SelfCheck Content Document

myE-Verify Program

myEV Screens as of Oct 20 with myUploads.pptx

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1

 

myE-Verify – System Security Warning

Click “I Agree”

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myE-Verify Home Page

Click Log In – Takes user to slide 4

Click Create an Account – Takes user to slide 11

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myAccount Login/Create Account

 

myAccount Login – Two-Step Verification

Verification code will be sent to the preferred method the user selected during account creation (text, email, or authenticator app)

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myE-Verify Sign In – Existing User

 

myAccount – Forgot Password

Enter email address used to create the account.  A link will be sent to this email address.

If the user can no longer access the email account, they will not be able to reset their password and must create a new account.

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myAccount – Forgot Password

Answer the password reset challenge questions established during account creation.

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myAccount – Forgot Password

Enter the new password.

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myAccount – Tech Support PW Reset

Enter the new password.

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myAccount – Sign Up

See Slides 2 and 3 for the myE-Verify Home Page and the “Create an Account” button.

Enter valid email address.  Be sure this is your email and you can access anytime.

A myAccount is required to access myE-Verify.  myAccount provides a single sign on experience for myE-Verify, myUSCIS, and FIRST.  Users must request access to each program individually.

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myAccount – Confirm Email

A link is sent to the email address entered on screen 11.

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myAccount – Confirm Email

Click on the link to continue with account creation.

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myAccount – Create Password

Enter a valid password.

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myAccount – Two-Step Verification

Two-Step Verification is used each time you log into myE-Verify.  A code is sent to the method you choose on this screen.  You can change your preferred method anytime after logging into your account and updating your account information.

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myAccount – Verification Code

Enter the verification code.

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myAccount – Verification Backup Code

A Two-Step Backup Code is provided in case you get a new mobile device or change your phone number.  If you are not able to receive the two-step verification code sent during login, you can enter this backup code instead.

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myAccount – Password Reset QAs

Select password challenge questions and provide answers for each question.  Users are restricted from entering “A” in the response field.

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Terms of Service

Agree to the myE-Verify Terms of Service.

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What Happens Next for New Users

Information on identity proofing.  All users must complete and pass identity proofing before gaining access to myE-Verify.  USCIS uses an external third-party vendor for this service and we do not know the questions you are asked or the answers you provide.  We also do not have insight into why you may not pass identity proofing.

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What Happens Next – Do Not Agree

Enter identifying information.  The information entered on this screen cannot be changed after completing and passing the quiz.  This prevents misuse of the system.

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Identity Proofing Quiz

Enter identifying information.  The information entered on this screen cannot be changed after completing and passing the quiz.  This prevents misuse of the system.

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Identity Proofing Quiz

 

Identity Proofing Quiz

Total of four questions.  User must successfully answer ? (2 or 3)

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Identity Proofing Quiz – Pass Successful

 

Identity Proofing Quiz – Fail

User can attempt the quiz again.  If they fail a second time they have to wait 72 hours to try again.

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Identity Proofing Quiz – Unable to Generate Quiz

This appears when the provider is not able to generate a quiz – typically this happens when the name, DOB, and/or SSN do not match or the person does not have enough credit history or financial footprint in the U.S. to generate at least 3 questions that can be validated.

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myE-Verify Dashboard – Self Check

 

Self Check – Enter Personal Data

 

Self Check – Citizenship Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

Self Check – Document Selection

 

 

Self Check – Confirm Information

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Results

 

Self Check – Case Overview

 

myE-Verify – Case Tracker

 

myE-Verify – Case History

 

myE-Verify – Case History

 

myE-Verify – Self Lock

 

myE-Verify – Self Lock - Lock

 

myE-Verify – Self Lock - Lock

 

myE-Verify – Self Lock Unlock

 

myE-Verify – Self Lock Unlock

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – myUploads

 

myE-Verify – Manage my Account

This takes the user back to the USCIS Online Account screen where they can update their primary email address, add a recovery email address, change their password, update the two-step verification method, add a mobile number, view/edit the two-factor backup code, change or update their password reset questions, and view their account activity (last login, etc.).

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