2022 RNA Performance Survey_Commission

2022 RNA Performance Survey
2. Contact Information
Your input will not be reviewed unless the following contact information is provided.
Full Name of Entity/Company/Agency
State Commission
First & Last Name of Contact
Jim Smith
Street Address
123 Commission Parkway
City
Comission
State
MO
Zip
12345
Phone Number
888-555-1212
Email Address
[email protected]
At the end of this survey, would you like to receive a copy of your responses via email?
Yes

3. Email page
Please enter the email address to which you would like the survey copy delivered.
[email protected]

4. Type of Entity/Company/Agency
Type of Entity/Company/Agency (please check one)
State Regulatory Commission

6. Routing Number Administration (RNA)
Routing Number Administrator (RNA)

Met
The RNA provided timely, accurate, and courteous service when processing pseudo-Automatic
Number Identification (p-ANI) applications.

7. Routing Number Administration System (RNAS)

X

Not
Met

N/A

Routing Number Administration System (RNAS)

Met
RNAS provided users the ability to effectively request p-ANIs, modify or return existing p-ANIs,
input forecasts, and access existing data and reports.

Not
Met

N/A

Not
Met

N/A

Not
Met

N/A

X

8. RNA Website
RNA Website

Met
The RNA website (www.nationalpani.com) was accessible, easy to navigate, and provided
accurate and up-to-date information.

X

9. RNA Industry Activities
RNA Industry Activities

Met
The RNA representative(s) effectively participated in and contributed to the resolution of p-ANI
related issues at industry forums.

X

10. Overall Assessment of the RNA

Overall Assessment of the RNA

Met
Based upon your experiences in the current performance year, how would you rate the RNA's
overall service?

11. Comments on Assessment of the RNA
Comments on Assessment of the RNA
No Comments

X

Not
Met

N/A