Saguaro National Park Visitor Survey
Programmatic Clearance Process for NPS-Sponsored Public Surveys
SAGU Mailback Survey.1.31.2022
Saguaro National Park Visitor Survey
OMB: 1024-0224
OMB CONTROL NUMBER: ####-####
SAGU VISITOR SURVEY Mail-Back Survey
PAPERWORK REDUCTION ACT STATEMENT: The National Park Service is authorized by the NPS Research Mandate (54 USC 100702) to collect this information. This information will be used by NPS Managers and Planning staff in Saguaro National Park in future initiatives related to the visitor use and resource management within the site.. Response to this request is voluntary. No action may be taken against you for refusing to supply the information requested. The permanent data will be anonymous. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.
BURDEN ESTIMATE Public reporting burden for this form is estimated to average 15 minutes per response. Please direct comments regarding the burden estimate or any other aspect of this form to: Dr. Jake Jorgenson, RRC Associates, [email protected] (email); or Bret Meldrum, Chief of the Social Science Program at [email protected] (email).
Mail Back Based Questions
On your recent visit to Saguaro National Park you agreed to participate in a survey from NPS about your trip. Please have the adult in your group (at least 18 years old) having the next birthday complete this questionnaire. In this questionnaire, your personal group is defined as you and anyone with whom you visited Saguaro National Park on this trip, such as a spouse, family, friends, etc. This does not include the larger group that you might have traveled with, such as a school, church, scout, or tour group.
A visit is defined as the day in which you were contacted to complete the questionnaire. A trip is defined as the total extent of time away from your personal residence that could include multiple visits to Saguaro.
Prior to this trip, how did you obtain information such as directions, accommodations, availabilities of activities, etc. to plan to your visit to Saguaro National Park? Please mark (●) all that apply.
Previous visits
Friends/relatives/word of mouth
Inquiry to park via phone, mail, or email
Official Saguaro National Park website [(nps.gov/SAGU)]
Other website (Please specify) ______________________
Official National Park Service mobile app
Local businesses (hotels, restaurants, etc.)
Maps/brochures
Newspaper/magazine articles
Other units of the National Park System (NPS)
School class/program
Social media (such as Facebook, Twitter, etc.)
State welcome center/visitor bureaus/chamber of commerce
Television/radio programs/DVDs
Did not obtain information prior to this visit
Did you get safety information about Saguaro from any of the following sources? Please mark (●) all that apply.
A staff member at the Saguaro Visitor Center
Another visitor
Friend or family member
Park newspaper, map, or brochure
A guidebook
The news media (television/radio/newspaper)
Official Saguaro National Park website [(nps.gov/SAGU)]
Official Saguaro National Park social media account(s)
Other website(s) or social media account(s)
Saguaro National Park signs
Other (please describe) ____________________________
No new information, I was already informed about safety at Saguaro
Did you have the information about Saguaro you needed on this trip? Please mark (●) one.
Yes
No Please specify the information you needed but didn’t have on this trip:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
If you live in the greater Tucson area, what local news sources do you use (newspaper, radio, social media, bulletin board, HOA, community leader, etc.)?
__________________________________________________________________________________________________________________________________________________________
On your recent trip to Saguaro National Park, which one of the following entrance fees applied to you personally? Please mark (●) one.
Did not pay a fee or use a pass to enter the park
7-day entrance pass
Annual pass for Saguaro National Park
America the Beautiful-National Parks and Federal Recreation Lands
Senior Pass
Access Pass
Military Pass
Fee was included in Tour Package
One-day fee (e.g., single-day entry fee)
Don’t know/Unsure
Other (Please specify:) _______________________________
What forms of transportation did you and your group use to travel between your overnight accommodations or home and Saguaro National Park? Please mark (●) all that apply.
Private vehicle (car, SUV, pickup, RV, motorcycle, etc.)
Rental vehicle
Taxi/limousine/Uber
Bicycle
On foot
On horseback
Hotel shuttle van/courtesy bus
Package tour motorcoach/bus
Outfitter/commercial tour van/shuttle
Other (Please specify: ___________________)
On this trip, in which of the following activities did you personally participate in while visiting Saguaro National Park? Please mark (●) all that apply.
1) Viewing wildlife
2) Viewing scenery, natural features, wildflowers, etc.
3) Creative arts (photography, drawing, painting, writing)
4) Visiting a cultural or historic site
5) Nature study
6) Driving for pleasure
7) Walking short distance (less than 1 hour)
8) Day hiking (1 hour or more)
9) Bicycling (Non-electric)
10) E-biking
11) Running/jogging
12) Overnight backpacking
14) Family gathering (e.g., reunion, wedding)
15) Picnicking
16) Foraging/collecting edibles (e.g., cactus fruit)
17) Horseback/mule riding
18) Visiting Petroglyphs
19) Ranger programs
20) Junior ranger programs
21) Exhibits
22) Other (Please specify) _______________________
Of the activities listed in the previous question, which was your primary activity during your visit to Saguaro National Park on the day you were contacted for this survey?
#______________________
OR
I did not have a primary activity on this trip to Saguaro National Park.
(If selected day hiking) Approximately how much time did you spend hiking during your recent visit to Saguaro National Park? Please mark (●) only one response for your entire visit.
About an hour
1-2 hours
3-5 hours
5-8 hours
More than 8 hours
(If selected horseback/mule riding) Approximately how much time did you spend horseback/mule riding during your recent visit to Saguaro National Park? Please mark (●) only one response for your entire visit.
About an hour
1-2 hours
3-5 hours
5-8 hours
More than 8 hours
People are motivated to visit a National Park Service site for a variety of reasons. How important to you were each of the following experiences as a reason for visiting Saguaro National Park on your recent trip? Please mark (●) one for each row.
|
Not at all important |
Slightly important |
Moderately important |
Very Important |
Extremely Important |
|
1 |
2 |
3 |
4 |
5 |
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1 |
2 |
3 |
4 |
5 |
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2 |
3 |
4 |
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1 |
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3 |
4 |
5 |
Of the reasons listed in the previous question, which was the most important reason for you to visit Saguaro National Park on this trip?
___ Number most important reason from above.
The following two questions identify the strengths and weaknesses in the site’s visitor experience. Park unit managers rely on this information to make decisions that benefit the general public.
What did you like most about your visit to Saguaro National Park?
1.________________________________________________________________________________
2.________________________________________________________________________________3.________________________________________________________________________________
Not applicable
What did you like least about your visit to Saguaro National Park?
1._______________________________________________________________________________
2._______________________________________________________________________________3._______________________________________________________________________________
Not applicable
Before you arrived at the park, did you think it might be difficult finding parking in Saguaro? Please mark (●) only one response.
Yes
No
I didn’t have any expectations.
During your visit to Saguaro National Park, did you personally have any difficulty finding parking?
Yes
No
N/A, didn’t park
If you had difficulties finding parking, where did you experience these difficulties?
_______________________________________________________________________________
To what extent do you agree or disagree with each of the following statements?
|
Strongly Disagree |
Somewhat Disagree |
Neither Agree nor Disagree |
Somewhat Agree |
Strongly Agree |
Don’t Know/Not Sure |
Saguaro National Park is a safe place to visit |
1 |
2 |
3 |
4 |
5 |
X |
Saguaro National Park is too crowded |
1 |
2 |
3 |
4 |
5 |
X |
Natural resources in Saguaro National Park are in pristine condition |
1 |
2 |
3 |
4 |
5 |
X |
The entrance fee for Saguaro National Park is too high |
1 |
2 |
3 |
4 |
5 |
X |
Vandalism and crime are not a problem in Saguaro National Park |
1 |
2 |
3 |
4 |
5 |
X |
Saguaro National Park is not accessible to persons with physical disabilities |
1 |
2 |
3 |
4 |
5 |
X |
Historical and cultural features in Saguaro National Park are well maintained/preserved |
1 |
2 |
3 |
4 |
5 |
X |
Development of adjacent areas detracts from visitors' experience at Saguaro National Park |
1 |
2 |
3 |
4 |
5 |
X |
In your opinion, are there other local area attractions or services that Saguaro National Park should work with to provide experiences or services?
Yes Please specify other local area attractions or services:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
No
It is the National Park Service’s responsibility to protect this park’s natural and cultural resources/attributes and visitor experiences that depend on these resources or attributes. How important is the protection of the following to you and your personal group? Please select only one answer for each resource/attribute/experience.
Not at all important
Slightly important
Moderately important
Very important
Extremely important
Clean water
O
O
O
O
O
Clean air
O
O
O
O
O
Scenic views
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Natural viewscape without development
O
O
O
O
O
Dark night skies
O
O
O
O
O
Wilderness values (solitude, primitive/remote recreation, self-reliance)
O
O
O
O
O
Native plants
O
O
O
O
O
Wildlife
O
O
O
O
O
Cultural sites
O
O
O
O
O
Recreational opportunities
O
O
O
O
O
Interpretive/information programs
O
O
O
O
O
Access to parking at hiking trails
O
O
O
O
O
Visitor Center
O
O
O
O
O
Paved roads
O
O
O
O
O
Other ______________________
O
O
O
O
O
How did the number of people you encountered in Saguaro National Park affect your overall experience on your visit?
5 - Added greatly to my experience
4 - Added somewhat to my experience
3 - Had no effect on my experience
2 - Detracted somewhat from my experience
1 - Detracted greatly from my experience
A) On the list below, please mark whether or not you and your group visited each of the following sites at Saguaro National Park. Please use the map to help you locate the site.
B) For the locations that you visited, how crowded did you feel at these locations? Please mark (●) one for each location you visited.
Site |
Visited? |
(If visited) How crowded |
|||||
No |
Yes |
Not at all crowded |
Slightly crowded |
Moderately crowded |
Very crowded |
Extremely crowded |
|
Rincon Mountain District (East District) |
|||||||
Rincon Mountain Visitor Center |
O |
O |
O |
O |
O |
O |
O |
Cactus Forest Loop Drive (via the one-way road) |
O |
O |
O |
O |
O |
O |
O |
Javelina Picnic Area (via two-way road) |
O |
O |
O |
O |
O |
O |
O |
Douglass Springs Trail |
O |
O |
O |
O |
O |
O |
O |
Broadway Trail |
O |
O |
O |
O |
O |
O |
O |
Loma Alta Trail |
O |
O |
O |
O |
O |
O |
O |
Wildhorse Trail |
O |
O |
O |
O |
O |
O |
O |
Miller Creek Trail |
O |
O |
O |
O |
O |
O |
O |
Turkey Creek Trail |
O |
O |
O |
O |
O |
O |
O |
Site |
Visited? |
(If visited) How crowded |
|||||
No |
Yes |
Not at all crowded |
Slightly crowded |
Moderately crowded |
Very crowded |
Extremely crowded |
|
Tucson Mountain District (West District) |
|||||||
Red Hills Visitor Center |
O |
O |
O |
O |
O |
O |
O |
Golden Gate Road (off Sandario Road) |
O |
O |
O |
O |
O |
O |
O |
Hohokam Road (off Kinney Road) |
O |
O |
O |
O |
O |
O |
O |
Cam-Boh Picnic Area |
O |
O |
O |
O |
O |
O |
O |
Pictured Rocks Road east of Cam-Boh Picnic Area |
O |
O |
O |
O |
O |
O |
O |
El Camino Del Cerro Trail |
O |
O |
O |
O |
O |
O |
O |
Ringtail Trail |
O |
O |
O |
O |
O |
O |
O |
Belmont / Abbington Trail |
O |
O |
O |
O |
O |
O |
O |
Scenic Trail |
O |
O |
O |
O |
O |
O |
O |
Cactus Wren Trail |
O |
O |
O |
O |
O |
O |
O |
Golden Gate Multi-use Trail |
O |
O |
O |
O |
O |
O |
O |
King Canyon Trail |
O |
O |
O |
O |
O |
O |
O |
Of the areas you visited in the previous question, which was the highest priority location for your visit?
___ Number for higher priority location.
If you were to visit Saguaro National Park in the future, would you be interested in taking a guided tour, ranger-led program, or attending special lectures? Please mark (●) all that apply)
Yes, guided tour
Yes, ranger-led program
Yes, attending special lectures
None of the above
If you were to visit Saguaro National Park in the future, are there specific subjects you would like to learn about?
Yes Please specify subjects you would like to learn about: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
No
If you were to visit Saguaro National Park in the future, what is your preferred way to learn about information while in the park?
List of Saguaro’s learning/interpretive options
How would you rate the quality of the park facilities, visitor services, and recreational opportunities in Saguaro National Park? Please mark (●) one for each row.
|
Very Poor |
Poor |
Average |
Good |
Very Good |
Not Used or Not Available |
Visitor Center Amenities |
||||||
Overall rating of Visitor Center |
1 |
2 |
3 |
4 |
5 |
X |
Indoor exhibits |
1 |
2 |
3 |
4 |
5 |
X |
Outdoor exhibits |
1 |
2 |
3 |
4 |
5 |
X |
Park film |
1 |
2 |
3 |
4 |
5 |
X |
Visitor Center restrooms |
1 |
2 |
3 |
4 |
5 |
X |
Bookstores |
1 |
2 |
3 |
4 |
5 |
X |
Park Facilities |
||||||
Trailhead/park restrooms |
1 |
2 |
3 |
4 |
5 |
X |
Walkways/trails |
1 |
2 |
3 |
4 |
5 |
X |
Roads |
1 |
2 |
3 |
4 |
5 |
X |
Backcountry campgrounds and/or picnic areas |
1 |
2 |
3 |
4 |
5 |
X |
Visitor Services |
||||||
Assistance from park employees |
1 |
2 |
3 |
4 |
5 |
X |
Park map or brochure |
1 |
2 |
3 |
4 |
5 |
X |
Ranger programs |
1 |
2 |
3 |
4 |
5 |
X |
Value for entrance fee paid |
1 |
2 |
3 |
4 |
5 |
X |
Park website |
1 |
2 |
3 |
4 |
5 |
X |
Social media (Instagram, Facebook, Twitter, etc.) |
1 |
2 |
3 |
4 |
5 |
X |
Other services (Please specify:______________________) |
1 |
2 |
3 |
4 |
5 |
X |
Recreation Opportunities |
||||||
Learning about nature, history, or culture |
1 |
2 |
3 |
4 |
5 |
X |
Outdoor recreation (sightseeing, camping, bicycling, hiking, etc.) |
1 |
2 |
3 |
4 |
5 |
X |
What is your zip code, or home country if not US?
OR ______________________________________
What is your age?
Years
What is your gender? ____________________
Are you of Hispanic, Latino or Spanish Origin? Please mark (●) one
Yes
No
What is your race? Please mark (●) all that apply
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or other Pacific Islander
White
What is the highest degree or level of school you have completed? Please mark (●) one.
Less than high school/some high school
High school graduate
Vocational/trade school certificate
Some college
Associate Degree (AA, AS, etc.)
Bachelor’s Degree (BA, BS, AB, etc.)
Master’s Degree (MS, MA, MEd, etc.)
Professional Degree (MD, DD, etc.)
Doctorate Degree (PhD, EdD, etc.)
Which category best represents your annual household income? Please mark (●) one.
Less than $25,000
$25,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 - $149,999
$150,000 - $199,999
$200,000 or more
Do not wish to answer
Including yourself, how many people are in your household?
People
When visiting an area such as Saguaro National Park, what language do you prefer to use? Please mark (●) one for speaking and one for reading.
|
English |
Spanish |
Other language |
Speaking |
|
|
|
Reading |
|
|
|
Have you been able to find information about Saguaro in your preferred language?
Yes
No
N/A – I don’t look for information.
Is there anything else you would like to tell us about Saguaro National Park’s facilities, services, or recreational opportunities?
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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| Author | ITRR2 |
| File Modified | 0000-00-00 |
| File Created | 2023-08-18 |
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