60-day FRN - 2900-0770 - Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA VHA NCA) - pub 08022023

60-Day FRN_2900-0770_Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery_published 08022023.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA, VHA, NCA)

60-day FRN - 2900-0770 - Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA VHA NCA) - pub 08022023

OMB: 2900-0770

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50952

Federal Register / Vol. 88, No. 147 / Wednesday, August 2, 2023 / Notices

below. On July 28, 2023, OFAC
determined that circumstances no
longer warrant the inclusion of the
following persons on the SDN List
under the relevant authority.

FOR FURTHER INFORMATION CONTACT:

Individuals
1. CASIMIRO, Didier, Moscow, Russia;
DOB 15 Nov 1966; POB Vilvoorde, Belgium;
Gender Male (individual) [VENEZUELA–
EO13850] (Linked To: ROSNEFT TRADING
S.A.).
Individual was designated, and property
and interests in property blocked, pursuant
to Executive Order 13850 of November 1,
2018, ‘‘Blocking Property of Additional
Persons Contributing to the Situation in
Venezuela,’’ as amended by Executive Order
13857 of January 25, 2019, ‘‘Taking
Additional Steps To Address the National
Emergency With Respect to Venezuela.’’
2. ROTONDARO COVA, Carlos Alberto
(a.k.a. ROTONDARO COVA, Carlos; a.k.a.
ROTONDARO, Carlos), Capital District,
Venezuela; DOB 11 Sep 1965; citizen
Venezuela; Gender Male; Cedula No.
6157070 (Venezuela); Passport 083445280
(Venezuela) expires 29 Jan 2019; alt. Passport
022740782 (Venezuela) expires 24 May 2014;
Former President of the Board of Directors of
the Venezuelan Institute of Social Security
(IVSS) (individual) [VENEZUELA].
Individual was designated, and property
and interests in property blocked, pursuant
to Executive Order 13692 of March 8, 2015,
‘‘Blocking Property and Suspending Entry of
Certain Persons Contributing to the Situation
in Venezuela.’’
Dated: July 28, 2023.
Andrea M. Gacki,
Director, Office of Foreign Assets Control,
U.S. Department of the Treasury.
[FR Doc. 2023–16459 Filed 8–1–23; 8:45 am]
BILLING CODE 4810–AL–P

DEPARTMENT OF THE TREASURY
Office of Foreign Assets Control
Notice of OFAC Sanctions Actions

The U.S. Department of the
Treasury’s Office of Foreign Assets
Control (OFAC) is publishing the names
of one or more persons that have been
placed on OFAC’s Specially Designated
Nationals and Blocked Persons List
(SDN List) based on OFAC’s
determination that one or more
applicable legal criteria were satisfied.
All property and interests in property
subject to U.S. jurisdiction of these
persons are blocked, and U.S. persons
are generally prohibited from engaging
in transactions with them.
DATES: See SUPPLEMENTARY INFORMATION
section for applicable date.

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Electronic Availability
The SDN List and additional
information concerning OFAC sanctions
programs are available on OFAC’s
website (https://www.treasury.gov/ofac).
Notice of OFAC Action(s)
On July 27, 2023, OFAC determined
that the property and interests in
property subject to U.S. jurisdiction of
the following person are blocked under
the relevant sanctions authority listed
below.
Individual
1. YUSUF, Abdiweli Mohamed (a.k.a. AW–
MAHAMUD, Abdiweli; a.k.a. WALAAC, InaWaran), Bari, Somalia; DOB 1982; alt. DOB
1981; alt. DOB 1980; nationality Somalia;
Gender Male; Secondary sanctions risk:
section 1(b) of Executive Order 13224, as
amended by Executive Order 13886
(individual) [SDGT] (Linked To: ISIS–
SOMALIA).
Designated pursuant to section 1(a)(iii)(A)
of Executive Order 13224 of September 23,
2001, ‘‘Blocking Property and Prohibiting
Transactions With Persons Who Commit,
Threaten to Commit, or Support Terrorism,’’
66 FR 49079, as amended by Executive Order
13886 of September 9, 2019, ‘‘Modernizing
Sanctions To Combat Terrorism,’’ 84 FR
48041 (E.O. 13224, as amended), for having
acted or purported to act for or on behalf of,
directly or indirectly, ISIS–SOMALIA, a
person whose property and interests in
property are blocked pursuant to E.O. 13224.
Dated: July 27, 2023.
Andrea M. Gacki,
Director, Office of Foreign Assets Control,
U.S. Department of the Treasury.

Office of Foreign Assets
Control, Treasury.
ACTION: Notice.
AGENCY:

SUMMARY:

OFAC: Andrea Gacki, Director, tel.:
202–622–2490; Associate Director for
Global Targeting, tel.: 202–622–2420;
Assistant Director for Licensing, tel.:
202–622–2480; Assistant Director for
Regulatory Affairs, tel.: 202–622–4855;
or the Assistant Director for Sanctions
Compliance & Evaluation, tel.: 202–622–
2490.
SUPPLEMENTARY INFORMATION:

[FR Doc. 2023–16373 Filed 8–1–23; 8:45 am]
BILLING CODE 4810–AL–P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0770]

Agency Information Collection
Activity: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery (VBA, VHA,
NCA)
Department of Veterans Affairs.
Notice.

AGENCY:
ACTION:

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The Department of Veterans
Affairs (VA) is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of a currently approved
collection, and allow 60 days for public
comment in response to the notice.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before October 2, 2023.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), Department of Veterans
Affairs, 810 Vermont Avenue NW,
Washington, DC 20420 or email to
[email protected]. Please refer to
‘‘OMB Control No. 2900–0770’’ in any
correspondence. During the comment
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), 810 Vermont Avenue
NW, Washington, DC 20420, (202) 266–
4688 or email [email protected].
Please refer to ‘‘OMB Control No. 2900–
0770’’ in any correspondence.
SUPPLEMENTARY INFORMATION:
Under the PRA of 1995, Federal
agencies must obtain approval from the
Office of Management and Budget
(OMB) for each collection of
information they conduct or sponsor.
This request for comment is being made
pursuant to section 3506(c)(2)(A) of the
PRA.
With respect to the following
collection of information, VA invites
comments on: (1) whether the proposed
collection of information is necessary
for the proper performance of VA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VA’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: Public Law 104–13; 44
U.S.C. 3501–3521.
SUMMARY:

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Federal Register / Vol. 88, No. 147 / Wednesday, August 2, 2023 / Notices
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery (VBA, VHA,
NCA).
OMB Control Number: 2900–0770.
Type of Review: Revision of a
currently approved collection.
Abstract: Executive Order 12862
directs Federal agencies to provide
service to the public that matches or
exceeds the best service available in the
private sector. In order to work
continuously to ensure that our
programs are effective and meet our
customers’ needs, the Department of
Veterans Affairs (VA) seeks to obtain
OMB approval of a generic clearance to
collect qualitative feedback on our
service delivery for Veterans Benefits
Administration (VBA); Veterans Health
Administration (VHA); and National
Cemetery Administration (NCA). By
qualitative feedback, we mean
information that provides useful
insights on perceptions and opinions,
but not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
The proposed information collection
activity provides a means to garner
qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with the Administration’s
commitment to improving service
delivery. This feedback will provide
insights into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication,
training, or changes in operations might
improve delivery of products or
services. These collections will allow
for ongoing, collaborative, and
actionable communications between the
VA and its customers and stakeholders.
It will also allow feedback to contribute
directly to the improvement of program
management.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the provision of
services will be unavailable to the
Agency.
The Agency will only submit
information collections for approval
under this generic clearance if it meets
the following conditions:
• The collections are voluntary;

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• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
The types of collections that this
generic clearance covers include, but are
not limited to, Program Satisfaction
Surveys; Focus Groups; Customer
Comment Cards; Small Discussion
Groups of customers, potential
customers, delivery partners, or other
stakeholders; Cognitive Laboratory
Studies, such as those used to refine
questions or assess usability of a
website; Qualitative Customer
Satisfaction Surveys, such as posttransaction surveys and opt-out web
surveys; In-person Observation Testing,
such as website or software usability
tests; and Patient Surveys. As a general
matter, information collections under
this clearance will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Affected Public: Individuals or
Households; Businesses and
Organizations; State, Local or Tribal
Government.
Estimated Annual Burden: 256,000
total hours.
Program Satisfaction Surveys: 75,000.
Focus Groups: 32,000.
Customer Comment Cards: 7,500.
Small Discussion Groups: 2,750.
Cognitive Laboratory Studies: 30,000.

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Qualitative Customer Satisfaction
Surveys: 62,500.
In-Person Observation Testing: 6,000.
Patient Surveys: 40,250.
Estimated Average Burden Per
Respondent:
Program Satisfaction Surveys: 30
minutes.
Focus Groups: 60 minutes.
Customer Comment Cards: 30
minutes.
Small Discussion Groups: 30 minutes.
Cognitive Laboratory Studies: 60
minutes.
Qualitative Customer Satisfaction
Surveys: 30 minutes.
In-Person Observation Testing: 30
minutes.
Patient Surveys: 30 minutes.
Frequency of Response: Once.
Estimated Number of Respondents:
450,000 total.
Program Satisfaction Surveys:
150,000.
Focus Groups: 32,000.
Customer Comment Cards: 15,000.
Small Discussion Groups: 5,500.
Cognitive Laboratory Studies: 30,000.
Qualitative Customer Satisfaction
Surveys: 125,000.
In-Person Observation Testing:
12,000.
Patient Surveys: 80,500.
By direction of the Secretary.
Maribel Aponte,
VA PRA Clearance Officer, Office of
Enterprise and Integration/Data Governance
Analytics, Department of Veterans Affairs.
[FR Doc. 2023–16415 Filed 8–1–23; 8:45 am]
BILLING CODE 8320–01–P

DEPARTMENT OF VETERANS
AFFAIRS
Health Services Research and
Development Service Scientific Merit
Review Board, Notice of Meeting
The Department of Veterans Affairs
(VA) gives notice under the Federal
Advisory Committee Act, 5 U.S.C. ch.
10, that a meeting of the Health Services
Research and Development Service
Scientific Merit Review Board
(hereinafter the Board) will be held
August 30, 2023, via Webex. The
meeting will be held between noon and
1:30 p.m. EST. The meeting will be
partially closed to the public from
12:15–1:30 p.m. EST for the discussion,
examination and reference to the
research applications and scientific
review. Discussions will involve
reference to staff and consultant
critiques of research proposals.
Discussions will deal with scientific
merit of each proposal and
qualifications of personnel conducting

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