3170-0069 60-day FRN (published)

14610

Federal Register / Vol. 88, No. 46 / Thursday, March 9, 2023 / Notices

BUREAU OF CONSUMER FINANCIAL
PROTECTION
[Docket No. CFPB–2023–0019]

Agency Information Collection
Activities: Comment Request
Bureau of Consumer Financial
Protection.
ACTION: Notice and request for comment.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995
(PRA), the Consumer Financial
Protection Bureau (Bureau or CFPB) is
requesting the extension of the Office of
Management and Budget’s (OMB’s)
approval for an existing information
collection titled ‘‘Consumer Response
Company Response Survey’’ approved
under OMB Control Number 3170–0069.
DATES: Written comments are
encouraged and must be received on or
before May 8, 2023 to be assured of
consideration.
SUMMARY:

You may submit comments,
identified by the title of the information
collection, OMB Control Number (see
below), and docket number (see above),
by any of the following methods:
• Federal eRulemaking Portal:
https://www.regulations.gov. Follow the
instructions for submitting comments.
• Email: [email protected].
Include Docket No. CFPB–2023–0019 in
the subject line of the email.
• Mail/Hand Delivery/Courier:
Comment Intake, Consumer Financial
Protection Bureau (Attention: PRA
Office), 1700 G Street NW, Washington,
DC 20552. Because paper mail in the
Washington, DC area and at the Bureau
is subject to delay, commenters are
encouraged to submit comments
electronically.
Please note that comments submitted
after the comment period will not be
accepted. In general, all comments
received will become public records,
including any personal information
provided. Sensitive personal
information, such as account numbers
or Social Security numbers, should not
be included.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Anthony May,
PRA Officer, at (202) 841–0544, or
email: [email protected]. If you
require this document in an alternative
electronic format, please contact CFPB_
[email protected]. Please do not
submit comments to these email boxes.
SUPPLEMENTARY INFORMATION:
Title of Collection: Consumer
Response Company Response Survey.
OMB Control Number: 3170–0069.

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Type of Review: Extension without
change of a currently approved
collection.
Affected Public: Individuals or
households.
Estimated Number of Respondents:
66,700.
Estimated Total Annual Burden
Hours: 4,669.
Abstract: The Bureau will use this
information collection to garner
consumer feedback through an optional
survey at the end of the consumer
complaint process. Through the existing
survey, consumers have the option to
provide feedback on the company’s
response to and handling of their
complaint. The results of this feedback
are shared with the company that
responded to the complaint to inform its
complaint handling. The Bureau also
uses this feedback as one of several
inputs to inform its work to assess the
accuracy, completeness, and timeliness
of company responses to consumer
complaints.
This information collection asks three
questions about the company’s response
to and handling of any complaint and
requires a narrative description in
support of any provided answers.
Positive feedback about the company’s
handling of the consumer’s complaint
would be reflected by affirmative
answers to each question and by the
narrative in support of each answer. The
Company Response Survey allows
consumers to offer both positive and
negative feedback on their complaint
experience.
Request for Comments: Comments are
invited on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB’s approval. All
comments will become a matter of
public record.
Anthony May,
Paperwork Reduction Act Officer, Consumer
Financial Protection Bureau.
[FR Doc. 2023–04796 Filed 3–8–23; 8:45 am]
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DEPARTMENT OF DEFENSE
Department of the Army, Corps of
Engineers
Inland Waterways Users Board
Meeting Notice
Department of the Army, U.S.
Army Corps of Engineers, DoD.
ACTION: Notice of open Federal Advisory
Committee meeting.
AGENCY:

The Department of the Army
is publishing this notice to announce
the Federal Advisory Committee
meeting of the U.S. Army Corps of
Engineers, Inland Waterways Users
Board (Board). This meeting is open to
the public. For additional information
about the Board, please visit the
committee’s website at https://
www.iwr.usace.army.mil/Missions/
Navigation/Inland-Waterways-UsersBoard/.
DATES: The Army Corps of Engineers,
Inland Waterways Users Board will
conduct a meeting from 9 a.m. to 2:30
p.m. EST on April 13, 2023.
ADDRESSES: The Inland Waterways
Users Board meeting will be conducted
at the Senator John Heinz History
Center, 1212 Smallman Street,
Pittsburgh, Pennsylvania 15222, 412–
454–6000. The online virtual portion of
the Inland Waterways Users Board
meeting can be accessed at https://
usace1.webex.com/meet/ndc.nav,
Public Call-in: USA Toll-Free 844–800–
2712, USA Caller Paid/International
Toll: 1–669–234–1177 Access Code: 199
117 3596, Security Code 1234.
FOR FURTHER INFORMATION CONTACT: Mr.
Mark R. Pointon, the Designated Federal
Officer (DFO) for the committee, in
writing at the Institute for Water
Resources, U.S. Army Corps of
Engineers, ATTN: CEIWR–GN, 7701
Telegraph Road, Casey Building,
Alexandria, VA 22315–3868; by
telephone at 703–428–6438; and by
email at [email protected].
Alternatively, contact Mr. Steven D.
Riley, an Alternate Designated Federal
Officer (ADFO), in writing at the
Institute for Water Resources, U.S. Army
Corps of Engineers, ATTN: CEIWR–
NDC, 7701 Telegraph Road, Casey
Building, Alexandria, VA 22315–3868;
by telephone at 703–659–3097; and by
email at [email protected].
SUPPLEMENTARY INFORMATION: This
committee meeting is being held under
the provisions of Chapter 10 of title 5,
United States Code (U.S.C.) (commonly
known as the ‘‘Federal Advisory
Committee Act’’ or ‘‘FACA’’), section
552b of title 5, U.S.C. (commonly
known as the ‘‘Government in the
SUMMARY:

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