal amount. This is because the economic injury resulting from the
declared disaster has so weakened the condition of the borrower that the
lender insists on a payout or a major reduction in the loan balance. Generally,
amounts demanded by the lender in excess of the average previous reduction
are not eligible. However, in these cases, the applicant incurred a need, which
would not have otherwise occurred. Demands for accelerated debt payments
may create additional eligibility, subject to the following restrictions.
(a) The lender must offer reasonable justification that the abnormal
acceleration is the direct result of the disaster. Causes for acceleration
such as FDIC audits or poor post-disaster economic conditions alone are
not sufficient justification
(b) The amount of eligibility is limited to two times the average previous
reduction of the debt. The ACDAP must approve this recommendation.
(c) The eligibility may be raised to three times the average previous
reduction of debt; however, the CD/PDC or Deputy must approve this
recommendation.
(d) When EIDL proceeds are used to reduce accelerated debt, it may be
necessary to have the remaining debt restructured to avoid the lender
demanding payment in excess of what the borrower can meet.
(e) Because the EIDL substantially benefits the lender, it should be willing
to restructure the borrower's debt. You must condition the LAA
accordingly. If the lender is unwilling to cooperate, it may indicate predisaster problems between the applicant and lender, and could result in
an inability of the applicant to remain viable.
(4) Extraordinary Items:
Extraordinary items are expenses outside of normal operations and directly
caused by the disaster. Examples of extraordinary items include, but are not
limited to the following:
(a) Temporary rent or storage fees, additional advertising costs, etc.
(b) Additional salary expense resulting from the disaster event (i.e. For
MREIDL, hiring and training of an additional employee to replace the
essential employee).
(c) In addition to the obligations that cannot be met because sales and
margins were lower than normal, it is possible additional obligations
cannot be met because the limited funds available were used to meet an
extraordinary item.
C.

Needs Analysis: Use to identify the necessary cash outlays, which the business will be
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unable to fund due to the disaster.
1.

The Basis for a Phase II EIDL is Needs. Needs are the normal working capital
requirements for the injury period, less costs not incurred because of the disaster, plus
disaster-related costs. Working capital generated from operations during the injury
period and available excess business and personal resources reduce the amount of needs.
Many needs are apparent after your initial review of the financial information in the case
file. The applicant may advise you of problems that have been or are being experienced.
In some cases, there may be no needs, and the business may already have returned to a
normal level of operations. If there are no needs, there is no basis for an EIDL, and
generally no further analysis is necessary. Needs can consist of:
a.

To-date needs are normal obligations already incurred (usually reflected as
liabilities on the most recent available post-disaster balance sheet), which the
business is presently unable to pay as a result of the disaster. They include funds
necessary to bring delinquencies current and to restore working capital to normal
levels. To-date needs are divided into two categories so you can identify problems:
(1) Needs from transactions which predate the disaster; and
(2) Needs from transactions which post-date the disaster but predate processing.
NOTE: Post-disaster needs resulting from predisaster transactions are not
necessarily excluded from consideration. For example, some businesses,
particularly seasonal ones, may run behind on payments during their slow
season and catch up during the busier season.

Future needs are normal obligations, which the business would not be able to meet
throughout the remainder of the injury period. They will sometimes be a
continuation of to-date needs, such as:
(1) Fixed debt payments necessary to maintain the current status of long term
debts; or
(2) Payments of ongoing fixed expenses such as rent; utilities; insurance
premiums; or the owner’s draw/salary when the draw is both normal and
essential. Future needs do not exist if the injury period is over and the balance
sheet date corresponds to, or is dated later than, the end of the injury period.
In this case, all disaster-related economic injury due to an inability to pay
normal and necessary operating expenses should be reflected on the balance
sheet of the applicant.

Extraordinary items are needs outside of normal operations and directly caused by
the disaster. Extraordinary items can include:
(1) Temporary rent or storage fees, additional advertising costs, etc.;
(2) Accelerated debt due to the disaster;
(3) Inventory replacement may be an extraordinary item. For example, in the
spring, a clothing store located in a disaster area is left with an inventory of
winter clothing and has no funds to order summer stock. The cost of ordering
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summer inventory represents an additional need. If you recommend inventory
replacement as EI, and a physical loan was also approved for inventory, you
must be sure that you do not duplicate the physical loan; and
d.

Resources and Recoveries: EIDLs may only fund uncompensated losses. Once
you identify all needs, you must determine if any recoveries are available to
alleviate these needs. The most common recoveries are business interruption
insurance and state or local economic development grants.
If the applicant already received and used recoveries, the needs you identify
represent the remaining needs after injection of the recoveries. However, if not
applied, deduct them here. If you anticipate a future recovery but details are
uncertain, proceed as if there is no recovery and condition the LAA accordingly.
SBA regulations require EIDL applicants to use personal and business assets to
alleviate the injury to the greatest extent feasible, without incurring hardship. "To
the greatest extent feasible" means to the extent these resources are not necessary
for the firm's survival or for the principal's livelihood.

EI Analysis: Use to summarize the analysis and set the loan amount.
1.

The final stage is the reconciliation of needs and injury.
Limitations on the Possible Loan Amount:
Because an EIDL cannot exceed the injury incurred, the possible loan amount is the
lesser of the needs or the injury.

CET:
If the CET result is no credit available elsewhere, proceed. If credit is available
elsewhere, decline or justify a hardship waiver, if appropriate.
NOTE: If you determine the applicant, principals (20% or more owners), or affiliates
(see Appendix 19) have personal resources available to offset the economic
injury, deduct the identified amount from total EI to determine the loan amount.

Proposed Eligible Use of Proceeds: The use of proceeds should generally be limited to
working capital, notes payable, and accounts payable.

Disbursement Instructions:
Any special or unusual conditions for disbursement must be explained. You must
support any disbursement restrictions by including special conditions in the LAA
advising the borrower of the requirements for obtaining disbursement. You must
provide any instructions relevant to the timing of disbursement for the Accounts
Department.

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APPENDIX 11
RIGHT TO FINANCIAL PRIVACY
A.

CREDIT INQUIRY LETTER
We must add the following paragraph to any credit inquiry letter whenever we provide it to a
financial institution:
"This is to certify that the Small Business Administration has complied with the applicable
provisions of the Right to Financial Privacy Act of 1978, Title XI of Public Law 95-630
Pursuant to § 1113(h) (2) of that Act, no further certification shall be required for subsequent
access by the Small Business Administration to financial records of the customer."

RIGHT TO FINANCIAL PRIVACY ACT OF 1978
1.

General:
Congress passed this Act (effective date March 10, 1979) to protect individuals from
any unwarranted intrusions into their financial affairs by Government authorities. We
must notify certain applicants and their principals that we have the right to access
financial records and information necessary to process, service or foreclose a loan or
loan guarantee. SBA disaster loan applications are designed to provide appropriate
notice to the applicant and principals as required by the Act. Observance to this
paragraph is necessary to protect financial institutions from liability when they furnish
financial information.
Do not confuse this Act with the Privacy Act of 1974. They are two separate and
distinct pieces of legislation.

Definitions:
Terms used in the Act have the following special meanings.
a.

Customer/Individual means a natural person, a proprietorship, a partnership of five
or fewer partners, or a corporate officer, director, or shareholder in his/her
individual capacity.

Financial institutions mean participating banks, banks of account, creditor banks,
savings and loan associations, credit unions, credit card issuers, and production
credit associations (PCAs). We do not consider credit bureaus, insurance
companies, suppliers, or retailers as sources of financial records or financial
institutions.

Financial records mean the actual records or copies of the records in a financial
institution; a compilation, summary, or report derived from records; the actual
records submitted for review or a written or verbal opinion resulting from the
records.

Notice means the statement required by the Act given to all appropriate individuals
associated with all applications.

Certify or Certification means the statement SBA must make in requesting
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information from a financial institution to the effect that the request complies with
this Act. A single certification will be sufficient for the term of the loan or loan
guarantee with regard to a specific customer.
3.

Exclusions:
The Act specifically accepts or excludes (or is silent on) certain exchanges of
information from the provisions of this legislation.

Financial records of corporations are not included. However, financial records of
corporate officers, shareholders, and directors as individuals are included.

Financial records of partnerships having six or more partners are excluded (but not
the information concerning the partners as individuals).

Personal financial information supplied by the individuals directly to SBA is not
covered. Requests for financial institutions to verify any such information are
covered.

Information received from nonfinancial institutions is excluded.

Exchange of information between financial institutions is not covered.

Implementation:
A copy of "Statements Required by Laws" is attached to every application issued. The
applicant must read and acknowledge (ELA) or retain (paper) this. Do not accept an
application for processing if the tear-off is still attached. If this occurs, detach and
return it to the applicant. In addition to the Right to Financial Privacy Act of 1978, this
document provides required notice of other legislation.
Telephone verification of financial information on individuals involved in any way with
a loan application is considered an exchange of information and must be preceded by
written certification.
The law regarding the exchange of credit information between SBA and IRS or any
other Federal authority is complex. Therefore, you must refer all exchanges to ACDA.

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APPENDIX 12
IRS FORM 8821/4506-T TRANSCRIPTS VERIFICATION PROCESS
SBA requires all applicants to submit an executed IRS Form 4506-T “Tax Information
Authorization” with the disaster loan application. IRS Form 4506-T allows SBA to obtain
transcripts of Federal Income Tax Returns. Utilizing IRS Form 8821 SBA can confirm the status
of delinquent federal taxes, verify payment and existence of workout agreements, verify tax liens,
and obtain other specific tax- related information.
If obtaining tax information from a taxing authority other than the IRS (i.e., U.S. Territories),
follow the same procedures outlined in this SOP as much as possible to obtain comparable
information.
A.

Obtaining IRS Transcripts: You must obtain transcripts from the following:
1.

Home Loan Applicants:
a.

Each disaster applicant (individuals filing joint tax returns may use a single 4506T)

Business Loan Applicants:
a.

Each disaster applicant (individuals filing joint tax returns may use a single 4506T)

Each entity that has been determined to be an affiliate. (See Appendix 19 for the
definition of an affiliate).

Each individual or entity holding a 20% or greater interest in the disaster loan
applicant,

Each general partner,

Each manager of a LLC, managing member,

Others Individuals or business concerns who may have a controlling interest, in the
disaster loan applicant, which includes but is not limited to family members even if
one or all of them owns less than 20 percent of the applicant business. (Refer to
paragraph 2.4 A 5 b).

You should request 2 years of transcripts for home loan applicants and business principals and 3
years of transcripts for corporations, partnerships, limited liability entities, non-profits, and sole
proprietors.
You may obtain transcripts for additional years as needed.
NOTE: In areas that do not use FTRs, such as commonwealths, territories, or U.S. possessions,
we require comparable documentation. (See state specific guidance.)
B.

Reviewing the IRS Form 8821/4506-T:
Upon receipt of the executed 8821/4506-T, you must review the form for completeness and
make it a part of the permanent case file using the following procedures:
1.

Verify the 8821/4506-T has been signed and dated within the last 120 days. If not, you
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must request a new signed, dated 8821/4506-T on a 7 day letter.

Ensure the names and social security numbers and/or employer identification numbers
on the 8821/4506-T are legible and the appropriate tax form and tax years of the
transcripts requested are circled.

If a business fiscal year ends in any other month besides December, THE 8821/4506-T
SHOULD INDICATE THE FISCAL YEAR END. For example: “FYE 4/30”.
Otherwise, the transcript request will reflect no record of filing.

If the 8821/4506-T form is incomplete, you cannot alter the 8821/4506-T, even with the
applicant’s permission. You must obtain a current, complete 8821/4506-T by requesting
it on a 7-day letter.

Tax Filing Requirements:
For the purposes of determining tax filing compliance only, SBA uses IRS filing
requirements to determine whether an individual or business concern is required to file a
FTR.
1.

Individuals (IRS Form 1040 tax filers): IRS annually establishes minimum income
levels based on age, marital status, and filing status. IRS filing requirements for
individuals are updated yearly by the Office of Disaster Assistance.
IRS filing requirements are based on gross income, which IRS defines as “all income
you receive in the form of money, goods, property, and services that is not exempt from
tax.” Social security income and tax-exempt pension income are excluded. Most forms
of taxable income are included for this purpose. For rental and self-employment income
IRS provides the following guidelines:
a.

Rental Income: Gross rents should be included in the calculation of gross income.
Rental income is not considered self-employment income for this purpose. For
further information on rental income, see IRS Publication 527, “Residential Rental
Property.”

Self-Employment Income: Net earnings from a sole proprietor, independent
contractor, or partner in an informal partnership should be included in the
calculation of gross income. Self-employed individuals must file if their net
earnings from self-employment are (see IRS guidelines) or more, if their gross
income meets the minimum filing requirement, or if they meet any other filing
requirement in the IRS Form 1040 instructions. For further information, see IRS
Publication 334, “Tax Guide for Small Business.”
If an individual does not meet the minimum filing requirement for their age and
filing status, they are not required to file, even if they have some rental income, or
self-employment income less than (see IRS guidelines).

Corporations: All domestic corporations (including those in bankruptcy) must file
whether or not they have taxable income (unless exempt under IRS Code §501). A
corporation must file a FTR unless it has been dissolved. For further information on
corporations, see IRS Publication 542, “Corporations.”
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Partnerships: A partnership is an unincorporated organization with two or more parties
who carry on a trade, business, financial operation, or venture and divide its profits. A
written partnership agreement may exist but is not required. A partnership must file a
tax return unless it neither receives gross income nor pays or incurs any amount treated
as a deduction or credit for Federal tax purposes. Generally, partnerships are required to
file IRS Form 1065, although in some instances the partners may report the partnership
income on their personal FTRs.

Limited Liability Entities (LLE): If a business concern is formed as a limited liability
entity under state law, it may be treated as a sole proprietorship, a partnership or a
corporation. An LLE can file a 1040 (Schedule C or E), 1065 (partnership) or 1120
(corporation). Tax filing requirements are determined by the type of entity. For
example, if the LLE is organized as a corporation, it would generally file IRS Form
1120 and is governed by the 1120 filing requirements.

Non-profits: A non-profit organization which is tax-exempt under IRS Code § 501 is
generally required to file IRS Form 990, unless its gross annual receipts are less than
(see IRS guidelines). In addition, certain churches and religious organizations, as well
as some other organizations, are not required to file. For a current list of organizations
exempt from filing, as well as additional filing requirements and other information on
non-profits, refer to IRS Publication 557, “Tax Exempt Status for Your Organization.”

U.S. Territory Residents: U.S. Territory Residents may not be required to file FTRs.
Each Center should refer to IRS Publication 570, “Tax Guide for Individuals with
Income from U.S. Possessions” to determine if a disaster loan applicant is required to
file with the IRS. If IRS filing is not required, establish proof that comparable
documents, such as territorial tax returns, have been filed.

Determining Filing Compliance: If the IRS indicates that no record of filing WAS FOUND
FOR THE MOST RECENT TAX YEAR, you must determine whether the taxpayer was
exempt from filing and, if so, the basis for the exemption and document the file. If the
taxpayer was exempt, obtain alternate documentation of income in accordance with this SOP.
If the taxpayer was required to file but has not done so, and no current extension is in place,
withdraw the application.
In certain cases, a “No Record Found” response may be justified even if the
applicant/concern is required to file. These include:
1.

For the current tax period: Although rare, this could occur if a business operates on
other than a calendar year. Obtain current financial information as available.

For the previous tax period, for which the filing period is still open (i.e., prior to April
15), or has closed and the IRS indicates that the returns may not yet be reflected in the
IRS database: Obtain current financial information (for wage earners: W-2, pay stub,
employer confirmation. For businesses: year end and current (90 days) financial
statements). If the filing deadline has passed and no return has been filed, you must
determine whether the taxpayer has a current valid extension.
a.

For the six month extension (for example, April 16 to October 15 for 1040 returns
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due April 15) the IRS typically does not acknowledge the extension request. You
should generally accept the taxpayer’s verbal statement that the automatic
extension has been requested and document the conversation.

Check the IRS website for disaster-related extensions.

Members of the armed forces serving in a combat zone or qualified hazardous duty
area may be eligible for certain additional extensions. Refer to IRS Publication 3:
Armed Forces Tax Guide for specific information.

OIG Referral: The following cases may be referred to the Office of the Inspector General
(OIG) for possible action when:
1.

There is a material discrepancy, which the applicant cannot justify, between the IRS
transcript and the applicant-provided copies of the returns;

The applicant/representative clearly indicates that income was purposely understated or
overstated; or

SBA believes there may be provable fraud.

NOTE: In the case of an OIG referral, home loan applicants will not be referred to the
Individuals and Households Program (IHP). For additional information about OIG
referrals, see paragraph 1.8.
F.

Processing: Upon receipt of the requested tax transcripts, process the case file using normal
procedures, including but not limited to, a review of the transcript for other processing issues,
such as delinquent taxes, federal offsets, non-federal offsets, etc. When appropriate, an
inquiry should be sent to the IRS.
If the applicant provides copies of the FTRs, compare the IRS transcripts to the applicant
copies.
1.

If there are no material differences, you may use the information from either source to
complete processing.

If material differences exist, such as a significant difference in the amount of income
reported, processing should be completed to the extent possible, and the case file should
be declined for policy reasons as well as for any other appropriate reasons. The custom
letter should state that:
“There are significant discrepancies between the information in your case file, including
any tax information you provided, in comparison with that supplied by the Internal
Revenue Service, for the tax year in question.”

Reacceptance: If an application has previously been withdrawn, , we will consider
reaccepting the application if:
1.

The applicant provides the information to establish that they were exempt from filing; or

The applicant provides a current 4506-T and all necessary transcripts are obtained from
the IRS; or

The applicant provides proof of filing, such as a copy of the FTR stamped and dated
“Received by the IRS.”
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H.

Reconsideration:
1.

Summary Declines and Auto-Declines: If an applicant requests reconsideration of a
Screening Decline or Auto-Decline the 4506-T should be processed. If you determine
that the applicant is not in tax compliance, withdraw the case file. As a result of the
withdrawal, FEMA will be notified of the action, and may seek reimbursement of IHP
funds previously awarded.

Processing Declines: When previously declined for material differences between the
IRS Transcripts and the applicant’s returns, the application may be reconsidered
provided the applicant supplies a satisfactory explanation of the discrepancy.

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APPENDIX 13
CREDIT ELSEWHERE GUIDELINES FOR DISASTER HOMES AND BUSINESS LOANS
HOMES
The Small Business Act requires us to determine if credit is available elsewhere before we assign
an interest rate. If we determine the requested financial assistance is available at reasonable rates
and terms from nongovernment sources, the market (higher) interest rate applies. The Credit
Elsewhere Test (CET) measures the applicant's ability to address the disaster loss from available
resources or to obtain credit from non-Federal sources at reasonable rates and terms. CET
guidelines consist of three criteria: Credit Score Test, Cash Flow Test, and Asset Test. Credit
Available Elsewhere is determined when the application meets any two of the three criteria.
A.

Credit Score Test: Established lending industry standards show a credit score of 700 or
higher enables applicants to borrow money at reasonable rates and terms. As such, an
application meets the Credit Score Test criteria when the credit score of the primary wage
earner is equal to or greater than 700.

Cash Flow Test: The Cash Flow Test measures whether the applicant appears to have the
sufficient cash flow required to support a loan payment that is calculated based on the market
interest rate. The Cash Flow Test is comprised of two calculations: Target payment and
benchmark payment (total payment at benchmark rate). SBA utilizes benchmark rates, which
represent prevailing rates in the commercial market, to determine the hypothetical payment
required to service a private sector loan to repair damages.
1.

Target payment equals the monthly cash available to service additional debt divided by
three (1/3 CA).

Benchmark payment represents the monthly loan payment amount which is calculated
using the following:
a.

Loan Amount = Total Uncompensated Loss

Loan Term = 15 years (without deferments)

Interest Rate = Market rate in effect for that application’s disaster

The applicant meets the Cash Flow Test criteria when their calculated target payment is equal
to or greater than the calculated benchmark payment.
C.

Asset Test: The Asset Test uses an Asset Ratio to measure the applicant’s ability to utilize
Adjusted Net Worth (ANW) to repair or replace the disaster damage property. The
application meets the criteria for the Asset Test when the Asset Ratio is greater than 4:1.
1.

Asset Ratio is ANW divided by Uncompensated Loss.

ANW is Total Pre-Disaster Fair Market Value of Assets less Total Liabilities less
$100,000.

The Loan Officer must review the underlying financial information to assure that the values
of assets and liabilities used in the Asset Test are accurate, consistent with the financial
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information in the application, and not artificially inflated.
When an applicant meets the criteria for Credit Available Elsewhere, the Loan Officer must
determine whether the assignment of the market rate will result in a repayment amount that will
cause the applicant undue financial hardship. When appropriate, a hardship waiver may be
granted. In considering a hardship waiver, the Loan Officer should consider the totality of
circumstances affecting the overall financial situation of the applicant. A hardship waiver must be
justified in the case file and approved by the Supervisory Loan Officer.
Situations in which a hardship waiver may be appropriate include, but are not limited to: The predisaster value of uninsured damaged property is significantly reduced as a result of substantial
disaster damage.
NOTE: ACDAP approval is required for any loan modification action that changes the interest
rate from below market rate to market rate.
BUSINESSES
The Small Business Act requires us to determine if credit is available elsewhere before we specify
an interest rate for a physical disaster business loan. The business CET measures the applicant's
ability to address disaster losses using available resources or access to nonfederal lending sources
at reasonable rates and terms. CET guidelines consist of two criteria: Cash Flow Test and Asset
Test. Credit Available Elsewhere is determined when the application meets both criteria.
A.

Target payment equals the monthly cash available to service additional debt divided by
three (1/3 CA).

Benchmark Payment represents the monthly loan payment amount which is calculated
using the following:
a.

Loan Amount = Total Uncompensated Loss

Loan Term = 15 years (without deferments)

Interest Rate = Market rate in effect for that application’s disaster

The applicant meets the Cash Flow Test criteria when the calculated target payment is equal
to or greater than the calculated benchmark payment.
B.

Asset Test: The Asset Test uses an Asset Ratio to measure the applicant’s ability to utilize
Adjusted Net Worth (ANW) to repair or replace the disaster damage property. The applicant
meets the criteria for the Asset Test when the Asset Ratio is greater than 4:1.
1.

Asset Ratio is ANW divided by Uncompensated Loss

ANW is Total Pre-Disaster Fair Market Value of Assets less Total Liabilities less
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$100,000
The Loan Officer must review the underlying financial information to assure that the values of
assets and liabilities used in the Asset Test are accurate, consistent with the financial information
in the application, and not artificially inflated. Financial information for the applicant,
owners/principals, and affiliates/subsidiaries must be reviewed.
When an applicant is determined to have Credit Available Elsewhere a maximum 7-year term
applies. Additionally, EIDL applicants determined to have Credit Available Elsewhere are
ineligible for disaster assistance. The credit elsewhere determination also applies to non-profit
organizations. However, non- profit organizations determined to have Credit Available Elsewhere
are not subject to the maximum 7- year term.
We must consider the financial position of the applicant, its owners or principals, and its affiliates.
Principal and affiliate information is incorporated into the ratio analysis based on the percentage of
ownership or affiliation. Principals with less than 20% ownership are excluded. Affiliates with
50% or less affiliation are excluded. Subsidiaries of the applicant are included based on the
percent of ownership the applicant has in the subsidiary. The $100,000 exclusion is applied after
all principals, affiliates, and subsidiaries have been included in the applicant’s net worth.
NOTE: If the result of the calculation for any entity is negative, it will be included in the net
worth calculation as ‘0’.
When an applicant meets the criteria for Credit Available Elsewhere, the Loan Officer must
determine whether the assignment of the market rate will result in a repayment amount that will
cause the applicant undue financial hardship. When appropriate, a hardship waiver may be
granted. In considering a hardship waiver, the Loan Officer should consider the totality of
circumstances affecting the overall financial situation of the applicant, including
principals/owners, affiliates, and subsidiaries. A hardship waiver must be justified in the case file
and approved by the Supervisory Loan Officer.
C.

Hardship Waivers: Situations in which a hardship waiver may be appropriate include, but are
not limited to:
1.

The pre-disaster value of uninsured damaged property is significantly reduced as a result
of substantial disaster damage.

As a result of disaster-related losses, the business is expected to be non-operational for
12 months or more.

For business loans, Cash Available to Service Additional Debt (CASAD) is insufficient
to amortize an SBA loan at market rate within the statutory 7-year loan term, and the
Adjusted Net Worth ratio is 8:1 or less.

NOTE: CD/PDC approval is required for any loan modification action that changes the interest
rate from below market rate to market rate.

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APPENDIX 14
REASONS FOR WITHDRAWAL OF APPLICATION
The following are the standard reacceptance rights contained in each withdrawal letter:
1.

Be in writing and be received by this office no later than MM DD YYYY (six months
from the date of the letter).

Contain significant new information that will overcome the withdrawal reason(s).

Include a completed, signed and dated (with current date), Tax Information
Authorization, IRS Form 4506-T. The form may be obtained from
www.sba.gov/content/disaster-loan-paper-applications or you may contact our Customer
Service Center at 1-800-659-2955. 4. (Optional text for additional items).

Withdrawal Code 51 Requested information was not furnished
We have withdrawn your application from active consideration because you did not furnish the
requested additional information necessary to process your loan application.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Withdrawal Code 52 Applicant’s request a change in plans
At your request we have withdrawn your application from active consideration.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Withdrawal Code 54 Applicant’s request due to availability of insurance or other recovery
We have withdrawn your application from active consideration. You stated that due to the availability
of insurance or other recovery the requested loan is no longer needed.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Withdrawal Code 56 (Select Option A or Option B below)
Option A - Unable to verify property
We have withdrawn your application from active consideration because we have been unable to contact
you to discuss the disaster damages.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Option B - Custom text
(Insert Custom Text)
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:

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Withdrawal Code 57 Consolidation of multiple applications
We have received multiple applications and/or duplicate claims for damages caused from the same
disaster declaration. We have consolidated all of your eligible disaster losses under one application and
assigned it to a Loan Officer for processing. The remaining application(s) has been withdrawn from
active consideration.
Withdrawal Code 58 Consolidation of related applications
We have received multiple applications and/or duplicate claims for damages caused from related
disaster declarations. We have consolidated all of your eligible disaster losses under one application
and assigned it to a Loan Officer for processing. The remaining application(s) has been withdrawn
from active consideration.
Withdrawal Code 59 IRS has no record
We have withdrawn your application from active consideration because we cannot document
(individual’s or entity’s name) income. SBA uses Federal Income Tax Returns as its source for
documenting income. In response to our inquiry of the Internal Revenue Service (IRS), they reported
“no record found” for a filing of a tax return by (individual’s or entity’s name) for the year(s) _____.
If you disagree with the IRS determination that no tax records were found for the year(s) referenced
above, you may contact your local IRS office regarding this discrepancy. Your local IRS office can
give you any necessary documentation to resolve this discrepancy.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Code 60—Character Eligibility Determination
60-a: Withdrawal of an otherwise approvable application
We have withdrawn your application from active consideration pending a formal character eligibility
determination. It is not in the public interest for SBA to extend financial assistance to persons who are
not of good character. Therefore, we are required by regulation to perform a character eligibility
determination for any applicant who responds affirmatively to the personal history question asked in the
application. We consider behavior, candor, integrity, and disposition of criminal actions in our
character determination.
In order to request reacceptance and begin a character eligibility determination, you must provide the
information outlined below.
(Select Option A or Option B below) Option A– SBA Form 912 Statement of Personal History
and Form FD-258 Fingerprint Card.
We have enclosed SBA Form 912, Statement of Personal History, and Form FD 258 (Fingerprint Card)
to be completed by (name). Fingerprints may be taken at various county and state agencies. A fee is
usually charged for this service. To assist you in this process, you may wish to contact one of the
following:
1. Department of Motor Vehicles
2. Local Law Enforcement Agencies
3. Private Fingerprint Companies
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Please take care to ensure that the prints do not smudge. Do not fold Form FD-258. Please
return the completed Form FD-258 and Form 912 to the following address:
U.S. Small Business Administration Processing and Disbursement Center 14925 Kingsport Road
Fort Worth, TX 76155-2243
To be sure that we consider all relevant information, also provide the following documentation:
1.

A detailed narrative describing the circumstances of each event, including:
A. The incident date(s).
B. The city and state in which the incident(s) occurred.
C. The nature of the incident(s), including arrest, conviction, and description.
D. The penalties, such as fines, time served, parole, probation, etc.
E. The disposition (dismissal, sentence(s) served, etc.).

Copies of records from the police, probation authorities, court, etc., including all
documents relating to the events.

Other details that we should consider, such as character reference(s) from reputable
third party(s), a letter from your probation and/or parole officer, etc.

This information must be received within six months of the date of this letter. Upon receipt, we will
forward the completed documentation to the Office of Personnel Security (OPS) in Washington, D.C.
Your application will remain inactive until a character evaluation is completed. If you have any
questions regarding this matter, please contact us at the number listed above.
Option B Form FD-258 Fingerprint Card (only).
We are required to obtain fingerprints from (name) on the enclosed Form FD 258. Fingerprints may be
taken at various county and state agencies. A fee is usually charged for this service. To assist you in
this process, you may wish to contact one of the following:
1. Department of Motor Vehicles
2. Local Law Enforcement Agencies
3. Private Fingerprint Companies
Please take care to ensure that the prints do not smudge. Do not fold Form FD-258. Please return
the completed Form FD-258 to the following address:
U.S. Small Business Administration Processing and Disbursement Center 14925 Kingsport Road
Fort Worth, TX 76155-2243
To be sure that we consider all relevant information, also provide the following documentation:
1. A detailed narrative describing the circumstances of each event, including:
A. The incident date(s).
B. The city and state in which the incident(s) occurred.
C. The nature of the incident(s), including arrest, conviction, and description.
D. The penalties, such as fines, time served, parole, probation, etc.
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E. The disposition (dismissal, sentence(s) served, etc.).
2. Copies of records from the police, probation authorities, court, etc., including all
documents relating to the events.
3. Other details that we should consider, such as character reference(s) from reputable
third party(s), a letter from your probation and/or parole officer, etc.
This information must be received within six months of the date of this letter. Upon receipt, we will
forward the completed documentation to the Office of Personnel Security (OPS) in Washington, D.C.
Your application will remain inactive until a character evaluation is completed. If you have any
questions regarding this matter, please contact us at the number listed above.
60-w: Withdrawal (insert in withdrawal letter after/reacceptance requirements)
In addition to the reason(s) for withdrawal explained above, we are required by regulation to perform a
character eligibility determination for any applicant who responds affirmatively to the personal history
question asked in the application. We consider behavior, candor, integrity, and disposition of criminal
actions in our character determination. At this time, the character element of SBA’s loan consideration
has not been resolved. If you ask us to reaccept your application, you must provide the information
outlined below with your reacceptance request.
(Select Option A or Option B below)
Option A
We have enclosed SBA Form 912, Statement of Personal History, and Form FD 258 (Fingerprint card)
to be completed by (name). Fingerprints may be taken at various county and state agencies. A fee is
usually charged for this service. To assist you in this process, you may wish to contact one of the
following:
1. Department of Motor Vehicles
2. Local Law Enforcement Agencies
3. Private Fingerprint Companies
Please take care to ensure that the prints do not smudge. Do not fold Form FD-258. Please
return the completed Form FD-258 and Form 912 to the following address:
U.S. Small Business Administration Processing and Disbursement Center
14925 Kingsport Road Fort Worth, TX 76155-2243
To be sure that we consider all relevant information, also provide the following documentation:
1. A detailed narrative describing the circumstances of each event, including:
A. The incident date(s).
B. The city and state in which the incident(s) occurred.
C. The nature of the incident(s), including arrest, conviction, and description.
D. The penalties, such as fines, time served, parole, probation, etc.
E. The disposition (dismissal, sentence(s) served, etc.).

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2. Copies of records from the police, probation authorities, court, etc., including all
documents relating to the events.
3. Other details that we should consider, such as character reference(s) from reputable
third party(s), a letter from your probation and/or parole officer, etc.
This information must be received within six months of the date of this letter. Upon receipt, we will
forward the completed documentation to the Office of Personnel Security (OPS) in Washington, D.C.
Your application will remain inactive until a character evaluation is completed. If you have any
questions regarding this matter, please contact us at the number listed above.
Option B
We are required to obtain fingerprints from (name) on the enclosed Form FD 258. Fingerprints may be
taken at various county and state agencies. A fee is usually charged for this service. To assist you in
this process, you may wish to contact one of the following:
1. Department of Motor Vehicles
2. Local Law Enforcement Agencies
3. Private Fingerprint Companies
Please take care to ensure that the prints do not smudge. Do not fold Form FD-258. Please
return the completed Form FD-258 to the following address:
U.S. Small Business Administration Processing and Disbursement Center 14925 Kingsport Road
Fort Worth, TX 76155-2243
To be sure that we consider all relevant information, also provide the following documentation:
1. A detailed narrative describing the circumstances of each event, including:
A. The incident date(s)
B. The city and state in which the incident(s) occurred.
C. The nature of the incident(s), including arrest, conviction, and description.
D. The penalties, such as fines, time served, parole, probation, etc.
E. The disposition (dismissal, sentence(s) served, etc.).
2. Copies of records from the police, probation authorities, court, etc., including all
documents relating to the events.
3. Other details that we should consider, such as character reference(s) from reputable
third party(s), a letter from your probation and/or parole officer, etc.
You must provide this information with your reacceptance request. Upon receipt, we will forward the
completed documentation to the Office of Personnel Security in Washington, D.C. If the reasons for
the withdrawal can be overcome, we may proceed with the processing of your application only after the
character evaluation is completed.

Withdrawal Code 61

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Applicant’s Request Due to market rate
We have withdrawn your application from active consideration. You stated that the loan terms were
not acceptable due to the interest rate.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:
Withdrawal Code 66
Military Reservist EIDL-Official Call-up Orders
We have withdrawn your application from active consideration because we cannot complete the
processing of your application until we receive a copy of the essential employee’s official call-up orders
showing the date of deployment to active duty status.
You have the right to request reacceptance of your withdrawn application. However, your request must
comply with the following requirements:

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APPENDIX 15
REASONS FOR DECLINE OF APPLICATION
The following are the standard reconsideration rights contained in each decline letter:
1. Be in writing and be received by this office no later than MM DD YYYY (within 6 months from the
date of the letter).
2. Contain significant new information that you believe will overcome the decline reason(s).
3. Include a completed, signed and dated (with current date), Tax Information Authorization, IRS Form
4506-T. The form may be obtained from www.sba.gov/content/disaster-loan-paper-applications or you
may contact our Customer Service Center at 1-800-659-2955.
Decline Code 20
Lack of repayment ability - Applicant's income below minimum income level for the family size
(NOTE: Used in Summary Decline or Auto-Decline processes only.)
Your loan request indicates monthly household income of approximately $(Monthly income) and a
household size of (household size number) member(s). We conclude that there is no reasonable
assurance that your household budget can support the additional debt which would result from a
disaster loan.
Decline Code 21
Lack of repayment ability
Our analysis of all the information provided with your loan application concluded your income is
insufficient to repay a disaster loan in addition to your existing debts, living expenses, taxes, insurance,
and other obligations.
Decline Code 22 (NOTE: Only for business physical loans with Credit Available Elsewhere. Does
not apply to non-profits.)
Lack of ability to repay a disaster loan within a maximum seven-year term
Federal law requires SBA to determine whether credit in an amount needed to accomplish full disaster
recovery is available from nongovernmental sources on reasonable terms and conditions without
creating an undue financial hardship. The law calls this Credit Available Elsewhere.
Disaster loans are taxpayer subsidized. Congress intended that applicants able to provide funding for
their own recovery must receive disaster loans at a higher rate of interest in order to encourage
applicants to seek nongovernment assistance. In the case of this disaster, that interest rate is___% for
disaster business loans. Further, the law limits loans to businesses with Credit Available Elsewhere to a
maximum repayment term of seven (7) years.
We determined through a comprehensive analysis of all the financial and credit information included
with your application (insert name of applicant) has Credit Available Elsewhere. Our analysis indicated
you could obtain financing from nongovernmental sources on reasonable terms in an amount sufficient
to repair your disaster-damaged property.
Consequently, any loan we could offer must be at the higher interest rate and the seven (7) year
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maximum term. We concluded your income is insufficient to repay the loan within the maximum term
of seven (7) years permitted by law.
Decline Code 23 (NOTE: This reason to be used where repayment ability is based on forecast
rather than historical information.) Inadequate cash flow to repay a disaster loan and meet other
obligations
We carefully examined the forecasted revenues and expenses you provided to assess your ability to
repay a disaster loan. We are unable to use those figures as a basis for repayment because they do not
appear to be reasonably attainable.
Our analysis of all the information provided with your loan application concluded there is a lack of
reasonable assurance your business can generate adequate cash flow to repay a disaster loan in addition
to its existing debts, expenses, taxes, insurance, and other obligations.
Decline Code 24 (NOTE: Never use as only reason for decline.)
Excessive amount of debt relative to net worth
Our analysis of the financial information you submitted shows that the business’ liabilities prior to the
disaster substantially exceed either the assets of the business or the owner’s investment. This
unsatisfactory financial condition would not change even if SBA were able to approve a disaster loan in
the amount of your eligible losses.
Decline Code 25 (NOTE: Never use as only reason for decline.)
Inadequate working capital even if SBA could approve a loan
The sole purpose of an Economic Injury Disaster Loan (EIDL) is to help a small business meet its
working capital requirements during the disaster-affected period until normal operations resume. The
amount of an applicant’s economic injury eligibility cannot exceed the working capital needs the
business and its owners could have covered if the disaster had not occurred.
Generally, we measure economic injury by comparing the gross margins generated by the business
during the period affected by the disaster to those generated in similar, non-disaster periods. The
differences show the disaster’s financial impact on the business’ operations. Next, we determine the
amount of funds the business and its owners need until normal operations resume. Finally, we compare
the disaster’s impact on operations with the identified financial needs. The smaller of these two
amounts is the business’ maximum economic injury eligibility.
Our evaluation of the information you submitted with your application shows that the financial needs of
the business and its owners substantially exceed the disaster’s impact on its operations. We concluded
that you could not have covered all of the business’ working capital requirements even if there had not
been a disaster. Because you do not have the resources to meet this working capital shortage, we are
unable to offer you a disaster loan.
Decline Code 26
Unsatisfactory history on an existing or previous SBA loan Our records indicate that (insert
name) is named on SBA loan, (insert loan number).
Option 1 The hazard/windstorm insurance requirements have not been maintained on this loan.
Option 2 The loan has an unsatisfactory payment history.
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As a result of this unsatisfactory performance, we are unable to offer you additional SBA loan
assistance.
Decline Code 27
Unsatisfactory history on a Federal obligation
We lack reasonable assurance that the applicant will comply with the terms of the loan agreement based
on unsatisfactory experience on an existing or previous Federal obligation.
Decline Code 28
Unsatisfactory credit history
Our evaluation of your credit report and related information indicates that you have not complied with
the terms of your prior debt obligations. As a result, we lack reasonable assurance of your willingness
or ability to comply with the terms of a disaster loan. We based this decision on information obtained
from:
Option 1 Equifax, P.O. Box 740241, Atlanta, GA 30374-0241, (800) 685-1111.
Option 2 Experian P.O. Box 2104 Allen, TX 75013, (866) 200-6020.
Option 3 Transunion P.O Box 390 Springfield, PA 19064, (800) 888-4213.
Decline Code 29 (NOTE: Use for other than a credit bureau.)
Unsatisfactory debt payment history
We carefully examined your history of paying debt obligations. Our evaluation indicated that you have
not complied with the terms of your prior debt obligations. As a result, we lack reasonable assurance of
your willingness or ability to comply with the terms of a disaster loan. We based this decision on a
source other than a credit reporting agency.
You may submit a written request for the disclosure of the nature, not the source, of the information
upon which we based the decline action. Your request must be received within 60 days from the date of
this letter.
Decline Code 30 (NOTE: Use only when the verified loss is zero.)
No disaster-related damage
SBA disaster loans are available only for property damage directly caused by the declared disaster.
Based on our verification of your property, we determined the (disaster event) did not cause damage to
your property.
Decline Code 31
Economic injury is not substantiated
The sole purpose of an Economic Injury Disaster Loan (EIDL) is to help a small business meet its
working capital requirements during the disaster-affected period until normal operations resume.
Economic injury is a change in the financial condition of a small business concern that is directly
attributable to the effects of the declared disaster. This change in financial condition must result in the
business being unable to meet its obligations as they mature or to pay ordinary and necessary operating
expenses.
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Generally, we measure economic injury by comparing the gross margins generated by the business
during the period affected by the disaster to those generated in similar, non-disaster periods. The
differences show the disaster’s financial impact on the business’ operations. Next, we determine the
amount of funds the business and its owners need until normal operations resume. Finally, we compare
the disaster’s impact on operations with the identified financial needs. The smaller of these two
amounts is the business’ maximum economic injury eligibility. Economic injury disaster loans cannot
exceed the financial requirements the business and its owners could have covered had there been no
disaster.
Option A –
(No needs)
Our analysis of the financial information provided with your application indicates you have been able to
meet all financial needs attributable to (declared disaster event) through your own resources without
undue hardship. Because there are no unmet financial needs, we cannot substantiate any eligible
economic injury.
Option B –
(Disaster Gross Margin Exceeds Normal)
Our analysis of the financial information you provided with your application revealed the gross margins
generated during the period affected by the disaster exceeded your normal, non-disaster levels. As a
result, we cannot substantiate any eligible economic injury.
Option C –
(Custom Text)
Decline Code 32 (NOTE: Use only for EIDLs.)
Business activity is not eligible Economic Injury Disaster Loans (EIDL) are available only to a
small business engaged in an eligible business activity. Business activity means the nature of the
business conducted by the applicant.
When the applicant, together with any affiliates, conducts more than one business activity, we first
determine the applicant’s main business activity. Generally, the main business activity is the one that
produces the most revenue. We then identify the business activity that was impacted by the declared
disaster event. This is called the loss activity. Both the main activity and the loss activity must be
eligible in order to be eligible for an EIDL.
In your case, the information you submitted with your application does not meet SBA regulations for an
eligible business activity.
Decline Code 33 (NOTE: Use only for EIDLs.)
Not eligible because the applicant is not a small business
Federal law limits Economic Injury Disaster Loans (EIDL) to small businesses only. To be eligible for
an EIDL, an applicant must not exceed the SBA size standard for its industry. For different industries,
size standards are measured by either revenues or number of employees. The test is applied to the
industry in which the applicant alone is primarily engaged. Additionally, if the applicant has any
affiliates, it is also applied to the industry in which the applicant together with its affiliates is primarily
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50 30 9
engaged.
Based on our analysis of the information you provided, the business activity is (insert NAICS BUS
Activity) and the primary activity is (insert NAICS Primary Activity). As a result, (insert Applicant
Name) does not meet the requirement to be a small business for this purpose. If you disagree with our
decision, you may request a formal size determination by completing the attached SBA Form 355.
Decline Code 34 (NOTE: Use only for EIDLs.)
Credit is available elsewhere
Federal law requires SBA to determine whether credit (based on available assets and uncompensated
losses of the applicant/principal/affiliates) in an amount needed to accomplish full disaster recovery is
available from nongovernment sources on reasonable terms and conditions without creating an undue
financial hardship. The law calls this Credit Available Elsewhere.
Disaster loans are taxpayer subsidized. Congress intended that applicants able to provide funding for
their own recovery must do so and are not eligible for Economic Injury Disaster Loans (EIDL). We
analyzed your loan application and supporting financial information to determine all income, assets and
debts. We concluded that (Applicant Name) has Credit Available Elsewhere and is not eligible for
EIDL assistance.
Decline Code 35
Not located in the declared disaster area
Option A - (For physical applications)
To be eligible for SBA disaster loan assistance, the damaged property must be located within the area
named in the disaster declaration. According to information in your application, your property is not
within the declared disaster area.
Option B - (For EIDL applications)
To be eligible for a SBA Economic Injury Disaster Loan (EIDL), applicants must be located within the
area named in the disaster declaration. This means that the business must have a physical presence in
the area named in the disaster declaration. An economic presence alone does not meet the location
requirement.
After considering the information you presented in your application, we determined that you do not
have a physical presence in the area named in the disaster declaration.
Decline Code 36 (NOTE: To be used for secondary homes, etc.)
Ineligible real property
Federal regulations limit disaster loans to certain types of real property in order to avoid using taxpayersubsidized funds for non-essential purposes. Disaster-damaged residential property is eligible for SBA
assistance if the property is the applicant’s primary residence or if it is a qualified rental property.
According to the information you provided, the damaged property is neither your primary residence nor
a qualified rental property. Some applicants may have more than one residence; however, a disaster
survivor, for SBA disaster loan purposes, can only have one primary residence.
The following usually identifies a primary residence:
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1. The applicant has filed for homestead exemption on the disaster damaged property for property
tax purposes.
2. The address of the damaged property is used by the applicant for voting purposes.
3. The address of the damaged property is used to identify the school district to which the
applicant’s children are assigned.
4. The applicant uses the address of the damaged property on Federal Income Tax Returns.
5. The applicant uses the damaged property residence the greatest percentage of the year.
6. Other similar factors.
Decline Code 37
Ineligible personal property
Some types of personal property are not eligible for SBA disaster loan assistance. This restriction is
provided by Federal regulation in order to avoid using taxpayer subsidized funds for non- essential
purposes. Examples of ineligible personal property are recreational vehicles, collectibles, cash, etc.
The damaged property for which you requested assistance is not eligible.
Decline Code 38
Not eligible due to recoveries from other sources
SBA disaster assistance is available for disaster losses that are not fully compensated by insurance
recoveries, grants, or other sources. According to our information, you received compensation in
amounts that fully cover your eligible disaster damages.
Decline Code 39
Option A –
Not eligible due to failure to maintain flood insurance coverage on an existing SBA loan
(Name of borrower or guarantor) is named on an existing SBA loan, (insert loan number(s)). The terms
and conditions of that loan agreement required (name of borrower or guarantor) to purchase flood
insurance for the property located at (specify address), and to maintain that coverage for the life of the
loan.
Our analysis shows that the required flood insurance coverage on the existing loan was not in effect at
the time of the disaster. As a result of the failure to maintain the required insurance coverage, you are
not eligible for SBA disaster assistance.
Option B –
Reserved
Option C –
Not eligible due to failure to maintain required flood insurance as directed by the Federal
Emergency Management Agency (FEMA)
You are not eligible for SBA disaster loan assistance because you failed to maintain flood insurance as
a condition of a previous grant from the Federal Emergency Management Agency (FEMA). The
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National Flood Insurance Reform Act of 1994 prohibits SBA from providing disaster loan assistance to
applicants that failed to comply with an existing Federal flood insurance requirement.
Our analysis shows that the required flood insurance coverage on your home was not in effect at the
time of the disaster. As a result of your failure to maintain the required flood insurance coverage, you
are not eligible for SBA disaster assistance.

Decline Code 40 (NOTE: This includes situations such as claimed business income not supported
by FTRs, undeclared rental income, income from hobbies, business ventures not in the organizing
stage, etc.)
Not a qualified business
Option A – Business
To be eligible for SBA disaster loan assistance, the applicant must be a qualified business. All disaster
business applicants must provide documentation, such as Federal Tax Returns or other evidence to
establish their operation as a qualified business.
Based on our analysis of the information provided with your application, we are unable to establish that
a qualified business existed at the time of the disaster.
Option B – Rental
To be eligible for SBA disaster loan assistance, the disaster damaged property must be a qualified
rental. All disaster business applicants must provide documentation, such as Federal Tax Returns or
other evidence to establish their operation as a qualified rental.
Based on our analysis of the information provided with your application, we are unable to establish that
a qualified rental existed at the time of the disaster.
Decline Code 41
Refusal to pledge available collateral
Collateral is required for the proposed disaster loan, and SBA determines the best available collateral to
secure the loan. If an applicant offers other collateral, we try to accommodate their request. However,
SBA makes the final determination of what collateral will best protect the government’s interest. SBA
may decline a loan request if the applicant refuses to pledge available collateral.
Our review of the information submitted with your application indicates that you have collateral
available to secure the proposed loan, but you have refused to pledge the collateral SBA requested.
Decline Code 42
Not eligible due to delinquent child support payments
Federal law prohibits SBA from approving a disaster loan to an applicant who is more than sixty (60)
days delinquent on child support obligations. These obligations include administrative orders, court
orders, and agreements requiring the payment of child support.
The information available to us indicates that you have a child support obligation that is delinquent in
excess of sixty (60) days.
Decline Code 43
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Not eligible due to character reasons
To be eligible for SBA disaster loan assistance, an applicant must be of good character. In cases where
the applicant is a corporation, partnership, or limited liability entity, the character issue extends to the
principals of the business.
SBA has determined that (insert name of individual) does not meet SBA’s character standards. This
decision is based upon the Statement of Personal History, related documents submitted with the
application, and government record checks.
60-d: Decline (Insert in decline letter after reconsideration requirements)
In addition to the reason(s) for decline explained above, we are required by regulation to perform a
character eligibility determination for any applicant who responds affirmatively to the personal history
question asked in the application. We consider behavior, candor, integrity, and disposition of criminal
actions in our character determination. At this time, the character element of SBA’s loan consideration
has not been resolved. If you ask us to reconsider our decline decision, you must provide the additional
information outlined below with your reconsideration request.
Decline Code 46
Option A–
Agricultural enterprises are not eligible
By law, agricultural enterprises are not eligible for disaster assistance from SBA. The law makes SBA
disaster loans available to homeowners, renters, nonfarm businesses, and private non-profit
organizations.
The law defines ineligible agricultural enterprises as those businesses that are engaged in the production
of food and fiber, ranching and raising of livestock, aquaculture (except for economic injury disaster
loans), and all other farming and agricultural related industries.
According to the information provided with your loan application, your business meets the definition of
an agricultural enterprise and is not eligible for SBA disaster assistance. You may wish to contact the
U.S. Department of Agriculture for information regarding their disaster recovery programs.
Option B –
Members of a fishing crew do not qualify as an eligible small business concern
To be eligible for an Economic Injury Disaster Loan (EIDL), an applicant must be an independently
owned and operated small business concern. The owners must have a substantial business risk resulting
from investing in facilities or equipment, and must incur significant expenses regardless of whether the
operation generates a profit. The owner(s) must share in the risk of both the profits and the losses.
Your application indicates that at the time of the disaster you were a crew member on a fishing vessel
owned by another party. As a crew member, you had no liability for trip expenses, vessel payments, or
other fixed costs that must be paid, even if the catch did not cover the trip’s expenses. Because you do
not have a substantial business risk, you do not own and operate an eligible business concern.
Option C –
Not eligible due to property being located in a Coastal Barrier Resource Area
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Federal law prohibits SBA from approving a disaster loan for any purpose within a Coastal Barrier
Resource Area (COBRA) as defined by the Department of Interior, Fish and Wildlife Services.
Our analysis indicates that your disaster damaged property is located within a COBRA and is not
eligible for SBA disaster assistance.
Option D - Custom Text
Decline Code 47
Option A
Not eligible due to policy (NOT a qualified alien, Minor applicant)
The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (P.L. 104-193) states
that a ‘federal public benefit” can only be provided to U.S. citizens, non-citizen nationals, and qualified
aliens in the United States. SBA disaster loan assistance is a federal public benefit under this law. In
reviewing your application, along with FEMA registration data, we determined that the application was
made by a member of the household who is a minor and not legally able to contract debt. As a result,
you are not eligible for SBA disaster loan assistance.
Option B
Not eligible due to policy (NOT a qualified alien, adult applicant using minor’s SSN)
The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (P.L. 104-193) states
that a ‘federal public benefit” can only be provided to U.S. citizens, non-citizen nationals, and qualified
aliens in the United States. SBA disaster loan assistance is a federal public benefit under this law. SBA
requests a Social Security number or Tax Identification number (SSN/TIN) from all applicants. In
reviewing your application, along with FEMA registration data, we determined that the SSN/TIN
provided with your application belongs to a member of the household who is a minor. As a result, you
are not eligible for SBA disaster loan assistance.
Option C
Not eligible due to policy (non-citizen, NOT a qualified alien)

The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (P.L. 104-193) states
that a ‘federal public benefit” can only be provided to U.S. citizens, non-citizen nationals, and qualified
aliens in the United States. SBA disaster loan assistance is a federal public benefit under this law.
Documentation received with your loan application indicates that you are neither a U.S. Citizen, noncitizen national or qualified alien. As a result, you are not eligible for SBA disaster loan assistance.
In a Presidential declaration all declined home and non-profit loan applicants are referred to FEMA for
possible grant consideration.

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APPENDIX 16
USE OF LOAN PROCEEDS
You must allocate loan funds to the appropriate use of proceeds (UP) code(s). The use of proceeds is
included in the LAA and tells the borrowers the expected expenditure of their SBA disaster loan funds.
Proceeds Code
Proceeds
Code
UP-01
UP-02
UP-04
UP-05
UP-06
UP-07
UP-17
UP-18
UP-19
UP-20
UP-24
UP-25
UP-26
UP-27
UP-28
UP-29
UP-30
UP-41
UP-42
UP-43
UP-44
UP-45
UP-50
UP-51
UP-52
UP-53
UP-54
UP-55
UP-56
UP-58
UP-59
UP-60
UP-61
UP-62
UP-63
UP-64
UP-00

Proceeds Description
Personal Property
Motor Vehicle (see code 54 for business vehicles)
Manufactured Housing
Refinance Real Estate Lien (use code 58 for business RE)
Refinance Manufactured Housing/Other Lien
Repay IHP Grant (must be first disbursement)
Real Estate Repair/Replacement
Real Estate Relocation Purchase/Construction
Total Real Estate Reconstruction (at damaged site)
Landscaping
Debris Removal
Other Land Improvements (including bridges, retaining
walls, etc.)
Mitigation
Engineering/Architectural Reports
Geological Studies
Moving and Storage Expenses
Interim Financing
Code Required Damaged Structure Elevation
First Year’s Insurance Premium
Typhoon Repair
Typhoon Real Estate Replacement
Contractor Malfeasance
Inventory
Machinery and Equipment
Furniture and Fixtures
Leasehold Improvements
Vehicles (business vehicles only)
Vessels
Aircraft
Refinance Real Estate (business)
Refinance Machinery & Equipment/Other Liens
Working Capital
Working Capital with Periodic Disbursements
Note(s) Payable
Accounts Payable
Working Capital for Business/EIDL (B/E) Loan
Custom Use of Proceeds

H
X
X
X
X
X
X
X
X
X
X
X

X
X
X
X

X
X
X
X
X
X
X

X
X
X
X
X
X
X
X
X
X

X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

MR
EIDL

X
X

EI
Only

X
X

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APPENDIX 17
CATALOG OF OPTIONAL LOAN AUTHORIZATION TEXT
This appendix is reserved for the Catalog of Optional Loan Authorization Text for disaster loans. All
conditions used in the LAA are included in the catalog.
Place your copy here for reference.

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APPENDIX 18
CANCELLATION CODES
Agency Cancellation
C10.

Failure to complete and return all loan closing documents.

C11.

Failure to satisfy all terms and conditions of the loan.

C12.

Adverse change. - IHP referral.

C13.

Adverse change. - Other.

C14

Subsequent recoveries exceed verified loss.

C15.

RESERVED

C16.

Other reasons. – (Agency Decision)

Cancellation at Borrower's Request
C20.

Adequate recovery from other sources.

C21.

Reluctant to incur additional debt.

C22.

Dissatisfied with loan terms and conditions.

C23.

Dissatisfied with insurance requirements.

C24.

Unwilling to pledge collateral.

C25.

RESERVED

C26.

Other reasons. – (Borrower Decision)

C27.

Dissatisfied with loan interest rate (market rate). – (Borrower Decision)

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APPENDIX 19
AFFILIATE

Business concerns are affiliates if one concern controls or has the power to control another, or
if a third party controls or has the power to control both. Generally, an affiliate may be any
concern of which the applicant, or its principals, owns more than 50 percent. Other
relationships may exist which may cause concerns to be affiliates. See 13 CFR § 121.301 (f).
Affiliation Based on Ownership: SBA will deem that control exists based on ownership when a
person owns or has the power to control more than 50% of the voting equity of a concern. If
no one person owns or has the power to control more than 50% of the voting equity of the
concern, SBA will deem the Board of Directors or President or Chief Executive Officer (CEO)
of the concern (or other officers, managing members, partners, or directors who control the
management of the concern) to be in control of the concern. 13 CFR § 121.301 (f) (1)
SBA will deem a minority shareholder to be in control if that individual or entity has the
ability, under the concern’s charter, by-laws, or shareholder’s agreement, to prevent a quorum
or otherwise block action by the board of directors or shareholders.
Affiliation Arising Under Stock Options, Convertible Securities, and Agreements to Merge:
SBA will utilize the same general principles of affiliation for this section that are set forth in
§121.103(d) 13 CFR §121.301(f) (2).
Affiliation Based on Management: Affiliation arises where one or more officers, directors,
managing members, or partners who control the board of directors and/or management of one
concern also control the board of directors or management of one or more other concerns.
Affiliation may also arise where a single individual, concern or entity controls the management
of the applicant concern through a management agreement. 13 CFR 121.301 (f) (3)
Affiliation Based on Identity of Interest: Affiliation arises when there is an identity of interest
between close relatives (spouse, parent, child, sibling or the spouse of any such person), with
identical or substantially identical business or economic interests (such as where the close
relatives operate concerns in the same or similar industry in the same geographic area). 13 CFR
121.301 (f) (4)
Affiliation Based on Franchise and License Agreements: Franchise or license agreement
reviews is limited to the applicant franchisee or licensee and the franchisor. No review will be
conducted for size based on affiliation for any franchise or license relationship of an affiliate of
the applicant. (Note: this does not remove the requirement to determine size based on sales,
receipts or employees for the applicant and all affiliates.) SBA does not consider that franchise
or license relationships create affiliation, provided, that the franchisee applicant has the right to
profit from its efforts and bears the risk of loss commensurate with ownership the franchise or
license relationships cannot create affiliation. 13 CFR 121.301 (f) (5)

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Exceptions to Affiliation, §121.301(f) (7) and 121.103 (b):
a. Business concerns owned in whole or substantial part by investment companies licensed, or
development companies qualifying, under the Small Business Investment Act of 1958, as
amended.
b. Business concerns owned and controlled by Indian Tribes, Alaska Native Corporations
(ANCs) organized pursuant to the Alaska Native Claims Settlement Act, Native Hawaiian
Organizations, Community Development Corporations authorized by 42 U.S.C. § 9805, or
wholly-owned entities of Indian Tribes.
c. Business concerns which are part of an SBA approved pool of concerns for a joint program
of research and development or for defense production as authorized by the Small Business
Act.
d. Business concerns with lease employees from concerns primarily engaged in leasing
employees to other businesses or which enter into a co-employer arrangement with a
Professional Employer Organization (PEO) (not affiliated solely on the basis of a leasing
agreement).
e. An 8(a) BD Participant that has an SBA-approved mentor/protégé agreement (CFR 121.103
(6)).
f. The member shareholders of a small agricultural cooperative, as defined in the Agricultural
Marketing Act (not affiliated with the cooperative) by virtue of their membership in the
cooperative.

217

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Index
A

50 30 9

INDEX
This index used key words to refer to the indicated paragraph or appendix.
Accelerated debt..………………………………………………………………………………..3.31, A10
Acceptable application……………………………………………………………..…...…..2.12, 3.30, A8
Accrued interest……………………………………………………………………………………….7.10
Administrative limit………….…………………………………3.1, 3.10, 3.20, 3.24, 3.27, 3.29, 4.3, 7.5
Administrative changes…………….…………………………………………………………….8.1, 9.17
Affiliate………………………………..…….2.4, 3.30, 3.31, 3.32, 6.6, 7.6, 7.9, 7.12, A6, A9, A13, A19
Agency declaration………………………….…………………………………...2.3, 2.6, 3.26, 3.30, 7.14
Agricultural cooperative…………………….………………………………1.2, 2.4, 3.1, 3.30, 3.31, A19
Agricultural enterprises.................................................................................................…...3.4, 3.22, 3.30
Agricultural property………………………………………………………………………………….3.11
Aircraft………………………………………………………………………………….………3.18, 3.19
Alien……………………………………………………………………………….………………3.1, A7
Alimony……………………………………………………………………………….……….6.1, 6.2 6.5
Alternate use of loan eligibility…………………………………………………………………3.20, 3.29
Animals...........................................................................................................................................…...3.16
Anti-discrimination……………………………………………………………………………………7.16
Antiques……………………………………………………………………………………………….3.16
Appeal…………………………………………………………….……………3.32, 7.28, 7.31, 8.1, A10
Appeal of reconsideration……………………………………………………………….3.1, 7.1, 7.31, 8.1
Applicant eligibility……………………………………………………………………….…3.1, 3.3, 3.27
Applicant's character………………………………………………………………………………3.3, 3.6
Application forms ……………………………………………………………………...………….A3, A5
Application intake ………………………………………………………………………………..2.13, A8
Aquaculture………………………………………………………………………..2.4, 3.1, 3.4, 3.30, 3.31
Artwork………………………………………………………………………………………………..3.16
Asset sale..........................................................................................................................................…...8.1
Associated files…………………………………………………………………………………..7.3, 7.27
Associations.........................................................…...3.1, 3.2, 3.23 3.25, 3.26, 3.30, 7.11, 9.11, A6, A11
Assumption of risk…………………………………………………………………….………….3.4, 7.14
218

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Index
A-C

50 30 9
Attitude…………………………………………………………………………………………………1.1
Authority…………………………………..……1.2, 1.5, 3.27, 3.31, 7.1, 7.6, , 7.28, 7.31, 8.1, 8.4, 9.17
Authorized representatives……………………………………………………………..………..1.9, 1.10
Auto-decline…………………………………………………………………………..…….4.1, 6.1, 7.14
Bailee……………………………………………………………………………………...3.1, 7.13, 7.14
Balloon payment………………………………………………………………………………..……7.10
Bankruptcy………………………………………………………….….…..5.8, 5.9, 7.11, 8.2, 9.11, A12
Below average water levels……………………………………………………………………..……3.30
Beneficial owners……………………………………………………………………………….……..3.1
Boathouse………………………………………………………………………………….…..3.15, 3.22
Bonus……………………………………………………………………………………..3.30, 3.31, 6.12
Borrower’s Progress Certification…………………………………………………………………….9.13
Bridge loans……………………………………………………………………………………...3.1, 3.27
Building codes……………………………………………………………………………….…3.21, 3.28
Building permits………………………………………………………………………………….3.14, 9.9
Business area…………………………………………………………………………..2.4, 3.10, 3.28, 7.3
Business Assistance Center (BAC)…………………………………………………………………..…A2
Business contents eligibility…………………………………………………………………….3.17, 3.29
Business interruption insurance…………………………………………………………..3.31, 7.13, A10
Business Recovery Center (BRC)…………………………………………………………………1.6, A3
Buyout…………………………………………………………………………………………………..4.3
Cancellation……………………………………………………………...….7.21, 8.1, 8.2, 8.4, 9.17, A18
CASAD……………………………………………………………………………......6.5, 7.10, A2, A13
Case file consolidation……………………………………………………………………………...…7.23
Case file documentation……………………………………………………………………………….1.12
Case Manager (CM)……………………………………………………………………….…9.1, 9.6, A2
Cash Available (CA)……………………………………………………………
…..6.1, 6.5, 7.10,
Casinos……………………………………………………………………………………………..…3.30
Character determination………………………………………………………………………..………3.6
Check endorsement………………………………………………………………………….…………7.1
Child support………………………………………………………….…...3.3, 5.15, 6.1, 6.2, 6.5, 7.1, 8.1
Chron…………………………………………………………………………………………………...3.5
Citizenship documents………………………………………………………………………………..A7
219

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Index
C-D

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Civil disorder…………………………………………………………………………………….3.4, 3.6
Coastal Barrier Islands………………………………………………………………………….3.22, A2
Code requirements…………………………………………………………3.12, 3.21, 3.27, 3.29, 4.3, 8.4
Collateral requirements………………………………………………….3.24, 3.25, 3.28, 6.1, 7.11, 9.11
Collections…………………………………………………………………………………..3.16, 5.5, 5.6
Common road damage……………………………………………………………………………….3.26
Community Development Block Grants (CDBG)………………………………………….3.27, 4.3, A2
Community under sanction/ sanctioned community……………………………………..3.22, 3.28, 7.14
Companion files…………………………………………………………………………………...……7.3
Condemned structures…………………………………………………………………………………3.22
Conditional commitment letter…………………………………………………..…3.9, 4.3, 7.4, 7.20, A2
Conditions, Covenants and Restrictions (CC&R)………………………………..…..3.23, 3.25, 3.28, A2
Congressional inquiries……………………………………………………………...………………...1.13
Construction requirements……………………………………………………………………..…7.17, 9.9
Consumer Credit Protection Act……………………………………………………………..…..3.5, 7.26
Contested location in a SFHA………………………………………………………………………..7.14
Contract for sale……………………………………………………………………………3.1, 3.28, 3.30
Contractor malfeasance……………………………………………………3.27, 3.31, 7.17, 8.1, 8.4, 9.17
Control………………………………………………………………………….2.4, 3.30, 7.12, A12, A19
Conviction…………………………………………………………………………………………...….3.6
Cooperative (co-op)……………………………………………………………….…..3.3, 3.26, 7.20, A2
Cost eligibility………………………………………………………………………………..……….3.12
Credit………………………………………………….2.4, 3.1, 5.4, 5.5, 5.6, 5.7, 5.09, 5.12, 6.1, 6.5, 7.6
Credit Bureau Report (CBR)……………………3.27, 5.2-5.7, 5.11, 5.12, 6.5, 7.25, 7.29, 7.30, 8.2, A2
Credit Available Elsewhere/Credit Elsewhere……………..3.2, 3.29, 7.6, 7.9, 7.10, A2, A10, A13, A16
Credit Elsewhere Test (CET)………………………………………………3.31, 7.9, A2, A11, A13, A16
Credit Score ………………………………………………………………………………..6.2, A11, A16
Custom condition………………………………………………………………………………..7.4, 7.19
Customer Service Center (CSC)…………………………………………………………1.6, 2.3, 2.6, A2
Damage Verification Center (DVC)………………………………………………………….1.6, 4.1, A2
De minimis………………………………………………………………………………………..4.3, 9.6
Debris removal……………………………………………………………….3.1, 3.2, 3.28, 4.3, 7.17, 9.9
Declarations……………………………………………………………………………..1.4, 2.3, 3.2, 3.31
220

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Index
D-F

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Deductible……………………………………………………………………………………….. 3.18, 4.3
Deferred maintenance………………………………………………………………………………...3.12
Delinquency on federal obligations…………………………………………………………… 5.10, 5.11
Delivery sequence…………………………………………………………………………………….. 4.3
Demonstrated ability………………………………………………………………………………….. 6.5
Direct costs…………………………………………………………………………………………... 3.12
Direct federal debt……………………………………………………………………………………3.31
Disaster area…………………………………………………………………………. 1.5, 3.22, 3.30, 7.6
Disaster Credit Management System (DCMS)…………………………………………………… 1.5, 1.6
Disaster Field Office (DFO)……………………………………………………………………… A2, A3
Disaster Loan Outreach Center (DLOC)…………………………………………………………. A2, A3
Disaster Recovery Center (DRC)………………………………………………………………… A2, A3
Dividend income……………………………………………………………………………………… 6.2
Drought………………………………………………………………………………………… 3.30, A10
Dun and Bradstreet (D&B)……………………………………………….... 5.3, 7.24, 7.28, 7.31, 8.1, A2
Duplication of Benefits (DOB)…………………2.4, 3.1, 3.23, 3.24, 3.28, 4.3, 7.24, 7.28, 7.31, 9.6, A2
Economic injury (EIDL)…… 1.2, 1.4, 2.4, 2.8, 3.10, .3.30, 3.31, 7.5, 7.6, 7.9, 7.27, 8.4, 9.16, A2, A10
Electronic Loan Application (ELA)………………………… 2.2, 2.3, 2.6, 2.7, 2.9, 2.10, 2.12, 2.13, A2
Eligibility……………………………………………………………. 3.13, 3.20, 3.32, 4.3, 7.6, 7.8, A10
Emergency living expenses……………………………………………………………………… 4.3, A2
Equal Credit Opportunity Act (ECOA)…………………………………………………………. 3.5, A2,
Escrow accounts……………………………………………………………………………….. 9.13, 9.16
Essential employee……………………………………………… 1.2, 2.8, 3.30, 3.31, 7.10, A6, A8, A12
Essential services……………………………………………………………………………. 1.4, 3.1, 3.2
Expansion of facilities……………………………………………………………………………….. 3.31
Failed income test (FIT)…………………………………………………………………………. 2.1, A2
Failure to comply………………………………………………………………………………………3.4
Fair market value (FMV)……………………………………………………………. 3.12, 3.20, 3.28, A2
Farm related…………………………………………………………………………………………. 3.30
Federal Emergency Management Agency (FEMA). 1.4, 2.1, 2.2, 2.3, 2.6, 2.13, 3.2, 3.26, 3.29, 4.3, 7.7,
Feedlot operators………………………………………………………………………………..…… 3.30
Field Operations Center (FOC)………………………………………………………… 1.6, 1.13, 2.6, A2
Filing period………………………………………………………………………………… 2.8, A8, A12
221

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Index
F-I

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Filing requirements………………………………………………. 2.4, 2.12, 3.30, A1, A5, A67, A8, A12
First payment due date……………………………………………………………………… 7.10, 8.1, 9.6
Fisheries……………………………………………………………………………………………… 1.14
Fixed debt method (FDM)…………………………………………………………2.3, 2.12, 6.1, 6.5, A2
Flood insurance requirements…………………………………………. 3.4, 3.22, 4.3, 7.14, 9.4, 9.6, 9.10
Flood zone determination……………………………………………………………………… 3.28, 7.14
Formal size determination…………………………………………………………………3.32, 7.30, 8.1
Forms………………………………………………………………………………………… 2.5, A1, A5
Free labor and materials……………………………………………………………………………….. 4.3
Functional value……………………………………………………………………………………… 3.16
Future income prospects…..……………………………………………………………………………6.5
Gambling concerns………………………………………………………………………………….. 3.30
Governmental entity………………………………………………………………………………….. 3.1
Governor's Certification…………………………………………………………………….. 1.4, 3.2, 3.30
Grace period………………………………………………………………………… 2.9, 2.10, 2.11, 7.21
Gross Margin (GM)……………………………………………………………………………....3.31, A2
Guarantee requirements…………………………………………………………………… 3.4, 7.12, 7.22
Hardship waivers……………………………………………………………………………………. A13
Hazard insurance…………………………………………………………………….. 2.4, 7.13, 9.4, 9.10
High income……………………………………………………………………………………………6.5
Hobbies…………………………………………………………………………………………. 3.3, 3.30
Homeowners association…………………………………………………………….. 3.1, 3.24, 3.28, 4.3
Homestead exemption………………………………………………………………………………. 3.10
Housing Assistance (HA)………………………………………………………………………… 4.3, A2
Individuals and Households Program (IHP)…………………………………… 1.4, 2.1, 2.3, 4.3, A2, A4
Incident period………………………………………………………………………. 2.8, 3.30, 3.31, A10
Income test table……………………………………………………………………….....2.1, 2.3, 6.1, A4
Increases………………………………………………………………………………………… 3.29, 8.4
Independently owned and operated business……………………………………………………….. 3.30
Indirect costs…………………………………………………………………………………… 3.12, 8.4
Individual Assistance (IA)……………………………………………………………… 1.4, 3.2, 4.3, A2
Ineligible EIDL applicants………………………………………………………………………….... 3.30
Ineligible personal property…………………………………………………………………………. 3.16
222

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Index
I-L

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Ineligible uses of loan proceeds (EIDL)………………………………………………………………3.31
Initial interview……………………………………………………………………………………….. 2.3
Installment Sales………………………………………………………………………………………. 3.1
Insurable property……………………………………………………………………………… 7.14, 9.10
Insurance recoveries……………………………………………………………. 3.1, 3.24, 3.27, 4.3, 7.17
Insurance requirements………………………………………….2.4, 3.4, 3.22, 7.4, 7.11, 7.13, 7.14, 9.10
Interest rates…………………………………………………………………………………...2.4, 7.9, A8
Interview topics……………………………………………………………………………………….. 2.4
Investment concerns…………………………………………………………………………………. 3.30
Investment properties………………………………………………………………………………… 3.12
Involuntary relocation………………………………………………………………………….. 3.21, 3.28
Joint Field Office (JFO)………………………………………………………………………….. A2, A3
Joint ownership………………………………………………………………………………………...3.1
Joint venture………………………………………………………………………………. 3.2, 3.30, 3.32
Judgments………………………………………………………………………………..5.5, 5.7, 8.2 9.17
Labor Surplus Area…………………………………………………………………………………. 3.32
Land eligibility……………………………………………………………………………………… 3.14
Landscaping…………………………………………………… 3.14, 3.15, 3.22, 3.29, 4.3, 7.5, 7.17, 9.9
Late acceptance…………………………………………………………………………………….. 2.11
Lawsuits……………………………………………………………………………… 1.4, 5.14, 8.2, 9.17
Lease extension requirement……………………………………………………………………….…7.11
Lease modification requirement……………………………………………………………………. 7.11
Lease requirement……………………………………………………………………………. 3.29, 7.11
Leasehold improvements (LHI)…………………………. 2.4, 3.1, 3.28, 3.29, 7.13, 7.14, 7.17, 9.9, A2
Legislative limit……………………………………………………………………… 3.29, 4.3, 7.5, 7.6
Limited eligibility…………………………………………………………………………………… 3.16
Limited liability entity (LLE)……………………….. 1.1, 3.4, 3.6, 3.30, 3.32, 7.5, 7.20, A2, A12, A14
Limited repayment ability…………………………………………………………………………… 7.8
Living expenses………………………………………………………………………………….. 4.3, 6.5
Index
L-N

Loan approval……………………………………………………………………… 3.1, 3.12, 7.22, 7.23
Loan approval authority……………………………………………………………………………… 7.1
Loan Authorization and Agreement (LAA)…………………………………. 4.3, 7.19, 9.4, 9.6, A1, A2
Loan closing deadline………………………………………………………………………………….7.4
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Loan closing documents………………………....(LCD) 7.20, 7.21, 7.22, 8.2, 8.3, 8.4, 9.2, 9.3, 9.17, A8
Loan limits……………………………………………………………………………....2.4, 7.3, 7.5, 7.11
Loan modifications……………………………………………………....1.5, 7.1, 7.9, 8.1, 8.2, 9.17, A10
Loan packagers……………………………………………………………………………………….3.30
Loan servicing……………………………………………………………………………………….8.5
Lobbying activities……………………………………………………………………………...3.30, 7.19
Location of property…………………………………………………………………………………....3.8
Loss activity…………………………………………………………………………………………..3.30
Loss in excess of lending limits………………………………………………………………………..7.8
Lottery tickets………………………………………………………………………………………....3.16
Major Source of Employment (MSE)…………………………………………………7.5, 7.6, 7.29, A2
Mandatory payoff………………………………………………………………………………………4.3
Mandatory relocation…………………………………………………………..……3.16, 3.17, 3.24, 3.28
Manufactured housing eligibility…………………………………………………………...3.13, 3.28, 4.3
Market or commodity………………………………………………………………………………....3.30
Market rate……………………………………………………………………………….....7.9, 7.10, A13
Marketing cooperative……………………………………………………………………………….3.30
Maximum Acceptable Fixed Debt (MAFD)…………………………………………………..6.5, 7.1, 8.1
Maximum term…………………………………………………………………………………..5.9, 7.10
Mechanics lien………………………………………………………………………………………...3.27
Membership groups……………………………………………………………………………….3.3, 4.3
Military Reservist EIDL (MREIDL)………………… 2.5, 3.30 3.31, 7.1, 7.6, 7.9, 7.10, 7.11, 9.11, 9.15
Mitigation………………………………………………………………………………….3.21, 3.29, 7.5
Moving and storage expenses…………………………………………………………….3.16, 3.17, 3.28
National Flood Insurance Program (NFIP)…………………………………………3.22, 3.28, 7.14, 9.10
National Flood Insurance Reform Act (NFRA)…………………………………………………7.14, A2
National Processing Service Center (NPSC)……………………………………………………..…….A2
Native Americans………………………………………………………………………………...3.1, 3.30
Negotiable instruments…………………………………………………………………………….….3.16
Index
N-P

Net Earnings Clause (NEC)……………………………………………………………..7.4, 7.6, 7.18, A2
No credit elsewhere…………………………………………………………………………...6.5, 7.9, A2
Non-applicant owners………………………………………………………………………………....7.11
Non-participating community………………………………………………………….….3.22, 3.28, 7.14
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Noncitizen nationals…………………………………………………………………………………….A7
Non-farm related………………………………………………………………………………………3.30
North American Industry Classification System (NAICS)……………………….3.4, 3.30, 3.32, A2, A9
Nurseries……………………………………………………………………………………3.1, 3.22, 3.30
Obligating loan funds………………………………………………………………………………….7.22
Obscene material………………………………………………………………………………………..3.4
Occupancy…………………………………………………………………….3.10, 3.14, 3.21, 3.22, 7.20
Office of Disaster Assistance (ODA)……………………………………….…1.1, 1.3, 1.6, 7.31, 8.1, A2
Office of Hearings and Appeals (OHA)……………………………………………….3.32, 7.30, 8.1, A2
Office of the Inspector General (OIG)………………………………………………….1.8, 6.4, A2, A12
Organizing businesses…………………………………………………………………………………..3.1
Otherwise Protected Area (OPA)……………………………………………………..……3.22, 7.14, A2
Overhead and profit……………………………………………………………………………….4.3, 9.6
Parole………………………………………………………………………………………..3.6, 3.30, A7
Participating community………………………………………………………………….3.22, 3.28, 7.14
Pawn shops……………………………………………………………………………………………3.30
Performance bonds……………………………………………………………………………………7.17
Personal Financial Statement……………………………………………………………………..3.5, A5
Personal history question………………………………………………………………………..2.13, 3.6
Phase I………………………………………………………………………………………………..3.31
Phase II………………………………………………………………………………………….3.31, A9
Planned Unit Development (PUD)……………………………………………………………..3.26, A2
Pre-application intake……………………………………………………………………………2.6, A9
Prepayment penalty………………………………………………………………………………….3.27
Primarily engaged…………………………………………………………………..3.22, 3.30, 3.32, A19
Primary industry……………………………………………………………………………3.30, 3.32, A9
Primary residence eligibility…………………………………………………………………………..3.10
Principals………………………………………………………………2.4, 3.3, 3.27, 3.30, 7.3, 7.9, 7.12
Prior injection…………………………………………………………………………3.26, 7.17, 9.4, 9.9
Index
P-R

Prior lien holders………………………………………………………………………………..3.27, 7.11
Private colleges and universities…………………………………………………………………7.10, 8.1
Private non-profit (PNP)………………………………………1.4, 3.1, 3.2, 3.30, 4.3, 7.9, 7.10, 7.18, A2
Probation………………………………………………………………………………………….3.6, 3.30
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Processing and Disbursement Center (PDC)………………………………………1.6, 1.10, 1.11, A2 A6
Protective devices…………………………………………………………………….3.14, 3.21, 3.29, 4.3
Public Assistance (PA)………………………………………………………………1.4, 3.2, 3.5, 4.3, A2
Public entities…………………………………………………………………………………………...3.4
Publicly owned institutions……………………………………………………………………………..3.4
Publicly owned property………………………………………………………………………………3.22
Purchasers of damaged property………………………………………………………………………..3.1
Racetracks……………………………………………………………………………………………..3.30
Ranchers………………………………………………………………………………………………..3.4
Reacceptance……………………………………………………………………3.6, 3.31, 7.4, 7.23, 7.24
Real estate developers…………………………………………………………………………………3.30
Reconsideration of an Auto-Decline………………………………………………………………….7.28
Reconsideration of declined loan applications………………………………………………………..7.28
Recreational facilities…………………………………………………………………………………3.15
Recreational vehicles

3.16, 3.18

Referral to FEMA

2.3, 8.2, 9.17

Referral to the Office of Inspector General
Refinancing

2.4, 3.24, 3.27, 3.28, 3.29, 3.31, 4.2, 4.3, 7.5, 9.14

Reimbursement to FEMA
Reinforcement of existing interior rooms
Reinstatement

9.6
3.20
8.1, 8.2, 8.3, 8.4, 9.17

Religious organizations
Relocation

1.8

3.1, 3.3, 3.30, 3.31

2.4, 3.1, 3.16, 3.21, 3.22, 3.28, 3.31, 4.3, 7.5, 7.11, 7.13, 7.14, 8.1, 8.4, 9.4, 9.12

Rental property

2.4, 3.1, 3.26

Reorganization

5.9

Repayment ability

2.3, 2.4, 2.12, 3.2, 3.27, 6.1, 6.2, 6.5

Retirement income……………………………………………………………………………………...6.2
Reverification……………………………………………………………………………….4.1, 4.2, 9.13
Right to financial privacy……………………………………………………………………………..A11
Index
R-T

Riot………………………………………………………………………………………………..3.4, 3.6
Rising water…………………………………………………………………………………….7.14, 9.10
Road Associations…………………………………………………………………………………….3.26
Rounding………………………………………………………………………………………………7.7
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Rule of two…………………………………………………………………………………..7.1, 7.6, 8.1
Sanctioned community……………………………………………………………………………….7.14
Schedule of Liabilities……………………………………………………………………….A1, A5, A6
Seasonal occupancy…………………………………………………………………………………..3.22
Seaward of mean high tide……………………………………………………………………………3.22
Secondary homes………………………………………………………………………………3.22, 3.24
Secretary of Agriculture (SecAg)………………………………………1.2, 1.4, 2.8, 3.2, 3.30, A2, A10
Secretary of Commerce…………………………………………………………………………..1.4, 3.2
Seismic safety…………………………………………………………………………………………7.17
Size determination………………………………………………………….3.30, 3.32, 7.1, 7.30, 8.1, A9
Size determination decline………………………………………………………………………7.30, 8.1
Size standards……………………………………………………………………….3.30, 3.32, 7.30, A9
Sizeable net worth……………………………………………………………………………………..6.5
Social security income……………………………………………………………………….…6.2, A12
Special flood hazard area (SFHA)…………………………………3.22, 3.27, 3.28, 5.8, 7.14, 9.10, A2
Special or unusual circumstances……………………………………………………………………3.28
Speculative activities…………………………………………………………………………………3.30
Standard deferment…………………………………………………………………………6.5, 7.10, 9.6
Standard MAFD percentage……………………………………………………………………………6.5
Subsequent disbursement…………………………………………………………9.6, 9.7, 9.13, 9.15, A8
Subsidiary………………………………………………………………………………………..7.9, A13
Substantial damage…………………………………………………………….3.24, 3.27, 3.28, 3.29, 4.3
Summary decline…………………………………………………………2.3, 6.1, 7.1, 7.4, 7.28, A1, A6
Tangible net worth……………………………………………………………………………………..6.5
Target payment…………………………………………………………………………..3.25, 7.10, A13
Tax Information Authorization (8821/4506-T)……………………………..2.4, 2.13, 6.3, A1, A6, A12
Telephone contact……………………………………………………………………………………..7.4
Tenants…………………………………………………………………..3.1, 3.22, 3.28, 3.29, 7.11, 9.11
Terms and conditions…………………………………………1.5, 3.4, 7.4, 7.11, 7.19, 8.2, 9.3, 9.6, 9.17
Index
T-W

Time-share……………………………………………………………………………………………3.24
Title policy…………………………………………………………………………………3.28, 9.4, 9.12
Title search…………………………………………………………………………………3.28, 9.4, 9.12
Totally destroyed…………………………………………………………………………………3.13, 4.3
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Transferability of EIDL eligibility…………………………………………………………………….3.31
Tribal owned businesses………………………………………………………………………….3.1, 3.30
Truth in Lending Act (TILA)………………………………………………………………..7.22, 8.1, A2
Tuition…………………………………………………………………………………………………..6.5
U.S. Customs and Immigration Service (USCIS)………………………………………………………A7
Unaffiliated concern………………………………………………………………………………….3.32
Uncompensated loss…………………………………………………..2.4, 3.27, 4.3, 8.2, 9.17, A10, A13
Uninsurable property………………………………………………………………………………….7.14
Unit owner………………………………………………3.23, 3.24, 3.25, 3.28, 3.29, 4.1, 7.11, 9.12, A6
Unsecured loan limit………………………………………………………………………..7.11, 9.4, 9.11
Upgrading………………………………………………………………...3.16, 3.17, 3.21, 3.27, 3.28, 7.5
Use of proceeds………………..3.20, 3.28, 3.29, 3.31, 4.3, 7.7, 7.14, 8.1, 9.4, 9.10, 9.14, 9.15, A2, A16
Vehicle eligibility………………………………………………………………….3.1, 3.18 4.3, 7.5, 7.20
Verification of damage………………………………………….3.12, 3.21, 3.23, 3.24, 4.1 8.4, 9.4, 9.13
Vessel………………………………………………………………3.18, 3.19, 3.22, 7.13, 7.20, A9, A19
Wage Earner's Plan (WEP)……………………………………………………………………….5.9, A2
Waiver of eligibility…………………………………………………………………………………….3.1
Wetlands protection…………………………………………………………………………………...7.15
Withdrawal of applications……………………………………………………………………...…….7.23

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File Type	application/pdf
Author	Larsen,Bartie
File Modified	2020-10-01
File Created	2018-05-29