14CFR Part 234.6

14 CFR 234-6.pdf

Airline Service Quality Performance -- Part 234

14CFR Part 234.6

OMB: 2138-0041

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Office of the Secretary, DOT

§ 234.6
12-month period as defined by the Department’s Office of Airline Information, and as reported to the Department pursuant to part 241 of this title
shall report monthly to the Department on a domestic system basis, excluding charter flights:
(1) The total number of checked bags
enplaned, including gate checked baggage, ‘‘valet bags,’’ interlined bags, and
wheelchairs and scooters enplaned in
the aircraft cargo compartment for any
domestic nonstop scheduled passenger
flight, including a mechanically delayed flight, operated by the carrier to
or from any U.S. large, medium, small
or non-hub airport as defined in 49
U.S.C. 41702 and separately for any domestic nonstop scheduled passenger
flight, including a mechanically delayed flight, held out with only the
carrier’s designator code to or from
any U.S. large, medium, small, or nonhub airport as defined in 49 U.S.C. 47102
and operated by any code-share partner
that is a certificated air carrier or
commuter air carrier;
(2) The total number of wheelchairs
and scooters that were enplaned in the
aircraft cargo compartment for any domestic nonstop scheduled passenger
flight, including a mechanically delayed flight, operated by the carrier to
or from any U.S. large, medium, small
or non-hub airport as defined in 49
U.S.C. 41702 and separately for any domestic nonstop scheduled passenger
flight, including a mechanically delayed flight, held out with only the
carrier’s designator code to or from
any U.S. large, medium, small, or nonhub airport as defined in 49 U.S.C. 47102
and operated by any code-share partner
that is a certificated air carrier or
commuter air carrier;
(3) The number of mishandled
checked bags, including gate-checked
baggage, ‘‘valet bags,’’ interlined bags
and wheelchairs and scooters that were
enplaned in the aircraft cargo compartment for any domestic nonstop scheduled passenger flight, including a mechanically delayed flight, operated by
the carrier to or from any U.S. large,
medium, small or non-hub airport as
defined in 49 U.S.C. 41702 and separately for any domestic nonstop scheduled passenger flight, including a mechanically delayed flight, held out with

in paragraph (a)(1) through (a)(4) and
paragraph (a)(10) of this section, and in
accordance with the requirements set
forth in accounting and reporting directives issued by the Office of Airline
Information.
[Amdt. 234–1, 52 FR 34071, Sept. 9, 1987, as
amended by Doc. No. 48524, 59 FR 49797, Sept.
30, 1994; 60 FR 66722, Dec. 26, 1995; 67 FR 70544,
Nov. 25, 2002; Doc. No. RITA 2007–28522, 73 FR
29431, May 21, 2008; Dockt. No. DOT–OST–
2014–0056; 81 FR 76826, Nov. 3, 2016]

§ 234.5 Form of reports.
Except where otherwise noted, all reports required by this part shall be
filed within 15 days of the end of the
month for which data are reported. The
reports must be submitted to the Office
of Airline Information in a format
specified in accounting and reporting
directives issued by the Bureau of
Transportation Statistics’ Assistant
Director for Airline Information.
[Doc. No. DOT–OST–2000–8164, 67 FR 70545,
Nov. 25, 2002]

§ 234.6 Baggage-handling statistics.
(a) For air transportation taking
place before January 1, 2019, an air carrier certificated under 49 U.S.C. 41102
that accounts for at least 1 percent of
domestic scheduled-passenger revenues
in the most recently reported 12-month
period as defined by the Department’s
Office of Airline Information, and as
reported to the Department pursuant
to part 241 of this title shall, for the
flights it operates, report monthly to
the Department on a domestic system
basis, excluding charter flights, the
total number of passengers enplaned
system-wide and the total number of
mishandled-baggage reports filed with
the carrier for any nonstop flight, including a mechanically delayed flight,
to or from any airport within the contiguous 48 states that accounts for at
least 1 percent of domestic scheduledpassenger enplanements in the previous calendar year, as reported to the
Department pursuant to part 241 of this
title.
(b) For air transportation taking
place on or after January 1, 2019, an air
carrier certificated under 49 U.S.C.
41102 that accounts for at least 0.5 percent of domestic scheduled-passenger
revenues in the most recently reported

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§ 234.7

14 CFR Ch. II (1–1–21 Edition)
the information that is being voluntarily submitted. A carrier that files a
voluntary report must continue to do
so for a period of not less than 12 consecutive months.

only the carrier’s designator code to or
from any U.S. large, medium, small, or
non-hub airport as defined in 49 U.S.C.
47102 and operated by any code-share
partner that is a certificated air carrier or commuter air carrier; and
(4) The number of mishandled wheelchairs and scooters that were enplaned
in the aircraft cargo compartment for
any domestic nonstop scheduled passenger flight, including a mechanically
delayed flight, operated by the carrier
to or from any U.S. large, medium,
small or non-hub airport as defined in
49 U.S.C. 41702 and separately for any
domestic nonstop scheduled passenger
flight, including a mechanically delayed flight, held out with only the
carrier’s designator code to or from
any U.S. large, medium, small, or nonhub airport as defined in 49 U.S.C. 47102
and operated by any code-share partner
that is a certificated air carrier or
commuter air carrier.
(c) The information in paragraphs (a)
and (b) of this section shall be submitted to the Department within 15
days after the end of the month to
which the information applies and
must be submitted with the transmittal accompanying the data for ontime performance in the form and manner set forth in accounting and reporting directives issued by the Director,
Office of Airline Information.

§ 234.8 Calculation of on-time performance codes.
(a) Each reporting carrier shall calculate an on-time performance code in
accordance with this section and as
provided in more detail in accounting
and reporting directives issued by the
Director, Office of Airline Information.
The calculations shall be performed for
each reportable flight, except those
scheduled to operate three times or
less during a month. In addition, each
reporting carrier shall assign an ontime performance code to each of its
single plane one-stop or multi-stop
flights, or portion thereof, that the
carrier holds out to the public through
a CRS, the last segment of which is a
reportable flight.
(b) The on-time performance code
shall be calculated as follows:
(1) Based on reportable flight data
provided to the Department, calculate
the percentage of on-time arrivals of
each nonstop flight. Calculations shall
not include discontinued or extra-section flights for which data are not reported to the Department.
(2) Based upon the on-time performance percentage calculated in paragraph (b)(1) of this section, assign a
single digit code to each flight that reflects the percentile of on-time performance achieved by the flight, as set
forth in the following table:

[Dockt. No. DOT–OST–2014–0056, 82 FR 14604,
Mar. 22, 2017]

§ 234.7 Voluntary reporting.
(a) In addition to the data for each
reportable flight required to be reported by this part, a reporting carrier
may report to DOT for every other
nonstop domestic flight that it schedules, the reportable flight data specified in this part.
(b) Any air carrier that is not a reporting carrier may file the data specified in this part for every reportable
flight that it schedules, or for every
nonstop domestic flight that it schedules.
(c) Voluntary reports containing information not required to be filed (1)
must be submitted in the same form
and manner, and at the same time, as
reports containing data required to be
filed, and (2) must be accompanied by a
written statement describing in detail

ON TIME PERFORMANCE
Code:

Percentage
9
8
7
6
5
4
3
2
1
0

90–100
80–89.9
70–79.9
60–69.9
50–59.9
40–49.9
30–39.9
20–29.9
10–19.9
0–9.9

(3) For a one-stop or multi-stop
flight, or portion thereof, listed in a
CRS, the performance code for the nonstop flight segment arriving at the destination listed in the CRS shall be
used.

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