30689Copy of IRS F 30689Copy of IRS Free File survey

E-Government Website Customer Satisfaction Surveys

30689Copy of IRS Free File survey.xlsx

OMB: 1090-0008

Document [xlsx]
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Tax Withholding Estimator Pre-Results Survey


Version 2


Pages: All apps.irs.gov/app/tax-withholding-estimator pages excluding apps.irs.gov/app/tax-withholding-estimator/results





ID Question Answers Skip to:
1 Please rate your overall experience with the Tax Withholding Estimator 1 star
2 stars
3 stars
4 stars
5 stars
2 Which of the following issues, if any, did you experience on this application today? (Select all that apply) Information was not up to date 4
Information did not answer my questions 3
Langauge was not clear and concise 3
Wording used was confusing 3
Text was difficult to read 4
Errors or typos on the page 4
Other 3
3 Please describe what content was unclear or confusing on this application (please do not provide any personal information such as your email address or phone number) [open text comment]
4 Have you checked out our step-by-step YouTube tutorial? If you have questions about entering a job you just started or will be starting soon, please refer to the tutorial on how to enter your situation into the estimator. I viewed the tutorial video and it was helpful
I viewed the tutorial video, but it was not helpful
I have not viewed the tutorial video
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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