Annual SMP/SHIP National
Training Conference Survey
Extension without change of a currently approved collection
No
Regular
07/31/2023
Requested
Previously Approved
36 Months From Approved
07/31/2023
526
364
132
91
0
0
The Office of Healthcare Information
and Counseling (OHIC) within the Administration for Community
Living (ACL) hosts an annual national training conference for the
federally funded programs that it administers. The audience for
this training conference includes attendees from State Health
Insurance Assistance Program (SHIP) and Senior Medicare Patrol
(SMP) programs, which are two nationally recognized programs that
provide Medicare information and counseling to Medicare
beneficiaries and help, fight Medicare fraud through prevention and
education. Grantee leadership is required to attend this training
annually to ensure they receive critical information and technical
assistance needed to help them successfully meet the requirements
of their grant awards. Grantees are encouraged to bring up to three
(3) people from each program. Programs operate in each of the 50
states, the District of Columbia, Guam, Puerto Rico, and the US
Virgin Islands. Section 4360(f) of OBRA 1990 created the State
Health Insurance Assistance Program (SHIP) and requires the
Secretary to support a national network of grantees to provide
outreach and assistance to Medicare beneficiaries. In addition,
under Public Law 104-208, the Omnibus Consolidated Appropriations
Act of 1997, Congress established the Senior Medicare Patrol
Projects in order to further curb losses to the Medicare program.
The Senate Committee noted that retired professionals, with
appropriate training, could serve as educators and resources to
assist Medicare beneficiaries and others to detect and report
error, fraud and abuse. This tool provides ACL an opportunity to
assess the success and impact of the training provided to the SHIP
and SMP grantees by ACL along with determining the future training
needs of the program grantees. Section 301 of the Public Health
Service Act (42 U.S.C. § 241) is the authorizing law for data
collections within the Department of Health and Human Services
(HHS). Specifically, agencies within HHS should “collect and make
available through publications and other appropriate means…research
and other activities.” The March 3, 1998, White House Memorandum,
“Conducting Conversations with America to Further Improve Customer
Service,” directs agencies “to track customer service measurements,
then take necessary actions to change or improve how the agency
operates, as appropriate. Integrate what your agency learns from
its customers with your agency's strategic plans, operating plans,
and performance measures required by the Government Performance and
Results Act of 1993, reporting on financial and program performance
under the Chief Financial Officers Act of 1990, and the Government
Management Reform Act of 1994.” The information collected in this
survey is necessary to ensure that ACL is meeting the technical
assistance needs of the attendees and to capture valuable feedback
to be used for future training meetings. By gathering feedback on
the quality of the training and content provided, we can ensure
attendee satisfaction and gather information for future planning.
ACL administers a contract to develop and provide the training
conference evaluation tool for ACL’s approval.
There is a program change
increase of 162 respondents and a 41 annual burden hour increase.
ACL assessed usage of the evaluation and increased number of
possible attendees causing a program change increase, there are no
revisions to the conference evaluation.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.