MAP Survey 2 - Museum One Year Later 20220127

OMB Control # 3137-0101
Expiration Date XX/XX/XXXX

One-Year-Later Survey for Museums

Thank you for participating in the Museum Assessment Program (MAP) last year!

We ask all institutions to complete a survey one year following their experience to understand the longer-term influence of participation in a MAP Assessment. Your feedback helps us understand where the program can improve, what aspects are most valuable, and provides useful information to report back to our funders and stakeholders.

Thank you in advance for sharing your honest feedback with us!

(*Required)

About your institution

What is the name of your institution or museum?

* Type of MAP Assessment

• Organizational

• Board Leadership

• Collections Stewardship

• Education and Interpretation

• Community and Audience Engagement

MAP Changes: Views

* Please indicate the degree to which MAP changed the way you or your team views your museum:

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Increased awareness of our institutions identify, role, and/or mission
Increased awareness of challenges facing our institution
Increased awareness of our institution’s strengths
Increased awareness of the communities our institution serves
Increased awareness of the communities our institution hopes to serve
Increased awareness of standards our institution will abide by
Increased confidence and comfort with change
Improved our internal diversity, equity, access, and inclusion within board, staff, volunteers, and/or the facility
Gave support to staff goals and ideas
Improved our internal visibility, status, or value within the organization (or within a parent organization)
Increased our ability to notice and leverage opportunities (e.g., resources, tools, people, situations) for change

Please share any additional examples of changes in the way your team views your museum due to the Museum Assessment Program.

Regarding DEAI (Diversity, Equity, Accessibility & Inclusion), to what extent did your institution gain:

	Not at All	Somewhat	Greatly
Awareness of its successes
Awareness of its challenges
Ability to address challenges

If somewhat or greatly above, please share any examples of DEAI growth in your institution.

MAP Changes: Operations

* Please indicate the degree to which MAP changed the way you or your team conducts daily operations or practices.

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Improved governance systems and/or engagement
Improved policy and procedures
Improved internal communication
Improved collections stewardship (e.g., policy, physical storage, staffing, funding)
Improved internal efficiency within operations or infrastructure
Improved our exhibits and/or programs
Improved our facilities
Improved our staffing (e.g., change position or job descriptions, change organizational chart, change salaries)
Increased our data collection and/or included regular review of our data
Improved human safety (e.g., reducing physical risks, security systems)

Please share any additional examples of changes in the way your team conducts daily operations and practices due to the Museum Assessment Program.

MAP Changes: External audiences and partners

* Please indicate the degree to which MAP helped change the way you or your team thinks about or engages with external audiences and partners.

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Improved current stakeholder engagement
Improved outreach to community members, potential partners, and potential stakeholders
Improved engagement with community members or potential partners and stakeholders
Increased partnerships with other entities to collaborate or work toward shared goals
Improved approach to marketing or membership
Improved online visitor experiences (e.g., website social media)
Improved visitor experience (e.g., exhibits, wayfinding, accessibility, gallery engagement)
Expanded diversity, equity, access, and inclusion within our partnerships stakeholders, and community

Please share any additional examples of changes in the way your team thinks about external audiences and partners due to the Museum Assessment Program.

MAP Changes: Future plans

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Improved our strategic planning and prioritizing
Improved our funding strategies
Improved our professional development and training opportunities for staff and/or volunteers
Advanced our work toward accreditation or reaccreditation
Encouraged us to do another Museum Assessment Program
Encouraged us to apply for Core Documents Verification

Please share any additional examples of changes in the way your team plans for the future due to the Museum Assessment Program.

Overall Experience with MAP

* Please rate your overall experience with the MAP Program.

• Poor

• Fair

• Good

• Excellent

• Superior

*How likely is it that you would recommend the MAP Program to colleagues at other institutions?

0 (Not at all likely)	1	2	3	4	5	6	7	8	9	10 (Very likely)

* Please rate the value of each part of the MAP process in the year since completing the program:

	Not at all valuable	Somewhat valuable	Greatly valuable
MAP Workbook
Site Visit with Peer Reviewer
Assessment Report

Please share any examples related to your answers above and any recommendations for future programs:

Your Museum: One-Year Reflection

* In the year following the program, to what degree has your museum or institution experienced difficulty with the following:

	Great Difficulty	Some Difficulty	No Difficulty
Devoting time to changes suggested by the MAP program
Working within processes to implement changes
Involvement from museum staff
Taking initiative or ownership of changes
Involvement from the museum’s governing authority
Director turnover
Staff turnover
Internal communications about MAP recommendations
Agreement on institutional priorities
Funding or resource availability

If you indicated “Great” or “Some” difficulty above, what resources could be offered to help institutions facing the same challenges in the future?

*For our institution, the MAP program…

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Disagree
Helped us critically consider our institution’s operations and procedures
Enabled us to identify our strengths
Allowed us to discern challenges our institution faces
Identified ways to address challenges we face
Developed our confidence in our ability to make institutional change
Gave us a better understanding of standards and best practices in the museum field
Provided the staff and board a better understanding of their roles and responsibilities
Facilitated engagement with our governing body
Fostered internal communication or teamwork

* In just a few words, please share the most important ways the MAP experience overall has changed or strengthened your institution.

*Has your institution changed any of the following core documents because of your MAP participation?

Check all that apply.

	Created	Updated	Plans to create	Plans to update	No change planned
Mission Statement
Institutional Plan
Code of Ethics
Collections Stewardship Plan
Disaster Plan

What resources or support can AAM offer to help your institution create or update these core documents?

MAP Follow-Up Visit

When funds are available, MAP offers a consultative follow-up visit with the peer reviewer who conducted your initial assessment.

My institution…

• is considering applying for a follow-up.

• applied for a follow-up.

• participated in a follow-up.

• is not considering a follow-up.

• was unaware that a follow-up was an option.

Please explain the considerations that went into your institution's choice regarding a follow-up visit.

Final Thoughts

One last thing-- we would love to hear about your progress from the past year!

Thinking back on the year since you finished the MAP process, describe an action, a mindset change, or a process improvement that you are particularly proud of achieving.

Optional

If you have something you would like to discuss with your program officer, please provide your name and email address.

Name

Email address