30 Day Federal Register Notice

8084

Federal Register / Vol. 87, No. 29 / Friday, February 11, 2022 / Notices

DEPARTMENT OF TRANSPORTATION
Office of the Secretary
[OST Docket No. DOT–OST–2011–0022]

Notice of Submission of Proposed
Information Collection to OMB Agency
Request for Renewal of a Previously
Approved Collection: Online
Complaint/Comment Form for ServiceRelated Issues in Air Transportation
Office of the Secretary,
Department of Transportation.
ACTION: Notice and request for
comments.
AGENCY:

In compliance with the
Paperwork Reduction Act of 1995, this
notice announces that the request for
reinstatement of an OMB Control
Number for the Information Collection
Request (ICR) abstracted below is being
forwarded to the Office of Management
and Budget (OMB) for review and
comment. A Federal Register Notice
with a 60-day comment period soliciting
comments on the following information
collection was published on November
29, 2021.
DATES: Comments on this notice must be
received by March 14, 2022.
ADDRESSES: Send comments regarding
the burden estimate, including
suggestions for reducing the burden, to
the Office of Management and Budget,
Attention: Desk Officer for the Office of
the Secretary of Transportation, 725
17th Street NW, Washington, DC 20503.
Comments may also be sent via email to
SUMMARY:

OMB at the following address: oira_
[email protected].
FOR FURTHER INFORMATION CONTACT:
Daeleen Chesley, Office of the Secretary,
Office of Aviation Consumer Protection
(C–70), Department of Transportation,
1200 New Jersey Ave. SE, Washington,
DC 20590, 202 366–6792 (voice) or at
[email protected].
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2105–0568.
Title: Reinstatement of the Office of
Aviation Consumer Protection’s web
page Online Complaint/Comment Form.
Abstract: The Department of
Transportation’s (Department) Office of
Aviation Consumer Protection (OACP,
formerly the Office of Aviation
Enforcement and Proceedings) has
broad authority under 49 U.S.C., subtitle
VII, to investigate and enforce consumer
protection and civil rights laws and
regulations related to air transportation.
Among other things, OACP is
responsible for receiving and
investigating service-related consumer
complaints filed against airlines and
other air travel-related companies. Once
received, the complaints are reviewed
by the office to determine the extent to
which these entities are in compliance
with federal aviation consumer
protection and civil rights laws and
what, if any, action should be taken
regarding consumer complaints.
Consumer complaints and comments
are also used by the office to identify
opportunities to help improve airline
consumer satisfaction. The information

Total number
of complaints
filed

Calendar year

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submitted via the online form can also
serve as a basis for rulemaking,
legislation and research.
The key reason for this request is to
enable consumers to continue to file
their complaints and comments to the
Department using an online form,
whether via their personal computer or
on a mobile/electronic device. If the
online complaint form is not available,
the Department may receive fewer
complaints, comments, and inquiries
from consumers. The lack of consumer
input could inhibit OACP’s ability to
effectively investigate individual
complaints against both airlines and
other air travel-related companies. It
would also impact OACP’s ability to
become aware of patterns and practices
that may develop in violation of the
Department’s rules. The information
collection continues to further the
objective of 49 U.S.C. 41712 to protect
consumers from unfair or deceptive
practices, the objective of § 41705 and
§ 40127 to ensure the civil rights of air
travelers are respected, and the objective
of § 41702 to ensure safe and adequate
service in air transportation.
Filing a complaint or comment using
a web-based form is voluntary and
minimizes the burden on respondents.
Based on the table below, approximately
ninety percent of the submissions
(complaints, comments, and inquiries)
received by OACP during calendar years
(CYs) 2017 through 2019 were filed
using the web-based form as shown in
the table below.1
Total number
of complaints
filed online

Percentage of
complaints
filed online
(%)

2017 .............................................................................................................................................
2018 .............................................................................................................................................
2019 .............................................................................................................................................

18,155
15,546
15,342

16,067
13,964
14,107

89
90
92

Average Total per Year (above) ...........................................................................................

16,348

14,713

90

Most of the submissions are
complaints that are filed using the
electronic web-based form. At times,
consumers may also choose to file a
complaint with the Department using
regular mail or by phone message. The
type of information requested on the
form includes complainant’s name,
address, phone number (including area
code), email address, and name of the
airline or company about which she/he
is complaining, as well as the flight date
and flight itinerary (where applicable) of

a complainant’s trip. In addition, a
consumer may also use the form to give
a description of a specific air-travel
related problem or to ask for air-travel
related information from the OACP. The
Department has limited its
informational request to that necessary
to meet its aviation consumer protection
responsibilities.
The Paperwork Reduction Act of 1995
(PRA) and its implementing regulations,
5 CFR part 1320, require Federal
agencies to issue two notices seeking

public comment on information
collection activities before OMB may
approve paperwork packages. 44 U.S.C.
3506, 3507; 5 CFR 1320.5, 1320.8(d)(1),
1320.12. On November 29, 2021, OST
published a 60-day notice in the Federal
Register soliciting comment on the ICR
for which the agency is seeking
reinstatement from OMB. 86 FR 67785.
The comment period ended on January
28, 2022. OST received no comments
after issuing this notice. Accordingly,
the Department announces that this

1 In CYs 2020/21, OACP received an unusually
high number (100,613/48,015, respectively) of
online submissions, primarily complaints, largely

due to flight cancellations and refund issues that
resulted from the COVID–19 pandemic. Using the
average number of submissions from the three

previous CYs more accurately reflects the annual
number of online submissions received by OACP.

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Federal Register / Vol. 87, No. 29 / Friday, February 11, 2022 / Notices
information collection activity has been
re-evaluated and certified under 5 CFR
1320.5(a) and forwarded to OMB for
review and approval pursuant to 5 CFR
1320.12(c).
Before OMB decides whether to
reinstate this proposed collection of
information, it must provide 30 days for
public comment. 44 U.S.C. 3507(b); 5
CFR 1320.12(d). Federal law requires
OMB to approve or disapprove
paperwork packages between 30 and 60
days after the 30-day notice is
published. 44 U.S.C. 3507(b)–(c); 5 CFR
1320.12(d); see also 60 FR 44978, 44983
(Aug. 29, 1995). The 30-day notice
informs the regulated community to file
relevant comments to OMB and affords
the agency adequate time to digest
public comments before it renders a
decision. 60 FR 44983 (Aug. 29, 1995).
Therefore, respondents should submit
their respective comments to OMB
within 30 days of publication to best
ensure their full consideration. 5 CFR
1320.12(c); see also 60 FR 44983 (Aug.
29, 1995).
Respondents: Consumers that Choose
to File an Online Complaint/Comment
with the Office of Aviation Consumer
Protection.
Estimated Number of Respondents:
14,713 (based on averaging data from
CYs 2017–19).

Estimated Total Burden on
Respondents: 3,678.25 hours (220,695
minutes). The estimate was calculated
by multiplying the average number of
cases filed using the online form in
CYs17–19 (14,713) by the time needed
to fill out the online form (15 minutes).
The information collection is
available for inspection in
regulations.gov, as noted in the
‘‘Addresses’’ section of this
document.
Comments are Invited on: (a) Whether
the collection of information is
necessary for the proper performance of
the functions of the Department,
including whether the information will
have practical utility; (b) the accuracy of
the Department’s estimate of the burden
of the proposed information collection;
(c) ways to enhance the quality, utility
and clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on respondents.
All responses to this notice will be
summarized and included in the request
for OMB approval. All comments will
also become a matter of public record on
the docket.
Authority: The Paperwork Reduction
Act of 1995; 44 U.S.C. chapter 35, as
amended; and 49 CFR 1:48.

8085

Issued in Washington, DC on February 4,
2022.
Kimberly Graber,
Deputy Assistant General Counsel, Office of
Aviation Consumer Protection.
[FR Doc. 2022–02790 Filed 2–10–22; 8:45 am]
BILLING CODE P

DEPARTMENT OF THE TREASURY
Community Development Financial
Institutions Fund
Notice of Funds Availability
Funding Opportunity Title: Notice of
Funds Availability (NOFA) inviting
Applications for Financial Assistance
(FA) awards or Technical Assistance
(TA) grants under the Community
Development Financial Institutions
Program (CDFI Program) fiscal year (FY)
2022 Funding Round.
Announcement Type: Announcement
of funding opportunity.
Funding Opportunity Number: CDFI–
2022–FATA.
Catalog of Federal Domestic
Assistance (CFDA) Number: 21.020.
Dates:

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TABLE 1—FY 2022 CDFI PROGRAM FUNDING ROUND CRITICAL DEADLINES FOR APPLICANTS
Description

Deadline

Time
(Eastern Time—ET)

Last day to create an Awards Management Information Systems (AMIS) Account (all Applicants).
Last day to enter EIN and DUNS numbers in
AMIS (all Applicants).
Last day to submit SF–424 Mandatory (Application for Federal Assistance).
Last day for Applicants that meet the SECA requirements, but wish to apply for CORE–FA,
to request creation of a Core-FA Application (if
requesting more than $700,000).
Last day to contact CDFI Program staff ..............

March 14, 2022 ......

11:59 p.m. ET ........

AMIS.

March 14, 2022 ......

11:59 p.m. ET ........

AMIS.

March 14, 2022 ......

11:59 p.m. ET ........

Electronically via Grants.gov.

March 14, 2022 ......

11:59 p.m. ET ........

Service Request 1 via AMIS.

April 8, 2022 ..........

5:00 p.m. ET ..........

Last day to contact AMIS–IT Help Desk (regarding AMIS technical problems only).
Last day to submit CDFI Program Application for
Financial Assistance (FA) or Technical Assistance (TA).

April 12, 2022 ........

5:00 p.m. ET ..........

April 12, 2022 ........

11:59 p.m. ET ........

Service Request via AMIS. Or CDFI Fund
Helpdesk: 202–653–0421.
Service Request via AMIS. Or 202–653–0422.
Or [email protected].
AMIS.

Executive Summary: Through the
CDFI Program, the CDFI Fund provides
(i) FA awards of up to $1 million to
Certified Community Development
Financial Institutions (CDFIs) to build
their financial capacity to lend to
Eligible Markets and/or their Target
Markets, and (ii) TA grants of up to
1 Service Request shall mean a written inquiry or
notification submitted to the CDFI Fund via AMIS.

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17:29 Feb 10, 2022

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$125,000 to build Certified, and
Emerging CDFIs’ organizational capacity
to serve Eligible Markets and/or their
Target Markets. All awards provided
through this NOFA are subject to
funding availability.
I. Program Description
A. History: The CDFI Fund was
established by the Riegle Community
Development Banking and Financial

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Submission method

Institutions Act of 1994 to promote
economic revitalization and community
development through investment in and
assistance to CDFIs. The CDFI Program
made its first awards in 1996 and the
Native American CDFI Assistance
(NACA) Program made its first awards
in 2002.
B. Priorities: Through the CDFI
Program’s FA awards and TA grants, the
CDFI Fund invests in and builds the

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