20297 SEC Main Web 20297 SEC Main Web Browse_updated by Michelle Feb 02 202
E-Government Website Customer Satisfaction Surveys
20297 SEC Main Web Browse_updated by Michelle Feb 02 2021_DOT.xlsx
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
Download: xlsx | pdf
Model Qsts
Current CQs
CQs (02.02.2021)
CQs (2-1-2021)
CQs (07-06-2020)
CQs 6-29-2020
CQs (5-16-17)
Overview
Welcome and Thank You TextModel Qsts
Current CQs
CQs (02.02.2021)
CQs (2-1-2021)
CQs (07-06-2020)
CQs 6-29-2020
CQs (5-16-17)
Sheet 1: Welcome and Thank You Text
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| Welcome and Thank You Text | ||||||
| Welcome Text | Thank You Text | |||||
| Thank you for visiting SEC.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
Thank you for taking our survey - and for helping us serve you better. We appreciate your input! |
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Sheet 2: Model Qsts
| Model Name | SEC Main |
|
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| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | ||||||
| Partitioned | Y-2Q | Pink: Addition | ||||||
| Date | 5/11/2017 | Blue: Reword | ||||||
| Label | Element Questions | Label | Satisfaction Questions | Label | Future Behaviors | |||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||||
| 1 | Content - Accuracy | Please rate your perception of the accuracy of information on this site. | 20 | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
23 | Primary Resource | How likely are you to use this site as your primary resource for obtaining information from this agency? |
| 2 | Content - Quality | Please rate the quality of information on this site. | 21 | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | ||
| 3 | Content - Freshness | Please rate the freshness of content on this site. | 22 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
24 | Recommend | How likely are you to recommend this site to someone else? |
| Functionality (1=Poor, 10=Excellent, Don't Know) | Return (1=Very Unlikely, 10=Very Likely) | |||||||
| 4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 25 | Return | How likely are you to return to this site? | |||
| 5 | Functionality - Convenient | Please rate the convenient placement of the features on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||||
| 6 | Functionality - Variety | Please rate the variety of features on this site. | 26 | Trust - Best Interests | I can count on this agency to act in my best interests. | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | 27 | Trust - Trustworthy | I consider this agency to be trustworthy. | |||||
| 7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 28 | Trust - Do Right | This agency can be trusted to do what is right. | |||
| 8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | ||||||
| 9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Navigation - Organized | Please rate how well the site is organized. | ||||||
| 11 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
| 12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||
| 13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | ||||||
| Online Transparency (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 14 | Online Transparency - Disclose | Please rate how thoroughly this site discloses information about what this agency is doing. | ||||||
| 15 | Online Transparency - Quick | Please rate how quickly agency information is made available on this site. | ||||||
| 16 | Online Transparency - Access | Please rate how well information about this agency's actions can be accessed by the public on this site. | ||||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 17 | Site Performance - Loading | Please rate how quickly pages load on this site. | ||||||
| 18 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
| 19 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | ||||||
Sheet 3: Current CQs
| Model Name | SEC Main | 
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| JIB0162951 | How did you look for the information you wanted/needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | |||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G, Z | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G, Y | ||||||||
| I used both EDGAR and another SEC site search option | G, Z, Y | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| PAT0422652 | Z | While using the EDGAR search tool, did you use the EDGAR full text search feature that allows you to search the full text of all EDGAR electronic filings, including all data in the filing itself as well as all attachments to the filing? | Yes | ZZ | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422653 | ZZ | How useful did you find the EDGAR full text search? | Very useful | ZZ1 | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search useful | |
| Somewhat useful | ZZ1 | ||||||||
| Neutral | |||||||||
| Not very useful | ZZ2 | ||||||||
| Not at all useful | ZZ2 | ||||||||
| PAT0422675 | ZZ1 | Please tell us why you think so highly of this feature. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search useful | |||
| PAT0422676 | ZZ2 | Please tell us how we can improve the EDGAR full text search experience. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search un-useful | |||
| PAT0422677 | Y | The SEC.gov search box—located in the top right corner of every webpage—now provides type-ahead (auto-complete) hints to help you refine your search queries. Did you notice the type-ahead hints? | Yes | YY | Y | Radio button, one-up vertical | Skip Logic Group* | Notice hints | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422678 | YY | Did the hints help you find the information you were looking for? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Hints helped | ||
| No | |||||||||
| Not sure | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
Sheet 4: CQs (02.02.2021)
| Model Name | SEC Main |
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| JIB0162951 | How did you look for the information you wanted/needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | |||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G, Z | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G, Y | ||||||||
| I used both EDGAR and another SEC site search option | G, Z, Y | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| PAT0422652 | Z | While using the EDGAR search tool, did you use the new EDGAR full text search feature that allows you to search the full text of all EDGAR electronic filings, including all data in the filing itself as well as all attachments to the filing? | Yes | ZZ | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422653 | ZZ | How useful did you find the new EDGAR full text search? | Very useful | ZZ1 | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search useful | |
| Somewhat useful | ZZ1 | ||||||||
| Neutral | |||||||||
| Not very useful | ZZ2 | ||||||||
| Not at all useful | ZZ2 | ||||||||
| PAT0422675 | ZZ1 | Please tell us why you think so highly of this new feature. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search useful | |||
| PAT0422676 | ZZ2 | Please tell us how we can improve the EDGAR full text search experience. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search un-useful | |||
| PAT0422677 | Y | The SEC.gov search box—located in the top right corner of every webpage—now provides type-ahead (auto-complete) hints to help you refine your search queries. Did you notice the type-ahead hints? | Yes | YY | Y | Radio button, one-up vertical | Skip Logic Group* | Notice hints | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422678 | YY | Did the hints help you find the information you were looking for? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Hints helped | ||
| No | |||||||||
| Not sure | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
Sheet 5: CQs (2-1-2021)
| Model Name | SEC Main |
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| JIB0162951 | How did you look for the information you wanted/needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | |||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G, Z | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G, Y | ||||||||
| I used both EDGAR and another SEC site search option | G, Z, Y | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| PAT0422652 | Z | While using the EDGAR search tool, did you use the new EDGAR full text search feature that allows you to search the full text of all EDGAR electronic filings, including all data in the filing itself as well as all attachments to the filing? | Yes | ZZ | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422653 | ZZ | How useful did you find the new EDGAR full text search? | Very useful | ZZ1 | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search useful | |
| Somewhat useful | ZZ1 | ||||||||
| Neutral | |||||||||
| Not very useful | ZZ2 | ||||||||
| Not at all useful | ZZ2 | ||||||||
| PAT0422675 | ZZ1 | Please tell us why you think so highly of our new feature. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search useful | |||
| PAT0422676 | ZZ2 | Please tell us how we can improve the EDGAR full text search experience. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search un-useful | |||
| PAT0422677 | Y | The SEC.gov search box—located in the top right corner of every webpage—now provides type-ahead (auto-complete) hints to help you refine your search queries. Did you notice the type-ahead hints? | Yes | YY | Y | Radio button, one-up vertical | Skip Logic Group* | Notice hints | |
| No | |||||||||
| Not sure | |||||||||
| PAT0422678 | YY | Did the hints help you find the information you were looking for? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Hints helped | ||
| No | |||||||||
| Not sure | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
Sheet 6: CQs (07-06-2020)
| Model Name | SEC Main |
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| JIB0162951 | How did you look for the information you wanted/needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | |||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G, Z | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G, Y | ||||||||
| I used both EDGAR and another SEC site search option | G, Z, Y | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| new | Z | While using the EDGAR search tool, did you use the new EDGAR full text search feature that allows you to search the full text of all EDGAR electronic filings, including all data in the filing itself as well as all attachments to the filing? | Yes | ZZ | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search | |
| No | |||||||||
| Not sure | |||||||||
| new | ZZ | How useful did you find the new EDGAR full text search? | Very useful | ZZ1 | Y | Radio button, one-up vertical | Skip Logic Group* | New EDGAR search useful | |
| Somewhat useful | ZZ1 | ||||||||
| Neutral | |||||||||
| Not very useful | ZZ2 | ||||||||
| Not at all useful | ZZ2 | ||||||||
| new | ZZ1 | Please tell us why you think so highly of our new feature. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search useful | |||
| new | ZZ2 | Please tell us how we can improve the EDGAR full text search experience. | N | Text area, no char limit | Skip Logic Group* | OE_New EDGAR search un-useful | |||
| new | Y | The SEC.gov search box—located in the top right corner of every webpage—now provides type-ahead (auto-complete) hints to help you refine your search queries. Did you notice the type-ahead hints? | Yes | YY | Y | Radio button, one-up vertical | Skip Logic Group* | Notice hints | |
| No | |||||||||
| Not sure | |||||||||
| new | YY | Did the hints help you find the information you were looking for? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Hints helped | ||
| No | |||||||||
| Not sure | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
Sheet 7: CQs 6-29-2020
| Model Name | SEC Main |
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| JIB0162951 | How did you look for the information you wanted/needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | |||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G | ||||||||
| I used both EDGAR and another SEC site search option | G | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
Sheet 8: CQs (5-16-17)
| Model Name | SEC Main |
|
|||||||
| Model ID | tZMlhNccoJURxAMhcNk9dQ== | Underlined & Italicized: Re-order | |||||||
| Partitioned | Y-2Q | Pink: Addition | |||||||
| Date | 5/11/2017 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| MMW3690 | How frequently do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Visit Frequency | ||||
| Daily/more than once a day | |||||||||
| Several times a week | |||||||||
| At least once a month | |||||||||
| Every few months | |||||||||
| Once every six months or less often | |||||||||
| MMW3691 | Which best describes your role in visiting sec.gov today? | Financial Analyst | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Lawyer | |||||||||
| Accountant | |||||||||
| Private Investor | |||||||||
| Institutional Investor | |||||||||
| Regulated Entity or Associated Person | |||||||||
| Researcher/Academia | |||||||||
| General Public | |||||||||
| Issuer | |||||||||
| Filing Agent | |||||||||
| SEC Employee | |||||||||
| Student | |||||||||
| Other Securities Regulator | |||||||||
| Media | |||||||||
| Federal Employee (non-SEC) | |||||||||
| Other | A | ||||||||
| MMW3692 | A | Please briefly describe your role: | N | Text field, <100 char | Skip Logic Group* | Other role | |||
| MMW3693 | What is your primary reason for visiting this site today? | Search EDGAR for company filings or other documents | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |||
| Research current regulations/rulings or SEC staff interpretations | |||||||||
| Review recent news, press releases, speeches | |||||||||
| Review or comment on proposed rules | |||||||||
| Learn about enforcement or litigation activity | |||||||||
| File or find required forms | |||||||||
| Learn about investing in general, including specific terms or topics | |||||||||
| Submit a Tip, Complaint or Referral about a possible securities law violation | |||||||||
| Learn about the SEC in general or specific SEC Divisions or Offices | |||||||||
| Watch an SEC Webcast | |||||||||
| Learn about Careers/Employment at the SEC | |||||||||
| International regulatory policy/enforcement or training assistance | |||||||||
| Other | B | ||||||||
| MMW3694 | B | Please briefly describe your primary reason for today's site visit: | N | Text field, <100 char | Skip Logic Group* | Other reason | |||
| How did you look for the information you wanted / needed on this site? (select all that apply) | Used the main navigation menu near the top of the homepage | Y | Checkbox, one-up vertical | Skip Logic Group* | Method of Looking | ||||
| Used links in the center of the homepage (Spotlight, Latest News, Edgar button, etc.) | |||||||||
| Used the site search feature | |||||||||
| Used the site map | |||||||||
| Used the Fast Answers page | |||||||||
| Used a page bookmark or favorite link | |||||||||
| Used an external search engine | |||||||||
| Other | C | ||||||||
| I did not use any features/tools on the site today | Mutually Exclusive | ||||||||
| MMW3696 | C | What other method did you use to look for the information you wanted / needed? | N | Text area, no char limit | Skip Logic Group* | Other Method | |||
| MMW3697 | How would you describe your browsing experience on this site today? (select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation | |||
| Links often did not take me where I expected | |||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above: | |||||||||
| MMW3698 | Did you use any of these search features while on the site today? | I used the EDGAR Company Filings search feature, but not other search features | G | Y | Radio button, one-up vertical | Skip Logic Group* | Search Usage | ||
| I used search on the SEC website, but not the EDGAR Company filings search | G | ||||||||
| I used both EDGAR and another SEC site search option | G | ||||||||
| I used search feature(s) while on the site, but I'm not sure of which type. | G | ||||||||
| No I did not use any search tool features on the site | |||||||||
| MMW3699 | G | Please tell us about your experience with the site's search features today. (Please select all that apply) | Search results were helpful | V | Y | Checkbox, one-up vertical | Skip Logic Group* | Search Experience | |
| Results were not relevant/not what I wanted | H, V | ||||||||
| Too many results/I needed to refine my search | H, V | ||||||||
| Not enough results | H, V | ||||||||
| Returned NO results | I, V | ||||||||
| Received error message(s) | U, V | ||||||||
| Search speed was too slow | V | ||||||||
| I experienced a different search issue (please explain): | H, V | ||||||||
| MMW3700 | H | Please briefly explain your experience with the search tool: | N | Text area, no char limit | Skip Logic Group* | OE_Search Experience | |||
| MMW3701 | I | What search term(s) did you use? | N | Text area, no char limit | Skip Logic Group* | OE_Search Terms | |||
| MMW3702 | U | Please describe the error message you received and the topic you were on: | N | Text area, no char limit | Skip Logic Group* | OE_Search Error | |||
| MMW3703 | V | Did you use any of the advanced search options, such as filtering by date, file type, or full text search? | Yes, and they improved my search experience. | Y | Radio button, one-up vertical | Skip Logic Group* | Search Options | ||
| Yes, but they did not improve my search experience | |||||||||
| No, I did not use the advanced search option features | |||||||||
| I was not aware there were advanced search features | |||||||||
| MMW3704 | Were you able to find what you were looking for on sec.gov today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Able to Accomplish | |||
| No | X, Y | ||||||||
| Partially | X, Y | ||||||||
| I wasn't looking for anything in particular | |||||||||
| MMW3705 | X | Please tell us specifically what were you unable to find or accomplish? | N | Text area, no char limit | Skip Logic Group* | Unable to Accomplish | |||
| MMW3706 | Y | What will you do next? | Try again later | Y | Radio button, one-up vertical | Skip Logic Group* | Do Next | ||
| Contact SEC by telephone | |||||||||
| Contact SEC via email | |||||||||
| Use the Online Feedback form | |||||||||
| Contact SEC through regular mail | |||||||||
| Try another website or other resource | |||||||||
| Nothing, although I did not find what I was looking for | |||||||||
| Other | Z | ||||||||
| MMW3707 | Z | Please describe what you will do next: | N | Text area, no char limit | Skip Logic Group* | OE_Do Next | |||
| MMW3708 | How did you find SEC.gov today? | Familiarity with the SEC or the website | Y | Checkbox, one-up vertical | Skip Logic Group* | Find SEC.gov | |||
| Search engine results | |||||||||
| Word of mouth recommendation from someone I know | |||||||||
| TV, radio, newspaper, or magazine mention | |||||||||
| Link from another government website | |||||||||
| Bookmark to SEC.gov or specific page | |||||||||
| Email(s) from the SEC | |||||||||
| SEC posting on Twitter | |||||||||
| SEC posting on Facebook | |||||||||
| Internet blogs or discussion forums | |||||||||
| Message directly from the organization on a social network | |||||||||
| Message or recommendation from a friend on a social network | |||||||||
| YouTube video | |||||||||
| Don't know | |||||||||
| Other | Q | ||||||||
| MMW3709 | Q | Please describe briefly how you found SEC.gov: | N | Text field, <100 char | Skip Logic Group* | OE_Find SEC | |||
| MMW3710 | If you could make one change/improvement to the SEC website, what would it be? | N | Text area, no char limit | Improvements | |||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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