E.o. 13,450

E.O. 13,450.pdf

American Customer Satisfaction Index "Customer Satisfaction Surveys"

E.O. 13,450

OMB: 1090-0007

Document [pdf]
Download: pdf | pdf
Executive Order 13450 - Improving Government Program
Performance
November 13, 2007

By the authority vested in me as President by the Constitution and the laws of the United
States of America, including sections 305 and 306 of title 5, sections 1115, 1116, and
9703 of title 31, and chapter 28 of title 39, United States Code, and to improve the
effectiveness and efficiency of the Federal Government and promote greater
accountability of that Government to the American people, it is hereby ordered as
follows:
Section 1. Policy. It is the policy of the Federal Government to spend taxpayer
dollars effectively, and more effectively each year. Agencies shall apply taxpayer
resources efficiently in a manner that maximizes the effectiveness of Government
programs in serving the American people.
Sec. 2. Definitions. As used in this order:
(a) "agency" means:
(i) an executive agency as defined in section 105 of title 5, United States
Code, other than the Government Accountability Office; and
(ii) the United States Postal Service and the Postal Regulatory
Commission;
(b) "agency Performance Improvement Officer" means an employee of an agency
who is a member of the Senior Executive Service or equivalent service, and who
is designated by the head of the agency to carry out the duties set forth in section
5 of this order.
Sec. 3. Duties of Heads of Agencies. To assist in implementing the policy set
forth in section 1 of this order, the head of each agency shall, with respect to each
program administered in whole or in part by the agency:
(a) approve for implementation:
(i) clear annual and long-term goals defined by objectively
measurable outcomes; and
(ii) specific plans for achieving the goals, including:
(A) assignments to specified agency personnel of:

(1) the duties necessary to achieve the goals; and
(2) the authority and resources necessary to fulfill
such duties;
(B) means to measure:
(1) progress toward achievement of the goals; and
(2) efficiency in use of resources in making that
progress; and
(C) mechanisms for ensuring continuous accountability of
the specified agency personnel to the head of the agency for
achievement of the goals and efficiency in use of resources
in achievement of the goals;
(b) assist the President, through the Director of the Office of Management
and Budget (Director), in making recommendations to the Congress,
including budget and appropriations recommendations, that are justified
based on objective performance information and accurate estimates of the
full costs of achieving the annual and long-term goals approved under
subsection (a)(i) of this section; and
(c) ensure that agency Internet websites available to the public include
regularly updated and accurate information on the performance of the
agency and its programs, in a readily useable and searchable form, that
sets forth the successes, shortfalls, and challenges of each program and
describes the agency's efforts to improve the performance of the program.
Sec. 4. Additional Duties of the Director of the Office of Management and Budget.
(a) To assist in implementing the policy set forth in section 1 of this order,
the Director shall issue instructions to the heads of agencies concerning:
(i) the contents, and schedule for approval, of the goals and plans
required by section 3 of this order; and
(ii) the availability to the public in readily accessible and
comprehensible form on the agency's Internet website (or in the
Federal Register for any agency that does not have such a website),
of the information approved by the head of each agency under
section 3 of this order and other information relating to agency
performance.
(b) Instructions issued under subsection (a) of this section shall facilitate
compliance with applicable law, presidential guidance, and Office of

Management and Budget circulars and shall be designed to minimize
duplication of effort and to assist in maximizing the efficiency and
effectiveness of agencies and their programs.
Sec. 5. Duties of Agency Performance Improvement Officers. Subject to the direction of
the head of the agency, each agency Performance Improvement Officer shall:
(a) supervise the performance management activities of the agency,
including:
(i) development of the goals, specific plans, and estimates for
which section 3 of this order provides; and
(ii) development of the agency's strategic plans, annual
performance plans, and annual performance reports as required by
law;
(b) advise the head of the agency, with respect to a program administered
in whole or in part by the agency, whether:
(i) goals proposed for the approval of the head of the agency under
section 3(a)(i) of this order are:
(A) sufficiently aggressive toward full achievement of the
purposes of the program; and
(B) realistic in light of authority and resources assigned to
the specified agency personnel referred to in section
3(a)(ii)(A) of this order with respect to that program; and
(ii) means for measurement of progress toward achievement of the
goals are sufficiently rigorous and accurate;
(c) convene the specified agency personnel referred to in section
3(a)(ii)(A) of this order, or appropriate subgroups thereof, regularly
throughout each year to:
(i) assess performance of each program administered in whole or in
part by the agency; and
(ii) consider means to improve the performance and efficiency of
such program;
(d) assist the head of the agency in the development and use within the
agency of performance measures in personnel performance appraisals,

and, as appropriate, other agency personnel and planning processes; and
(e) report to the head of the agency on the implementation within the
agency of the policy set forth in section 1 of this order.
Sec. 6. Establishment and Operation of Performance Improvement Council.
(a) The Director shall establish, within the Office of Management and
Budget for administrative purposes only, a Performance Improvement
Council (Council), consistent with this order.
(b) The Council shall consist exclusively of:
(i) the Deputy Director for Management of the Office of
Management and Budget, who shall serve as Chair;
(ii) such agency Performance Improvement Officers, as determined
by the Chair; and
(iii) such other full-time or permanent part-time employees of an
agency, as determined by the Chair with the concurrence of the
head of the agency concerned.
(c) The Chair or the Chair's designee, in implementing subsection (d) of
this section, shall convene and preside at the meetings of the Council,
determine its agenda, direct its work, and establish and direct subgroups of
the Council, as appropriate to deal with particular subject matters, that
shall consist exclusively of members of the Council.
(d) To assist in implementing the policy set forth in section 1 of this order,
the Council shall:
(i) develop and submit to the Director, or when appropriate to the
President through the Director, at times and in such formats as the
Chair may specify, recommendations concerning:
(A) performance management policies and requirements; and
(B) criteria for evaluation of program performance;
(ii) facilitate the exchange among agencies of information on
performance management, including strategic and annual planning
and reporting, to accelerate improvements in program
performance;

(iii) coordinate and monitor a continuous review by heads of
agencies of the
performance and management of all Federal programs that assesses
the clarity of purpose, quality of strategic and performance
planning and goals, management excellence, and results achieved
for each agency's programs, with the results of these assessments
and the evidence on which they are based made available to the
public on or through the Internet website referred to in subsection
(d)(iv);
(iv) to facilitate keeping the public informed, and with such
assistance of heads of agencies as the Director may require,
develop an Internet website that provides the public with
information on how well each agency performs and that serves as a
comprehensive source of information on:
(A) current program performance; and
(B) the status of program performance plans and agency
Performance and Accountability Reports; and
(C) consistent with the direction of the head of the agency
concerned after consultation with the Director, any publicly
available reports by the agency's Inspector General
concerning agency program performance;
(v) monitor implementation by agencies of the policy set forth in
section 1 of this order and report thereon from time to time as
appropriate to the Director, or when appropriate to the President
through the Director, at such times and in such formats as the
Chair may specify, together with any recommendations of the
Council for more effective implementation of such policy;
(vi) at the request of the head of an agency, unless the Chair
declines the request, promptly review and provide advice on a
proposed action by that agency to implement the policy set forth in
section 1 of this order; and
(vii) obtain information and advice, as appropriate, in a manner
that seeks individual advice and does not involve collective
judgment or consensus advice or deliberation, from:
(A) State, local, territorial, and tribal officials; and

(B) representatives of entities or other individuals.
(e) (i) To the extent permitted by law, the Office of Management and
Budget shall provide the funding and administrative support the Council
needs, as determined by the Director, to implement this section; and
(ii) the heads of agencies shall provide, as appropriate and to the
extent permitted by law,
such information and assistance as the Chair may request to
implement this section.
Sec. 7. General Provisions.
(a) Nothing in this order shall be construed to impair or otherwise affect:
(i) authority granted by law to an agency or the head thereof; or
(ii) functions of the Director relating to budget, administrative, or
legislative proposals.
(b) This order shall be implemented consistent with applicable law
(including laws and executive orders relating to the protection of
information from disclosure) and subject to the availability of
appropriations.
(c) In implementing this order, the Director of National Intelligence shall
perform the functions assigned to the Director of National Intelligence by
the National Security Act of 1947, as amended (50 U.S.C. 401 et seq.),
consistent with section 1018 of the Intelligence Reform and Terrorism
Prevention Act (Public Law 108-458), and other applicable laws.
(d) This order is not intended to, and does not, create any right or benefit,
substantive or procedural, enforceable at law or in equity, by any party
against the United States, its agencies, or entities, its officers, employees,
or agents, or any other person
George W. Bush
The White House,
November 13, 2007.
Note: This Executive order was published in the Federal Register on
November 15.


File Typeapplication/pdf
File TitleExecutive Order 13450 - Improving Government Program
SubjectExecutive Order 13450, Improving Government Program, EO 13450
AuthorOMB
File Modified2009-08-03
File Created2009-02-13

© 2024 OMB.report | Privacy Policy