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11182021-Email for Customer Service Survey.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

email

OMB: 0925-0648

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INTRODUCTORY EMAIL

(OMB#: 0925-0648)

Dear Colleague:

The Office of Research Services (ORS), Events Management Branch asks for five minutes of your time to provide feedback on recent ASL interpreting services you have requested and/or received. As a key stakeholder invested in the outcomes that ASL Interpreting Services delivers, your feedback is a valuable piece of information that can be used to improve our services. Your feedback will be combined with others, analyzed by the ORS Office of Quality Management (OQM), and will remain confidential.

NOTE: This survey must be completed in one sitting. If it times out or you exit the survey before you have finished answering the questions, you will have to start over.

We would appreciate hearing from you by [TBD] . We will keep the NIH community informed of the results and our future direction. Click on the link below to take the survey.

(Link to survey)

Due to firewall constraints, the survey can be accessed only on NIH computers or other VPNenabled NIH devices. If you encounter any issues with survey access, appearance, or 508 compliance, please contact Dr. Janice Rouiller and Isaiah Crisp with the NIH Office of Research Services (ORS) Office of Quality Management (OQM) at [email protected]

Thank you for your participation.

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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorBrosious, Gail (NIH/OD/ORS) [E]
File Modified0000-00-00
File Created2023-08-26

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