30809 Q_ABMCv2_Web 30809 Q_ABMCv2_Web_Browse_20160411_DOT
E-Government Website Customer Satisfaction Surveys
30809 Q_ABMCv2_Web_Browse_20160411_DOT.xlsx
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
Download: xlsx | pdf
Current CQs
CQs (10-27-17)
CQs (4-12-16)
CQs (3-11-16)
Overview
Model QstsCurrent CQs
CQs (10-27-17)
CQs (4-12-16)
CQs (3-11-16)
Sheet 1: Model Qsts
| Model Name | ABMC v2 | 
|
||||||
| Model ID | N10lxElARBkYUJQREEFJ5Q4C | Underlined & Italicized: Re-order | ||||||
| Partitioned | Yes 2MQ | Pink: Addition | ||||||
| Date | 8/21/2015 | Blue: Reword | ||||||
| Label | Element Questions | Label | Satisfaction Questions | Label | Future Behaviors | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | |||||||
| 1 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 16 | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
Return (1=Very Unlikely, 10=Very Likely) | ||
| 2 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | 17 | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
19 | Return | How likely are you to return to this site? |
| 3 | Look and Feel - Readability | Please rate the readability of the pages on this site. | 18 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
Recommend (1=Very Unlikely, 10=Very Likely) | ||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | 20 | Recommend Site | How likely are you to recommend this site to someone else? | |||||
| 4 | Site Performance - Loading | Please rate how quickly pages load on this site. | Historical Resource (1=Very Unlikely, 10=Very Likely) | |||||
| 5 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | 21 | Historical Resource | How likely are you to use this site as a historical resource for information about the world wars, and the Americans buried and memorialized in ABMC's cemeteries and memorials? | |||
| 6 | Site Performance - Completeness | Please rate how completely the page content loads on this site. | Visit Cemetery (1=Very Unlikely, 10=Very Likely) | |||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 22 | Visit Cemetery | How likely are you to visit one of ABMC's cemeteries or memorials? | |||||
| 7 | Navigation - Organized | Please rate how well the site is organized. | ||||||
| 8 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
| 9 | Navigation - Layout | Please rate how well the site layout helps you find what you need. | ||||||
| Information Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Information Browsing - Sort | Please rate the ability to sort information by criteria that are important to you on this site. | ||||||
| 11 | Information Browsing - Narrow | Please rate the ability to narrow choices to find the information you are looking for on this site. | ||||||
| 12 | Information Browsing - Features | Please rate how well the features on the site help you find the information you need. | ||||||
| Site Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 13 | Site Information - Thoroughness | Please rate the thoroughness of information provided on this site. | ||||||
| 14 | Site Information - Understandable | Please rate how understandable this site’s information is. | ||||||
| 15 | Site Information - Answers | Please rate how well the site’s information provides answers to your questions. |
Sheet 2: Current CQs
| Model Name | ABMC v2 |
|
|||||||
| Model ID | N10lxElARBkYUJQREEFJ5Q4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes 2MQ | Pink: Addition | |||||||
| Date | 4/11/2016 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| KMJ6172Q001 | Visit Frequency | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Visit frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less often | |||||||||
| This is my first time visiting this site | |||||||||
| KMJ6172Q002 | Role | Do any of the following describe you? (Select all that apply) | Veteran | Y | Checkbox, one-up vertical | Role | |||
| Active Duty Military | |||||||||
| Educator | |||||||||
| Student | |||||||||
| Family member or friend of someone buried or memorialized in an ABMC cemetery | |||||||||
| Tourist who is planning to visit an ABMC cemetery or memorial | |||||||||
| None of the above | Mutually Exclusive | ||||||||
| KMJ6172Q003 | What area of the site did you primarily visit today? | About Us | Y | Radio button, one-up vertical | Area | ||||
| Cemeteries & Memorials | |||||||||
| Search ABMC Burials | |||||||||
| News & Events | |||||||||
| Learning & Resources | |||||||||
| Multimedia | |||||||||
| KMJ6172Q004 | Primary Reason: Federal Government or Informational Non-Profit | What was your main reason for visiting the site today? | Search for a specific individual buried or memorialized in an ABMC cemetery | B | Y | Radio button, one-up vertical | Skip Logic Group* | Main reason | |
| Find information on an ABMC cemetery or memorial | |||||||||
| Plan a visit to an ABMC cemetery or memorial | |||||||||
| View photos and videos of cemeteries or memorials | |||||||||
| Read about the latest news and/or events | |||||||||
| Find lesson plans or lesson ideas | G,H,J | ||||||||
| Explore the multimedia resources | |||||||||
| Contact ABMC | |||||||||
| Connect with ABMC social media networks | |||||||||
| Order a service such as photos, lithograph, or Korean War Honor Roll Certificate | |||||||||
| Research general historical information | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q005 | A | What was your reason for visiting the site? | N | Text area, no char limit | Skip Logic Group* | Other reason | |||
| KMJ6172Q006 | B | Did you search a database today to find the name of an individual buried or memorialized at an ABMC cemetery? | Yes | C,E,F,K | Y | Radio button, one-up vertical | Skip Logic Group* | Use database | |
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q007 | C | Please describe your experience using the database. (Select all that apply) | I received all the results I was looking for | Y | Checkbox, one-up vertical | Skip Logic Group* | Database experience | ||
| Database was easy to use | |||||||||
| Database was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | D | ||||||||
| KMJ6172Q008 | D | What was your experience with the database? | N | Text area, no char limit | Skip Logic Group* | Other database | |||
| KMJ6172Q009 | E | Did you complete any of the following actions while using the database today? (Select all that apply) | I downloaded search results to an Excel file | Y | Checkbox, one-up vertical | Skip Logic Group* | Database action | ||
| I printed a certificate | |||||||||
| I shared information via social media or email about a person in the database | |||||||||
| None of the above | |||||||||
| KMJ6172Q010 | F | Please suggest one improvement ABMC could make to its database to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Database improvement | |||
| JAC0114123 | K | What search terms did you initially use? (Select all that apply) | First name | Y | Checkbox, one-up vertical | Skip Logic Group* | Database search terms | ||
| Last name | |||||||||
| Service # | |||||||||
| Unit | |||||||||
| Entered Service From | |||||||||
| Cemetery/Memorial | |||||||||
| Branch of Service | |||||||||
| Keyword | |||||||||
| War/Conflict | |||||||||
| Date of Death | |||||||||
| Medal of Honor Recipient | |||||||||
| Missing in Action (MIA) | |||||||||
| Other | |||||||||
| KMJ6172Q011 | G | Did you find a lesson plan or lesson idea that met your teaching need? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Lesson plan | ||
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q012 | H | Please describe your experience using the Learning Resources section. (Select all that apply) | Learning & Resources was easy to use | Y | Checkbox, one-up vertical | Skip Logic Group* | Learning resource exp | ||
| Learning & Resources was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | I | ||||||||
| KMJ6172Q013 | I | What was your experience with the Learning Resources section? | N | Text area, no char limit | Skip Logic Group* | Other resource | |||
| KMJ6172Q014 | J | Please suggest one improvement ABMC could make to its Learning Resources section to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Resource improvement | |||
| KMJ6172Q015 | How would you describe your navigation experience on this site today? (Select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Mutually Exclusive | Navigation | |||
| Links often did not take me where I expected | Skip Logic Group* | ||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above | A | ||||||||
| KMJ6172Q016 | A | Please specify the other navigation difficulty encountered. | N | Text area, no char limit | Skip Logic Group* | Other nav diff | |||
| KMJ6172Q017 | Accomplish | Were you able to find the information you wanted today? | Yes completely | Y | Radio button, one-up vertical | Skip Logic Group* | Able to find | ||
| Only partially | A | ||||||||
| No | A | ||||||||
| KMJ6172Q018 | OE_Accomplish | A | What were you unable to find? | N | Text area, no char limit | Skip Logic Group* | Unable to find | ||
| KMJ6172Q019 | What other useful features or content would you like to see added to the ABMC site? | N | Text area, no char limit | Other features | |||||
| KMJ6172Q020 | OE_Improve Experience | Please suggest one improvement ABMC could make to its website to improve your experience. | N | Text area, no char limit | Improvement | ||||
Sheet 3: CQs (10-27-17)
| Model Name | ABMC v2 |
|
|||||||
| Model ID | N10lxElARBkYUJQREEFJ5Q4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes 2MQ | Pink: Addition | |||||||
| Date | 4/11/2016 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| KMJ6172Q001 | Visit Frequency | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Visit frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less often | |||||||||
| This is my first time visiting this site | |||||||||
| KMJ6172Q002 | Role | Do any of the following describe you? (Select all that apply) | Veteran | Y | Checkbox, one-up vertical | Role | |||
| Active Duty Military | |||||||||
| Educator | |||||||||
| Student | |||||||||
| Family member or friend of someone buried or memorialized in an ABMC cemetery | |||||||||
| Tourist who is planning to visit an ABMC cemetery or memorial | |||||||||
| None of the above | Mutually Exclusive | ||||||||
| KMJ6172Q003 | What area of the site did you primarily visit today? | About Us | Y | Radio button, one-up vertical | Area | ||||
| Cemeteries & Memorials | |||||||||
| Search ABMC Burials | |||||||||
| News & Events | |||||||||
| Learning & Resources | |||||||||
| Multimedia | |||||||||
| KMJ6172Q004 | Primary Reason: Federal Government or Informational Non-Profit | What was your main reason for visiting the site today? | Search for a specific individual buried or memorialized in an ABMC cemetery | B | Y | Radio button, one-up vertical | Skip Logic Group* | Main reason | |
| Find information on an ABMC cemetery or memorial | |||||||||
| Plan a visit to an ABMC cemetery or memorial | |||||||||
| View photos and videos of cemeteries or memorials | |||||||||
| Read about the latest news and/or events | |||||||||
| Find lesson plans or lesson ideas | G,H,J | ||||||||
| Explore the multimedia resources | |||||||||
| Contact ABMC | |||||||||
| Connect with ABMC social media networks | |||||||||
| Order a service such as photos, lithograph, or Korean War Honor Roll Certificate | |||||||||
| Research general historical information | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q005 | A | What was your reason for visiting the site? | N | Text area, no char limit | Skip Logic Group* | Other reason | |||
| KMJ6172Q006 | B | Did you search a database today to find the name of an individual buried or memorialized at an ABMC cemetery? | Yes | C,E,F,K | Y | Radio button, one-up vertical | Skip Logic Group* | Use database | |
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q007 | C | Please describe your experience using the database. (Select all that apply) | I received all the results I was looking for | Y | Checkbox, one-up vertical | Skip Logic Group* | Database experience | ||
| Database was easy to use | |||||||||
| Database was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | D | ||||||||
| KMJ6172Q008 | D | What was your experience with the database? | N | Text area, no char limit | Skip Logic Group* | Other database | |||
| KMJ6172Q009 | E | Did you complete any of the following actions while using the database today? (Select all that apply) | I downloaded search results to an Excel file | Y | Checkbox, one-up vertical | Skip Logic Group* | Database action | ||
| I printed a certificate | |||||||||
| I shared information via social media or email about a person in the database | |||||||||
| None of the above | |||||||||
| KMJ6172Q010 | F | Please suggest one improvement ABMC could make to its database to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Database improvement | |||
| JAC0114123 | K | What search terms did you initially use? (Select all that apply) | First name | Y | Checkbox, one-up vertical | Skip Logic Group* | Database search terms | ||
| Last name | |||||||||
| Service # | |||||||||
| Unit | |||||||||
| Entered Service From | |||||||||
| Cemetery/Memorial | |||||||||
| Branch of Service | |||||||||
| Keyword | |||||||||
| War/Conflict | |||||||||
| Date of Death | |||||||||
| Medal of Honor Recipient | |||||||||
| Missing in Action (MIA) | |||||||||
| Other | |||||||||
| KMJ6172Q011 | G | Did you find a lesson plan or lesson idea that met your teaching need? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Lesson plan | ||
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q012 | H | Please describe your experience using the Learning Resources section. (Select all that apply) | Learning & Resources was easy to use | Y | Checkbox, one-up vertical | Skip Logic Group* | Learning resource exp | ||
| Learning & Resources was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | I | ||||||||
| KMJ6172Q013 | I | What was your experience with the Learning Resources section? | N | Text area, no char limit | Skip Logic Group* | Other resource | |||
| KMJ6172Q014 | J | Please suggest one improvement ABMC could make to its Learning Resources section to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Resource improvement | |||
| KMJ6172Q015 | How would you describe your navigation experience on this site today? (Select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Mutually Exclusive | Navigation | |||
| Links often did not take me where I expected | Skip Logic Group* | ||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above | A | ||||||||
| KMJ6172Q016 | A | Please specify the other navigation difficulty encountered. | N | Text area, no char limit | Skip Logic Group* | Other nav diff | |||
| KMJ6172Q017 | Accomplish | Were you able to find the information you wanted today? | Yes completely | Y | Radio button, one-up vertical | Skip Logic Group* | Able to find | ||
| Only partially | A | ||||||||
| No | A | ||||||||
| KMJ6172Q018 | OE_Accomplish | A | What were you unable to find? | N | Text area, no char limit | Skip Logic Group* | Unable to find | ||
| KMJ6172Q019 | What other useful features or content would you like to see added to the ABMC site? | N | Text area, no char limit | Other features | |||||
| KMJ6172Q020 | OE_Improve Experience | Please suggest one improvement ABMC could make to its website to improve your experience. | N | Text area, no char limit | Improvement |
Sheet 4: CQs (4-12-16)
| Model Name | ABMC v2 |
|
|||||||
| Model ID | N10lxElARBkYUJQREEFJ5Q4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes 2MQ | Pink: Addition | |||||||
| Date | 4/11/2016 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| KMJ6172Q001 | Visit Frequency | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Visit frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less often | |||||||||
| This is my first time visiting this site | |||||||||
| KMJ6172Q002 | Role | Do any of the following describe you? (Select all that apply) | Veteran | Y | Checkbox, one-up vertical | Role | |||
| Active Duty Military | |||||||||
| Educator | |||||||||
| Student | |||||||||
| Family member or friend of someone buried or memorialized in an ABMC cemetery | |||||||||
| Tourist who is planning to visit an ABMC cemetery or memorial | |||||||||
| None of the above | Mutually Exclusive | ||||||||
| KMJ6172Q003 | What area of the site did you primarily visit today? | About Us | Y | Radio button, one-up vertical | Area | ||||
| Cemeteries & Memorials | |||||||||
| Search ABMC Burials | |||||||||
| News & Events | |||||||||
| Learning & Resources | |||||||||
| Multimedia | |||||||||
| KMJ6172Q004 | Primary Reason: Federal Government or Informational Non-Profit | What was your main reason for visiting the site today? | Search for a specific individual buried or memorialized in an ABMC cemetery | B | Y | Radio button, one-up vertical | Skip Logic Group* | Main reason | |
| Find information on an ABMC cemetery or memorial | |||||||||
| Plan a visit to an ABMC cemetery or memorial | |||||||||
| View photos and videos of cemeteries or memorials | |||||||||
| Read about the latest news and/or events | |||||||||
| Find lesson plans or lesson ideas | G,H,J | ||||||||
| Explore the multimedia resources | |||||||||
| Contact ABMC | |||||||||
| Connect with ABMC social media networks | |||||||||
| Order a service such as photos, lithograph, or Korean War Honor Roll Certificate | |||||||||
| Research general historical information | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q005 | A | What was your reason for visiting the site? | N | Text area, no char limit | Skip Logic Group* | Other reason | |||
| KMJ6172Q006 | B | Did you search a database today to find the name of an individual buried or memorialized at an ABMC cemetery? | Yes | C,E,F,K | Y | Radio button, one-up vertical | Skip Logic Group* | Use database | |
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q007 | C | Please describe your experience using the database. (Select all that apply) | I received all the results I was looking for | Y | Checkbox, one-up vertical | Skip Logic Group* | Database experience | ||
| Database was easy to use | |||||||||
| Database was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | D | ||||||||
| KMJ6172Q008 | D | What was your experience with the database? | N | Text area, no char limit | Skip Logic Group* | Other database | |||
| KMJ6172Q009 | E | Did you complete any of the following actions while using the database today? (Select all that apply) | I downloaded search results to an Excel file | Y | Checkbox, one-up vertical | Skip Logic Group* | Database action | ||
| I printed a certificate | |||||||||
| I shared information via social media or email about a person in the database | |||||||||
| None of the above | |||||||||
| KMJ6172Q010 | F | Please suggest one improvement ABMC could make to its database to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Database improvement | |||
| K | What search terms did you initially use? (Select all that apply) | First name | Y | Checkbox, one-up vertical | Skip Logic Group* | Database search terms | |||
| Last name | |||||||||
| Service # | |||||||||
| Unit | |||||||||
| Entered Service From | |||||||||
| Cemetery/Memorial | |||||||||
| Branch of Service | |||||||||
| Keyword | |||||||||
| War/Conflict | |||||||||
| Date of Death | |||||||||
| Medal of Honor Recipient | |||||||||
| Missing in Action (MIA) | |||||||||
| Other | |||||||||
| KMJ6172Q011 | G | Did you find a lesson plan or lesson idea that met your teaching need? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Lesson plan | ||
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q012 | H | Please describe your experience using the Learning Resources section. (Select all that apply) | Learning & Resources was easy to use | Y | Checkbox, one-up vertical | Skip Logic Group* | Learning resource exp | ||
| Learning & Resources was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | I | ||||||||
| KMJ6172Q013 | I | What was your experience with the Learning Resources section? | N | Text area, no char limit | Skip Logic Group* | Other resource | |||
| KMJ6172Q014 | J | Please suggest one improvement ABMC could make to its Learning Resources section to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Resource improvement | |||
| KMJ6172Q015 | How would you describe your navigation experience on this site today? (Select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Mutually Exclusive | Navigation | |||
| Links often did not take me where I expected | Skip Logic Group* | ||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above | A | ||||||||
| KMJ6172Q016 | A | Please specify the other navigation difficulty encountered. | N | Text area, no char limit | Skip Logic Group* | Other nav diff | |||
| KMJ6172Q017 | Accomplish | Were you able to find the information you wanted today? | Yes completely | Y | Radio button, one-up vertical | Skip Logic Group* | Able to find | ||
| Only partially | |||||||||
| No | A | ||||||||
| KMJ6172Q018 | OE_Accomplish | A | What were you unable to find? | N | Text area, no char limit | Skip Logic Group* | Unable to find | ||
| KMJ6172Q019 | What other useful features or content would you like to see added to the ABMC site? | N | Text area, no char limit | Other features | |||||
| KMJ6172Q020 | OE_Improve Experience | Please suggest one improvement ABMC could make to its website to improve your experience. | N | Text area, no char limit | Improvement | ||||
| KMJ6172Q021 | What type of new communication channel offered by ABMC interests you? (Select all that apply) | Email Newsletter | Y | Checkbox, one-up vertical | Skip Logic Group* | New channels | |||
| Blog | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q022 | A | Please specify the communication channel of interest. | N | Text area, no char limit | Skip Logic Group* | Other channel |
Sheet 5: CQs (3-11-16)
| Model Name | ABMC v2 |
|
|||||||
| Model ID | N10lxElARBkYUJQREEFJ5Q4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes 2MQ | Pink: Addition | |||||||
| Date | 3/10/2016 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| KMJ6172Q001 | Visit Frequency | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Visit frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less often | |||||||||
| This is my first time visiting this site | |||||||||
| KMJ6172Q002 | Role | Do any of the following describe you? (Select all that apply) | Veteran | Y | Checkbox, one-up vertical | Role | |||
| Active Duty Military | |||||||||
| Educator | |||||||||
| Student | |||||||||
| Family member or friend of someone buried or memorialized in an ABMC cemetery | |||||||||
| Tourist who is planning to visit an ABMC cemetery or memorial | |||||||||
| None of the above | Mutually Exclusive | ||||||||
| KMJ6172Q003 | What area of the site did you primarily visit today? | About Us | Y | Radio button, one-up vertical | Area | ||||
| Cemeteries & Memorials | |||||||||
| Search ABMC Burials | |||||||||
| News & Events | |||||||||
| Learning & Resources | |||||||||
| Multimedia | |||||||||
| KMJ6172Q004 | Primary Reason: Federal Government or Informational Non-Profit | What was your main reason for visiting the site today? | Search for a specific individual buried or memorialized in an ABMC cemetery | B | Y | Radio button, one-up vertical | Skip Logic Group* | Main reason | |
| Find information on an ABMC cemetery or memorial | |||||||||
| Plan a visit to an ABMC cemetery or memorial | |||||||||
| View photos and videos of cemeteries or memorials | |||||||||
| Read about the latest news and/or events | |||||||||
| Find lesson plans or lesson ideas | G,H,J | ||||||||
| Explore the multimedia resources | |||||||||
| Contact ABMC | |||||||||
| Connect with ABMC social media networks | |||||||||
| Order a service such as photos, lithograph, or Korean War Honor Roll Certificate | |||||||||
| Research general historical information | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q005 | A | What was your reason for visiting the site? | N | Text area, no char limit | Skip Logic Group* | Other reason | |||
| KMJ6172Q006 | B | Did you search a database today to find the name of an individual buried or memorialized at an ABMC cemetery? | Yes | C,E,F | Y | Radio button, one-up vertical | Skip Logic Group* | Use database | |
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q007 | C | Please describe your experience using the database. (Select all that apply) | I received all the results I was looking for | Y | Checkbox, one-up vertical | Skip Logic Group* | Database experience | ||
| Database was easy to use | |||||||||
| Database was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | D | ||||||||
| KMJ6172Q008 | D | What was your experience with the database? | N | Text area, no char limit | Skip Logic Group* | Other database | |||
| KMJ6172Q009 | E | Did you complete any of the following actions while using the database today? (Select all that apply) | I downloaded search results to an Excel file | Y | Checkbox, one-up vertical | Skip Logic Group* | Database action | ||
| I printed a certificate | |||||||||
| I shared information via social media or email about a person in the database | |||||||||
| None of the above | |||||||||
| KMJ6172Q010 | F | Please suggest one improvement ABMC could make to its database to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Database improvement | |||
| KMJ6172Q011 | G | Did you find a lesson plan or lesson idea that met your teaching need? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Lesson plan | ||
| No | |||||||||
| Not sure | |||||||||
| KMJ6172Q012 | H | Please describe your experience using the Learning Resources section. (Select all that apply) | Learning & Resources was easy to use | Y | Checkbox, one-up vertical | Skip Logic Group* | Learning resource exp | ||
| Learning & Resources was difficult to use | |||||||||
| I would like to be able to sort or narrow the search results further | |||||||||
| Other experience, please specify | I | ||||||||
| KMJ6172Q013 | I | What was your experience with the Learning Resources section? | N | Text area, no char limit | Skip Logic Group* | Other resource | |||
| KMJ6172Q014 | J | Please suggest one improvement ABMC could make to its Learning Resources section to improve your experience. | N | Text area, no char limit | Skip Logic Group* | Resource improvement | |||
| KMJ6172Q015 | How would you describe your navigation experience on this site today? (Select all that apply) | I had no difficulty navigating/browsing on this site | Y | Checkbox, one-up vertical | Mutually Exclusive | Navigation | |||
| Links often did not take me where I expected | Skip Logic Group* | ||||||||
| Had difficulty finding relevant information | |||||||||
| Links/labels are difficult to understand | |||||||||
| Too many links/navigational options to choose from | |||||||||
| Had technical difficulties (error messages, broken links, etc.) | |||||||||
| Could not navigate back to previous information | |||||||||
| I had a navigation difficulty not listed above | A | ||||||||
| KMJ6172Q016 | A | Please specify the other navigation difficulty encountered. | N | Text area, no char limit | Skip Logic Group* | Other nav diff | |||
| KMJ6172Q017 | Accomplish | Were you able to find the information you wanted today? | Yes completely | Y | Radio button, one-up vertical | Skip Logic Group* | Able to find | ||
| Only partially | |||||||||
| No | A | ||||||||
| KMJ6172Q018 | OE_Accomplish | A | What were you unable to find? | N | Text area, no char limit | Skip Logic Group* | Unable to find | ||
| KMJ6172Q019 | What other useful features or content would you like to see added to the ABMC site? | N | Text area, no char limit | Other features | |||||
| KMJ6172Q020 | OE_Improve Experience | Please suggest one improvement ABMC could make to its website to improve your experience. | N | Text area, no char limit | Improvement | ||||
| KMJ6172Q021 | What type of new communication channel offered by ABMC interests you? (Select all that apply) | Email Newsletter | Y | Checkbox, one-up vertical | Skip Logic Group* | New channels | |||
| Blog | |||||||||
| Other, please specify | A | ||||||||
| KMJ6172Q022 | A | Please specify the communication channel of interest. | N | Text area, no char limit | Skip Logic Group* | Other channel |
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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