2022 RNDA Performance Survey_Service Provider

2022 RNDA Performance Survey
2. Contact Information
Your input will not be reviewed unless the following contact information is provided.
Full Name of Entity/Company/Agency
ABC Company
First & Last Name of Contact
Joe Smith
Street Address
123 Any Street
City
Anytown
State
KS
Zip
12345
Phone Number
1111111111
Email Address
[email protected]
At the end of this survey, would you like to receive a copy of your responses via email?
Yes

3. Email page
Please enter the email address to which you would like the survey copy delivered.
[email protected]

4. Type of Entity/Company/Agency
Type of Entity/Company/Agency (please check one)
Service Provider or Service Provider Agent

6. Reassigned Numbers Database Administrator (RNDA)
Reassigned Numbers Database Administrator (RNDA)
Met
RNDA provided timely and courteous service in the upload process for disconnected
TNs.

7. Reassigned Numbers Database (RND)

X

Not Met

N/A

Reassigned Numbers Database (RND)
Met
RND provided Service Provider and Service Provider Agents the ability to effectively upload
disconnected TNs and access reports.

Not
Met

N/A

Not
Met

N/A

Not
Met

N/A

X

8. RNDA Website
RNDA Website
Met
The RNDA website, www.reassigned.us, was accessible and easy to navigate, and contained
accurate and up-to-date information.

X

9. Miscellaneous RNDA Functions
Miscellaneous RNDA Functions
Met
RNDA representative(s) provided customer service and assistance when needed (for example,
Help Desk support), and responded to inquiries in a timely manner.

X

10. Overall Assessment of the RNDA
Overall Assessment of the RNDA
Met
Based upon your experiences in the current performance year, how would you rate the RNDA's
overall service?

11. Comments on Assessment of the RNDA
Comments on Assessment of the RNDA
None

X

Not
Met

N/A