Customer Request Service

Forms and Documents

Document	Type	Status	Availability
Form BPA F 6500.15e BPA Customer Request Service	Form	New	Repair queued
16 USC Ch 12g Pacific NW Federal Transmission System.pdf	Supplementary Document	Uploaded 2022-10-03	Repair queued
16 USC 832 Bonneville Project Act 1937.pdf	Supplementary Document	Uploaded 2022-10-03	Repair queued
Supporting Statement Customer Request Service Final.docx	Supporting Statement A	Uploaded 2022-10-03	Repair queued
60-day FRN 5-27-22.pdf	Supplementary Document	Uploaded 2022-09-28	Repair queued
30-day FRN 8-22-22.pdf	Supplementary Document	Uploaded 2022-09-28	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
256181	BPA Customer Request Service	Form	New

ICR Details

OMB Control No:	ICR Reference No: 202209-1910-002
Status: Received in OIRA	Previous ICR Reference No:
Agency/Subagency: DOE/DOEOA	Agency Tracking No: Stephanie Noell
Title: Customer Request Service
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 10/03/2022

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	6,325	0
Time Burden (Hours)	1,113	0
Cost Burden (Dollars)	44,910	0

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Abstract: The information collected in these documents is used to track and manage electrical outage requests in order to effectively manage the electrical grid system and to manage requests from wireless customers regarding plans to update or modify existing wireless facilities located on BPA transmission facilities.

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Authorizing Statute(s): US Code: 16 USC 832a(b) Name of Law: The Bonneville Project Act of 1937
   US Code: 16 USC Ch. 12G Name of Law: The Federal Columbia River Transmission System Act of 1974
   US Code: 16 USC §838 Name of Law: The Federal Columbia River Transmission System Act of 1974
   US Code: 16 USC Ch. 12B Name of Law: The Bonneville Project Act of 1937
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 32151	05/27/2022
30-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 51404	08/22/2022
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
BPA Customer Request Service	BPA F 6500.15e, BPA F 6530.16e	Transmission Operator Provider (TOP) Outage Request - Customers/USBR/COE ,   Application for a Wireless Site Upgrade Co-Located on BPA Facilities

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	6,325	0	0	6,325	0	0
Annual Time Burden (Hours)	1,113	0	0	1,113	0	0
Annual Cost Burden (Dollars)	44,910	0	0	44,910	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a new information collection.

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Annual Cost to Federal Government: $233,930

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/03/2022

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