Customer Satisfaction Feedback on Direct File Customer Support

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 1545-2208

IC ID: 262862

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Customer Satisfaction Feedback on Direct File Customer Support
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Screenshots Chatbot Survey Screenshot.docx Yes Yes Fillable Fileable

General Government Taxation Management

 

100,000 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 100,000 0 0 0 0 100,000
Annual IC Time Burden (Hours) 8,333 0 0 0 0 8,333
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Generic Submission Form Generic Clearance Submission-_DF-Support-CSAT_FINAL.docx 10/18/2023
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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