Complaint Forms for Civil Rights and Conscience; Health Information Privacy and Security Complaints
Extension without change of a currently approved collection
No
Regular
Approved with change
12/19/2022
10/31/2022
table that charts list comparision
Inventory as of this Action
Requested
Previously Approved
12/31/2025
36 Months From Approved
12/31/2022
45,838
0
33,732
34,379
0
25,299
0
0
0
Individuals may file written complaints with the Office for Civil Rights when they believe they have been discriminated against by programs or entities that receive Federal financial assistance from HHS or if they believe that, on or after April 14, 2003, their right to the privacy of protected health information has been violated. The complaint forms in this PRA submission provide the basic information needed by OCR to allow initial processing of such complaints.
US Code:
29 USC 794
Name of Law: Section 504 of the Rehabilitation Act of 1973
US Code:
42 USC 2000d
Name of Law: Title VI of the Civil Rights Act of 1964
The complaint filing process has not changed. However, our volume of complaints has increased since our previous 83-I supporting statement (2009). Increased outreach and expanded responsibilities likely have contributed to the increase in the number of complaints. This increased number is based on the number of complaints documented in the electronic recordkeeping system of OCR, known as the Program Information Management System (PIMS). Consequently, while the burden per complaint remains unchanged at 45 minutes, an adjustment in total burden has increased from to 25,299 hours to 34,379 hours due to the increase of respondents which reflects an increase in burden hours.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.