1090-0008 Survey Mapping Document FEMA FIMA _Claim Start
1090-0008 Survey Mapping Document FEMA FIMA _Claim Start.xlsx
E-Government Website Customer Satisfaction Surveys
1090-0008 Survey Mapping Document FEMA FIMA _Claim Start
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
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Survey: |
FEMA FIMA Claim Start |
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IA#: |
30739 |
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Date: |
3/2/2022 |
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SURVEY TYPE: |
Relationship |
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Survey Q# |
Type# |
Type Topic |
1 |
Model |
Satisfaction |
2 |
Model |
Meet expectations |
3 |
Model |
Compared to ideal |
4 |
Model |
Recommend |
5 |
Model |
Trust |
6 |
Model |
Renew |
7 |
Custom |
Adjustment Method |
8 |
Custom |
OE Adjustment Method |
9 |
Custom |
Guidance Clarity |
10 |
Custom |
OE_Guidance Clarity |
11 |
Custom |
Process Simplicity |
12 |
Custom |
OE_Process Simplicity |
13 |
Custom |
Primary Reason |
14 |
Custom |
OE_Primary Reason |
15 |
Custom |
Report Loss |
16 |
Custom |
OE_Report Method |
17 |
Custom |
Site Navigation |
18 |
Custom |
OE_Site Navigation |
19 |
Custom |
Rep/Agent Sympathetic |
20 |
Custom |
Rep/Agent Knowledgeable |
21 |
Custom |
Rep/Agent Obtain Assistance |
22 |
Custom |
Rep/Agent Courteousness |
23 |
Custom |
Call Answered Promptly |
24 |
Custom |
Additional Info |
25 |
Custom |
Find Info |
26 |
Custom |
OE_What Info Missing |
27 |
Custom |
CDOL Month |
28 |
Custom |
CDOL Day |
29 |
Custom |
CDOL Year |
30 |
Custom |
Claim Empowerment |
31 |
Custom |
OE_Improve |
32 |
Custom |
Previous Claim |
33 |
Custom |
Prev Claim Sat |
34 |
Custom |
OE_Not Sat |
35 |
Custom |
Demos: Gender Fed Govt |
36 |
Custom |
Demos: Age |
37 |
Custom |
Property Type |
38 |
Custom |
State |
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VI Island |
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |