Survey change memo

HHS Survery Change_Memo.pdf

Fast Track Generic Clearance for the Collection of Routine Customer Feedback - HHS Communication

Survey change memo

OMB: 0990-0459

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U.S DEPARTMENT OF HEALTH & HUMAN SERVICES

Office of the Secretary
Assistant Secretary for Public Affairs
Washington, D.C. 20201

To:

The Office of Management and Budget (OMB)

From:

Brandi Chigewe

Date:

December 7, 2023

Re:

OMB# 0990-0459: HHS.gov Survey Change Request

The Office of the Assistant Secretary of Public Affairs (ASPA) is requesting a non-substantial change
request to modernize the current HHS.gov survey. This collection of information is necessary to
enable HHS to garner customer and stakeholder feedback. The primary objectives are to determine
whether HHS communications products: 1) meet the needs of the audience; 2) use effective mediums
for delivering messages to audiences; 3) motivate the expected impact or change; 4) require midcourse corrections; and 5) require change in development and dissemination strategies for future
communications.


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