1090-0008 Survey Mapping Document US Mint Mobile Aug 24 2021

1090-0008 Survey Mapping Document US Mint Mobile Aug 24 2021.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document US Mint Mobile Aug 24 2021

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: US Mint Mobile v2
IA#:
Date: 8/24/2021



SURVEY TYPE: Relationship



Survey Q# Type# Type Topic
1 Standard Site Performance - Speed
2 Standard Site Performance - Completeness
3 Standard Site Performance - Responsiveness
4 Standard Look and Feel - Appeal
5 Standard Look and Feel - Spacing
6 Standard Look and Feel - Legibility
7 Standard Product Finding - Ease
8 Standard Product Finding - Categories
9 Standard Product Finding - Filtering
10 Standard Merchandise - Meet Needs
11 Standard Merchandise - Variety
12 Standard Merchandise - Preferences
13 Standard Product Descriptions - Essential Information
14 Standard Product Descriptions - Clarity
15 Standard Product Descriptions - Images
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Purchase Online
21 Standard Purchase Offline
22 Standard Recommend
23 Custom Role
24 Custom Reason for Collecting Coins
25 Custom Time Collecting
26 Custom How Purchase Coins
27 Custom Initial Interest
28 Custom Anything Else Collected
29 Custom Motivations
30 Custom Primary Reason for Visit
31 Custom Other Reason for Visit
32 Custom Coin Product Information
33 Custom Other Coin Product Information
34 Custom Coin Type
35 Custom Customer Service
36 Custom Other Customer Service
37 Custom Purchase Timing
38 Custom Add Item to Cart
39 Custom Checkout
40 Custom Checkout Success
41 Custom Checkout Difficult
42 Custom Make a Purchase
43 Custom Why Purchase
44 Custom Purchase Quality
45 Custom Times Purchased from US Mint
46 Custom Previous Purchases
47 Custom Most Recent Purchase
48 Custom Why Not Purchase
49 Custom Other Why Not Purchase
50 Custom Still Deciding
51 Custom Additional Info
52 Custom Issues
53 Custom Technical Error
54 Custom Accomplish Task
55 Custom Why Not Accomplish
56 Custom Do Next
57 Custom Visit Frequency
58 Custom Site Awareness
59 Custom How Referred to Site
60 Custom How Interact with Site
61 Custom Other Interact with Site
62 Custom Age
63 Custom Gender
64 Custom Income
65 Custom Improvements
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File Modified0000-00-00
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