A-11 Sec 280 Surveys

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

Documents and Forms

Document Name Document Type
Form Survey A-11 Sec 280 Surveys Form and Instruction
Survey Passport Application Survey CX_PostTansactionSuryvey_PassportApplication_final.docx Form and Instruction
Survey TSG Survey CX_PostTansactionSuryvey_TSG_final.docx Form and Instruction
ICR-A11-Section-280-Clearance_Passport_PostTransaction.docx Clearance IC Document
ICR-A11-Section-280-Clearance_TSG_PostTransaction.docx Clearance IC Document

Information Collection (IC) Details

IC Title:	A-11 Sec 280 Surveys	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	Survey	Passport Application Survey	CX_PostTansactionSuryvey_PassportApplication_final.docx		No		Fillable Printable
Form and Instruction	Survey	TSG Survey	CX_PostTansactionSuryvey_TSG_final.docx		No		Fillable Printable

Line of Business: Workforce Management

Subfunction: Training and Employment

Privacy Act System of Records
Title: A-11 Sec 280 Surveys	FR Citation: 88 FR 12182

Number of Respondents: 17,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	17,000	17,000
Annual IC Time Burden (Hours)	5	5
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Clearance	ICR-A11-Section-280-Clearance_Passport_PostTransaction.docx	12/13/2023
Clearance	ICR-A11-Section-280-Clearance_TSG_PostTransaction.docx	12/13/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.