Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

HIF_CustomerSatisfaction_Tool

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 2125-0628

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  1. What is your affiliation?

  • Transit Agency

  • State DOT

  • FHWA Resource Center

  • Other Federal Agency

  • Private Sector

  • FHWA Division Office

  • Other State agency (not DOT):

  • Other

  • MPO

  • FHWA Federal Lands

  • Local Government

  • FHWA Headquarters

  • FTA Regional Office

  • RTPO/Rural Agency


  1. Today's topic and/or agenda were relevant to my success on the job.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree


  1. My expectations for this meeting were effectively met.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree


  1. The presenter(s) positively impacted my understanding of the topic.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree




  1. The presentation materials were appropriate for Webconferencing.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree



  1. The amount of material covered was appropriate.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree


  1. The length of the meeting was appropriate.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree


  1. The presenter(s) were effective in using Webconferencing.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree



  1. My problems using Webconferencing were minimal.

Response

Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree


  1. Comments:





File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorRigney, Melanie (FHWA)
File Modified0000-00-00
File Created2022-02-23

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