| Survey: |
NHTSA |
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| IA#: |
30678 Amend 3 |
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| Date: |
1/15/2019 |
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| SURVEY TYPE: |
Relationship (tab 4) |
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| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Primary Resource |
| 22 |
Standard |
Trust - Best Interests |
| 23 |
Standard |
Trust - Trustworthy |
| 24 |
Standard |
Trust - Do Right |
| 25 |
Standard |
Future Participation |
| 26 |
Custom |
Visit Frequency |
| 27 |
Custom |
Role |
| 28 |
Custom |
Other Role |
| 29 |
Custom |
Vehicle Info |
| 30 |
Custom |
Other Vehicle Info |
| 31 |
Custom |
Reason |
| 32 |
Custom |
Other_Reason |
| 33 |
Custom |
Protecting |
| 34 |
Custom |
Other_Protecting |
| 35 |
Custom |
Area |
| 36 |
Custom |
Other Area |
| 37 |
Custom |
Shoppers |
| 38 |
Custom |
Other Shoppers |
| 39 |
Custom |
5 Star Info |
| 40 |
Custom |
5 Star Improve |
| 41 |
Custom |
Owners |
| 42 |
Custom |
Recall Info Type |
| 43 |
Custom |
Air Bag - why |
| 44 |
Custom |
OE_Air Bag info |
| 45 |
Custom |
OE_Recall Info Type |
| 46 |
Custom |
Recalls Improve |
| 47 |
Custom |
Other Owners |
| 48 |
Custom |
Manufacturer |
| 49 |
Custom |
Other Manufacturer |
| 50 |
Custom |
Parents |
| 51 |
Custom |
Other Parents |
| 52 |
Custom |
Center Links |
| 53 |
Custom |
OE_Center Links |
| 54 |
Custom |
OE Why Look |
| 55 |
Custom |
VIN recall search |
| 56 |
Custom |
VIN search |
| 57 |
Custom |
VIN clear expl |
| 58 |
Custom |
OE VIN clear expl |
| 59 |
Custom |
VIN experience |
| 60 |
Custom |
OE VIN exper |
| 61 |
Custom |
VIN results clear |
| 62 |
Custom |
OE VIN results not clear |
| 63 |
Custom |
VIN info needed |
| 64 |
Custom |
OE VIN info needed |
| 65 |
Custom |
VIN search addtl |
| 66 |
Custom |
VIN search not used |
| 67 |
Custom |
OE VIN search not used |
| 68 |
Custom |
Other Complaint - Type |
| 69 |
Custom |
Other complaint filing type |
| 70 |
Custom |
Complaint form ease of use |
| 71 |
Custom |
OE - Complaint form not easy |
| 72 |
Custom |
Complaint form issues |
| 73 |
Custom |
Other complaint form issues |
| 74 |
Custom |
OE Complaint - Not File |
| 75 |
Custom |
Complaint - Confirmation |
| 76 |
Custom |
OE Complaint Confirmation |
| 77 |
Custom |
Look for Info |
| 78 |
Custom |
Other Look for Info |
| 79 |
Custom |
Search |
| 80 |
Custom |
Other Search |
| 81 |
Custom |
Search Improvement |
| 82 |
Custom |
OE_Search Improvement |
| 83 |
Custom |
Find |
| 84 |
Custom |
OE Did Not Find |
| 85 |
Custom |
Find Not Looking For |
| 86 |
Custom |
OE_Find Not Looking For |
| 87 |
Custom |
Time on Site |
| 88 |
Custom |
Chatted with Someone |
| 89 |
Custom |
Chat Rep Helped |
| 90 |
Custom |
OE_Chat Help What |
| 91 |
Custom |
OE_Chat Improvement |
| 92 |
Custom |
Online Transparency - Accessibility |
| 93 |
Custom |
OE Online Transparency |
| 94 |
Custom |
Email Updates |
| 95 |
Custom |
Campaigns |
| 96 |
Custom |
OE Improvement |
| Survey: |
NIDCR Web Browse |
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| IA#: |
30825 |
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| Date: |
3/31/2022 |
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| SURVEY TYPE: |
Web Browse |
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| Survey Q# |
Type# |
Type Topic |
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| 1 |
Model |
Look and Feel - Appeal |
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| 2 |
Model |
Look and Feel - Balance |
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| 3 |
Model |
Look and Feel - Readability |
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| 4 |
Model |
Site Performance - Loading |
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| 5 |
Model |
Site Performance - Consistency |
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| 6 |
Model |
Site Performance - Completeness |
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| 7 |
Model |
Navigation - Organized |
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| 8 |
Model |
Navigation - Options |
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| 9 |
Model |
Navigation - Layout |
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| 10 |
Model |
Site Information - Thoroughness |
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| 11 |
Model |
Site Information - Understandable |
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| 12 |
Model |
Site Information - Answers |
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| 13 |
Model |
Satisfaction - Overall |
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| 14 |
Model |
Satisfaction - Expectations |
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| 15 |
Model |
Satisfaction - Ideal |
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| 16 |
Model |
Return |
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| 17 |
Model |
Recommend |
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| 18 |
Custom |
Visit Frequency |
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| 19 |
Custom |
Role |
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| 20 |
Custom |
Other_Role |
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| 21 |
Custom |
Role_Health Care Provider |
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| 22 |
Custom |
Other_Role_Health Care Provider |
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| 23 |
Custom |
Role_Funding |
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| 24 |
Custom |
Role_Student |
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| 25 |
Custom |
Role_Teacher |
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| 26 |
Custom |
Visited Spanish |
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| 27 |
Custom |
Spanish Site Find Out About |
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| 28 |
Custom |
Other_Spanish Site Find Out About |
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| 29 |
Custom |
One Improvement |
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| 30 |
Custom |
Accessing |
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| 31 |
Custom |
Other_Accessing |
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| 32 |
Custom |
Gender |
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| 33 |
Custom |
Age |
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| 34 |
Custom |
Ethnicity |
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| 35 |
Custom |
Education |
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