Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1545-2208

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2021-01-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
1545-2208 Supporting Statement (Part B)_2024.docx Supporting Statement B
1545-2208 Supporting Statement (Part A)_2024.docx Supporting Statement A
Customer Satisfaction Feedback on Direct File Customer Support Other-Screenshots
Appeals ATCL Conferencing Initiative Survey Other-Survey

All Historical Document Collections

202312-1545-005 Approved without change	Extension without change of a currently approved collection	2024-02-28
202011-1545-011	Extension without change of a currently approved collection	2020-11-30
201706-1545-022 Approved without change	Revision of a currently approved collection	2017-07-28
201407-1545-009 Approved without change	Revision of a currently approved collection	2014-07-31
201403-1545-008 Improperly submitted and continue	Revision of a currently approved collection	2014-04-30
201103-1545-013 Approved with change	New collection (Request for a new OMB Control Number)	2011-03-09