30807 Q_NIH News i 30807 Q_NIH News in Health Survey_12-20-21_DOT

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Overview

Welcome and Thank You Text
Model Questions
Custom Questions
Attributes

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Sheet 1: Welcome and Thank You Text

	The text you see here will appear at the top and bottom of your survey, examples below.
	Default text is included and you may modify this text as needed.
	Welcome and Thank You Text
		Welcome Text
		Thank you for visiting the NIH News in Health website. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best experience possible.
		Thank You Text
		Thank you for taking our survey--and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like to contact us about your feedback, please visit the about us section to find our contact information or email us at [email protected].
				about us hyperlink
				https://newsinhealth.nih.gov/about-us
		Example Desktop

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Sheet 2: Model Questions

Model Name		NIH News in Health					Red & Strike-Through: Delete
Model ID		ZF0MdBNhJtNNsxtpY90ZEA4C					Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ					Pink: Addition
Date		12.14.2021					Blue: Reword
Model Version		17.3.Y
	Label	Satisfaction Questions		Label	Element Questions		Label	Future Behaviors
		Satisfaction			Look and Feel (1=Poor, 10=Excellent, Don't Know)			Return (1=Very Unlikely, 10=Very Likely)
1	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	5	Look and Feel - Appeal	Please rate the visual appeal of the pages that you visited.	11	Return	How likely are you to return to the NIH News in Health website in the next 30 days?
2	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)	6	Look and Feel - Spacing	Please rate the spacing between items on the pages that you visited.			Subscribe (1=Very Unlikely, 10=Very Likely)
3	Satisfaction - Ideal	How does this site compare to an ideal website? (1=Not Very Close, 10=Very Close)		Look and Feel - Readability	Please rate the legibility of the pages that you visited.	12	Subscribe	How likely are you to subscribe or continue to subscribe to NIH News in Health?
		Recommend (NPS) (1=Very Unlikely, 10=Very Likely)			Navigation (1=Poor, 10=Excellent, Don't Know)
4	Recommend	How likely are you to recommend the NIH News in Health website to someone else?	7	Navigation - Ease	Please rate the ease of finding what you were looking for.
			8	Navigation - Layout	Please rate the page layout on displaying content and links where you could find them.
				Navigation - Links	Please rate the links on taking you where you needed to go.
					Site Information (1=Poor, 10=Excellent, Don't Know)
			9	Site Information - Relevance	Please rate the relevance to your interests of the information that you found.
			10	Site Information - Thoroughness	Please rate the thoroughness of the information that you found.
				Site Information - Readability	Please rate the readability of the information that you found.

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Sheet 3: Custom Questions

Model Name			NIH News in Health				Red & Strike-Through: Delete
Model ID			ZF0MdBNhJtNNsxtpY90ZEA4C				Underlined & Italicized: Re-order
Partitioned			Yes - 2MQ				Pink: Addition
Date							Blue: Reword
QID	AP Question Tag	Skip From	Question Text	Answer Choices	Skip To	AP Answer Tag	Required Y/N	Type	Special Instructions	CQ Label
SBD9401Q001	primary_reason_govt		What is your primary reason for visiting the site today?	Read a specific article			Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
				Find the links that were mentioned in the print copy of NIH News in Health
				Learn about a topic					Randomize
				Subscribe
				Just browsing
				I have a different reason for visiting	A				Anchor Answer Choice
SBD9401Q002	primary_reason_other	A	Please specify the other reason for your visit.				N	Text field, <100 char	Skip Logic Group*	Primary Reason - Other
SBD9401Q003	accomplish		Did you accomplish what you came to do today?	Yes		yes	Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
				No	A	no
SBD9401Q004		A	Please let us know why you were unable to accomplish your task.				N	Text area, no char limit	Rank Group*	Why Not Accomplish
SBD9401Q005			Are you currently subscribed to NIH News in Health?	Yes		yes	Y	Radio button, one-up vertical	Skip Logic Group*	Subscribed
				No	A	no
SBD9401Q006		A	Why haven't you subscribed to NIH News in Health? (select all that apply)	I didn't know subscription was an option			Y	Checkbox, one-up vertical	Skip Logic Group*	Why Not Subscribed
				I tired to subscribe, but wasn't successful
				I prefer to visit the site on an as needed basis
				Another reason	C
SBD9401Q007		C	Please let us know why you haven't subscribed to NIH News in Health.				N	Text area, no char limit	Skip Logic Group*	Why Not Subscribed - Other
SBD9401Q008	visit_frequency		How often do you visit this site?	This is my first visit		first_visit	Y	Radio button, one-up vertical		Visit Frequency
				Once every 6 months or less often		six_months
				Once every 2 to 3 months		few_months
				Once per month or more often		monthly
SBD9401Q009	role_govt		What is your primary role in visiting the site today?	General public		general_public	Y	Radio button, one-up vertical		Role
				Health Professional		industry_professional
				Scientist/Researcher
				Patient
				Patient Family Member or Friend/Caregiver
				Student/Educator
				Government employee		government_employee
				I have a different role
SBD9401Q010			How do you primarily plan to use the information found on this site today?	Aid others with health concerns			Y	Radio button, one-up vertical		Use Information
				Support a research project or paper
				Address personal health issues
				Discuss with a health care provider					Randomize
				Share with colleagues
				Use as teaching materials for students
				I have a different use not listed					Anchor Answer Choice
				I do not have enough information to use or share					Anchor Answer Choice
SBD9401Q011	improve		How can NIH News In Health improve its information on the web?				N	Text area, no char limit		Improve

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Sheet 4: Attributes

Attribute	Value
Channel	Web
Touchpoint Name	Informational
Hierarchy	No
Model Type	PredCSAT Desktop Info
Journey Phase	Awareness
Touchpoint Type	Standard
Partner Involved	No
Replay	No
Version Number of Model Template	17.3.Y
Survey Type	PREDCSAT_NPS
Look and Feel	Multi Page
Theme Color	#20558a