A11-23-8 PPS Toll-Free Survey

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

Documents and Forms

Document Name Document Type
A11-23-8 AM Toll-Free Survey- Version 2 - revised 6-15-21.docx Other-Attachment
A11-23-8 AM Toll-Free Survey- Version 2 - revised 6-15-21.docx Other-Attachment
A11-23-8 Accounts Management Toll-Free Survey Supporting Statement 2023 JD.docx A11-23-8 PPS Toll-Free Survey Supporting Statement - updated IC Document
A11-23-8 Accounts Management Toll-Free Survey Supporting Statement 2023 JD.docx A11-23-8 PPS Toll-Free Survey Supporting Statement - updated IC Document

Information Collection (IC) Details

IC Title:	A11-23-8 PPS Toll-Free Survey	Agency IC Tracking Number:

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Attachment			A11-23-8 AM Toll-Free Survey- Version 2 - revised 6-15-21.docx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 4,800	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	4,800	2,800	2,000
Annual IC Time Burden (Hours)	400	233	167
Annual IC Cost Burden (Dollars)	0	0	0

Documents for IC

Title	Document	Date Uploaded
A11-23-8 PPS Toll-Free Survey Supporting Statement - updated	A11-23-8 Accounts Management Toll-Free Survey Supporting Statement 2023 JD.docx	07/07/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.