GI Bill Comparison Tool Ratings Survey Wireframe Questions_v7-2

GI Bill Comparison Tool
V7.2 DRAFT
05/31/2022
Working Draft, Pre-Decisional, Deliberative document – Internal VA Use Only

The VA provides free, confidential support 24/7 for Veterans and their family and friends.
If you are in crisis, contact the Veterans Crisis Line by dialing 1 (800) 273-8255 (Press
1), or texting 838255, or visiting https://www.veteranscrisisline.net. If you are homeless
or at risk of homelessness, contact the National Call Center for Homeless Veterans
(NCCHV) by dialing 1 (877) 424-3838 or visiting https://www.va.gov/HOMELESS/.

OMB Number: XXXX-XXXX
Expiration: MM/DD/YYYY
Estimated Burden: 5 Minutes

Help us serve Veterans better.
VA wants to hear about your experience utilizing your GI Bill education
benefits at . Your ratings can help other Veterans and/
or their beneficiaries make informed college selections.
This survey should take approximately 5 minutes to complete.

Quality of Learning Experience
Please think about the entire time you spent at your school when rating the
following criteria:
Instructors’ knowledge in the subject being taught Required
Poor
1

Fair

Good

Excellent

2

3

4

Instructors’ ability to engage with students around course content Required
Poor
1

Fair

Good

Excellent

2

3

4

Support of course materials in meeting learning objectives Required
Poor
1

Fair

Good

Excellent

2

3

4

Contribution of school-supplied technology and/or facilities to successful
learning experience Required
Poor
1

Fair

Good

Excellent

2

3

4

Contribution of learning experience to skills needed for career journey Required
Poor
1

Fair

Good

Excellent

2

3

4

GI Bill Support
Did you interact with the School Certifying Officials (school staff who assist
Veterans/beneficiaries with enrollment, submit documentation to VA, advise
on other VA benefits)? Required
Yes
No
Do not remember
[Conditional on Yes to screener question]

Supportiveness of School Certifying Officials (school staff who assist
Veterans/beneficiaries with enrollment, submit documentation to VA, advise on
other VA benefits)
Poor
1

Fair

Good

Excellent

2

3

4

[Conditional on Yes to screener question]

Availability of School Certifying Officials (school staff who assist Veterans/beneficiaries
with enrollment, submit documentation to VA, advise on other VA benefits)
Poor
1

Fair

Good

Excellent

2

3

4

School’s timely completion of VA enrollment documentation Required
Poor
1

Fair

Good

Excellent

2

3

4

Helpfulness of school-provided information about GI Bill, other VA benefits Required
Poor
1

Fair

Good

Excellent

2

3

4

Not Applicable
(N/A)

Veteran Community
Extent of school’s support for its Veteran community Required
Poor
1

Fair

Good

Excellent

2

3

4

Extent of support from others in the school’s Veteran community Required
Poor
1

Fair

Good

Excellent

2

3

4

Not Applicable
(N/A)

Overall Experience
Overall learning experience Required
Poor
1

Fair

Good

Excellent

2

3

4

Fair

Good

Excellent

2

3

4

Overall school experience Required
Poor
1

Finish

This information is collected in accordance with section 3507 of the Paperwork Reduction Act of 1995. Title 38, United
States Code, allows us to ask for this information. We estimate that you will need an average of 5 minutes to review the
instructions and complete this survey. The results of this survey will be used to inform opportunities for program
improvement in the quality of VA services. Participation in this survey is voluntary, and your decision not to respond will have
no impact on VA benefits or services which you may currently be receiving. VA may utilize individual Veteran survey data
from this survey or other sources to ensure the final scores truly and accurately represent the experiences of Veterans. VA
cannot conduct or sponsor a collection of information unless a valid OMB control number is displayed. You are not required
to respond to a collection of information if this number is not displayed. Valid OMB control numbers can be located on the
OMB Internet Page at https://www.reginfo.gov/public/do/PRAMain. Information gathered will be kept private to the extent
provided by law.