Form ODEP Form 1 ODEP Form 1 Workforce Recruitment Program (WRP) Customer Satisfactio

Department of Labor Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

FINAL- WRP Participant Experience Survey

Workforce Recruitment Program (WRP) Customer Satisfaction Survey

OMB: 1225-0088

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OMB Control No: 1225-0088

Expiration Date: 01/31/2024

______________________________________________________________________________

WRP Participant Experience Survey

Dear Student or Recent Graduate,

Because we want to make the WRP experience the best it can be, we are hoping to get feedback from you. The WRP team would greatly appreciate your time so that we can improve the program for incoming participants. Thank you!

Your participation in this survey is completely voluntary.

We estimate that it will take approximately 10 minutes to complete.

The OMB Approval Number is 1225-0088. Without this currently approved number, BLS could not conduct this survey. (Expiration date: January 31, 2024.)



Prior to Online Submission

Please check all that may apply to your experience prior to submitting your WRP application.

  1. How did you learn about the WRP? (Check all that apply)

    1. Workforce Recruitment Program E-Mail

    2. Workforce Recruitment Program Alumni

    3. University Services

    4. Friends, Family/Relatives

    5. Department of Labor Website

    6. Other (Please specify)

  2. I utilized the following supports to understand the requirements and process to obtain my Schedule A Letter: (Check all that apply)

    1. University Counseling Center

    2. University Disability Services Staff

    3. Workforce Recruitment Program Alumni

    4. Workforce Recruitment Program Website

    5. Workforce Recruitment Program Staff

    6. Licensed Medical Professional (i.e., such as but not limited to primary care physicians, family physicians, psychologists, psychiatrists, audiologists, and other specialists)

    7. A Licensed Rehabilitation Professional (i.e., such as but not limited to occupational or physical therapists)

    8. Any federal, state, District of Columbia, or U.S. territory agency that issues or provides disability benefits (such as the Social Security Administration, the Veterans Administration, etc.)

    9. Other (Please specify)

  3. The informational materials received from WRP (such as the WRP Website, WRP Informational Flyers, e-mail communication, etc.) throughout the program and registration process were:

    1. Extremely Clear

    2. Somewhat Clear

    3. Neutral

    4. Somewhat Vague

    5. Extremely Vague

Eligibility & Online Submission Process

Please select what most aligns with your experience registering for the Workforce Recruitment Program.

  1. I obtained my Schedule A letter approximately _______ after registering for WRP:

    1. Less than 1 month

    2. 1 to 2 months

    3. 2 to 4 months

    4. 4 to 6 months

    5. 6 to 12 months

    6. More than 12 months

    7. I already had a Schedule A letter prior to applying

    8. I did not obtain a Schedule A letter

  2. I obtained my Schedule A letter from:

    1. A Licensed Medical Professional (i.e. such as, but not limited to, primary care physicians, family physicians, psychologists, psychiatrists, audiologists, and other specialists)

    2. A Licensed Rehabilitation Professional (i.e., such as but not limited to occupational or physical therapists)

    3. Any federal, state, District of Columbia, or U.S. territory agency that issues or provides disability benefits (such as the Social Security Administration, the Veterans Administration, etc.)

    4. Other (Please specify)

  3. Navigating the Workforce Recruitment Program online registration/application platform was:

    1. Very Easy

    2. Somewhat Easy

    3. Neither easy nor difficult

    4. Somewhat Difficult

    5. Very Difficult

  4. Did you apply to the Workforce Recruitment Program through a participating college or university?

    1. Yes

    2. No

  5. (If yes to Question 7) Were your WRP School Coordinator(s) knowledgeable and did they educate you on WRP, the Schedule A hiring authority, and federal employment?

    1. Yes, please explain.

    2. No, please explain.

After Online Registration

  1. Did you participate in an informational interview with a WRP Recruiter?

    1. Yes

      1. (If yes to above) Did you find the interview beneficial?

        1. Yes

        2. No, please explain:

    2. No

      1. (If no to above) Why did you not to participate in an interview?

        1. Please explain

  2. Were you ever contacted by a federal agency about an internship or job opportunity through the Workforce Recruitment Program?

    1. Yes

    2. No

  3. (If yes to above) Since you were contacted by at least one federal agency, please select all that apply:

    1. I participated in an internship with the Federal Government. (with a required “Please list the agency or agencies where you interned” text box)

    2. I accepted a job with the Federal Government. (with a required “Please list the agency or agencies where you were or are employed” text box)

    3. I got a job offer but I declined it.

    4. I got an internship offer but I declined it.

    5. I received an interview but did not get a job or internship offer.

    6. I was contacted but never responded or was not interested in the opportunity.

    7. I was contacted and responded, but the agency never followed up with me.

    8. Other relevant experience. Please explain. [text box]

  4. (Only answer if C or D to above) If you stated that you declined your offer in the previous question, why? (Not required)

    1. Did not meet my salary expectations

    2. Was not in my field of interest

    3. I was no longer looking for a position

    4. Obtained employment through USAJobs

    5. Obtained non-federal employment

    6. Other (Please specify)

General

  1. Overall, my experience with WRP is/was:

    1. Very Positive

    2. Moderately Positive

    3. Neutral

    4. Moderately Negative

    5. Very Negative

  2. Please provide any feedback you have regarding your experience with the WRP recruitment, application, submission, informational interview, or interviewing process or anything else you would like to share.

    1. [text box]

Background

The following questions are to understand demographics.

  1. What is your home Zip Code

    1. [text box]

  2. What is/was your degree program?

    1. Associates

    2. Bachelors

    3. Masters

    4. Doctorate

    5. J.D.

    6. N/a

  3. (Skip if N/a for 16) What was your degree’s area of study?

    1. [text box]

  4. (Skip if N/a for 16) What year did you/will you graduate?

    1. [text box]

  5. How do you currently describe yourself? (Check all that apply)

    1. Female

    2. Male

    3. Transgender

    4. I use a different term [free text]

  6. Please specify your race. (Check all that apply)

    1. American Indian or Alaska Native

    2. Asian

    3. Black or African American

    4. Native Hawaiian or Pacific Islander

    5. White

    6. Other [text box]

    7. Prefer not to say

  7. Do you identify as Hispanic or Latino?

    1. Yes, I identify as Hispanic or Latino.

    2. No, I do not identify as Hispanic or Latino

    3. Prefer not to say

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorCosta, Jackson A - ODEP
File Modified0000-00-00
File Created2023-12-11

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